Windows Vista Forums

Easy Transfer & Outlook
  1. #1


    RJF Guest

    Easy Transfer & Outlook

    Tried using Easy Transfer to move my stuff from a laptop running XP Pro to a
    new Desktop running Vista Home Prem.



    After loading software and moving data to new system, when I start Outlook I
    see 2 Personal Folders - Both with the same sub folders and the same
    messages. As email comes in, I see the messages in both Personal Folders
    inbox.

    Outlook won't let me close either of the Personal Folders.

    Searched for *.pst files and found 1 Outlook.pst and 1 archive.pst file on
    the system.

    Any ideas where the 2nd personal folder is coming from (or more importantly
    how to remove it when Outlook starts)?

    Not sure if this is the right group - if not - some direction?

    TIA -
    RJF


      My System SpecsSystem Spec

  2. #2


    Ronnie Vernon MVP Guest

    Re: Easy Transfer & Outlook

    RJF

    You need to post this message in one of the Outlook groups. They will be
    aware of any problem using that software. Here are a couple of lnks.

    news://msnews.microsoft.com/microsoft.public.outlook

    news://msnews.microsoft.com/microsof...utlook.general

    --

    Ronnie Vernon
    Microsoft MVP
    Windows Shell/User


    "RJF" <rjf3123@xxxxxx> wrote in message
    news:B15A5C3A-E0D6-49E2-A446-3BDA78B579CA@xxxxxx

    > Tried using Easy Transfer to move my stuff from a laptop running XP Pro to
    > a new Desktop running Vista Home Prem.
    >
    > After loading software and moving data to new system, when I start Outlook
    > I see 2 Personal Folders - Both with the same sub folders and the same
    > messages. As email comes in, I see the messages in both Personal Folders
    > inbox.
    >
    > Outlook won't let me close either of the Personal Folders.
    >
    > Searched for *.pst files and found 1 Outlook.pst and 1 archive.pst file on
    > the system.
    >
    > Any ideas where the 2nd personal folder is coming from (or more
    > importantly how to remove it when Outlook starts)?
    >
    > Not sure if this is the right group - if not - some direction?
    >
    > TIA -
    > RJF

      My System SpecsSystem Spec

  3. #3


    Russ Valentine [MVP-Outlook] Guest

    Re: Easy Transfer & Outlook

    Never use WET for Outlook. It invariably corrupts the Outlook profile by
    creating a ghost PST file. It also disables the address book service.
    You must create a new Outlook profile from scratch and use a supported
    method for data transfer. Take a look at these pages for info on Outlook
    data backup or transfer:
    http://www.slipstick.com/config/backup.htm
    http://www.howto-outlook.com/Howto/backupandrestore.htm
    http://office.microsoft.com/en-us/as...771141033.aspx
    --
    Russ Valentine
    [MVP-Outlook]
    "RJF" <rjf3123@xxxxxx> wrote in message
    news:B15A5C3A-E0D6-49E2-A446-3BDA78B579CA@xxxxxx

    > Tried using Easy Transfer to move my stuff from a laptop running XP Pro to
    > a new Desktop running Vista Home Prem.
    >
    > After loading software and moving data to new system, when I start Outlook
    > I see 2 Personal Folders - Both with the same sub folders and the same
    > messages. As email comes in, I see the messages in both Personal Folders
    > inbox.
    >
    > Outlook won't let me close either of the Personal Folders.
    >
    > Searched for *.pst files and found 1 Outlook.pst and 1 archive.pst file on
    > the system.
    >
    > Any ideas where the 2nd personal folder is coming from (or more
    > importantly how to remove it when Outlook starts)?
    >
    > Not sure if this is the right group - if not - some direction?
    >
    > TIA -
    > RJF

      My System SpecsSystem Spec

  4. #4


    Ronnie Vernon MVP Guest

    Re: Easy Transfer & Outlook

    Russ

    Thanks for replying here. I hope I didn't run the OP off before he saw your
    message.

