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| Welcome to Windows Vista Forums. Our forum is dedicated to helping you find solutions with any problems, errors or issues you are experiencing with Windows Vista. The Vista forum also covers news and updates and has an extensive Windows Vista tutorial section that covers a wide range of tips and tricks. |
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06-12-2007
| #1 (permalink) |
| | why can´t I open .doc and .wps files attached to email? When I try to open a .doc or a .wps file attached to an email, I get an error info. When I save the file and try to open it, all is fine. The same used to be the case with pdf, but that has miraculously repaired itself after an Adobe-update. I have Vista Home Premium and the email program I use is a webmail thing. With XP it worked fine and also with another PC I have with Ultimate and another protetion program. So why not here?Grateful for any useful tips. |
My System Specs |
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06-13-2007
| #2 (permalink) |
| | Re: why can´t I open .doc and .wps files attached to email? Hi bitla50, Which version of Office do you use? Meanwhile, try this: 1. Download FileExtInfo.zip from here: http://windowsxp.mvps.org/fileextinfo.htm 2. Unzip the utility and extract the files to Desktop. 3. Double-click "FileExtInfo.exe" to run it. 4. Select ".DOC" from the list box 5. Click "View file association report" 6. Copy the contents of the report and include it in your reply. -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] Windows® Troubleshooting http://www.winhelponline.com "bitla50" <bitla50@discussions.microsoft.com> wrote in message news:FCF2E08F-7331-4573-B2B9-BC1624E76DCE@microsoft.com... When I try to open a .doc or a .wps file attached to an email, I get an error info. When I save the file and try to open it, all is fine. The same used to be the case with pdf, but that has miraculously repaired itself after an Adobe-update. I have Vista Home Premium and the email program I use is a webmail thing. With XP it worked fine and also with another PC I have with Ultimate and another protetion program. So why not here?Grateful for any useful tips. |
| My System Specs |
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06-13-2007
| #3 (permalink) |
| | Re: why can´t I open .doc and .wps files attached to email? Thank you. I solved it more or less by downloading the viewers for word end excel, but I do not understand why it does not work. I do not have Office on my laptop with preinstalled Works. Works uses different extensions, but is able to open and save .doc and .xls files. I tried, it works. So I indicated to use those programs for opening attached .doc and .xls files, the programs open all right, but then it says that the file cannot be read because it is either open already or damaged. By the way, I have the same problem with the ..wps extension, a textdocument created by Works. When I open the attachments on my PC, where I do have Office, all works fine so the files are not damaged. What is happening? "Ramesh, MS-MVP" wrote: > Hi bitla50, > > Which version of Office do you use? Meanwhile, try this: > > 1. Download FileExtInfo.zip from here: > http://windowsxp.mvps.org/fileextinfo.htm > > 2. Unzip the utility and extract the files to Desktop. > 3. Double-click "FileExtInfo.exe" to run it. > 4. Select ".DOC" from the list box > 5. Click "View file association report" > 6. Copy the contents of the report and include it in your reply. > > -- > Regards, > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > Windows® Troubleshooting http://www.winhelponline.com > > > "bitla50" <bitla50@discussions.microsoft.com> wrote in message news:FCF2E08F-7331-4573-B2B9-BC1624E76DCE@microsoft.com... > When I try to open a .doc or a .wps file attached to an email, I get an error > info. When I save the file and try to open it, all is fine. The same used to > be the case with pdf, but that has miraculously repaired itself after an > Adobe-update. I have Vista Home Premium and the email program I use is a > webmail thing. With XP it worked fine and also with another PC I have with > Ultimate and another protetion program. So why not here?Grateful for any > useful tips. > |
| My System Specs |
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06-13-2007
| #4 (permalink) |
| | Re: why can´t I open .doc and .wps files attached to email? >> but I do not understand why it does not work It's a file associations problem. Windows Mail specifically looks for "shell\open" verb in the registry for the file type, and returns an error if the file class is missing the "open" verb. -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] Windows® Troubleshooting http://www.winhelponline.com "bitla50" <bitla50@discussions.microsoft.com> wrote in message news  144C04D-5497-4211-ACC2-E8013F9418DE@microsoft.com...Thank you. I solved it more or less by downloading the viewers for word end excel, but I do not understand why it does not work. I do not have Office on my laptop with preinstalled Works. Works uses different extensions, but is able to open and save .doc and .xls files. I tried, it works. So I indicated to use those programs for opening attached .doc and .xls files, the programs open all right, but then it says that the file cannot be read because it is either open already or damaged. By the way, I have the same problem with the ..wps extension, a textdocument created by Works. When I open the attachments on my PC, where I do have Office, all works fine so the files are not damaged. What is happening? "Ramesh, MS-MVP" wrote: > Hi bitla50, > > Which version of Office do you use? Meanwhile, try this: > > 1. Download FileExtInfo.zip from here: > http://windowsxp.mvps.org/fileextinfo.htm > > 2. Unzip the utility and extract the files to Desktop. > 3. Double-click "FileExtInfo.exe" to run it. > 4. Select ".DOC" from the list box > 5. Click "View file association report" > 6. Copy the contents of the report and include it in your reply. > > -- > Regards, > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > Windows® Troubleshooting http://www.winhelponline.com > > > "bitla50" <bitla50@discussions.microsoft.com> wrote in message news:FCF2E08F-7331-4573-B2B9-BC1624E76DCE@microsoft.com... > When I try to open a .doc or a .wps file attached to an email, I get an error > info. When I save the file and try to open it, all is fine. The same used to > be the case with pdf, but that has miraculously repaired itself after an > Adobe-update. I have Vista Home Premium and the email program I use is a > webmail thing. With XP it worked fine and also with another PC I have with > Ultimate and another protetion program. So why not here?Grateful for any > useful tips. > |
