Hi, I downloaded two new games from big fish today, they downloaded fine, no problems, but, when I went on to the Play my games Icon - Only the two new games were there and all the games I have downloaded in the last two years had disappeared. Even the big Fish folder had gone from my start menu.

Anyone got any ideas?? - This is so frustrating - I have emailed Big fish but it may be a while before I get a reply.

It is going to take me ages to download all those games again (Two years worth) !!
I have just upgraded to 20mb on Virgin -but even so it will still take forever.

Is there any other way round this? Please help if you can.

PS: Keep it simple I am no 'techy'

Cheers Skip

I would say it went to some "temp" folder by default, unless you have set
your browser to download to another folder like "MY Downloads" or the
Desktop .

Most browsers let you specify a folder for your 'default' downloads folder,
such as Desktop, or the Windows-defined "Downloads" within your profile, or
the public accessible "Downloads" folder.

If you use Firefox, open the "Downloads" (under the Tools menu, select
"Downloads") log window, that might tell you. and you can right click and
open the folder the file(s) were downloaded to. That would at least give
you the location. Not sure if other browsers have a similar feature as far
as the downloads go.

Also if you go to Control Panel - Add Programs applet (or whatever it's
called in Vista), can you see these games installed there - it should list
any software installed.

Are these games just executable files that just run when you double click
the icon, or are they formally installed like any other application?





"Skippyd" <guest@xxxxxx-email.com> wrote in message
news:ce43b8629d4c3f3297faadca36b3dcfd@xxxxxx-gateway.com...

>
> Hi, I downloaded two new games from big fish today, they downloaded
> fine, no problems, but, when I went on to the Play my games Icon -
> Only the two new games were there and all the games I have downloaded in
> the last two years had disappeared. Even the big Fish folder had gone
> from my start menu.
>
> Anyone got any ideas?? - This is so frustrating - I have emailed Big
> fish but it may be a while before I get a reply.
>
> It is going to take me ages to download all those games again (Two
> years worth) !!
> I have just upgraded to 20mb on Virgin -but even so it will still take
> forever.
>
> Is there any other way round this? Please help if you can.
>
> PS: Keep it simple I am no 'techy'
>
> Cheers Skip
>
>
> --
> Skippyd

Hi Andrew,

Many thanks for your reply, The games all run when the icons are clicked on or when they are clicked on from the big fish games manager, they are -or were installed on my computer. I have been in touch with big fish customer services, who asked me to download a program called "Hijack this" - which generated a report (all gobbledegook to me) anyway I have sent them this report and hope that they can sort out the problem for me. - I will post the results here when I get them. I do so hope I do not have to re-download all those games again -
Thank you Skip

Hello again,

Well, I sent the hijack log to bf games, and they sent me a email telling how to wipe out the bf cache -and dwonload a little program that would re-populate my games manager.. Only trouble was that my games were on the F drive and after using there program they did not work either. anyway ended up completely re-downloading all my games from BF to my C:drive. took me all night and most of the next day. Still I have my games back now - shame My head is banging. HO- HUM never mind - I just really hope that this will not happen again EVER.

Thank you for you input