Windows Vista Forums

Bloat, Hidden Files consuming Disk Space
  1. #1


    Jeff V. Pulver Guest

    Bloat, Hidden Files consuming Disk Space

    Dear All:

    I performed a Clean Install of Windows Vista Ultimate, on a new computer. I
    loaded all of my software in preparation of switching my production system
    from WXP to Vista. I then noticed something about the disk space.



    I have 232 GB drive and C Properties indicated I was using 69 GB. Looking at
    the drive with Windows Explorer (Folder options are set to show all files),
    I tag all files and the properties show I am using 19 GB of storage. That is
    correct, as it is similar to the amount of storage used on several Vista
    beta systems. So, where is the missing 50 GB?

    I found a program, WinDirStat (http://windirstat.info/) which confirms I am
    missing 50 GB as it does the same math I do and it labels the missing amount
    as Unknown. That is not terrible useful, as one would like to know what the
    actual files are.

    I did all of the usual cleaning up (Disk Cleanup, clear the Recycle bin,
    remove all System Points and turn of Shadow Copies). The System Volume
    Information folder has only 20 KB of files in it. I surfed the Internet
    looking for other file management software which would show the missing
    files. I did not find any.

    Any suggestions?

    Thank you.

    :-) Cheers,

    Jeff V. Pulver
    www.a.acom
    http://www.a.com



      My System SpecsSystem Spec

  2. #2


    Malu Menezes [MSFT] Guest

    Re: Bloat, Hidden Files consuming Disk Space

    Hi,

    I have to be honest with you, I perform the same steps you described in my
    system and it worked fine - it reports the used disk space that I'm actually
    using.

    There is a stats software that I like, but it's shareware - free to try for
    30 days. You might want to try this. It gives you a list of folders that
    contains "unknown" files, so seems to give you little bit more information.

    http://www.sixty-five.cc/sm/

    Let me know what you find

    --Malu



    "Jeff V. Pulver" <pulver@xxxxxx-design.com> wrote in message
    news:eXVfmMHlIHA.1184@xxxxxx

    > Dear All:
    >
    > I performed a Clean Install of Windows Vista Ultimate, on a new computer.
    > I loaded all of my software in preparation of switching my production
    > system from WXP to Vista. I then noticed something about the disk space.
    >
    > I have 232 GB drive and C Properties indicated I was using 69 GB. Looking
    > at the drive with Windows Explorer (Folder options are set to show all
    > files), I tag all files and the properties show I am using 19 GB of
    > storage. That is correct, as it is similar to the amount of storage used
    > on several Vista beta systems. So, where is the missing 50 GB?
    >
    > I found a program, WinDirStat (http://windirstat.info/) which confirms I
    > am missing 50 GB as it does the same math I do and it labels the missing
    > amount as Unknown. That is not terrible useful, as one would like to know
    > what the actual files are.
    >
    > I did all of the usual cleaning up (Disk Cleanup, clear the Recycle bin,
    > remove all System Points and turn of Shadow Copies). The System Volume
    > Information folder has only 20 KB of files in it. I surfed the Internet
    > looking for other file management software which would show the missing
    > files. I did not find any.
    >
    > Any suggestions?
    >
    > Thank you.
    >
    > :-) Cheers,
    >
    > Jeff V. Pulver
    > www.a.acom
    > http://www.a.com
    >

      My System SpecsSystem Spec

  3. #3


    Jeff V. Pulver Guest

    Re: Bloat, Hidden Files consuming Disk Space

    Dear Malu:

    >> I have to be honest with you, I perform the same steps you described in
    >> my system and it worked fine - it reports the used disk space that I'm
    >> actually using. <<
    This is a start; I am talking with someone from MS. I can provide you with
    screen shots, of Vista functions, showing the disk usage. In addition, I am
    running WinDirStat (http://windirstat.info/). It cannot see the files, but
    it determines they are there by doing the same math I did. Setting Options |
    Show Unknown, it shows the size of the missing files, as a single entity
    called, "Unknown.".

    >> There is a stats software that I like, but it's shareware - free to try
    >> for 30 days. You might want to try this. It gives you a list of folders
    >> that contains "unknown" files, so seems to give you little bit more
    >> information.
    http://www.sixty-five.cc/sm/

    Let me know what you find <<

    I installed that software. It sort of found the mystery files. Instead of
    "Unknown" it is calling them, "Unscannaed." The graphics for that space also
    says: "Unscannable folders: 42."

