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| | #1 (permalink) |
| | Halo 2 Installation Problems I just upgraded from XP to Vista Home Premium yesterday. I tried to install Halo 2 (the main reason I upgraded) and I am getting error messages during the installation. The first one is that my processor doesn't meet the requirements. I saw this issue in KB 909534 (I have a 2.4 Ghz misreported as ~900 Mhz). About 2 seconds after the installation begins I get the following error: "One of the installation steps failed. Do you want to retry? redists\H2V-licr.msi: Fatal error during intallation." Along with retry or cancel information. I have also looked at KB 258496 and read the readme file on the DVD. I have tried numerous possible remedies listed, but with no luck. I haven't found any information relating to this same error. |
My System Specs![]() |
| | #2 (permalink) |
| | Re: Halo 2 Installation Problems In Event Viewer, under Applications, what is the Event ID for the error (Event Source: MsiInstaller)? Is Device Manager showing the correct speed of your processor under the Processors node? Are you using the High Performance plan in Control Panel\Power Options? Some things to try: Clean the Temp Directory by using the Disk Cleanup utility (Start Menu\Programs\Accessories\System Tools). Put a check next to "Temporary files". Make sure you have administrative privileges. Run the installer from an Administrative account. Or right-click on Setup, and choose "Run as Administrator", if setup is an .exe type-file (.msi-type files don't have that option, however). If these things don't work, Download and install the Windows Installer CleanUp Utility, found here: http://support.microsoft.com/kb/290301 Run Windows Install Clean Up (a shortcut should be in the Start Menu > Programs). Highlight all references to Halo 2 (only!), and click on Remove. Don't remove other entries for other programs (like Acrobat Reader, for example), or they will stop working. Then try to reinstall Halo 2. "Brandon" <Brandon@xxxxxx> wrote in message news:B053C83E-D42E-46BB-9FF3-8D631262FD8C@xxxxxx Quote: >I just upgraded from XP to Vista Home Premium yesterday. I tried to >install > Halo 2 (the main reason I upgraded) and I am getting error messages during > the installation. The first one is that my processor doesn't meet the > requirements. I saw this issue in KB 909534 (I have a 2.4 Ghz misreported > as > ~900 Mhz). About 2 seconds after the installation begins I get the > following > error: > > "One of the installation steps failed. Do you want to retry? > redists\H2V-licr.msi: > Fatal error during intallation." > Along with retry or cancel information. > > I have also looked at KB 258496 and read the readme file on the DVD. I > have > tried numerous possible remedies listed, but with no luck. I haven't found > any information relating to this same error. |
My System Specs![]() |
| | #3 (permalink) |
| | Re: Halo 2 Installation Problems I appreciate your help. Device manager does correctly report my processor as 6600 @ 2.4 GHz. I took the steps that you had mentioned, but there were no references to Halo 2 when I ran the Window Install Clean Up utility. When I tried to run the installation again (.msi file), I had one Error even show up in the event viewer. The Event ID is 11721 with the following information: "Product: Halo 2 for Windows Vista -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: SLDLInstall.4156BB8E_484A_4CEF_A757_23EEBCFBD9EF, location: C:\Windows\Installer\MSID250.tmp, command: /I @C:\Users\Owner\AppData\Local\Temp\~SLD179.tmp" There was also an Error that showed up with the source being SideBySide, which the Event ID 33. The description is as follows: "Activation context generation failed for "C:\Windows\Installer\MSID250.tmp". Dependent Assembly Microsoft.VC80.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" could not be found. Please use sxstrace.exe for detailed diagnosis." I am not too sure what to do from here. I would appreciate any other input you may have. "dean-dean" wrote: Quote: > In Event Viewer, under Applications, what is the Event ID for the error > (Event Source: MsiInstaller)? > > Is Device Manager showing the correct speed of your processor under the > Processors node? Are you using the High Performance plan in Control > Panel\Power Options? > > Some things to try: > > Clean the Temp Directory by using the Disk Cleanup utility (Start > Menu\Programs\Accessories\System Tools). Put a check next to "Temporary > files". > > Make sure you have administrative privileges. Run the installer from an > Administrative account. Or