Windows Vista Forums

Windows Search service won't start

  1. #11


    Kenny Guest

    Re: Windows Search service won't start

    Has anyone found a solution to this problem I can't get it working tried
    everything and nothing can't seem to get this activated again.

    "Brad" wrote:

    > Hi Dave, good idea on checking the logs and rights, here's what I found.
    >
    > Events (logged in this order)
    >
    > Application log:
    > EventID 1008 The Windows Search Service is attempting to remove the old
    > catalog.
    > EventID 1010 The Windows Search Service has successfully removed the old
    > catalog.
    > EventID 1004 The Windows Search service is creating the SystemIndex
    > search index.
    > EventID 1006 The Windows Search Service has failed to created the new
    > system catalog. Internal error <1,0x800700b7>.
    > EventID 1013 Windows Search Service stopped normally.
    >
    > System log:
    > EventID 7036 The Windows Search service entered the stopped state.
    > EventID 7024 The Windows Search service terminated with service-specific
    > error 2147749155 (0x80040D23).
    > EventID 7034 The Windows Search service terminated unexpectedly. It has
    > done this 13 time(s).
    >
    > This pattern of errors constantly repeats.
    >
    > The "System" account has "full control" rights on the
    > C:\ProgramData\Microsoft\Search folder, as well as all the folder/files
    > downstream from there.
    >
    > Brad
    >
    > =======================
    >
    > "Dave Wood [MS]" wrote:
    >

    > > Hi Brad,
    > >
    > > Sorry that Windows Search is not working for you. I have a couple of
    > > suggestions, although I'm not sure what the issue is:
    > >
    > > - What does the event viewer say? {Event Viewer -> Windows Logs ->
    > > Application is where most search-related events are shown}
    > >
    > > - Some people have reported that modifying the security permissions on the
    > > whole of their drive can cause Search not to work. For example you might
    > > 'take ownership' of of random folders to avoid unneeded prompts and
    > > access-denied messages. But if you end up changing the permissions on
    > > C:\programdata\microsoft\search so SYSTEM no longer has full access to this
    > > folder than this may prevent search from working. I haven't verified this
    > > but it may be worth checking.
    > >
    > > Dave
    > >
    > >
    > > "Brad" <Brad@xxxxxx> wrote in message
    > > news690854B-5C31-4D80-8FA3-D7862498CEA2@xxxxxx

    > > > Brink, thanks so much for the link. It was written in a way that was easy
    > > > to
    > > > read and follow - very concise. Excellent "how-to"! However, after
    > > > following each and every step, then rebooting, my Windows Search service
    > > > still will not start (automatically or manually).
    > > >
    > > > note: In the "how to", it suggested that the folder
    > > > "C:\ProgramData\Microsoft\Search\Data\Config" folder would be missing.
    > > > Mine
    > > > was present and contained the two files: gathrprm.txt and schema.txt.
    > > > Just
    > > > as a precaution, I went ahead and deleted my existing Config folder,
    > > > re-created it and replaced the two .txt files.
    > > >
    > > > Have any other suggestions in your Great Bag'O-Tricks?
    > > >
    > > > Thanks,
    > > > BT
    > > >
    > > >
    > > > "brink" wrote:
    > > >
    > > >>
    > > >> Brad;430130 Wrote:
    > > >> > I am having a terrible experience with getting the "Windows Search"
    > > >> > service
    > > >> > to start/run. I would greatly appreciate advice/suggestions for finding
    > > >> > a
    > > >> > "fix" for it.
    > > >> >
    > > >> > Here are the details so far.
    > > >> >
    > > >> > Similarities to previously mentioned "Windows Search" service problems:
    > > >> >
    > > >> > When I attempt to start the "Windows Search" service manually, I get an
    > > >> > error message box which says: "Windows could not start the Windows
    > > >> > Search on
    > > >> > Local Computer. For more information, review the System Event Log. If
    > > >> > this
    > > >> > is a non-Microsoft service, contact the service vendor, and refer to
    > > >> > service-specific error code - 2147218141)"
    > > >> >
    > > >> > Related services (RPC and DCOM S.P.L.) running, no problems (that I can
    > > >> > tell).
    > > >> >
    > > >> > In the Control Panel, in the Indexing Options dialog box, the window
    > > >> > displayes "Indexing not running". Both the "Modify" and "Advanced"
    > > >> > buttons
    > > >> > are grayed out (I can not make any changes).
    > > >> >
    > > >> > running SFC /scannow had no effect
    > > >> >
    > > >> > The folder: "C:\ProgramData\Microsoft\Search\Data " is present and has
    > > >> > 3
    > > >> > folders in it. They are: "Applications", "Config", and "Temp".
    > > >> >
    > > >> > The folder: "C:\ProgramData\Microsoft\Search\Data\Config" is present
    > > >> > and
    > > >> > contains two files: gathrprm.txt and schema.txt.
    > > >> >
    > > >> > Here is something that I thought seemed peculiar. In the registry at:
    > > >> > "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    > > >> > Search\Gather\Windows\SystemIndex\Sites\{s-1-5-21-2809944867-2680333499-3313531811-1107}\Paths\15"
    > > >> > when I click on the "15", I get an error message saying, "15 cannot be
    > > >> > opened. An error is preventing this key from being opened. Details: The
    > > >> > system cannot find the file specified." Along that same registry path,
    > > >> > under
    > > >> > the "Sites" key, there are four peer keys; the one I mentioned and
    > > >> > three more
    > > >> > with similar names.
    > > >> >
    > > >> > Does the latter info shed any light as to what's going on with my PC? I
    > > >> > am
    > > >> > open to and would greatly appreciate any suggestions (short of totally
    > > >> > reinstalling) anyone may have.
    > > >> >
    > > >> > Thanks in advance for any ideas/suggestions on helping me get this
    > > >> > resolved,
    > > >> > Brad
    > > >> >
    > > >> > ps: I have read Nevet's similar post on 7/31/2007
    > > >>
    > > >> Hi Brad,
    > > >>
    > > >> This will show you how to get it started and fixed for you.
    > > >>
    > > >> Index - Windows Search Service
    > > >>
    > > >> Shawn
    > > >>
    > > >>
    > > >> --
    > > >> brink
    > > >>
    > > >> *There are no dumb questions, just the people that do not ask them.*
    > > >> _http://www.Vistax64.com (\"http://www.Vistax64.com\")_
    > > >> *Please post feedback to help others.*
    > > >>
    > >
    > >