    So, why does the Properties of the Drive show the files but no other native
    MS software mentions anything about them? On the same system I have a
    second drive, identical to the first. The two numbers match exactly on that
    drive.

    What is really frustrating is this was to become my new Production system. I
    built the computer, performed a Clean Install of Windows Vista Ultimate,
    then I installed all of my required software. I was really surprised when I
    first noticed how much disk space was used. I also noted a similar problem
    on the Vista beta and I reported it but I did not hear back on that issue. I
    have another Vista ultimate system, and the numbers for the two functions
    are close to the same for the C drive.

    Thank you.

    Sincerely,

    Jeff V. Pulver



      My System SpecsSystem Spec

  4. #4


    Malu Menezes [MSFT] Guest

    Re: Bloat, Hidden Files consuming Disk Space

    This other software I gave you actually gives a list of all unscannable
    folders you have - that's why I thought it should be a good hint.
    In the treemap page, you'll see a gray area saying "unscanned". Right click
    that area, and choose "List unscannable folders". It will show you the path
    of all folders they can't scan - usually system protected stuff - and also
    the probable reason why it couldn't be scanned - system security, for
    instance.

    Anyway, Spacemonger it's just a software that I like to use for my own
    amusement Other people here use other stuff.

    I'm going to ask some people around if they know what's happening. Will get
    back to you, ok?

    --Malu



    "Jeff V. Pulver" <pulver@xxxxxx-design.com> wrote in message
    news:%23EbXXxYlIHA.4684@xxxxxx

    > Dear Malu:
    >

    >>> I have to be honest with you, I perform the same steps you described in
    >>> my system and it worked fine - it reports the used disk space that I'm
    >>> actually using. <<
    >
    > This is a start; I am talking with someone from MS. I can provide you with
    > screen shots, of Vista functions, showing the disk usage. In addition, I
    > am running WinDirStat (http://windirstat.info/). It cannot see the files,
    > but it determines they are there by doing the same math I did. Setting
    > Options | Show Unknown, it shows the size of the missing files, as a
    > single entity called, "Unknown.".
    >

    >>> There is a stats software that I like, but it's shareware - free to try
    >>> for 30 days. You might want to try this. It gives you a list of folders
    >>> that contains "unknown" files, so seems to give you little bit more
    >>> information.
    >
    > http://www.sixty-five.cc/sm/
    >
    > Let me know what you find <<
    >
    > I installed that software. It sort of found the mystery files. Instead of
    > "Unknown" it is calling them, "Unscannaed." The graphics for that space
    > also says: "Unscannable folders: 42."
    >
    > So, why does the Properties of the Drive show the files but no other
    > native MS software mentions anything about them? On the same system I
    > have a second drive, identical to the first. The two numbers match exactly
    > on that drive.
    >
    > What is really frustrating is this was to become my new Production system.
    > I built the computer, performed a Clean Install of Windows Vista Ultimate,
    > then I installed all of my required software. I was really surprised when
    > I first noticed how much disk space was used. I also noted a similar
    > problem on the Vista beta and I reported it but I did not hear back on
    > that issue. I have another Vista ultimate system, and the numbers for the
    > two functions are close to the same for the C drive.
    >
    > Thank you.
    >
    > Sincerely,
    >
    > Jeff V. Pulver
    >

      My System SpecsSystem Spec

  5. #5


    Malu Menezes [MSFT] Guest

    Re: Bloat, Hidden Files consuming Disk Space

    Ok, I'm back

    First point... This shouldn't be happening. You should be able to see the
    actual space in the disk.

    That being said...

    A friend here told me the following:

    ---

    Something a bit similar to this happened to me in XP.

    In *my* case, what happened was that I had the XXXXX (some
    antivirus/protection application) installed and it has an enhanced recycle
    bin or something like that.
    Basically what it did was that every time I uninstalled a program (or
    deleted certain files), that software would move the data to some hidden
    place in the disk that only the said software could see.

    I imagine it had a file system filter driver installed so that it obscured
    files from the system. This means there is no way to make these files to
    show up in Windows Explorer or something like that.