right-click on Setup, and choose "Run as > Administrator", if setup is an .exe type-file (.msi-type files don't have > that option, however). If these things don't work, > > Download and install the Windows Installer CleanUp Utility, found here: > > http://support.microsoft.com/kb/290301 > > Run Windows Install Clean Up (a shortcut should be in the Start Menu > > Programs). Highlight all references to Halo 2 (only!), and click on > Remove. Don't remove other entries for other programs (like Acrobat Reader, > for example), or they will stop working. > > Then try to reinstall Halo 2. > > "Brandon" <Brandon@xxxxxx> wrote in message > news:B053C83E-D42E-46BB-9FF3-8D631262FD8C@xxxxxx Quote: > >I just upgraded from XP to Vista Home Premium yesterday. I tried to > >install > > Halo 2 (the main reason I upgraded) and I am getting error messages during > > the installation. The first one is that my processor doesn't meet the > > requirements. I saw this issue in KB 909534 (I have a 2.4 Ghz misreported > > as > > ~900 Mhz). About 2 seconds after the installation begins I get the > > following > > error: > > > > "One of the installation steps failed. Do you want to retry? > > redists\H2V-licr.msi: > > Fatal error during intallation." > > Along with retry or cancel information. > > > > I have also looked at KB 258496 and read the readme file on the DVD. I > > have > > tried numerous possible remedies listed, but with no luck. I haven't found > > any information relating to this same error. > |
My System Specs![]() |
| | #4 (permalink) |
| | Re: Halo 2 Installation Problems This may sound counter-intuitive, but if you have User Account Control turned off, turn it on. As to the "SideBySide" error, which may be connected to your installation problems, try this. Download and install the following (I'm assuming your operating system is 32-bit): Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) http://www.microsoft.com/downloads/d...displaylang=en Right-click on vcredist_x86.exe, after downloaded, and choose Properties. Then click on Unblock on the General tab of Properties (Apply, OK). Then right-click the file again, and choose Run as Administrator. Then try, with UAC on, running Halo 2 setup again. Too, since I don't have that program, is there a general Setup.exe or Install.exe that you can right-click on (to Run as Administrator)? Or. rather, are you given instructions to run the *.msi file directly? "Brandon" <Brandon@xxxxxx> wrote in message news:BD75CF7A-212A-4D51-A5FC-212B23504020@xxxxxx Quote: >I appreciate your help. Device manager does correctly report my processor >as > 6600 @ 2.4 GHz. I took the steps that you had mentioned, but there were > no > references to Halo 2 when I ran the Window Install Clean Up utility. When > I > tried to run the installation again (.msi file), I had one Error even show > up > in the event viewer. The Event ID is 11721 with the following > information: > > "Product: Halo 2 for Windows Vista -- Error 1721. There is a problem with > this Windows Installer package. A program required for this install to > complete could not be run. Contact your support personnel or package > vendor. > Action: SLDLInstall.4156BB8E_484A_4CEF_A757_23EEBCFBD9EF, location: > C:\Windows\Installer\MSID250.tmp, command: /I > @C:\Users\Owner\AppData\Local\Temp\~SLD179.tmp" > > There was also an Error that showed up with the source being SideBySide, > which the Event ID 33. > > The description is as follows: > "Activation context generation failed for > "C:\Windows\Installer\MSID250.tmp". Dependent Assembly > Microsoft.VC80.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" > could not be found. Please use sxstrace.exe for detailed diagnosis." > > I am not too sure what to do from here. I would appreciate any other > input > you may have. > > "dean-dean" wrote: > Quote: >> In Event Viewer, under Applications, what is the Event ID for the error >> (Event Source: MsiInstaller)? >> >> Is Device Manager showing the correct speed of your processor under the >> Processors node? Are you using the High Performance plan in Control >> Panel\Power Options? >> >> Some things to try: >> >> Clean the Temp Directory by using the Disk Cleanup utility (Start >> Menu\Programs\Accessories\System Tools). Put a check next to "Temporary >> files". >> >> Make sure you have administrative privileges. Run the installer from an >> Administrative account. Or right-click on Setup, and choose "Run as >> Administrator", if setup is an .exe type-file (.msi-type files don't have >> that option, however). If these things don't work, >> >> Download and install the Windows Installer