Vista - Help I lost all my favorites

02-19-2009

can anyone help me. I installed an renewal of my anti-virus software, and some how all my favorites are either gone or the few that remain are not working. I had really important information in there and I dont know where it all went. This is what I have tried, I went to restore to an earlier time then they all came back, but then my anti-virus renewal was gone, so I reinstalled that, then my favorites were all gone again. I dont now what to do, can somebody please help me?

Post Originated from http://www.VistaForums.com Vista Support Forums

02-19-2009

Norton or MacAfee by any chance??

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

<classyclass> wrote in message news:e9IN6eukJHA.4344@xxxxxx

Quote:

> can anyone help me. I installed an renewal of my anti-virus software, and some how
> all my favorites are either gone or the few that remain are not working. I had
> really important information in there and I dont know where it all went. This is
> what I have tried, I went to restore to an earlier time then they all came back,
> but then my anti-virus renewal was gone, so I reinstalled that, then my favorites
> were all gone again. I dont now what to do, can somebody please help me?
>
>
> Post Originated from http://www.VistaForums.com Vista Support Forums

02-20-2009

classyclass wrote:

Quote:

> can anyone help me. I installed an renewal of my anti-virus software, and
> some how all my favorites are either gone or the few that remain are not
> working. I had really important information in there and I dont know where
> it all went. This is what I have tried, I went to restore to an earlier
> time then they all came back, but then my anti-virus renewal was gone, so
> I reinstalled that, then my favorites were all gone again. I dont now what
> to do, can somebody please help me?

1. Back up your data, including your favorites, to removable media (external
hard drive, DVD+/-R).

2. Contact the Mystery Antivirus company's tech support.

3. Or instead of #2, use a different antivirus. I recommend NOD32
(commercial) or Avast (free version).

You should be backing up regularly anyway because Stuff Happens.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

02-20-2009

Trend MicroI did find my files on my computer, so I went through and typed them into word. then I created a new file for them. I apears to be working again.

Post Originated from http://www.VistaForums.com Vista Support Forums

02-20-2009

I am still having problems, I have been having issues with my favorites folder before I did a renewal of my trend micro antivirus, so I am not sure if that was the problem, but it did not help anything either. After restarting my computer, all my favorites are now gone again. Everything else seems to be working fine, and I already paid for this renewal, so if I can somehow create a new favorites folder and start over I would be fine with that. But I do not know were to create this folder at. Can you help me with this?Thanks

Post Originated from http://www.VistaForums.com Vista Support Forums

02-19-2009	#1 (permalink)
classyclass n/a posts	Help I lost all my favorites can anyone help me. I installed an renewal of my anti-virus software, and some how all my favorites are either gone or the few that remain are not working. I had really important information in there and I dont know where it all went. This is what I have tried, I went to restore to an earlier time then they all came back, but then my anti-virus renewal was gone, so I reinstalled that, then my favorites were all gone again. I dont now what to do, can somebody please help me? Post Originated from http://www.VistaForums.com Vista Support Forums
My System Specs

02-19-2009	#2 (permalink)
Peter Foldes n/a posts	Re: Help I lost all my favorites Norton or MacAfee by any chance?? -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. <classyclass> wrote in message news:e9IN6eukJHA.4344@xxxxxx Quote: > can anyone help me. I installed an renewal of my anti-virus software, and some how > all my favorites are either gone or the few that remain are not working. I had > really important information in there and I dont know where it all went. This is > what I have tried, I went to restore to an earlier time then they all came back, > but then my anti-virus renewal was gone, so I reinstalled that, then my favorites > were all gone again. I dont now what to do, can somebody please help me? > > > Post Originated from http://www.VistaForums.com Vista Support Forums
My System Specs

02-20-2009	#3 (permalink)
Malke n/a posts	Re: Help I lost all my favorites classyclass wrote: Quote: > can anyone help me. I installed an renewal of my anti-virus software, and > some how all my favorites are either gone or the few that remain are not > working. I had really important information in there and I dont know where > it all went. This is what I have tried, I went to restore to an earlier > time then they all came back, but then my anti-virus renewal was gone, so > I reinstalled that, then my favorites were all gone again. I dont now what > to do, can somebody please help me? 1. Back up your data, including your favorites, to removable media (external hard drive, DVD+/-R). 2. Contact the Mystery Antivirus company's tech support. 3. Or instead of #2, use a different antivirus. I recommend NOD32 (commercial) or Avast (free version). You should be backing up regularly anyway because Stuff Happens. Malke -- MS-MVP Elephant Boy Computers - Don't Panic! http://www.elephantboycomputers.com/#FAQ
My System Specs

02-20-2009	#4 (permalink)
classyclass n/a posts	RE: Help I lost all my favorites Trend MicroI did find my files on my computer, so I went through and typed them into word. then I created a new file for them. I apears to be working again. Post Originated from http://www.VistaForums.com Vista Support Forums
My System Specs

02-20-2009	#5 (permalink)
classyclass n/a posts	RE: Help I lost all my favorites I am still having problems, I have been having issues with my favorites folder before I did a renewal of my trend micro antivirus, so I am not sure if that was the problem, but it did not help anything either. After restarting my computer, all my favorites are now gone again. Everything else seems to be working fine, and I already paid for this renewal, so if I can somehow create a new favorites folder and start over I would be fine with that. But I do not know were to create this folder at. Can you help me with this?Thanks Post Originated from http://www.VistaForums.com Vista Support Forums
My System Specs

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