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offline files not working

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Old 04-01-2008   #1 (permalink)
Ryan Bjork
Guest


 

offline files not working

32 bit, Vista Business machine is part of a domain. Everything worked fine
using XP. Upgraded to Vista, and now Offline Files is not working. Tried SP1,
same problem. File server is Windows Server 2003 Cluster.

The "Offline Availability" says "Not available". What does that mean? The
user does login to another machine and access these files. But there's like
500 files and all files and folders say "Not available" for Offline
Availability.

Other users (in same Org Unit) can log into that same machine and Offline
Files works fine. I'm stumped.

I've tried removing the profile on that computer and re-creating it, but
same problem. Originally the Org Unit for these users didn't allow access
to Control Panel. Could that have something to do with it, since Sync
Center and Offline Files features are under Control Panel? But even after
allowing Control Panel, still same problem.

Any help would be greatly appreciated.

Ryan

My System SpecsSystem Spec
Old 04-01-2008   #2 (permalink)
Ryan Bjork
Guest


 

RE: offline files not working

looks like it was an encryption problem. when I disabled Offline File
Encryption, everything works fine. Turn it right back on, and problem comes
back. Anyone know if I need anything special to be able to use offline file
encryption?


"Ryan Bjork" wrote:
Quote:

> 32 bit, Vista Business machine is part of a domain. Everything worked fine
> using XP. Upgraded to Vista, and now Offline Files is not working. Tried SP1,
> same problem. File server is Windows Server 2003 Cluster.
>
> The "Offline Availability" says "Not available". What does that mean? The
> user does login to another machine and access these files. But there's like
> 500 files and all files and folders say "Not available" for Offline
> Availability.
>
> Other users (in same Org Unit) can log into that same machine and Offline
> Files works fine. I'm stumped.
>
> I've tried removing the profile on that computer and re-creating it, but
> same problem. Originally the Org Unit for these users didn't allow access
> to Control Panel. Could that have something to do with it, since Sync
> Center and Offline Files features are under Control Panel? But even after
> allowing Control Panel, still same problem.
>
> Any help would be greatly appreciated.
>
> Ryan
My System SpecsSystem Spec
Old 04-02-2008   #3 (permalink)
Ryan Bjork
Guest


 

RE: offline files not working


doing this fixed it, even though I never got this error. I think Offline
Files needs to add a little more feedback when it's having a problem.
http://support.microsoft.com/default.aspx/kb/937536



"Ryan Bjork" wrote:
Quote:

> looks like it was an encryption problem. when I disabled Offline File
> Encryption, everything works fine. Turn it right back on, and problem comes
> back. Anyone know if I need anything special to be able to use offline file
> encryption?
>
>
> "Ryan Bjork" wrote:
>
Quote:

> > 32 bit, Vista Business machine is part of a domain. Everything worked fine
> > using XP. Upgraded to Vista, and now Offline Files is not working. Tried SP1,
> > same problem. File server is Windows Server 2003 Cluster.
> >
> > The "Offline Availability" says "Not available". What does that mean? The
> > user does login to another machine and access these files. But there's like
> > 500 files and all files and folders say "Not available" for Offline
> > Availability.
> >
> > Other users (in same Org Unit) can log into that same machine and Offline
> > Files works fine. I'm stumped.
> >
> > I've tried removing the profile on that computer and re-creating it, but
> > same problem. Originally the Org Unit for these users didn't allow access
> > to Control Panel. Could that have something to do with it, since Sync
> > Center and Offline Files features are under Control Panel? But even after
> > allowing Control Panel, still same problem.
> >
> > Any help would be greatly appreciated.
> >
> > Ryan
My System SpecsSystem Spec
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