Adobe PDF thumbnails show as icons

I have a new laptop with Vista Home Premium. When I transferred files from
my old XP SP2 laptop, initially the PDF's showed as a thumbnail of the file,
not as an Adobe icon. Now, all of them show the Adobe icon and not the
thumbanil.

How do I fix this? I've spent hours looking for and trying different
suggestions. I do have the "show icon, never thumbnail" option UNCHECKED;
I'm letting Vista choose the best settings for the system; I've downloaded
Reader 8; I've downloaded Reader 8.1, which was supposed to have a PDF
previewer, etc., etc.

If I've missed anything obvious, please let me know! All I want is to be
able to see the thumbnail of the PDF file, like I did in XP SP2. I can't use
Acrobat 6.0 anymore with Vista, even in XP SP2 compatibility mode; tried a
trial of Acrobat 8 and that didn't fix the "problem."

If there's a registry hack to fix this, please send it to me -- I'm not
squeamish about making changes in the registry.

Thanks for any help anyone can send my way!

Susan

On my system I can see the thumbnail of the file. Here is how I have it set
up. Acrobat Reader 8.1 installed.

In Organize/Folder and Search Options/General Tab. I have the "Show preview
and filters" selected.

On the Command Bar/Views I have Medium Icons selected. (Small Icons,
Details, or List do not show the thumbnail on PDF files).

In Organize/Layout, I have the Preview Pane selected. This is a nice effect
since it shows a thumbnail of each page in the PDF file, in the preview
pane.

Hope this helps.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"SusanT" <SusanT@discussions.microsoft.com> wrote in message
news:C42C61A8-8637-4774-8AC7-01F758CD75DB@microsoft.com...
>I have a new laptop with Vista Home Premium. When I transferred files from
> my old XP SP2 laptop, initially the PDF's showed as a thumbnail of the
> file,
> not as an Adobe icon. Now, all of them show the Adobe icon and not the
> thumbanil.
>
> How do I fix this? I've spent hours looking for and trying different
> suggestions. I do have the "show icon, never thumbnail" option UNCHECKED;
> I'm letting Vista choose the best settings for the system; I've downloaded
> Reader 8; I've downloaded Reader 8.1, which was supposed to have a PDF
> previewer, etc., etc.
>
> If I've missed anything obvious, please let me know! All I want is to be
> able to see the thumbnail of the PDF file, like I did in XP SP2. I can't
> use
> Acrobat 6.0 anymore with Vista, even in XP SP2 compatibility mode; tried a
> trial of Acrobat 8 and that didn't fix the "problem."
>
> If there's a registry hack to fix this, please send it to me -- I'm not
> squeamish about making changes in the registry.
>
> Thanks for any help anyone can send my way!

Ronnie:

I set everything up like you have and it says no preview is available.

"Ronnie Vernon MVP" wrote:

> Susan
>
> On my system I can see the thumbnail of the file. Here is how I have it set
> up. Acrobat Reader 8.1 installed.
>
> In Organize/Folder and Search Options/General Tab. I have the "Show preview
> and filters" selected.
>
> On the Command Bar/Views I have Medium Icons selected. (Small Icons,
> Details, or List do not show the thumbnail on PDF files).
>
> In Organize/Layout, I have the Preview Pane selected. This is a nice effect
> since it shows a thumbnail of each page in the PDF file, in the preview
> pane.
>
> Hope this helps.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "SusanT" <SusanT@discussions.microsoft.com> wrote in message
> news:C42C61A8-8637-4774-8AC7-01F758CD75DB@microsoft.com...
> >I have a new laptop with Vista Home Premium. When I transferred files from
> > my old XP SP2 laptop, initially the PDF's showed as a thumbnail of the
> > file,
> > not as an Adobe icon. Now, all of them show the Adobe icon and not the
> > thumbanil.
> >
> > How do I fix this? I've spent hours looking for and trying different
> > suggestions. I do have the "show icon, never thumbnail" option UNCHECKED;
> > I'm letting Vista choose the best settings for the system; I've downloaded
> > Reader 8; I've downloaded Reader 8.1, which was supposed to have a PDF
> > previewer, etc., etc.
> >
> > If I've missed anything obvious, please let me know! All I want is to be
> > able to see the thumbnail of the PDF file, like I did in XP SP2. I can't
> > use
> > Acrobat 6.0 anymore with Vista, even in XP SP2 compatibility mode; tried a
> > trial of Acrobat 8 and that didn't fix the "problem."
> >
> > If there's a registry hack to fix this, please send it to me -- I'm not
> > squeamish about making changes in the registry.
> >
> > Thanks for any help anyone can send my way!
>