    It was so annoying! And it may be the case of our customer. This is simple
    to test, however: all he has to do is install some super large program (say,
    a modern PC game) and then uninstall it afterwards, and see if there is disk
    space reclaimed by the uninstall operation. If there's not, then he probably
    is a victim of such "utility". If this is the case, then the only way he can
    reclaim his lost 50GB is via that app. (And for some reason, I couldn't
    reclaim all the space, when I had that installed).

    ---

    Let me know if that info gives you some insight!

    --Malu



    "Jeff V. Pulver" <pulver@xxxxxx-design.com> wrote in message
    news:%23EbXXxYlIHA.4684@xxxxxx

    > Dear Malu:
    >

    >>> I have to be honest with you, I perform the same steps you described in
    >>> my system and it worked fine - it reports the used disk space that I'm
    >>> actually using. <<
    >
    > This is a start; I am talking with someone from MS. I can provide you with
    > screen shots, of Vista functions, showing the disk usage. In addition, I
    > am running WinDirStat (http://windirstat.info/). It cannot see the files,
    > but it determines they are there by doing the same math I did. Setting
    > Options | Show Unknown, it shows the size of the missing files, as a
    > single entity called, "Unknown.".
    >

    >>> There is a stats software that I like, but it's shareware - free to try
    >>> for 30 days. You might want to try this. It gives you a list of folders
    >>> that contains "unknown" files, so seems to give you little bit more
    >>> information.
    >
    > http://www.sixty-five.cc/sm/
    >
    > Let me know what you find <<
    >
    > I installed that software. It sort of found the mystery files. Instead of
    > "Unknown" it is calling them, "Unscannaed." The graphics for that space
    > also says: "Unscannable folders: 42."
    >
    > So, why does the Properties of the Drive show the files but no other
    > native MS software mentions anything about them? On the same system I
    > have a second drive, identical to the first. The two numbers match exactly
    > on that drive.
    >
    > What is really frustrating is this was to become my new Production system.
    > I built the computer, performed a Clean Install of Windows Vista Ultimate,
    > then I installed all of my required software. I was really surprised when
    > I first noticed how much disk space was used. I also noted a similar
    > problem on the Vista beta and I reported it but I did not hear back on
    > that issue. I have another Vista ultimate system, and the numbers for the
    > two functions are close to the same for the C drive.
    >
    > Thank you.
    >
    > Sincerely,
    >
    > Jeff V. Pulver
    >

      My System SpecsSystem Spec

  6. #6


    Jeff V. Pulver Guest

    Re: Bloat, Hidden Files consuming Disk Space

    Dear Malu:

    >> In the treemap page, you'll see a gray area saying "unscanned". Right
    >> click that area, and choose "List unscannable folders". It will show you
    >> the path of all folders they can't scan - usually system protected
    >> stuff - and also the probable reason why it couldn't be scanned - system
    >> security, for instance. <<
    Thank you for that hint. I did everything except right-click the area. I am
    researching those files now. It was a challenge getting a screen shot of
    them. It would have been nice if SM allowed one top copy tat list of files
    to the clipboard..

    In any event, I will be registering SM, as I think it is a worthwhile
    addition to my toolbox.

    I am researching those files to see who the culprit is and hopefully learn
    why. I found out the culprit.

    It may have been caused by me; I have no idea why and more importatnly, I do
    not know why the file was hidden. Here is what I found.

    The problem was with folder: C:\Windows\CSC\v2.0.6\namespace\3-20-Main\Our
    Data. I have learned CSC stands for Client-Side-Caching; but I am unfamiliar
    with that concept.

    3-20-Main is the name of one of my Systems and Our Data is the share name of
    the D: drive on that system. There is a folder on that disk called My
    Documents. It is the main file share and is 164 GB.

    On the Vista system, the entire Folder structure of the D: drive is under
    the Our Data folder listed above. However, all of the folders except My
    Documents are empty. The My Documents contains 50.8 GB of data, which is
    only part of the 164 GB of data.

    What caused the CSC folders to get propagated with the data and why was it
    hidden?

    Thank you for your persistence.

