Vista - problem in dxdiag

I am trying to get City Life to work with Vista. CDV says they do not support
vista but that it should work!??They had me run dxdiag and it kept freezing
up at direct show.They also said that it could be a problem with the video
card memory that is also showing as shared memory,but it should
not........Thanks for any help,Keith Kline


------------------
System Information
------------------
Time of this report: 2/14/2007, 16:30:04
Machine name: DADS
Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6000)
(6000.vista_rtm.061101-2205)
Language: English (Regional Setting: English)
System Manufacturer: INTEL_
System Model: D865PERL
BIOS: BIOS Date: 10/23/03 14:35:09 Ver: 08.00.09
Processor: Intel(R) Pentium(R) 4 CPU 2.60GHz (2 CPUs), ~2.6GHz
Memory: 1534MB RAM
Page File: 664MB used, 2653MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode
DxDiag Previously: Crashed in DirectShow (stage 1)

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Radeon X1650 Series
Manufacturer: ATI Technologies Inc.
Chip type: Radeon X1650 Series AGP (0x71C1)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_71C1&SUBSYS_22321545&REV_9E
Display Memory: 351 MB
Dedicated Memory: 255 MB
Shared Memory: 95 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor: Generic PnP Monitor
Driver Name: atiumdag.dll,atiumdva.dat,atitmmxx.dll
Driver Version: 7.14.0010.0449 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 10/24/2006 19:40:20, 2493952 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-3281-11CF-3477-38023FC2CA35}
Vendor ID: 0x1002
Device ID: 0x71C1
SubSys ID: 0x22321545
Revision ID: 0x009E
Revision ID: 0x009E
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV8_B ModeWMV8_A ModeWMV9_B
ModeWMV9_A
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}:
Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:
Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:
Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}:
Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:
Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:
Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}:
Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}:
Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}:
Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}:
Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}:
Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0)
Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (SoundMAX Integrated Digital Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_E0008086&REV_02
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3580 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 3/19/2003 18:32:36, 555264 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (SoundMAX Integrated Digital Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3580 (English)
Driver Attributes: Final Retail
Date and Size: 3/19/2003 18:32:36, 555264 bytes
Cap Flags: 0x0
Format Flags: 0x0

Description: Line In (SoundMAX Integrated Digital Audio)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3580 (English)
Driver Attributes: Final Retail
Date and Size: 3/19/2003 18:32:36, 555264 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Device Name: USB Receiver
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC517
FF Driver: n/a

Device Name: American Power Conversion USB UPS
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x051D, 0x0002
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x24D4
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 2/14/2007 15:33:39, 191488 bytes
| Driver: usbd.sys, 2/14/2007 15:33:39, 5888 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC517
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/2/2006 02:51:12, 15872 bytes
| Driver: kbdclass.sys, 11/2/2006 03:49:57, 32872 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 11/2/2006 02:51:13, 54784 bytes
| Driver: kbdclass.sys, 11/2/2006 03:49:57, 32872 bytes
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC517
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 11/2/2006 02:51:12, 15872 bytes
| Driver: mouclass.sys, 11/2/2006 03:49:54, 31848 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/2/2006 03:50:28, 50792 bytes
| Driver: sermouse.sys, 11/2/2006 02:51:11, 19968 bytes
| Driver: mouclass.sys, 11/2/2006 03:49:54, 31848 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 46.7 GB
Total Space: 78.5 GB
File System: NTFS
Model: IC35L090AVV207-0 ATA Device

Drive: D:
Free Space: 9.5 GB
Total Space: 9.5 GB
File System: FAT32
Model: WDC WD100EB-00BHF0 ATA Device

Drive: F:
Free Space: 133.3 GB
Total Space: 152.6 GB
File System: NTFS
Model: Seagate External Drive USB Device

Drive: E:
Model: LITE-ON DVDRW SOHW-1613S ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.00.6000.16386
(English), 11/2/2006 02:51:44, 67072 bytes

--------------
System Devices
--------------
Name: Intel(R) 82865G/PE/P/GV/82848P Processor to AGP Controller - 2571
Device ID: PCI\VEN_8086&DEV_2571&SUBSYS_00000000&REV_02\3&267A616A&0&08
Driver: C:\Windows\system32\DRIVERS\AGP440.sys, 6.00.6000.16386
(English), 11/2/2006 03:49:52, 53864 bytes