Susan

I did a bit of research on this issue and did not find anything relevent,
except for the following.

Several people have reported that they were having this problem in Vista
with the adobe reader 8.0 installed and upgrading to AR 8.1 did not help.
After trying many things, they finally found that if they completely
uninstalled AR 8.0 before installing AR 8.1 that this fixed the problem.
They reported that the issue was the IFilter component in AR 8.0.

You might also want to take a look at this document.

New features and issues addressed in the Acrobat 8.1 Update:
http://kb.adobe.com/selfservice/view...1730&sliceId=1


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"SusanT" <SusanT@discussions.microsoft.com> wrote in message
news:2C18E740-2C4E-4BA3-80E4-59B249D9A9C4@microsoft.com...
> Ronnie:
>
> I set everything up like you have and it says no preview is available.
>
> "Ronnie Vernon MVP" wrote:
>
>> Susan
>>
>> On my system I can see the thumbnail of the file. Here is how I have it
>> set
>> up. Acrobat Reader 8.1 installed.
>>
>> In Organize/Folder and Search Options/General Tab. I have the "Show
>> preview
>> and filters" selected.
>>
>> On the Command Bar/Views I have Medium Icons selected. (Small Icons,
>> Details, or List do not show the thumbnail on PDF files).
>>
>> In Organize/Layout, I have the Preview Pane selected. This is a nice
>> effect
>> since it shows a thumbnail of each page in the PDF file, in the preview
>> pane.
>>
>> Hope this helps.
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Shell/User
>>
>>
>> "SusanT" <SusanT@discussions.microsoft.com> wrote in message
>> news:C42C61A8-8637-4774-8AC7-01F758CD75DB@microsoft.com...
>> >I have a new laptop with Vista Home Premium. When I transferred files
>> >from
>> > my old XP SP2 laptop, initially the PDF's showed as a thumbnail of the
>> > file,
>> > not as an Adobe icon. Now, all of them show the Adobe icon and not the
>> > thumbanil.
>> >
>> > How do I fix this? I've spent hours looking for and trying different
>> > suggestions. I do have the "show icon, never thumbnail" option
>> > UNCHECKED;
>> > I'm letting Vista choose the best settings for the system; I've
>> > downloaded
>> > Reader 8; I've downloaded Reader 8.1, which was supposed to have a PDF
>> > previewer, etc., etc.
>> >
>> > If I've missed anything obvious, please let me know! All I want is to
>> > be
>> > able to see the thumbnail of the PDF file, like I did in XP SP2. I
>> > can't
>> > use
>> > Acrobat 6.0 anymore with Vista, even in XP SP2 compatibility mode;
>> > tried a
>> > trial of Acrobat 8 and that didn't fix the "problem."
>> >
>> > If there's a registry hack to fix this, please send it to me -- I'm not
>> > squeamish about making changes in the registry.
>> >
>> > Thanks for any help anyone can send my way!
>>

Ronnie:

Still no luck. I uninstalled Reader 8.1, rebooted, reinstalled it, rebooted
and still get the Reader icon instead of a preview of the file. I do have an
old(er) version of PhotoShop installed; perhaps uninstalling that would make
a difference?

Also, is there a way to attach a jpg of what I'm seeing to be sure we're
thinking the same thing?