    --

    Ronnie Vernon
    Microsoft MVP
    Windows Shell/User


    "Russ Valentine [MVP-Outlook]" <russval@xxxxxx> wrote in message
    news:383B4390-7CFA-450B-836F-9C726606F625@xxxxxx

    > Never use WET for Outlook. It invariably corrupts the Outlook profile by
    > creating a ghost PST file. It also disables the address book service.
    > You must create a new Outlook profile from scratch and use a supported
    > method for data transfer. Take a look at these pages for info on Outlook
    > data backup or transfer:
    > http://www.slipstick.com/config/backup.htm
    > http://www.howto-outlook.com/Howto/backupandrestore.htm
    > http://office.microsoft.com/en-us/as...771141033.aspx
    > --
    > Russ Valentine
    > [MVP-Outlook]
    > "RJF" <rjf3123@xxxxxx> wrote in message
    > news:B15A5C3A-E0D6-49E2-A446-3BDA78B579CA@xxxxxx

    >> Tried using Easy Transfer to move my stuff from a laptop running XP Pro
    >> to a new Desktop running Vista Home Prem.
    >>
    >> After loading software and moving data to new system, when I start
    >> Outlook I see 2 Personal Folders - Both with the same sub folders and the
    >> same messages. As email comes in, I see the messages in both Personal
    >> Folders inbox.
    >>
    >> Outlook won't let me close either of the Personal Folders.
    >>
    >> Searched for *.pst files and found 1 Outlook.pst and 1 archive.pst file
    >> on the system.
    >>
    >> Any ideas where the 2nd personal folder is coming from (or more
    >> importantly how to remove it when Outlook starts)?
    >>
    >> Not sure if this is the right group - if not - some direction?
    >>
    >> TIA -
    >> RJF
    >

      My System SpecsSystem Spec

  5. #5


    Russ Valentine [MVP-Outlook] Guest

    Re: Easy Transfer & Outlook

    Not to worry. We'll catch it in the Outlook dudgeons if (s)he reposts there.
    It does seem a shame that the Outlook and Shell developers seem not to know
    or converse with one another. I suspect that most users expect WET to work
    for Outlook, and it should. Outlook is one unruly beast.
    --
    Russ Valentine
    [MVP-Outlook]
    "Ronnie Vernon MVP" <rv@xxxxxx> wrote in message
    news:EF8461D5-2E4E-4039-842C-B66E88386416@xxxxxx

    > Russ
    >
    > Thanks for replying here. I hope I didn't run the OP off before he saw
    > your message.
    >
    > --
    >
    > Ronnie Vernon
    > Microsoft MVP
    > Windows Shell/User
    >
    >
    > "Russ Valentine [MVP-Outlook]" <russval@xxxxxx> wrote in message
    > news:383B4390-7CFA-450B-836F-9C726606F625@xxxxxx

    >> Never use WET for Outlook. It invariably corrupts the Outlook profile by
    >> creating a ghost PST file. It also disables the address book service.
    >> You must create a new Outlook profile from scratch and use a supported
    >> method for data transfer. Take a look at these pages for info on Outlook
    >> data backup or transfer:
    >> http://www.slipstick.com/config/backup.htm
    >> http://www.howto-outlook.com/Howto/backupandrestore.htm
    >> http://office.microsoft.com/en-us/as...771141033.aspx
    >> --
    >> Russ Valentine
    >> [MVP-Outlook]
    >> "RJF" <rjf3123@xxxxxx> wrote in message
    >> news:B15A5C3A-E0D6-49E2-A446-3BDA78B579CA@xxxxxx

    >>> Tried using Easy Transfer to move my stuff from a laptop running XP Pro
    >>> to a new Desktop running Vista Home Prem.
    >>>
    >>> After loading software and moving data to new system, when I start
    >>> Outlook I see 2 Personal Folders - Both with the same sub folders and
    >>> the same messages. As email comes in, I see the messages in both
    >>> Personal Folders inbox.
    >>>
    >>> Outlook won't let me close either of the Personal Folders.
    >>>
    >>> Searched for *.pst files and found 1 Outlook.pst and 1 archive.pst file
    >>> on the system.
    >>>
    >>> Any ideas where the 2nd personal folder is coming from (or more
    >>> importantly how to remove it when Outlook starts)?
    >>>
    >>> Not sure if this is the right group - if not - some direction?
    >>>
    >>> TIA -
    >>> RJF
    >>
    >

      My System SpecsSystem Spec

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