Name: Intel(R) 82865G/PE/P/GV/82848P Processor to I/O Controller - 2570
Device ID: PCI\VEN_8086&DEV_2570&SUBSYS_25708086&REV_02\3&267A616A&0&00
Driver: n/a

Name: Intel(R) 82801EB USB Universal Host Controller - 24DE
Device ID: PCI\VEN_8086&DEV_24DE&SUBSYS_524C8086&REV_02\3&267A616A&0&EB
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 22528 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 223744 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 191488 bytes

Name: Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Device ID: PCI\VEN_8086&DEV_24DD&SUBSYS_524C8086&REV_02\3&267A616A&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 38400 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 223744 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 191488 bytes
Driver: C:\Windows\system32\hccoin.dll, 6.00.6000.16400 (English),
2/14/2007 15:33:39, 8704 bytes

Name: Intel(R) 82801EB Ultra ATA Storage Controllers - 24DB
Device ID: PCI\VEN_8086&DEV_24DB&SUBSYS_524C8086&REV_02\3&267A616A&0&F9
Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.00.6000.16386
(English), 11/2/2006 03:49:24, 14952 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6000.16386
(English), 11/2/2006 03:50:18, 42600 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6000.16386 (English),
11/2/2006 03:49:36, 19048 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6000.16386
(English), 11/2/2006 03:50:41, 107112 bytes

Name: Intel(R) 82801EB USB Universal Host Controller - 24D7
Device ID: PCI\VEN_8086&DEV_24D7&SUBSYS_524C8086&REV_02\3&267A616A&0&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 22528 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 223744 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 191488 bytes

Name: SoundMAX Integrated Digital Audio
Device ID: PCI\VEN_8086&DEV_24D5&SUBSYS_E0008086&REV_02\3&267A616A&0&FD
Driver: n/a

Name: Intel(R) 82801EB USB Universal Host Controller - 24D4
Device ID: PCI\VEN_8086&DEV_24D4&SUBSYS_524C8086&REV_02\3&267A616A&0&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 22528 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 223744 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 191488 bytes

Name: Intel(R) 82801EB SMBus Controller - 24D3
Device ID: PCI\VEN_8086&DEV_24D3&SUBSYS_524C8086&REV_02\3&267A616A&0&FB
Driver: n/a

Name: Intel(R) 82801EB USB Universal Host Controller - 24D2
Device ID: PCI\VEN_8086&DEV_24D2&SUBSYS_524C8086&REV_02\3&267A616A&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 22528 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 223744 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.00.6000.16400
(English), 2/14/2007 15:33:39, 191488 bytes

Name: Intel(R) 82801EB Ultra ATA Storage Controllers - 24D1
Device ID: PCI\VEN_8086&DEV_24D1&SUBSYS_524C8086&REV_02\3&267A616A&0&FA
Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.00.6000.16386
(English), 11/2/2006 03:49:24, 14952 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.00.6000.16386
(English), 11/2/2006 03:50:18, 42600 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.00.6000.16386 (English),
11/2/2006 03:49:36, 19048 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.00.6000.16386
(English), 11/2/2006 03:50:41, 107112 bytes

Name: Intel(R) 82801EB LPC Interface Controller - 24D0
Device ID: PCI\VEN_8086&DEV_24D0&SUBSYS_00000000&REV_02\3&267A616A&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.00.6000.16386
(English), 11/2/2006 03:49:20, 13928 bytes

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_00000000&REV_C2\3&267A616A&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.00.6000.16386 (English),
11/2/2006 03:50:57, 140392 bytes

Name: D-Link DFE-530TX+ PCI Fast Ethernet Adapter (rev.F)
Device ID: PCI\VEN_1106&DEV_3106&SUBSYS_14061186&REV_86\4&2E98101C&0&08F0
Driver: C:\Windows\system32\DRIVERS\fetnd5.sys, 3.57.0000.0442 (English),
11/2/2006 01:30:56, 45568 bytes