| My System Specs |
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06-14-2007
| #5 (permalink) |
| | Re: why can´t I open .doc and .wps files attached to email? Ramesh, you are most helpful. Thank you very much I did as you told me and this is the report: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ File association information for [.DOC] file type Generated by FileExtInfo v2.0 on 14.06.2007 23:22:52 FileExtInfo © 2005-2007 Ramesh Srinivasan. Homepage: http://www.winhelponline.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ [HKEY_CLASSES_ROOT\.DOC] @="doc_auto_file" "Content Type"="application/msword" [HKEY_CLASSES_ROOT\.DOC\OpenWithList] "wordview.exe"="" [HKEY_CLASSES_ROOT\.DOC\OpenWithList\wkswp.exe] [HKEY_CLASSES_ROOT\.DOC\OpenWithProgIDs] [HKEY_CLASSES_ROOT\.DOC\OpenWithProgIDs\MicrosoftWorks.WordProcessor] [HKEY_CLASSES_ROOT\.DOC\PersistentHandler] @="{98de59a0-d175-11cd-a7bd-00006b827d94}" [HKEY_CLASSES_ROOT\doc_auto_file] @="" [HKEY_CLASSES_ROOT\doc_auto_file\shell] [HKEY_CLASSES_ROOT\doc_auto_file\shell\edit] [HKEY_CLASSES_ROOT\doc_auto_file\shell\edit\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,4e,00,4f,00,\ 54,00,45,00,50,00,41,00,44,00,2e,00,45,00,58,00,45,00,20,00,25,00,31,00,00,\ 00 [HKEY_CLASSES_ROOT\doc_auto_file\shell\open] [HKEY_CLASSES_ROOT\doc_auto_file\shell\open\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,4e,00,4f,00,\ 54,00,45,00,50,00,41,00,44,00,2e,00,45,00,58,00,45,00,20,00,25,00,31,00,00,\ 00 [HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC] "ExtendedTileInfo"="prop:System.ItemType;System.Size;System.DateModified;System.Author;System.OfflineAvailability" "FullDetails"="prop:System.PropGroup.Description;System.Title;System.Subject;System.Keywords;System.Category;System.Comment;System.PropGroup.Origin;System.Author;System.Document.LastAuthor;System.Document.RevisionNumber;System.Document.Version;System.ApplicationName;System.Company;System.Document.Manager;System.Document.DateCreated;System.Document.DateSaved;System.Document.DatePrinted;System.Document.TotalEditingTime;System.PropGroup.Content;System.ContentStatus;System.ContentType;System.Document.PageCount;System.Document.WordCount;System.Document.CharacterCount;System.Document.LineCount;System.Document.ParagraphCount;System.Document.Template;System.Document.Scale;System.Document.LinksDirty;System.Language;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.DateCreated;System.DateModified;System.Size;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName" "InfoTip"="prop:System.ItemType;System.Size;System.DateModified;System.Document.PageCount" "PerceivedType"="document" "PreviewDetails"="prop:*System.DateModified;System.Author;System.Keywords;*System.Size;System.Title;System.Comment;System.Category;*System.Document.PageCount;System.ContentStatus;System.ContentType;*System.OfflineAvailability;*System.OfflineStatus;System.Subject;*System.DateCreated;*System.SharedWith" "ThumbnailCutoff"=dword:00000000 [HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC\shellex] [HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC\shellex\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}] @="{9DBD2C50-62AD-11d0-B806-00C04FD706EC}" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC] [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\OpenWithList] "a"="ieuser.exe" "MRUList"="ecdba" "b"="NOTEPAD.EXE" "c"="wkswp.exe" "d"="MSWorks.exe" "e"="WORDVIEW.EXE" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\OpenWithProgids] "doc_auto_file"=hex(0): [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\UserChoice] "Progid"="Applications\\wordview.exe" "Ramesh, MS-MVP" wrote: > >> but I do not understand why it does not work > > It's a file associations problem. Windows Mail specifically looks for "shell\open" verb in the registry for the file type, and returns an error if the file class is missing the "open" verb. > > -- > Regards, > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > Windows® Troubleshooting http://www.winhelponline.com > > > "bitla50" <bitla50@discussions.microsoft.com> wrote in message news 144C04D-5497-4211-ACC2-E8013F9418DE@microsoft.com...> Thank you. I solved it more or less by downloading the viewers for word end > excel, but I do not understand why it does not work. I do not have Office on > my laptop with preinstalled Works. Works uses different extensions, but is > able to open and save .doc and .xls files. I tried, it works. So I indicated > to use those programs for opening attached .doc and .xls files, the programs > open all right, but then it says that the file cannot be read because it is > either open already or damaged. By the way, I have the same problem with the > ..wps extension, a textdocument created by Works. > When I open the attachments on my PC, where I do have Office, all works fine > so the files are not damaged. What is happening? > > "Ramesh, MS-MVP" wrote: > > > Hi bitla50, > > > > Which version of Office do you use? Meanwhile, try this: > > > > 1. Download FileExtInfo.zip from here: > > http://windowsxp.mvps.org/fileextinfo.htm > > > > 2. Unzip the utility and extract the files to Desktop. > > 3. Double-click "FileExtInfo.exe" to run it. > > 4. Select ".DOC" from the list box > > 5. Click "View file association report" > > 6. Copy the contents of the report and include it in your reply. > > > > -- > > Regards, > > > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > > Windows® Troubleshooting http://www.winhelponline.com > > > > > > "bitla50" <bitla50@discussions.microsoft.com> wrote in message news:FCF2E08F-7331-4573-B2B9-BC1624E76DCE@microsoft.com... > > When I try to open a .doc or a .wps file attached to an email, I get an error > > info. When I save the file and try to open it, all is fine. The same used to > > be the case with pdf, but that has miraculously repaired itself after an > > Adobe-update. I have Vista Home Premium and the email program I use is a > > webmail thing. With XP it worked fine and also with another PC I have with > > Ultimate and another protetion program. So why not here?Grateful for any > > useful tips. > > > |