      My System SpecsSystem Spec

  2.   


  3. #12


    Kenny Guest

    Re: Windows Search service won't start

    Has anyone found a solution to this problem I can't get it working tried
    everything and nothing can't seem to get this activated again.

    "Brad" wrote:

    > Hi Dave, good idea on checking the logs and rights, here's what I found.
    >
    > Events (logged in this order)
    >
    > Application log:
    > EventID 1008 The Windows Search Service is attempting to remove the old
    > catalog.
    > EventID 1010 The Windows Search Service has successfully removed the old
    > catalog.
    > EventID 1004 The Windows Search service is creating the SystemIndex
    > search index.
    > EventID 1006 The Windows Search Service has failed to created the new
    > system catalog. Internal error <1,0x800700b7>.
    > EventID 1013 Windows Search Service stopped normally.
    >
    > System log:
    > EventID 7036 The Windows Search service entered the stopped state.
    > EventID 7024 The Windows Search service terminated with service-specific
    > error 2147749155 (0x80040D23).
    > EventID 7034 The Windows Search service terminated unexpectedly. It has
    > done this 13 time(s).
    >
    > This pattern of errors constantly repeats.
    >
    > The "System" account has "full control" rights on the
    > C:\ProgramData\Microsoft\Search folder, as well as all the folder/files
    > downstream from there.
    >
    > Brad
    >
    > =======================
    >
    > "Dave Wood [MS]" wrote:
    >

    > > Hi Brad,
    > >
    > > Sorry that Windows Search is not working for you. I have a couple of
    > > suggestions, although I'm not sure what the issue is:
    > >
    > > - What does the event viewer say? {Event Viewer -> Windows Logs ->
    > > Application is where most search-related events are shown}
    > >
    > > - Some people have reported that modifying the security permissions on the
    > > whole of their drive can cause Search not to work. For example you might
    > > 'take ownership' of of random folders to avoid unneeded prompts and
    > > access-denied messages. But if you end up changing the permissions on
    > > C:\programdata\microsoft\search so SYSTEM no longer has full access to this
    > > folder than this may prevent search from working. I haven't verified this
    > > but it may be worth checking.
    > >
    > > Dave
    > >
    > >
    > > "Brad" <Brad@xxxxxx> wrote in message
    > > news690854B-5C31-4D80-8FA3-D7862498CEA2@xxxxxx