Thanks!

"Ronnie Vernon MVP" wrote:

> Susan
>
> I did a bit of research on this issue and did not find anything relevent,
> except for the following.
>
> Several people have reported that they were having this problem in Vista
> with the adobe reader 8.0 installed and upgrading to AR 8.1 did not help.
> After trying many things, they finally found that if they completely
> uninstalled AR 8.0 before installing AR 8.1 that this fixed the problem.
> They reported that the issue was the IFilter component in AR 8.0.
>
> You might also want to take a look at this document.
>
> New features and issues addressed in the Acrobat 8.1 Update:
> http://kb.adobe.com/selfservice/view...1730&sliceId=1
>
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "SusanT" <SusanT@discussions.microsoft.com> wrote in message
> news:2C18E740-2C4E-4BA3-80E4-59B249D9A9C4@microsoft.com...
> > Ronnie:
> >
> > I set everything up like you have and it says no preview is available.
> >
> > "Ronnie Vernon MVP" wrote:
> >
> >> Susan
> >>
> >> On my system I can see the thumbnail of the file. Here is how I have it
> >> set
> >> up. Acrobat Reader 8.1 installed.
> >>
> >> In Organize/Folder and Search Options/General Tab. I have the "Show
> >> preview
> >> and filters" selected.
> >>
> >> On the Command Bar/Views I have Medium Icons selected. (Small Icons,
> >> Details, or List do not show the thumbnail on PDF files).
> >>
> >> In Organize/Layout, I have the Preview Pane selected. This is a nice
> >> effect
> >> since it shows a thumbnail of each page in the PDF file, in the preview
> >> pane.
> >>
> >> Hope this helps.
> >>
> >> --
> >>
> >> Ronnie Vernon
> >> Microsoft MVP
> >> Windows Shell/User
> >>
> >>
> >> "SusanT" <SusanT@discussions.microsoft.com> wrote in message
> >> news:C42C61A8-8637-4774-8AC7-01F758CD75DB@microsoft.com...
> >> >I have a new laptop with Vista Home Premium. When I transferred files
> >> >from
> >> > my old XP SP2 laptop, initially the PDF's showed as a thumbnail of the
> >> > file,
> >> > not as an Adobe icon. Now, all of them show the Adobe icon and not the
> >> > thumbanil.
> >> >
> >> > How do I fix this? I've spent hours looking for and trying different
> >> > suggestions. I do have the "show icon, never thumbnail" option
> >> > UNCHECKED;
> >> > I'm letting Vista choose the best settings for the system; I've
> >> > downloaded
> >> > Reader 8; I've downloaded Reader 8.1, which was supposed to have a PDF
> >> > previewer, etc., etc.
> >> >
> >> > If I've missed anything obvious, please let me know! All I want is to
> >> > be
> >> > able to see the thumbnail of the PDF file, like I did in XP SP2. I
> >> > can't
> >> > use
> >> > Acrobat 6.0 anymore with Vista, even in XP SP2 compatibility mode;
> >> > tried a
> >> > trial of Acrobat 8 and that didn't fix the "problem."
> >> >
> >> > If there's a registry hack to fix this, please send it to me -- I'm not
> >> > squeamish about making changes in the registry.
> >> >
> >> > Thanks for any help anyone can send my way!
> >>
>

Susan

I'm fairly sure we're understanding each other.

If you want to post images, it's best to use one of the free web services
like Photobucket. You can set up a free account and upload images to your
account. Each image is given it's own web address. You simply post the URL
for the image and anyone can go there to view it.