| My System Specs |
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06-14-2007
| #6 (permalink) |
| | Re: why can´t I open .doc and .wps files attached to email? Here for the wmv extension, which also does not work: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ File association information for [.WMV] file type Generated by FileExtInfo v2.0 on 14.06.2007 23:28:31 FileExtInfo © 2005-2007 Ramesh Srinivasan. Homepage: http://www.winhelponline.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ [HKEY_CLASSES_ROOT\.WMV] @="WMP11.AssocFile.WMV" "Content Type"="video/x-ms-wmv" "PerceivedType"="video" [HKEY_CLASSES_ROOT\.WMV\OpenWithProgIds] "WMVFile"=hex(0): "WMP11.AssocFile.WMV"=hex(0): [HKEY_CLASSES_ROOT\.WMV\PersistentHandler] @="{098f2470-bae0-11cd-b579-08002b30bfeb}" [HKEY_CLASSES_ROOT\.WMV\ShellEx] [HKEY_CLASSES_ROOT\.WMV\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}] @="{9DBD2C50-62AD-11D0-B806-00C04FD706EC}" [HKEY_CLASSES_ROOT\.WMV\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}] @="{9DBD2C50-62AD-11D0-B806-00C04FD706EC}" [HKEY_CLASSES_ROOT\.WMV\ShellEx\{FFB699E0-306A-11d3-8BD1-00104B6F7516}] @="{FFB699E0-306A-11d3-8BD1-00104B6F7516}" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV] @="Windows Media Audio/Video file" "EditFlags"=hex:00,00,01,00 "FriendlyTypeName"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,\ 00,6f,00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,\ 32,00,5c,00,75,00,6e,00,72,00,65,00,67,00,6d,00,70,00,32,00,2e,00,65,00,78,\ 00,65,00,2c,00,2d,00,39,00,39,00,31,00,34,00,00,00 "PreferExecuteOnMismatch"=dword:00000001 [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\DefaultIcon] @="C:\\Windows\\system32\\wmploc.dll,-736" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell] @="play" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell\open] "LegacyDisable"="" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell\open\command] @=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\ 00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,\ 4d,00,65,00,64,00,69,00,61,00,20,00,50,00,6c,00,61,00,79,00,65,00,72,00,5c,\ 00,77,00,6d,00,70,00,6c,00,61,00,79,00,65,00,72,00,2e,00,65,00,78,00,65,00,\ 22,00,20,00,2f,00,70,00,72,00,65,00,66,00,65,00,74,00,63,00,68,00,3a,00,37,\ 00,20,00,2f,00,4f,00,70,00,65,00,6e,00,20,00,22,00,25,00,4c,00,22,00,00,00 [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell\open\DropTarget] "CLSID"="{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}" "MPlayer2.Bak"="{CE3FB1D1-02AE-4A5F-A6E9- D9F1B4073E6C}" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell\play] @="&Play" "LegacyDisable"="" "MUIVerb"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\ 6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\ 00,75,00,6e,00,72,00,65,00,67,00,6d,00,70,00,32,00,2e,00,65,00,78,00,65,00,\ 2c,00,2d,00,39,00,39,00,39,00,31,00,00,00 [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell\play\command] @=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\ 00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,\ 4d,00,65,00,64,00,69,00,61,00,20,00,50,00,6c,00,61,00,79,00,65,00,72,00,5c,\ 00,77,00,6d,00,70,00,6c,00,61,00,79,00,65,00,72,00,2e,00,65,00,78,00,65,00,\ 22,00,20,00,2f,00,70,00,72,00,65,00,66,00,65,00,74,00,63,00,68,00,3a,00,37,\ 00,20,00,2f,00,50,00,6c,00,61,00,79,00,20,00,22,00,25,00,4c,00,22,00,00,00 [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell\play\DropTarget] "CLSID"="{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}" "MPlayer2.Bak"="{CE3FB1D1-02AE-4A5F-A6E9- D9F1B4073E6C}" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shellex] [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shellex\ContextMenuHandlers] [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shellex\ContextMenuHandlers\WMPAddToPlaylist] @="{F1B9284F-E9DC-4e68-9D7E-42362A59F0FD}" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shellex\ContextMenuHandlers\WMPPlayAsPlaylist] @="{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shellex\{8895b1c6-b41f-4c1c-a562-0d564250836f}] @="{031EE060-67BC-460d-8847-E4A7C5E45A27}" [HKEY_CLASSES_ROOT\SystemFileAssociations\.WMV] "InfoTip"="prop:System.ItemType;System.Size;System.Media.Duration;System.OfflineAvailability" "ExtendedTileInfo"="prop:System.ItemType;System.Size;System.Media.Duration;System.OfflineAvailability" "FullDetails"="prop:System.PropGroup.Description;System.Title;System.Media.SubTitle;System.Rating;System.Keywords;System.Comment;System.PropGroup.Video;System.Media.Duration;System.Video.FrameWidth;System.Video.FrameHeight;System.Video.EncodingBitrate;System.Video.TotalBitrate;System.Video.FrameRate;System.PropGroup.Audio;System.Audio.EncodingBitrate;System.Audio.ChannelCount;System.Audio.SampleRate;System.PropGroup.Media;System.Music.Artist;System.Media.Year;System.Music.Genre;System.PropGroup.Origin;System.Video.Director;System.Media.Producer;System.Media.Writer;System.Media.Publisher;System.Media.ContentDistributor;System.Media.DateEncoded;System.Media.EncodedBy;System.Media.AuthorUrl;System.Media.PromotionUrl;System.Copyright;System.PropGroup.Content;System.ParentalRating;System.ParentalRatingReason;System.Music.Composer;System.Music.Conductor;System.Music.Period;System.Music.Mood;System.Music.PartOfSet;System.Music.InitialKey;System.Music.BeatsPerMinute;System.DRM.IsProtected;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.Size;System.DateCreated;System.DateModified;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName" "PreviewDetails"="prop:*System.Title;*System.Media.Duration;*System.Size;*System.Video.FrameWidth;*System.Video.FrameHeight;System.Rating;*System.Keywords;*System.Comment;*System.Music.Artist;*System.Music.Genre;*System.ParentalRating;*System.OfflineAvailability;*System.OfflineStatus;*System.DateModified;*System.DateCreated;*System.SharedWith;*System.Media.SubTitle;*System.Media.Year;*System.Video.FrameRate;*System.Video.EncodingBitrate;*System.Video.TotalBitrate" [HKEY_CLASSES_ROOT\SystemFileAssociations\video] "ThumbnailCutoff"=dword:00000000 "Treatment"=dword:00000003 [HKEY_CLASSES_ROOT\SystemFileAssociations\video\DefaultIcon] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,77,00,6d,00,\ 70,00,6c,00,6f,00,63,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,37,00,33,00,30,\ 00,00,00 [HKEY_CLASSES_ROOT\SystemFileAssociations\video\OpenWithList] [HKEY_CLASSES_ROOT\SystemFileAssociations\video\OpenWithList\WMPlayer.exe] @="" "OpenWithExclude"="QT:MOV" [HKEY_CLASSES_ROOT\SystemFileAssociations\video\ShellEx] [HKEY_CLASSES_ROOT\SystemFileAssociations\video\ShellEx\ContextMenuHandlers] [HKEY_CLASSES_ROOT\SystemFileAssociations\video\ShellEx\ContextMenuHandlers\ShellVideoSlideshow] @="{E598560B-28D5-46aa-A14A-8A3BEA34B576}" [HKEY_CLASSES_ROOT\SystemFileAssociations\video\ShellEx\ContextMenuHandlers\WMPAddToPlaylist] @="{F1B9284F-E9DC-4e68-9D7E-42362A59F0FD}" "CheckSupportedTypes"="" [HKEY_CLASSES_ROOT\SystemFileAssociations\video\ShellEx\ContextMenuHandlers\WMPPlayAsPlaylist] @="{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}" "CheckSupportedTypes"="" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.WMV] [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.WMV\OpenWithProgids] "WMP11.AssocFile.WMV"=hex(0): [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.WMV\UserChoice] "Progid"="WMP11.AssocFile.WMV" "bitla50" wrote: > Ramesh, you are most helpful. Thank you very much I did as you told me and > this is the report: > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > File association information for [.DOC] file type~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ File association information for [.WMV] file type Generated by FileExtInfo v2.0 on 14.06.2007 23:28:31 FileExtInfo © 2005-2007 Ramesh Srinivasan. Homepage: http://www.winhelponline.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ [HKEY_CLASSES_ROOT\.WMV] @="WMP11.AssocFile.WMV" "Content Type"="video/x-ms-wmv" "PerceivedType"="video" [HKEY_CLASSES_ROOT\.WMV\OpenWithProgIds] "WMVFile"=hex(0): "WMP11.AssocFile.WMV"=hex(0): [HKEY_CLASSES_ROOT\.WMV\PersistentHandler] @="{098f2470-bae0-11cd-b579-08002b30bfeb}" [HKEY_CLASSES_ROOT\.WMV\ShellEx] [HKEY_CLASSES_ROOT\.WMV\ShellEx\{BB2E617C-0920-11D1-9A0B-00C04FC2D6C1}] @="{9DBD2C50-62AD-11D0-B806-00C04FD706EC}" [HKEY_CLASSES_ROOT\.WMV\ShellEx\{e357fccd-a995-4576-b01f-234630154e96}] @="{9DBD2C50-62AD-11D0-B806-00C04FD706EC}" [HKEY_CLASSES_ROOT\.WMV\ShellEx\{FFB699E0-306A-11d3-8BD1-00104B6F7516}] @="{FFB699E0-306A-11d3-8BD1-00104B6F7516}" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV] @="Windows Media Audio/Video file" "EditFlags"=hex:00,00,01,00 "FriendlyTypeName"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,\ 00,6f,00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,\ 32,00,5c,00,75,00,6e,00,72,00,65,00,67,00,6d,00,70,00,32,00,2e,00,65,00,78,\ 00,65,00,2c,00,2d,00,39,00,39,00,31,00,34,00,00,00 "PreferExecuteOnMismatch"=dword:00000001 [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\DefaultIcon] @="C:\\Windows\\system32\\wmploc.dll,-736" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell] @="play" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell\open] "LegacyDisable"="" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell\open\command] @=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\ 00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,\ 4d,00,65,00,64,00,69,00,61,00,20,00,50,00,6c,00,61,00,79,00,65,00,72,00,5c,\ 00,77,00,6d,00,70,00,6c,00,61,00,79,00,65,00,72,00,2e,00,65,00,78,00,65,00,\ 22,00,20,00,2f,00,70,00,72,00,65,00,66,00,65,00,74,00,63,00,68,00,3a,00,37,\ 00,20,00,2f,00,4f,00,70,00,65,00,6e,00,20,00,22,00,25,00,4c,00,22,00,00,00 [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell\open\DropTarget] "CLSID"="{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}" "MPlayer2.Bak"="{CE3FB1D1-02AE-4A5F-A6E9- D9F1B4073E6C}" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell\play] @="&Play" "LegacyDisable"="" "MUIVerb"=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\ 6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\ 00,75,00,6e,00,72,00,65,00,67,00,6d,00,70,00,32,00,2e,00,65,00,78,00,65,00,\ 2c,00,2d,00,39,00,39,00,39,00,31,00,00,00 [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell\play\command] @=hex(2):22,00,25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,00,6c,\ 00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,20,00,\ 4d,00,65,00,64,00,69,00,61,00,20,00,50,00,6c,00,61,00,79,00,65,00,72,00,5c,\ 00,77,00,6d,00,70,00,6c,00,61,00,79,00,65,00,72,00,2e,00,65,00,78,00,65,00,\ 22,00,20,00,2f,00,70,00,72,00,65,00,66,00,65,00,74,00,63,00,68,00,3a,00,37,\ 00,20,00,2f,00,50,00,6c,00,61,00,79,00,20,00,22,00,25,00,4c,00,22,00,00,00 [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shell\play\DropTarget] "CLSID"="{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}" "MPlayer2.Bak"="{CE3FB1D1-02AE-4A5F-A6E9- D9F1B4073E6C}" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shellex] [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shellex\ContextMenuHandlers] [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shellex\ContextMenuHandlers\WMPAddToPlaylist] @="{F1B9284F-E9DC-4e68-9D7E-42362A59F0FD}" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shellex\ContextMenuHandlers\WMPPlayAsPlaylist] @="{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}" [HKEY_CLASSES_ROOT\WMP11.AssocFile.WMV\shellex\{8895b1c6-b41f-4c1c-a562-0d564250836f}] @="{031EE060-67BC-460d-8847-E4A7C5E45A27}" [HKEY_CLASSES_ROOT\SystemFileAssociations\.WMV] "InfoTip"="prop:System.ItemType;System.Size;System.Media.Duration;System.OfflineAvailability" "ExtendedTileInfo"="prop:System.ItemType;System.Size;System.Media.Duration;System.OfflineAvailability" "FullDetails"="prop:System.PropGroup.Description;System.Title;System.Media.SubTitle;System.Rating;System.Keywords;System.Comment;System.PropGroup.Video;System.Media.Duration;System.Video.FrameWidth;System.Video.FrameHeight;System.Video.EncodingBitrate;System.Video.TotalBitrate;System.Video.FrameRate;System.PropGroup.Audio;System.Audio.EncodingBitrate;System.Audio.ChannelCount;System.Audio.SampleRate;System.PropGroup.Media;System.Music.Artist;System.Media.Year;System.Music.Genre;System.PropGroup.Origin;System.Video.Director;System.Media.Producer;System.Media.Writer;System.Media.Publisher;System.Media.ContentDistributor;System.Media.DateEncoded;System.Media.EncodedBy;System.Media.AuthorUrl;System.Media.PromotionUrl;System.Copyright;System.PropGroup.Content;System.ParentalRating;System.ParentalRatingReason;System.Music.Composer;System.Music.Conductor;System.Music.Period;System.Music.Mood;System.Music.PartOfSet;System.Music.InitialKey;System.Music.BeatsPerMinute;System.DRM.IsProtected;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.Size;System.DateCreated;System.DateModified;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName" "PreviewDetails"="prop:*System.Title;*System.Media.Duration;*System.Size;*System.Video.FrameWidth;*System.Video.FrameHeight;System.Rating;*System.Keywords;*System.Comment;*System.Music.Artist;*System.Music.Genre;*System.ParentalRating;*System.OfflineAvailability;*System.OfflineStatus;*System.DateModified;*System.DateCreated;*System.SharedWith;*System.Media.SubTitle;*System.Media.Year;*System.Video.FrameRate;*System.Video.EncodingBitrate;*System.Video.TotalBitrate" [HKEY_CLASSES_ROOT\SystemFileAssociations\video] "ThumbnailCutoff"=dword:00000000 "Treatment"=dword:00000003 [HKEY_CLASSES_ROOT\SystemFileAssociations\video\DefaultIcon] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,77,00,6d,00,\ 70,00,6c,00,6f,00,63,00,2e,00,64,00,6c,00,6c,00,2c,00,2d,00,37,00,33,00,30,\ 00,00,00 [HKEY_CLASSES_ROOT\SystemFileAssociations\video\OpenWithList] [HKEY_CLASSES_ROOT\SystemFileAssociations\video\OpenWithList\WMPlayer.exe] @="" "OpenWithExclude"="QT:MOV" [HKEY_CLASSES_ROOT\SystemFileAssociations\video\ShellEx] [HKEY_CLASSES_ROOT\SystemFileAssociations\video\ShellEx\ContextMenuHandlers] [HKEY_CLASSES_ROOT\SystemFileAssociations\video\ShellEx\ContextMenuHandlers\ShellVideoSlideshow] @="{E598560B-28D5-46aa-A14A-8A3BEA34B576}" [HKEY_CLASSES_ROOT\SystemFileAssociations\video\ShellEx\ContextMenuHandlers\WMPAddToPlaylist] @="{F1B9284F-E9DC-4e68-9D7E-42362A59F0FD}" "CheckSupportedTypes"="" [HKEY_CLASSES_ROOT\SystemFileAssociations\video\ShellEx\ContextMenuHandlers\WMPPlayAsPlaylist] @="{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}" "CheckSupportedTypes"="" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.WMV] [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.WMV\OpenWithProgids] "WMP11.AssocFile.WMV"=hex(0): [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.WMV\UserChoice] "Progid"="WMP11.AssocFile.WMV" > Generated by FileExtInfo v2.0 on 14.06.2007 23:22:52 > > FileExtInfo © 2005-2007 Ramesh Srinivasan. > Homepage: http://www.winhelponline.com > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > > [HKEY_CLASSES_ROOT\.DOC] > @="doc_auto_file" > "Content Type"="application/msword" > > [HKEY_CLASSES_ROOT\.DOC\OpenWithList] > "wordview.exe"="" > > [HKEY_CLASSES_ROOT\.DOC\OpenWithList\wkswp.exe] > > [HKEY_CLASSES_ROOT\.DOC\OpenWithProgIDs] > > [HKEY_CLASSES_ROOT\.DOC\OpenWithProgIDs\MicrosoftWorks.WordProcessor] > > [HKEY_CLASSES_ROOT\.DOC\PersistentHandler] > @="{98de59a0-d175-11cd-a7bd-00006b827d94}" > > > [HKEY_CLASSES_ROOT\doc_auto_file] > @="" > > [HKEY_CLASSES_ROOT\doc_auto_file\shell] > > [HKEY_CLASSES_ROOT\doc_auto_file\shell\edit] > > [HKEY_CLASSES_ROOT\doc_auto_file\shell\edit\command] > @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ > 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,4e,00,4f,00,\ > 54,00,45,00,50,00,41,00,44,00,2e,00,45,00,58,00,45,00,20,00,25,00,31,00,00,\ > 00 > > [HKEY_CLASSES_ROOT\doc_auto_file\shell\open] > > [HKEY_CLASSES_ROOT\doc_auto_file\shell\open\command] > @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ > 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,4e,00,4f,00,\ > 54,00,45,00,50,00,41,00,44,00,2e,00,45,00,58,00,45,00,20,00,25,00,31,00,00,\ > 00 > > > [HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC] > "ExtendedTileInfo"="prop:System.ItemType;System.Size;System.DateModified;System.Author;System.OfflineAvailability" > "FullDetails"="prop:System.PropGroup.Description;System.Title;System.Subject;System.Keywords;System.Category;System.Comment;System.PropGroup.Origin;System.Author;System.Document.LastAuthor;System.Document.RevisionNumber;System.Document.Version;System.ApplicationName;System.Company;System.Document.Manager;System.Document.DateCreated;System.Document.DateSaved;System.Document.DatePrinted;System.Document.TotalEditingTime;System.PropGroup.Content;System.ContentStatus;System.ContentType;System.Document.PageCount;System.Document.WordCount;System.Document.CharacterCount;System.Document.LineCount;System.Document.ParagraphCount;System.Document.Template;System.Document.Scale;System.Document.LinksDirty;System.Language;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.DateCreated;System.DateModified;System.Size;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName" > "InfoTip"="prop:System.ItemType;System.Size;System.DateModified;System.Document.PageCount" > "PerceivedType"="document" > "PreviewDetails"="prop:*System.DateModified;System.Author;System.Keywords;*System.Size;System.Title;System.Comment;System.Category;*System.Document.PageCount;System.ContentStatus;System.ContentType;*System.OfflineAvailability;*System.OfflineStatus;System.Subject;*System.DateCreated;*System.SharedWith" > "ThumbnailCutoff"=dword:00000000 > > [HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC\shellex] > > [HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC\shellex\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}] > @="{9DBD2C50-62AD-11d0-B806-00C04FD706EC}" > > > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC] > > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\OpenWithList] > "a"="ieuser.exe" > "MRUList"="ecdba" > "b"="NOTEPAD.EXE" > "c"="wkswp.exe" > "d"="MSWorks.exe" > "e"="WORDVIEW.EXE" > > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\OpenWithProgids] > "doc_auto_file"=hex(0): > > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\UserChoice] > "Progid"="Applications\\wordview.exe" > > > > > "Ramesh, MS-MVP" wrote: > > > >> but I do not understand why it does not work > > > > It's a file associations problem. Windows Mail specifically looks for "shell\open" verb in the registry for the file type, and returns an error if the file class is missing the "open" verb. > > > > -- > > Regards, > > > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > > Windows® Troubleshooting http://www.winhelponline.com > > > > > > "bitla50" <bitla50@discussions.microsoft.com> wrote in message news 144C04D-5497-4211-ACC2-E8013F9418DE@microsoft.com...