    > > > Brink, thanks so much for the link. It was written in a way that was easy
    > > > to
    > > > read and follow - very concise. Excellent "how-to"! However, after
    > > > following each and every step, then rebooting, my Windows Search service
    > > > still will not start (automatically or manually).
    > > >
    > > > note: In the "how to", it suggested that the folder
    > > > "C:\ProgramData\Microsoft\Search\Data\Config" folder would be missing.
    > > > Mine
    > > > was present and contained the two files: gathrprm.txt and schema.txt.
    > > > Just
    > > > as a precaution, I went ahead and deleted my existing Config folder,
    > > > re-created it and replaced the two .txt files.
    > > >
    > > > Have any other suggestions in your Great Bag'O-Tricks?
    > > >
    > > > Thanks,
    > > > BT
    > > >
    > > >
    > > > "brink" wrote:
    > > >
    > > >>
    > > >> Brad;430130 Wrote:
    > > >> > I am having a terrible experience with getting the "Windows Search"
    > > >> > service
    > > >> > to start/run. I would greatly appreciate advice/suggestions for finding
    > > >> > a
    > > >> > "fix" for it.
    > > >> >
    > > >> > Here are the details so far.
    > > >> >
    > > >> > Similarities to previously mentioned "Windows Search" service problems:
    > > >> >
    > > >> > When I attempt to start the "Windows Search" service manually, I get an
    > > >> > error message box which says: "Windows could not start the Windows
    > > >> > Search on
    > > >> > Local Computer. For more information, review the System Event Log. If
    > > >> > this
    > > >> > is a non-Microsoft service, contact the service vendor, and refer to
    > > >> > service-specific error code - 2147218141)"
    > > >> >
    > > >> > Related services (RPC and DCOM S.P.L.) running, no problems (that I can
    > > >> > tell).
    > > >> >
    > > >> > In the Control Panel, in the Indexing Options dialog box, the window
    > > >> > displayes "Indexing not running". Both the "Modify" and "Advanced"
    > > >> > buttons
    > > >> > are grayed out (I can not make any changes).
    > > >> >
    > > >> > running SFC /scannow had no effect
    > > >> >
    > > >> > The folder: "C:\ProgramData\Microsoft\Search\Data " is present and has
    > > >> > 3
    > > >> > folders in it. They are: "Applications", "Config", and "Temp".
    > > >> >
    > > >> > The folder: "C:\ProgramData\Microsoft\Search\Data\Config" is present
    > > >> > and
    > > >> > contains two files: gathrprm.txt and schema.txt.
    > > >> >
    > > >> > Here is something that I thought seemed peculiar. In the registry at:
    > > >> > "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    > > >> > Search\Gather\Windows\SystemIndex\Sites\{s-1-5-21-2809944867-2680333499-3313531811-1107}\Paths\15"
    > > >> > when I click on the "15", I get an error message saying, "15 cannot be
    > > >> > opened. An error is preventing this key from being opened. Details: The
    > > >> > system cannot find the file specified." Along that same registry path,
    > > >> > under
    > > >> > the "Sites" key, there are four peer keys; the one I mentioned and
    > > >> > three more
    > > >> > with similar names.
    > > >> >
    > > >> > Does the latter info shed any light as to what's going on with my PC? I
    > > >> > am
    > > >> > open to and would greatly appreciate any suggestions (short of totally
    > > >> > reinstalling) anyone may have.
    > > >> >
    > > >> > Thanks in advance for any ideas/suggestions on helping me get this
    > > >> > resolved,
    > > >> > Brad
    > > >> >
    > > >> > ps: I have read Nevet's similar post on 7/31/2007
    > > >>
    > > >> Hi Brad,
    > > >>
    > > >> This will show you how to get it started and fixed for you.
    > > >>
    > > >> Index - Windows Search Service
    > > >>
    > > >> Shawn
    > > >>
    > > >>
    > > >> --
    > > >> brink
    > > >>
    > > >> *There are no dumb questions, just the people that do not ask them.*
    > > >> _http://www.Vistax64.com (\"http://www.Vistax64.com\")_
    > > >> *Please post feedback to help others.*
    > > >>
    > >
    > >

      My System SpecsSystem Spec

  4. #13


    Dave Wood [MS] Guest

    Re: Windows Search service won't start

    Did you try setting HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    Search\SetupCompletedSuccessfully to 0 in the registry and then rebooting?

