Try in msconfig, disabling all startups, reboot, except the msg & retest.
If no change in msconfig, hide all MS Services, disable the rest, reboot etc
"LorettaYeo" <LorettaYeo@xxxxxx> wrote in message
> Hi -
> So far Sony hasn't had much to say* about the glitches that make Windows
> Explorer unstable. The right-click menus always cause Explorer to close
> restart. Regular drag-and drops sometimes do too, somtimes not. Right
> now I
> have a whole bunch of shortcuts that I want to organize and I can't.
> I've tried using msconfig to isolate startup items, and so far I can't
> pinpoint anything. The automatic error reporting did send me to
> solutions page, with a link for a new (3-day-old) update to my fingerprint
> software. That helped somewhat in that I can now drag and drop one or two
> items, before Explorer freaks on me.
> Sony's eSupport page for my model, VGN-TXN15P has no updates newer than
> January, and I've already installed all of them before SP1.
> Loretta Yeo
> * I bought this Vista-ready laptop in Feb07, but didn't install Vista
> Jan08. As soon as the computer was a year old, Sony cut me loose unless I
> wanted to pay big bucks for "support." I've had to research this by
> individual software and hardware web sites.