> > Thank you. I solved it more or less by downloading the viewers for word end > > excel, but I do not understand why it does not work. I do not have Office on > > my laptop with preinstalled Works. Works uses different extensions, but is > > able to open and save .doc and .xls files. I tried, it works. So I indicated > > to use those programs for opening attached .doc and .xls files, the programs > > open all right, but then it says that the file cannot be read because it is > > either open already or damaged. By the way, I have the same problem with the > > ..wps extension, a textdocument created by Works. > > When I open the attachments on my PC, where I do have Office, all works fine > > so the files are not damaged. What is happening? > > > > "Ramesh, MS-MVP" wrote: > > > > > Hi bitla50, > > > > > > Which version of Office do you use? Meanwhile, try this: > > > > > > 1. Download FileExtInfo.zip from here: > > > http://windowsxp.mvps.org/fileextinfo.htm > > > > > > 2. Unzip the utility and extract the files to Desktop. > > > 3. Double-click "FileExtInfo.exe" to run it. > > > 4. Select ".DOC" from the list box > > > 5. Click "View file association report" > > > 6. Copy the contents of the report and include it in your reply. > > > > > > -- > > > Regards, > > > > > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > > > Windows® Troubleshooting http://www.winhelponline.com > > > > > > > > > "bitla50" <bitla50@discussions.microsoft.com> wrote in message news:FCF2E08F-7331-4573-B2B9-BC1624E76DCE@microsoft.com... > > > When I try to open a .doc or a .wps file attached to an email, I get an error > > > info. When I save the file and try to open it, all is fine. The same used to > > > be the case with pdf, but that has miraculously repaired itself after an > > > Adobe-update. I have Vista Home Premium and the email program I use is a > > > webmail thing. With XP it worked fine and also with another PC I have with > > > Ultimate and another protetion program. So why not here?Grateful for any > > > useful tips. > > > > > |
| My System Specs |
|
06-14-2007
| #7 (permalink) |
| | Re: why can´t I open .doc and .wps files attached to email? And here for xls: "bitla50" wrote: > Ramesh, you are most helpful. Thank you very much I did as you told me and > this is the report: > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > File association information for [.DOC] file type~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ File association information for [.XLS] file type Generated by FileExtInfo v2.0 on 14.06.2007 23:33:01 FileExtInfo © 2005-2007 Ramesh Srinivasan. Homepage: http://www.winhelponline.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ [HKEY_CLASSES_ROOT\.XLS] @="xls_auto_file" [HKEY_CLASSES_ROOT\.XLS\OpenWithList] "xlview.exe"="" [HKEY_CLASSES_ROOT\.XLS\OpenWithList\wksss.exe] [HKEY_CLASSES_ROOT\.XLS\OpenWithProgIDs] [HKEY_CLASSES_ROOT\.XLS\OpenWithProgIDs\MSWorks4Sheet] [HKEY_CLASSES_ROOT\.XLS\PersistentHandler] @="{98de59a0-d175-11cd-a7bd-00006b827d94}" a [HKEY_CLASSES_ROOT\xls_auto_file] @="excel" [HKEY_CLASSES_ROOT\xls_auto_file\shell] [HKEY_CLASSES_ROOT\xls_auto_file\shell\edit] [HKEY_CLASSES_ROOT\xls_auto_file\shell\edit\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,4e,00,4f,00,\ 54,00,45,00,50,00,41,00,44,00,2e,00,45,00,58,00,45,00,20,00,25,00,31,00,00,\ 00 [HKEY_CLASSES_ROOT\xls_auto_file\shell\open] [HKEY_CLASSES_ROOT\xls_auto_file\shell\open\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,4e,00,4f,00,\ 54,00,45,00,50,00,41,00,44,00,2e,00,45,00,58,00,45,00,20,00,25,00,31,00,00,\ 00 [HKEY_CLASSES_ROOT\SystemFileAssociations\.XLS] "ExtendedTileInfo"="prop:System.ItemType;System.Size;System.DateModified;System.Author;System.OfflineAvailability" "FullDetails"="prop:System.PropGroup.Description;System.Title;System.Subject;System.Keywords;System.Category;System.Comment;System.PropGroup.Origin;System.Author;System.Document.LastAuthor;System.Document.RevisionNumber;System.Document.Version;System.ApplicationName;System.Company;System.Document.Manager;System.Document.DateCreated;System.Document.DateSaved;System.Document.DatePrinted;System.PropGroup.Content;System.ContentStatus;System.ContentType;System.Document.Scale;System.Document.LinksDirty;System.Language;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.DateCreated;System.DateModified;System.Size;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName" "PerceivedType"="document" "PreviewDetails"="prop:*System.DateModified;System.Author;System.Keywords;*System.Size;System.Title;System.Comment;System.Category;System.ContentStatus;System.ContentType;*System.OfflineAvailability;*System.OfflineStatus;System.Subject;*System.DateCreated;*System.SharedWith" "ThumbnailCutoff"=dword:00000000 [HKEY_CLASSES_ROOT\SystemFileAssociations\.XLS\shellex] [HKEY_CLASSES_ROOT\SystemFileAssociations\.XLS\shellex\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}] @="{9DBD2C50-62AD-11d0-B806-00C04FD706EC}" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.XLS] [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.XLS\OpenWithList] "a"="ieuser.exe" "MRUList"="beadc" "b"="wksss.exe" "c"="NOTEPAD.EXE" "d"="MSWorks.exe" "e"="XLVIEW.EXE" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.XLS\OpenWithProgids] "xls_auto_file"=hex(0): [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.XLS\UserChoice] "Progid"="Applications\\xlview.exe" > Generated by FileExtInfo v2.0 on 14.06.2007 23:22:52 > > FileExtInfo © 2005-2007 Ramesh Srinivasan. > Homepage: http://www.winhelponline.com > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > > [HKEY_CLASSES_ROOT\.DOC] > @="doc_auto_file" > "Content