    "Kenny" <Kenny@xxxxxx> wrote in message
    news:2B973D81-F41E-4A4E-9BD4-222EDB6B608F@xxxxxx

    > Has anyone found a solution to this problem I can't get it working tried
    > everything and nothing can't seem to get this activated again.
    >
    > "Brad" wrote:
    >

    >> Hi Dave, good idea on checking the logs and rights, here's what I found.
    >>
    >> Events (logged in this order)
    >>
    >> Application log:
    >> EventID 1008 The Windows Search Service is attempting to remove the
    >> old
    >> catalog.
    >> EventID 1010 The Windows Search Service has successfully removed the
    >> old
    >> catalog.
    >> EventID 1004 The Windows Search service is creating the SystemIndex
    >> search index.
    >> EventID 1006 The Windows Search Service has failed to created the new
    >> system catalog. Internal error <1,0x800700b7>.
    >> EventID 1013 Windows Search Service stopped normally.
    >>
    >> System log:
    >> EventID 7036 The Windows Search service entered the stopped state.
    >> EventID 7024 The Windows Search service terminated with
    >> service-specific
    >> error 2147749155 (0x80040D23).
    >> EventID 7034 The Windows Search service terminated unexpectedly. It
    >> has
    >> done this 13 time(s).
    >>
    >> This pattern of errors constantly repeats.
    >>
    >> The "System" account has "full control" rights on the
    >> C:\ProgramData\Microsoft\Search folder, as well as all the folder/files
    >> downstream from there.
    >>
    >> Brad
    >>
    >> =======================
    >>
    >> "Dave Wood [MS]" wrote:
    >>

    >> > Hi Brad,
    >> >
    >> > Sorry that Windows Search is not working for you. I have a couple of
    >> > suggestions, although I'm not sure what the issue is:
    >> >
    >> > - What does the event viewer say? {Event Viewer -> Windows Logs ->
    >> > Application is where most search-related events are shown}
    >> >
    >> > - Some people have reported that modifying the security permissions on
    >> > the
    >> > whole of their drive can cause Search not to work. For example you
    >> > might
    >> > 'take ownership' of of random folders to avoid unneeded prompts and
    >> > access-denied messages. But if you end up changing the permissions on
    >> > C:\programdata\microsoft\search so SYSTEM no longer has full access to
    >> > this
    >> > folder than this may prevent search from working. I haven't verified
    >> > this
    >> > but it may be worth checking.
    >> >
    >> > Dave
    >> >
    >> >
    >> > "Brad" <Brad@xxxxxx> wrote in message
    >> > news690854B-5C31-4D80-8FA3-D7862498CEA2@xxxxxx
    >> > > Brink, thanks so much for the link. It was written in a way that was
    >> > > easy
    >> > > to
    >> > > read and follow - very concise. Excellent "how-to"! However, after
    >> > > following each and every step, then rebooting, my Windows Search
    >> > > service
    >> > > still will not start (automatically or manually).
    >> > >
    >> > > note: In the "how to", it suggested that the folder
    >> > > "C:\ProgramData\Microsoft\Search\Data\Config" folder would be
    >> > > missing.
    >> > > Mine
    >> > > was present and contained the two files: gathrprm.txt and schema.txt.
    >> > > Just
    >> > > as a precaution, I went ahead and deleted my existing Config folder,
    >> > > re-created it and replaced the two .txt files.
    >> > >
    >> > > Have any other suggestions in your Great Bag'O-Tricks?
    >> > >
    >> > > Thanks,
    >> > > BT
    >> > >
    >> > >
    >> > > "brink" wrote:
    >> > >
    >> > >>
    >> > >> Brad;430130 Wrote:
    >> > >> > I am having a terrible experience with getting the "Windows
    >> > >> > Search"
    >> > >> > service
    >> > >> > to start/run. I would greatly appreciate advice/suggestions for
    >> > >> > finding
    >> > >> > a
    >> > >> > "fix" for it.
    >> > >> >
    >> > >> > Here are the details so far.
    >> > >> >
    >> > >> > Similarities to previously mentioned "Windows Search" service
    >> > >> > problems:
    >> > >> >
    >> > >> > When I attempt to start the "Windows Search" service manually, I
    >> > >> > get an
    >> > >> > error message box which says: "Windows could not start the Windows
    >> > >> > Search on
    >> > >> > Local Computer. For more information, review the System Event Log.
    >> > >> > If
    >> > >> > this
    >> > >> > is a non-Microsoft service, contact the service vendor, and refer
    >> > >> > to
    >> > >> > service-specific error code - 2147218141)"
    >> > >> >
    >> > >> > Related services (RPC and DCOM S.P.L.) running, no problems (that
    >> > >> > I can
    >> > >> > tell).
    >> > >> >
    >> > >> > In the Control Panel, in the Indexing Options dialog box, the
    >> > >> > window
    >> > >> > displayes "Indexing not running". Both the "Modify" and "Advanced"
    >> > >> > buttons
    >> > >> > are grayed out (I can not make any changes).
    >> > >> >
    >> > >> > running SFC /scannow had no effect
    >> > >> >
    >> > >> > The folder: "C:\ProgramData\Microsoft\Search\Data " is present and
    >> > >> > has
    >> > >> > 3
    >> > >> > folders in it. They are: "Applications", "Config", and "Temp".
    >> > >> >
    >> > >> > The folder: "C:\ProgramData\Microsoft\Search\Data\Config" is
    >> > >> > present
    >> > >> > and
    >> > >> > contains two files: gathrprm.txt and schema.txt.
    >> > >> >
    >> > >> > Here is something that I thought seemed peculiar. In the registry
    >> > >> > at:
    >> > >> > "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
    >> > >> > Search\Gather\Windows\SystemIndex\Sites\{s-1-5-21-2809944867-2680333499-3313531811-1107}\Paths\15"
    >> > >> > when I click on the "15", I get an error message saying, "15
    >> > >> > cannot be
    >> > >> > opened. An error is preventing this key from being opened.
    >> > >> > Details: The
    >> > >> > system cannot find the file specified." Along that same registry
    >> > >> > path,
    >> > >> > under
    >> > >> > the "Sites" key, there are four peer keys; the one I mentioned and
    >> > >> > three more
    >> > >> > with similar names.
    >> > >> >
    >> > >> > Does the latter info shed any light as to what's going on with my
    >> > >> > PC? I
    >> > >> > am
    >> > >> > open to and would greatly appreciate any suggestions (short of
    >> > >> > totally
    >> > >> > reinstalling) anyone may have.
    >> > >> >
    >> > >> > Thanks in advance for any ideas/suggestions on helping me get this
    >> > >> > resolved,
    >> > >> > Brad
    >> > >> >
    >> > >> > ps: I have read Nevet's similar post on 7/31/2007
    >> > >>
    >> > >> Hi Brad,
    >> > >>
    >> > >> This will show you how to get it started and fixed for you.
    >> > >>
    >> > >> Index - Windows Search Service
    >> > >>
    >> > >> Shawn
    >> > >>
    >> > >>
    >> > >> --
    >> > >> brink
    >> > >>
    >> > >> *There are no dumb questions, just the people that do not ask them.*
    >> > >> _http://www.Vistax64.com (\"http://www.Vistax64.com\")_
    >> > >> *Please post feedback to help others.*
    >> > >>
    >> >
    >> >

