Windows Vista Forums

Java works under one user but not the other? updated question

  1. #1


    rjboney Guest

    Java works under one user but not the other? updated question

    While trying to play POGO.com games. I got error msg [Java Not Found or Not
    Working]. Pogo had worked prior to today. Something has changed, but I can
    not figure it out. I can log on to Pogo ok and play non-Java based games.
    When I select a Java based screen it goes to game popup and starts loading
    then popup closes and site goes to error msg. screen. It does this wheather I
    use IE7.0 or Firefox 2.0, I get the same error. Java console is enabled for
    Tray but does not show with browser in use, there fore can not check Java
    execution steps.
    Java does not work for Vista User acct.rjboney. Every thing works ok if I
    logout and login underVista user acct. pdboney. Both accounts have the same
    administrator rights. I ran the following tests.

    Vista User Acct. pdboney Java test results
    Ran Java.com java test and It showes installation ok.
    Ran Pogo's EA support test for Java with results:
    Java 1.6.0_01 (Sun Microsystems Inc.)
    Windows Vista 6.0 (x86)
    Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR
    2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506)

    Vista User Acct. rjboney Java test results
    RanJava.com java test and it goes to web site:
    http://java.com/en/download/help/testvm.xml but no test seems to run.
    Ran Pogo's EA support test for Java with results:
    No info just a square with a red [X].

    I have checked and/or tried the following.
    Popup blockers are off.
    I have deleted cache and temporary internet files.
    Uninstalled and reinstalled Java with firewall disabled and Vista UAC
    disabled.
    Windows Updates are upto date.
    Problem still there. Pogo and Java work ok under other Vista User Accouts
    but not this User Account.
    I get the same error when I use IE7.0 or Firefox 2.0
    I checked McAfee and Java Platform has permission enabled for Java.

    * IS there some file or fix for a User acct. that would not automatically be
    fixed by reinstalling Java?

    * Is there possibly a Windows security system blocking Java that I do not
    know or, and if so how do I check it? Example UAC?

    I could possibly create a new User Account but would perfer not to as I am
    the primary user of this computer and it would be a lot of work transfering
    user data across and I am not sure if problem would not follow. I would do
    this as a last resort.

    system information.

    OS Name Microsoft® Windows Vista™ Ultimate
    Version 6.0.6000 Build 6000
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name RJBONEY-LAPTOP
    System Manufacturer Dell Inc.
    System Model MM061
    System Type X86-based PC
    Processor Intel(R) Core(TM)2 CPU T7200 @ 2.00GHz, 2000 Mhz, 2
    Core(s), 2 Logical Processor(s)
    BIOS Version/Date Dell Inc. A14, 4/2/2007
    SMBIOS Version 2.4
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume3
    Locale United States
    Hardware Abstraction Layer Version = "6.0.6000.20500"
    User Name rjboney-laptop\rjboney
    Time Zone Central Daylight Time
    Total Physical Memory 2,037.82 MB
    Available Physical Memory 935.73 MB
    Total Virtual Memory 4.19 GB
    Available Virtual Memory 2.86 GB
    Page File Space 2.28 GB
    Page File C:\pagefile.sys


    windows IE7.0

    Version: 7.0.6000.16473
    Cipher Strength: 256-bit
    Update Version:0

    Firefox 2.0

    Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1) Gecko/20061010
    Firefox/2.0


    Java
    Version 1.6.0 (build 1.6.0_01-b06)

    Enabled in:
    java control for IE
    IE7.0 internet options, Advanced
    Manage add-ons Sun Java Console enabled

    Macafee

    Security Center-
    Version 7.2
    Build 7.2.147
    Language: en-us
    last update 4/14/2007

    Personal Firewall-
    Version 8.2
    Build 8.2.122
    Language: en-us
    last update 6/25/2007
    Program Permssion[ javaw.exe, jusched.exe both have full access]

    Spam Killer-
    Version 8.2
    Build 8.2.137
    Language: en-us
    last update 7/4/2007
    Content Version: 615.613.165.165

    Privacy Service-
    Version 9.2
    Build 9.2.134
    Language: en-us
    last update 6/9/2007



      My System SpecsSystem Spec

  2.   


  3. #2


    Andy Guest

    Re: Java works under one user but not the other? updated question

    "rjboney" <rjboney@discussions.microsoft.com> wrote in message
    news:0374EFBF-8336-428B-83BA-9B81BBBB8E2D@microsoft.com...
    > While trying to play POGO.com games. I got error msg [Java Not Found or
    > Not
    > Working]. Pogo had worked prior to today. Something has changed, but I can
    > not figure it out. I can log on to Pogo ok and play non-Java based games.
    > When I select a Java based screen it goes to game popup and starts loading
    > then popup closes and site goes to error msg. screen. It does this
    > wheather I
    > use IE7.0 or Firefox 2.0, I get the same error. Java console is enabled
    > for
    > Tray but does not show with browser in use, there fore can not check Java
    > execution steps.
    > Java does not work for Vista User acct.rjboney. Every thing works ok if I
    > logout and login underVista user acct. pdboney. Both accounts have the
    > same
    > administrator rights. I ran the following tests.


    Yes, Java has issues under Vista.

    I've not tried what you suggested, but I finally got Java running in Firefox
    recently, and I know I've seen 3 systems in my "shop" because people can't
    play on Pogo (popular site). My suggestion? Call Electronic Arts. If you've
    tested other sites that use Java and Java works on those sites (on both
    accounts) then chances are this is a problem with the Pogo site, or a
    combination of Java being "Semi-functional" and Pogo's website being a pile.

    Good luck.


      My System SpecsSystem Spec

  4. #3


    rjboney Guest

    Re: Java works under one user but not the other? More updated information!

    Java doesn't work under my vista login on my laptop. It works fine under my
    wifes and kids logons. Problem seems to be and interface problem with Vista
    and Java in only on one login. I have reloaded Java multiple times, but
    something in only this one user account is not being replaced. All settings
    are the same for all Vista Login accounts.


    "Andy" <android8675@hotmail.com> wrote in message
    news:2E4E64EF-772C-4C72-9094-DADD4720DA01@microsoft.com...
    > "rjboney" <rjboney@discussions.microsoft.com> wrote in message
    > news:0374EFBF-8336-428B-83BA-9B81BBBB8E2D@microsoft.com...
    >> While trying to play POGO.com games. I got error msg [Java Not Found or
    >> Not
    >> Working]. Pogo had worked prior to today. Something has changed, but I
    >> can
    >> not figure it out. I can log on to Pogo ok and play non-Java based games.
    >> When I select a Java based screen it goes to game popup and starts
    >> loading
    >> then popup closes and site goes to error msg. screen. It does this
    >> wheather I
    >> use IE7.0 or Firefox 2.0, I get the same error. Java console is enabled
    >> for
    >> Tray but does not show with browser in use, there fore can not check Java
    >> execution steps.
    >> Java does not work for Vista User acct.rjboney. Every thing works ok if I
    >> logout and login underVista user acct. pdboney. Both accounts have the
    >> same
    >> administrator rights. I ran the following tests.

    >
    > Yes, Java has issues under Vista.
    >
    > I've not tried what you suggested, but I finally got Java running in
    > Firefox recently, and I know I've seen 3 systems in my "shop" because
    > people can't play on Pogo (popular site). My suggestion? Call Electronic
    > Arts. If you've tested other sites that use Java and Java works on those
    > sites (on both accounts) then chances are this is a problem with the Pogo
    > site, or a combination of Java being "Semi-functional" and Pogo's website
    > being a pile.
    >
    > Good luck.



      My System SpecsSystem Spec


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