    Sincerely,

    Jeff V. Pulver




      My System SpecsSystem Spec

  7. #7


    Jeff V. Pulver Guest

    Re: Bloat, Hidden Files consuming Disk Space

    Dear Malu:

    >> In the treemap page, you'll see a gray area saying "unscanned". Right
    >> click that area, and choose "List unscannable folders". It will show you
    >> the path of all folders they can't scan - usually system protected
    >> stuff - and also the probable reason why it couldn't be scanned - system
    >> security, for instance. <<
    Thank you for that hint. I did everything except right-click the area. I am
    researching those files now. It was a challenge getting a screen shot of
    them. It would have been nice if SM allowed one top copy tat list of files
    to the clipboard..

    In any event, I will be registering SM, as I think it is a worthwhile
    addition to my toolbox.

    I am researching those files to see who the culprit is and hopefully learn
    why. I found out the culprit.

    It may have been caused by me; I have no idea why and more importatnly, I do
    not know why the file was hidden. Here is what I found.

    The problem was with folder: C:\Windows\CSC\v2.0.6\namespace\3-20-Main\Our
    Data. I have learned CSC stands for Client-Side-Caching; but I am unfamiliar
    with that concept.

    3-20-Main is the name of one of my Systems and Our Data is the share name of
    the D: drive on that system. There is a folder on that disk called My
    Documents. It is the main file share and is 164 GB.

    On the Vista system, the entire Folder structure of the D: drive is under
    the Our Data folder listed above. However, all of the folders except My
    Documents are empty. The My Documents contains 50.8 GB of data, which is
    only part of the 164 GB of data.

    What caused the CSC folders to get propagated with the data and why was it
    hidden?

    Thank you for your persistence.

    Sincerely,

    Jeff V. Pulver




      My System SpecsSystem Spec

  8. #8


    Jeff V. Pulver Guest

    Re: Bloat, Hidden Files consuming Disk Space

    Dear Malu:

    >> In the treemap page, you'll see a gray area saying "unscanned". Right
    >> click that area, and choose "List unscannable folders". It will show you
    >> the path of all folders they can't scan - usually system protected
    >> stuff - and also the probable reason why it couldn't be scanned - system
    >> security, for instance. <<
    Thank you for that hint. I did everything except right-click the area. I am
    researching those files now. It was a challenge getting a screen shot of
    them. It would have been nice if SM allowed one top copy tat list of files
    to the clipboard..

    In any event, I will be registering SM, as I think it is a worthwhile
    addition to my toolbox.

    I am researching those files to see who the culprit is and hopefully learn
    why. I found out the culprit.

    It may have been caused by me; I have no idea why and more importatnly, I do
    not know why the file was hidden. Here is what I found.

    The problem was with folder: C:\Windows\CSC\v2.0.6\namespace\3-20-Main\Our
    Data. I have learned CSC stands for Client-Side-Caching; but I am unfamiliar
    with that concept.

    3-20-Main is the name of one of my Systems and Our Data is the share name of
    the D: drive on that system. There is a folder on that disk called My
    Documents. It is the main file share and is 164 GB.

    On the Vista system, the entire Folder structure of the D: drive is under
    the Our Data folder listed above. However, all of the folders except My
    Documents are empty. The My Documents contains 50.8 GB of data, which is
    only part of the 164 GB of data.

    What caused the CSC folders to get propagated with the data and why was it
    hidden?

    Thank you for your persistence.

    Sincerely,

    Jeff V. Pulver



      My System SpecsSystem Spec

  9. #9


    Jane C Guest

    Re: Bloat, Hidden Files consuming Disk Space

    Hello Jeff,

    CSC Client-Side-Caching: Do you have Offline files enabled? Is the Our
    Data drive mapped to your pc? Folder redirection and/or roaming profiles?

