Originally Posted by doug

I have been trying to help my 80 y/o mother to see pictures that I sent her
on a CD. I asked her to create a desktop folder, and to copy/paste the pics
there. She accidentally pasted them to the desktop. Three times she has
deleted the pics from the desktop, but each time she restarts her computer,
there they are. What's happening, and how can she get rid of the pics on the
desktop?

Hi Doug,

Give this a try:
1. Open Folder Options

Folder Options

2. Check (dot) "Show hidden files and folders".
3. Uncheck "Hide protected operating system files..."
A) Click Yes to "Are you sure".
4. Click Apply.
5. Delete the pics from the desktop again.
6. Delete all "desktop.ini" files on the desktop.
7. Empty the Recycle Bin.
8. Reverse the Folder Option settings you just changed and click Ok.
9. Restart the computer to see if they are gone now.

Hope this helps you,
Shawn