Register for free at Photobucket.com:
http://photobucket.com/register.php?link=topmenu


--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"SusanT" <SusanT@discussions.microsoft.com> wrote in message
news:49F074E3-1B5A-491D-8461-076D2FA9AFB0@microsoft.com...
> Ronnie:
>
> Still no luck. I uninstalled Reader 8.1, rebooted, reinstalled it,
> rebooted
> and still get the Reader icon instead of a preview of the file. I do have
> an
> old(er) version of PhotoShop installed; perhaps uninstalling that would
> make
> a difference?
>
> Also, is there a way to attach a jpg of what I'm seeing to be sure we're
> thinking the same thing?
>
> Thanks!
>
> "Ronnie Vernon MVP" wrote:
>
>> Susan
>>
>> I did a bit of research on this issue and did not find anything relevent,
>> except for the following.
>>
>> Several people have reported that they were having this problem in Vista
>> with the adobe reader 8.0 installed and upgrading to AR 8.1 did not help.
>> After trying many things, they finally found that if they completely
>> uninstalled AR 8.0 before installing AR 8.1 that this fixed the problem.
>> They reported that the issue was the IFilter component in AR 8.0.
>>
>> You might also want to take a look at this document.
>>
>> New features and issues addressed in the Acrobat 8.1 Update:
>> http://kb.adobe.com/selfservice/view...1730&sliceId=1
>>
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Shell/User
>>
>>
>> "SusanT" <SusanT@discussions.microsoft.com> wrote in message
>> news:2C18E740-2C4E-4BA3-80E4-59B249D9A9C4@microsoft.com...
>> > Ronnie:
>> >
>> > I set everything up like you have and it says no preview is available.
>> >
>> > "Ronnie Vernon MVP" wrote:
>> >
>> >> Susan
>> >>
>> >> On my system I can see the thumbnail of the file. Here is how I have
>> >> it
>> >> set
>> >> up. Acrobat Reader 8.1 installed.
>> >>
>> >> In Organize/Folder and Search Options/General Tab. I have the "Show
>> >> preview
>> >> and filters" selected.
>> >>
>> >> On the Command Bar/Views I have Medium Icons selected. (Small Icons,
>> >> Details, or List do not show the thumbnail on PDF files).
>> >>
>> >> In Organize/Layout, I have the Preview Pane selected. This is a nice
>> >> effect
>> >> since it shows a thumbnail of each page in the PDF file, in the
>> >> preview
>> >> pane.
>> >>
>> >> Hope this helps.
>> >>
>> >> --
>> >>
>> >> Ronnie Vernon
>> >> Microsoft MVP
>> >> Windows Shell/User
>> >>
>> >>
>> >> "SusanT" <SusanT@discussions.microsoft.com> wrote in message
>> >> news:C42C61A8-8637-4774-8AC7-01F758CD75DB@microsoft.com...
>> >> >I have a new laptop with Vista Home Premium. When I transferred
>> >> >files
>> >> >from
>> >> > my old XP SP2 laptop, initially the PDF's showed as a thumbnail of
>> >> > the
>> >> > file,
>> >> > not as an Adobe icon. Now, all of them show the Adobe icon and not
>> >> > the
>> >> > thumbanil.
>> >> >
>> >> > How do I fix this? I've spent hours looking for and trying
>> >> > different
>> >> > suggestions. I do have the "show icon, never thumbnail" option
>> >> > UNCHECKED;
>> >> > I'm letting Vista choose the best settings for the system; I've
>> >> > downloaded
>> >> > Reader 8; I've downloaded Reader 8.1, which was supposed to have a
>> >> > PDF
>> >> > previewer, etc., etc.
>> >> >
>> >> > If I've missed anything obvious, please let me know! All I want is
>> >> > to
>> >> > be
>> >> > able to see the thumbnail of the PDF file, like I did in XP SP2. I
>> >> > can't
>> >> > use
>> >> > Acrobat 6.0 anymore with Vista, even in XP SP2 compatibility mode;
>> >> > tried a
>> >> > trial of Acrobat 8 and that didn't fix the "problem."
>> >> >
>> >> > If there's a registry hack to fix this, please send it to me -- I'm
>> >> > not
>> >> > squeamish about making changes in the registry.
>> >> >
>> >> > Thanks for any help anyone can send my way!
>> >>
>>