    "Jeff V. Pulver" <pulver@xxxxxx-design.com> wrote in message
    news:en7XA$flIHA.2268@xxxxxx

    > Dear Malu:
    >

    >>> In the treemap page, you'll see a gray area saying "unscanned". Right
    >>> click that area, and choose "List unscannable folders". It will show you
    >>> the path of all folders they can't scan - usually system protected
    >>> stuff - and also the probable reason why it couldn't be scanned - system
    >>> security, for instance. <<
    >
    > Thank you for that hint. I did everything except right-click the area. I
    > am researching those files now. It was a challenge getting a screen shot
    > of them. It would have been nice if SM allowed one top copy tat list of
    > files to the clipboard..
    >
    > In any event, I will be registering SM, as I think it is a worthwhile
    > addition to my toolbox.
    >
    > I am researching those files to see who the culprit is and hopefully learn
    > why. I found out the culprit.
    >
    > It may have been caused by me; I have no idea why and more importatnly, I
    > do not know why the file was hidden. Here is what I found.
    >
    > The problem was with folder: C:\Windows\CSC\v2.0.6\namespace\3-20-Main\Our
    > Data. I have learned CSC stands for Client-Side-Caching; but I am
    > unfamiliar with that concept.
    >
    > 3-20-Main is the name of one of my Systems and Our Data is the share name
    > of the D: drive on that system. There is a folder on that disk called My
    > Documents. It is the main file share and is 164 GB.
    >
    > On the Vista system, the entire Folder structure of the D: drive is under
    > the Our Data folder listed above. However, all of the folders except My
    > Documents are empty. The My Documents contains 50.8 GB of data, which is
    > only part of the 164 GB of data.
    >
    > What caused the CSC folders to get propagated with the data and why was it
    > hidden?
    >
    > Thank you for your persistence.
    >
    > Sincerely,
    >
    > Jeff V. Pulver
    >
    >
    >
    --
    Jane, not plain 64 bit enabled :-)
    Batteries not included. Braincell on vacation ;-)
    MVP - Windows Desktop Experience


      My System SpecsSystem Spec

  10. #10


    Jeff V. Pulver Guest

    Re: Bloat, Hidden Files consuming Disk Space


    "Jane C" <janecolman@xxxxxx> wrote in message
    news:C0DF3207-F3DE-455C-804D-0A2AF481B45C@xxxxxx

    > Hello Jeff,
    >
    > CSC Client-Side-Caching: Do you have Offline files enabled? Is the Our
    > Data drive mapped to your pc? Folder redirection and/or roaming profiles?
    >
    > "Jeff V. Pulver" <pulver@xxxxxx-design.com> wrote in message
    > news:en7XA$flIHA.2268@xxxxxx

    >> Dear Malu:
    >>

    >>>> In the treemap page, you'll see a gray area saying "unscanned". Right
    >>>> click that area, and choose "List unscannable folders". It will show
    >>>> you the path of all folders they can't scan - usually system protected
    >>>> stuff - and also the probable reason why it couldn't be scanned -
    >>>> system security, for instance. <<
    >>
    >> Thank you for that hint. I did everything except right-click the area. I
    >> am researching those files now. It was a challenge getting a screen shot
    >> of them. It would have been nice if SM allowed one top copy tat list of
    >> files to the clipboard..
    >>
    >> In any event, I will be registering SM, as I think it is a worthwhile
    >> addition to my toolbox.
    >>
    >> I am researching those files to see who the culprit is and hopefully
    >> learn why. I found out the culprit.
    >>
    >> It may have been caused by me; I have no idea why and more importatnly, I
    >> do not know why the file was hidden. Here is what I found.
    >>
    >> The problem was with folder:
    >> C:\Windows\CSC\v2.0.6\namespace\3-20-Main\Our Data. I have learned CSC
    >> stands for Client-Side-Caching; but I am unfamiliar with that concept.
    >>
    >> 3-20-Main is the name of one of my Systems and Our Data is the share name
    >> of the D: drive on that system. There is a folder on that disk called My
    >> Documents. It is the main file share and is 164 GB.
    >>
    >> On the Vista system, the entire Folder structure of the D: drive is under
    >> the Our Data folder listed above. However, all of the folders except My
    >> Documents are empty. The My Documents contains 50.8 GB of data, which is
    >> only part of the 164 GB of data.
    >>
    >> What caused the CSC folders to get propagated with the data and why was
    >> it hidden?
    >>
    >> Thank you for your persistence.
    >>
    >> Sincerely,
    >>
    >> Jeff V. Pulver
    >>
    >>
    >>
    >
    > --
    > Jane, not plain 64 bit enabled :-)
    > Batteries not included. Braincell on vacation ;-)
    > MVP - Windows Desktop Experience


      My System SpecsSystem Spec

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