Name: Radeon X1650 Series Secondary
Device ID: PCI\VEN_1002&DEV_71E1&SUBSYS_22331545&REV_9E\4&38B71F77&0&0108
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 7.01.0001.0537
(English), 10/24/2006 19:53:08, 2068992 bytes
Driver: C:\Windows\system32\DRIVERS\ativcaxx.cpa, 8/23/2006 16:26:57,
328162 bytes
Driver: C:\Windows\system32\DRIVERS\ativcaxx.vp, 8/23/2006 16:26:57, 929
bytes
Driver: C:\Windows\system32\DRIVERS\ativvpxx.vp, 10/24/2006 20:59:56,
35776 bytes
Driver: C:\Windows\system32\DRIVERS\ativpkxx.vp, 8/23/2006 16:26:56, 2096
bytes
Driver: C:\Windows\system32\DRIVERS\ativokxx.vp, 8/23/2006 16:26:56, 2096
bytes
Driver: C:\Windows\system32\DRIVERS\ativdkxx.vp, 8/23/2006 16:26:56, 2096
bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0009
(English), 10/24/2006 19:12:22, 49152 bytes
Driver: C:\Windows\system32\atiumdag.dll, 7.14.0010.0449 (English),
10/24/2006 19:40:20, 2493952 bytes
Driver: C:\Windows\system32\atiumdva.dll, 7.14.0010.0126 (English),
10/24/2006 19:29:54, 655360 bytes
Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0015 (English),
10/24/2006 19:44:00, 159744 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 10/19/2006 08:16:06, 138101 bytes
Driver: C:\Windows\system32\atiumdva.dat, 10/24/2006 19:29:42, 3107788
bytes
Driver: C:\Windows\system32\Ati2evxx.exe, 6.14.0010.4151 (English),
10/24/2006 19:41:46, 552960 bytes
Driver: C:\Windows\system32\Ati2evxx.dll, 6.14.0010.4151 (English),
10/24/2006 19:42:50, 208896 bytes
Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2513 (English),
10/24/2006 19:43:50, 237568 bytes
Driver: C:\Windows\system32\Oemdspif.dll, 6.14.0001.0018 (English),
10/24/2006 19:43:38, 221184 bytes
Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2508 (English),
10/24/2006 19:43:26, 42496 bytes

Name: Radeon X1650 Series
Device ID: PCI\VEN_1002&DEV_71C1&SUBSYS_22321545&REV_9E\4&38B71F77&0&0008
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 7.01.0001.0537
(English), 10/24/2006 19:53:08, 2068992 bytes
Driver: C:\Windows\system32\DRIVERS\ativcaxx.cpa, 8/23/2006 16:26:57,
328162 bytes
Driver: C:\Windows\system32\DRIVERS\ativcaxx.vp, 8/23/2006 16:26:57, 929
bytes
Driver: C:\Windows\system32\DRIVERS\ativvpxx.vp, 10/24/2006 20:59:56,
35776 bytes
Driver: C:\Windows\system32\DRIVERS\ativpkxx.vp, 8/23/2006 16:26:56, 2096
bytes
Driver: C:\Windows\system32\DRIVERS\ativokxx.vp, 8/23/2006 16:26:56, 2096
bytes
Driver: C:\Windows\system32\DRIVERS\ativdkxx.vp, 8/23/2006 16:26:56, 2096
bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0009
(English), 10/24/2006 19:12:22, 49152 bytes
Driver: C:\Windows\system32\atiumdag.dll, 7.14.0010.0449 (English),
10/24/2006 19:40:20, 2493952 bytes
Driver: C:\Windows\system32\atiumdva.dll, 7.14.0010.0126 (English),
10/24/2006 19:29:54, 655360 bytes
Driver: C:\Windows\system32\atitmmxx.dll, 6.14.0011.0015 (English),
10/24/2006 19:44:00, 159744 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 10/19/2006 08:16:06, 138101 bytes
Driver: C:\Windows\system32\atiumdva.dat, 10/24/2006 19:29:42, 3107788
bytes
Driver: C:\Windows\system32\Ati2evxx.exe, 6.14.0010.4151 (English),
10/24/2006 19:41:46, 552960 bytes
Driver: C:\Windows\system32\Ati2evxx.dll, 6.14.0010.4151 (English),
10/24/2006 19:42:50, 208896 bytes
Driver: C:\Windows\system32\atipdlxx.dll, 6.14.0010.2513 (English),
10/24/2006 19:43:50, 237568 bytes
Driver: C:\Windows\system32\Oemdspif.dll, 6.14.0001.0018 (English),
10/24/2006 19:43:38, 221184 bytes
Driver: C:\Windows\system32\ati2edxx.dll, 6.14.0010.2508 (English),
10/24/2006 19:43:26, 42496 bytes