Vista - Stop Error 0x000000E3

"Lisamarie" <Lisamarie@discussions.microsoft.com> wrote in message
news:77D34E0B-5613-4FD6-8033-CC1CA698B410@microsoft.com...
>I am having a problem installing Harry potter and the order of the phoenix
> onto my computer. I get the bsod and error message STOP 0X000000E3. could
> anyone help me please.

I don't know exactly what that error means but I do know it is a hardware
error and not a software error. Perhaps your DVD/CD drive can't read the cd.
Try cleaning the cd with mild soapy water or get a replacement cd.

I have tried this and it still doesn't work any other suggestions
--
Thanks Lisa


"Crazy Noddy" wrote:

> "Lisamarie" <Lisamarie@discussions.microsoft.com> wrote in message
> news:77D34E0B-5613-4FD6-8033-CC1CA698B410@microsoft.com...
> >I am having a problem installing Harry potter and the order of the phoenix
> > onto my computer. I get the bsod and error message STOP 0X000000E3. could
> > anyone help me please.
>
> I don't know exactly what that error means but I do know it is a hardware
> error and not a software error. Perhaps your DVD/CD drive can't read the cd.
> Try cleaning the cd with mild soapy water or get a replacement cd.
>
>

"Lisamarie" <Lisamarie@discussions.microsoft.com> wrote in message
news:897E24DF-CEE3-4F23-8D8F-52A819F8C075@microsoft.com...
>I have tried this and it still doesn't work any other suggestions
> --
> Thanks Lisa

You have another PC you can try to install it to? That will rule out if it
is a bad disk or not. Ask a friend if you can install it to their PC for
testing purposes.

"Lisamarie" <Lisamarie@discussions.microsoft.com> wrote in message
news:77D34E0B-5613-4FD6-8033-CC1CA698B410@microsoft.com...
>I am having a problem installing Harry potter and the order of the phoenix
> onto my computer. I get the bsod and error message STOP 0X000000E3. could
> anyone help me please.


I had this problem and it drove me nuts! I would get this error if I tried
to watch a DVD movie or play certain DVD games.

The problem was traced to the Intervideo DVD suite which was bundled with my
Asus motherboard. If you've got this installed, it's probably the culprit.
If not, well, it was worth a try.

Uninstalling the Intervideo suite caused its own problems - after the
wretched programs had been removed, Vista would no longer recognise the
DVD/CD drive. I recognised the drivers were present and up to date, but in
device manager it stubbornly remained broken. As my system was barely a
week old I re-installed vista, but if this is too drastic perhaps system
restore would work? I'm new to Vista, and haven't played with system
restore.

I hope this helps.

Joe