      My System SpecsSystem Spec

  5. #14



    Newbie
    Join Date : Mar 2008
    Posts : 1
    Vista Enterprise 32bit
    Local Time: 06:37 PM


     

    Re: Windows Search service won't start

    Brad or Shawn,

    I am seeing the exact symptoms Brad had. Any suggestions?

    Brad - Did you try repairing Vista?

    Thanks,
    RJS

      My System SpecsSystem Spec

  6. #15


    claimjumper Guest

    Re: Windows Search service won't start

    take a look at the DataDirectory value in HKLM\software\microsoft\windows
    search. mine was pointing to something other than
    c:\programdata\microsoft\search\data so i changed it and now wsearch runs.

    if this works for you, go into Indexing Options->Advanced and change the
    "Index location->New location, after service is restarted" to the same path.

    YMMV. good luck

    "RJS75" wrote:

    >
    > Brad or Shawn,
    >
    > I am seeing the exact symptoms Brad had. Any suggestions?
    >
    > Brad - Did you try repairing Vista?
    >
    > Thanks,
    > RJS
    >
    >
    > --
    > RJS75
    >

      My System SpecsSystem Spec

  7. #16


    Rayond Guest

    Re: Windows Search service won't start

    Well I can;t believe it was this simple, all you have to do is in REGEDIT go
    to KLM\software\microsoft\windows search and change the Data directory, all I
    did was change it from %ProgramData%\Microsoft\Search\Data\ to
    %ProgramData%\Microsoft\Search\Data2\. And now my indexing has started, you
    might then be able to revert back to original directory, but don;t trouble
    yourself.



      My System SpecsSystem Spec

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