Type"="application/msword" > > [HKEY_CLASSES_ROOT\.DOC\OpenWithList] > "wordview.exe"="" > > [HKEY_CLASSES_ROOT\.DOC\OpenWithList\wkswp.exe] > > [HKEY_CLASSES_ROOT\.DOC\OpenWithProgIDs] > > [HKEY_CLASSES_ROOT\.DOC\OpenWithProgIDs\MicrosoftWorks.WordProcessor] > > [HKEY_CLASSES_ROOT\.DOC\PersistentHandler] > @="{98de59a0-d175-11cd-a7bd-00006b827d94}" > > > [HKEY_CLASSES_ROOT\doc_auto_file] > @="" > > [HKEY_CLASSES_ROOT\doc_auto_file\shell] > > [HKEY_CLASSES_ROOT\doc_auto_file\shell\edit] > > [HKEY_CLASSES_ROOT\doc_auto_file\shell\edit\command] > @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ > 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,4e,00,4f,00,\ > 54,00,45,00,50,00,41,00,44,00,2e,00,45,00,58,00,45,00,20,00,25,00,31,00,00,\ > 00 > > [HKEY_CLASSES_ROOT\doc_auto_file\shell\open] > > [HKEY_CLASSES_ROOT\doc_auto_file\shell\open\command] > @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ > 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,4e,00,4f,00,\ > 54,00,45,00,50,00,41,00,44,00,2e,00,45,00,58,00,45,00,20,00,25,00,31,00,00,\ > 00 > > > [HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC] > "ExtendedTileInfo"="prop:System.ItemType;System.Size;System.DateModified;System.Author;System.OfflineAvailability" > "FullDetails"="prop:System.PropGroup.Description;System.Title;System.Subject;System.Keywords;System.Category;System.Comment;System.PropGroup.Origin;System.Author;System.Document.LastAuthor;System.Document.RevisionNumber;System.Document.Version;System.ApplicationName;System.Company;System.Document.Manager;System.Document.DateCreated;System.Document.DateSaved;System.Document.DatePrinted;System.Document.TotalEditingTime;System.PropGroup.Content;System.ContentStatus;System.ContentType;System.Document.PageCount;System.Document.WordCount;System.Document.CharacterCount;System.Document.LineCount;System.Document.ParagraphCount;System.Document.Template;System.Document.Scale;System.Document.LinksDirty;System.Language;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.DateCreated;System.DateModified;System.Size;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName" > "InfoTip"="prop:System.ItemType;System.Size;System.DateModified;System.Document.PageCount" > "PerceivedType"="document" > "PreviewDetails"="prop:*System.DateModified;System.Author;System.Keywords;*System.Size;System.Title;System.Comment;System.Category;*System.Document.PageCount;System.ContentStatus;System.ContentType;*System.OfflineAvailability;*System.OfflineStatus;System.Subject;*System.DateCreated;*System.SharedWith" > "ThumbnailCutoff"=dword:00000000 > > [HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC\shellex] > > [HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC\shellex\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}] > @="{9DBD2C50-62AD-11d0-B806-00C04FD706EC}" > > > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC] > > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\OpenWithList] > "a"="ieuser.exe" > "MRUList"="ecdba" > "b"="NOTEPAD.EXE" > "c"="wkswp.exe" > "d"="MSWorks.exe" > "e"="WORDVIEW.EXE" > > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\OpenWithProgids] > "doc_auto_file"=hex(0): > > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\UserChoice] > "Progid"="Applications\\wordview.exe" > > > > > "Ramesh, MS-MVP" wrote: > > > >> but I do not understand why it does not work > > > > It's a file associations problem. Windows Mail specifically looks for "shell\open" verb in the registry for the file type, and returns an error if the file class is missing the "open" verb. > > > > -- > > Regards, > > > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > > Windows® Troubleshooting http://www.winhelponline.com > > > > > > "bitla50" <bitla50@discussions.microsoft.com> wrote in message news 144C04D-5497-4211-ACC2-E8013F9418DE@microsoft.com...> > Thank you. I solved it more or less by downloading the viewers for word end > > excel, but I do not understand why it does not work. I do not have Office on > > my laptop with preinstalled Works. Works uses different extensions, but is > > able to open and save .doc and .xls files. I tried, it works. So I indicated > > to use those programs for opening attached .doc and .xls files, the programs > > open all right, but then it says that the file cannot be read because it is > > either open already or damaged. By the way, I have the same problem with the > > ..wps extension, a textdocument created by Works. > > When I open the attachments on my PC, where I do have Office, all works fine > > so the files are not damaged. What is happening? > > > > "Ramesh, MS-MVP" wrote: > > > > > Hi bitla50, > > > > > > Which version of Office do you use? Meanwhile, try this: > > > > > > 1. Download FileExtInfo.zip from here: > > > http://windowsxp.mvps.org/fileextinfo.htm > > > > > > 2. Unzip the utility and extract the files to Desktop. > > > 3. Double-click "FileExtInfo.exe" to run it. > > > 4. Select ".DOC" from the list box > > > 5. Click "View file association report" > > > 6. Copy the contents of the report and include it in your reply. > > > > > > -- > > > Regards, > > > > > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > > > Windows® Troubleshooting http://www.winhelponline.com > > > > > > > > > "bitla50" <bitla50@discussions.microsoft.com> wrote in message news:FCF2E08F-7331-4573-B2B9-BC1624E76DCE@microsoft.com... > > > When I try to open a .doc or a .wps file attached to an email, I get an error > > > info. When I save the file and try to open it, all is fine. The same used to > > > be the case with pdf, but that has miraculously repaired itself after an > > > Adobe-update. I have Vista Home Premium and the email program I use is a > > > webmail thing. With XP it worked fine and also with another PC I have with > > > Ultimate and another protetion program. So why not here?Grateful for any > > > useful tips. > > > > > |
| My System Specs |
|
06-15-2007
| #8 (permalink) |
| | Re: why can´t I open .doc and .wps files attached to email? Ah! .DOC somehow got associated with Notepad. Try applying the REG fix here: http://www.winhelponline.com/fixes/doc_fix.reg -- Regards, Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] Windows® Troubleshooting http://www.winhelponline.com "bitla50" <bitla50@discussions.microsoft.com> wrote in message news:47B42483-3AE3-4E71-955F-AAA31850E4F9@microsoft.com... Ramesh, you are most helpful. Thank you very much I did as you told me and this is the report: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ File association information for [.DOC] file type Generated by FileExtInfo v2.0 on 14.06.2007 23:22:52 FileExtInfo © 2005-2007 Ramesh Srinivasan. Homepage: http://www.winhelponline.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ [HKEY_CLASSES_ROOT\.DOC] @="doc_auto_file" "Content Type"="application/msword" [HKEY_CLASSES_ROOT\.DOC\OpenWithList] "wordview.exe"="" [HKEY_CLASSES_ROOT\.DOC\OpenWithList\wkswp.exe] [HKEY_CLASSES_ROOT\.DOC\OpenWithProgIDs] [HKEY_CLASSES_ROOT\.DOC\OpenWithProgIDs\MicrosoftWorks.WordProcessor] [HKEY_CLASSES_ROOT\.DOC\PersistentHandler] @="{98de59a0-d175-11cd-a7bd-00006b827d94}" [HKEY_CLASSES_ROOT\doc_auto_file] @="" [HKEY_CLASSES_ROOT\doc_auto_file\shell] [HKEY_CLASSES_ROOT\doc_auto_file\shell\edit] [HKEY_CLASSES_ROOT\doc_auto_file\shell\edit\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,4e,00,4f,00,\ 54,00,45,00,50,00,41,00,44,00,2e,00,45,00,58,00,45,00,20,00,25,00,31,00,00,\ 00 [HKEY_CLASSES_ROOT\doc_auto_file\shell\open] [HKEY_CLASSES_ROOT\doc_auto_file\shell\open\command] @=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\ 00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,4e,00,4f,00,\ 54,00,45,00,50,00,41,00,44,00,2e,00,45,00,58,00,45,00,20,00,25,00,31,00,00,\ 00 [HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC] "ExtendedTileInfo"="prop:System.ItemType;System.Size;System.DateModified;System.Author;System.OfflineAvailability" "FullDetails"="prop:System.PropGroup.Description;System.Title;System.Subject;System.Keywords;System.Category;System.Comment;System.PropGroup.Origin;System.Author;System.Document.LastAuthor;System.Document.RevisionNumber;System.Document.Version;System.ApplicationName;System.Company;System.Document.Manager;System.Document.DateCreated;System.Document.DateSaved;System.Document.DatePrinted;System.Document.TotalEditingTime;System.PropGroup.Content;System.ContentStatus;System.ContentType;System.Document.PageCount;System.Document.WordCount;System.Document.CharacterCount;System.Document.LineCount;System.Document.ParagraphCount;System.Document.Template;System.Document.Scale;System.Document.LinksDirty;System.Language;System.PropGroup.FileSystem;System.ItemNameDisplay;System.ItemType;System.ItemFolderPathDisplay;System.DateCreated;System.DateModified;System.Size;System.FileAttributes;System.OfflineAvailability;System.OfflineStatus;System.SharedWith;System.FileOwner;System.ComputerName" "InfoTip"="prop:System.ItemType;System.Size;System.DateModified;System.Document.PageCount" "PerceivedType"="document" "PreviewDetails"="prop:*System.DateModified;System.Author;System.Keywords;*System.Size;System.Title;System.Comment;System.Category;*System.Document.PageCount;System.ContentStatus;System.ContentType;*System.OfflineAvailability;*System.OfflineStatus;System.Subject;*System.DateCreated;*System..SharedWith" "ThumbnailCutoff"=dword:00000000 [HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC\shellex] [HKEY_CLASSES_ROOT\SystemFileAssociations\.DOC\shellex\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}] @="{9DBD2C50-62AD-11d0-B806-00C04FD706EC}" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC] [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\OpenWithList] "a"="ieuser.exe" "MRUList"="ecdba" "b"="NOTEPAD.EXE" "c"="wkswp.exe" "d"="MSWorks.exe" "e"="WORDVIEW.EXE" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\OpenWithProgids] "doc_auto_file"=hex(0): [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.DOC\UserChoice] "Progid"="Applications\\wordview.exe" "Ramesh, MS-MVP" wrote: > >> but I do not understand why it does not work > > It's a file associations problem. Windows Mail specifically looks for "shell\open" verb in the registry for the file type, and returns an error if the file class is missing the "open" verb. > > -- > Regards, > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > Windows® Troubleshooting http://www.winhelponline.com > > > "bitla50" <bitla50@discussions.microsoft.com> wrote in message news 144C04D-5497-4211-ACC2-E8013F9418DE@microsoft.com...> Thank you. I solved it more or less by downloading the viewers for word end > excel, but I do not understand why it does not work. I do not have Office on > my laptop with preinstalled Works. Works uses different extensions, but is > able to open and save .doc and .xls files. I tried, it works. So I indicated > to use those programs for opening attached .doc and .xls files, the programs > open all right, but then it says that the file cannot be read because it is > either open already or damaged. By the way, I have the same problem with the > ..wps extension, a textdocument created by Works. > When I open the attachments on my PC, where I do have Office, all works fine > so the files are not damaged. What is happening? > > "Ramesh, MS-MVP" wrote: > > > Hi bitla50, > > > > Which version of Office do you use? Meanwhile, try this: > > > > 1. Download FileExtInfo.zip from here: > > http://windowsxp.mvps.org/fileextinfo.htm > > > > 2. Unzip the utility and extract the files to Desktop. > > 3. Double-click "FileExtInfo.exe" to run it. > > 4. Select ".DOC" from the list box > > 5. Click "View file association report" > > 6. Copy the contents of the report and include it in your reply. > > > > -- > > Regards, > > > > Ramesh Srinivasan, Microsoft MVP [Windows Shell/User] > > Windows® Troubleshooting http://www.winhelponline.com > > > > > > "bitla50" <bitla50@discussions.microsoft.com> wrote in message news:FCF2E08F-7331-4573-B2B9-BC1624E76DCE@microsoft.com... > > When I try to open a .doc or a .wps file attached to an email, I get an error > > info. When I save the file and try to open it, all is fine. The same used to > > be the case with pdf, but that has miraculously repaired itself after an > > Adobe-update. I have Vista Home Premium and the email program I use is a > > webmail thing. With XP it worked fine and also with another PC I have with > > Ultimate and another protetion program. So why not here?Grateful for any > > useful tips. > > > |
| My System Specs |
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