CleanUp Utility, found here: >> >> http://support.microsoft.com/kb/290301 >> >> Run Windows Install Clean Up (a shortcut should be in the Start Menu > >> Programs). Highlight all references to Halo 2 (only!), and click on >> Remove. Don't remove other entries for other programs (like Acrobat >> Reader, >> for example), or they will stop working. >> >> Then try to reinstall Halo 2. >> >> "Brandon" <Brandon@xxxxxx> wrote in message >> news:B053C83E-D42E-46BB-9FF3-8D631262FD8C@xxxxxx Quote: >> >I just upgraded from XP to Vista Home Premium yesterday. I tried to >> >install >> > Halo 2 (the main reason I upgraded) and I am getting error messages >> > during >> > the installation. The first one is that my processor doesn't meet the >> > requirements. I saw this issue in KB 909534 (I have a 2.4 Ghz >> > misreported >> > as >> > ~900 Mhz). About 2 seconds after the installation begins I get the >> > following >> > error: >> > >> > "One of the installation steps failed. Do you want to retry? >> > redists\H2V-licr.msi: >> > Fatal error during intallation." >> > Along with retry or cancel information. >> > >> > I have also looked at KB 258496 and read the readme file on the DVD. I >> > have >> > tried numerous possible remedies listed, but with no luck. I haven't >> > found >> > any information relating to this same error. >> |
My System Specs![]() |
| | #5 (permalink) |
| | Re: Halo 2 Installation Problems I turned UAC back on, downloaded and installed Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) and ran startup.exe (the program also referenced in autorun.ini) as administrator and ended up with the same error message. On another note, I bought BioShock today and while it installed just fine, it pops up an error referring to the side-by-side configuration being incorrect. I have no idea what side-by-side is, but I looked it up here in the newsgroups and also in the KB. There were a few hits in the KB, but none of them were relevant to the problem. Starting to seem like I may have wasted close to $300, but I do appreciate your efforts to assist me with this problem. "dean-dean" wrote: Quote: > This may sound counter-intuitive, but if you have User Account Control > turned off, turn it on. > > As to the "SideBySide" error, which may be connected to your installation > problems, try this. Download and install the following (I'm assuming your > operating system is 32-bit): > > Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) > http://www.microsoft.com/downloads/d...displaylang=en > > Right-click on vcredist_x86.exe, after downloaded, and choose Properties. > Then click on Unblock on the General tab of Properties (Apply, OK). Then > right-click the file again, and choose Run as Administrator. > > Then try, with UAC on, running Halo 2 setup again. Too, since I don't have > that program, is there a general Setup.exe or Install.exe that you can > right-click on (to Run as Administrator)? Or. rather, are you given > instructions to run the *.msi file directly? > > "Brandon" <Brandon@xxxxxx> wrote in message > news:BD75CF7A-212A-4D51-A5FC-212B23504020@xxxxxx Quote: > >I appreciate your help. Device manager does correctly report my processor > >as > > 6600 @ 2.4 GHz. I took the steps that you had mentioned, but there were > > no > > references to Halo 2 when I ran the Window Install Clean Up utility. When > > I > > tried to run the installation again (.msi file), I had one Error even show > > up > > in the event viewer. The Event ID is 11721 with the following > > information: > > > > "Product: Halo 2 for Windows Vista -- Error 1721. There is a problem with > > this Windows Installer package. A program required for this install to > > complete could not be run. Contact your support personnel or package > > vendor. > > Action: SLDLInstall.4156BB8E_484A_4CEF_A757_23EEBCFBD9EF, location: > > C:\Windows\Installer\MSID250.tmp, command: /I > > @C:\Users\Owner\AppData\Local\Temp\~SLD179.tmp" > > > > There was also an Error that showed up with the source being SideBySide, > > which the Event ID 33. > > > > The description is as follows: > > "Activation context generation failed for > > "C:\Windows\Installer\MSID250.tmp". Dependent Assembly > > Microsoft.VC80.CRT,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50727.762" > > could not be found. Please use sxstrace.exe for detailed diagnosis." > > > > I am not too sure what to do from here. I would appreciate any other > > input > > you may have. > > > > "dean-dean" wrote: > > Quote: > >> In Event Viewer, under Applications, what is the Event ID for the error > >> (Event Source: MsiInstaller)? > >> > >> Is Device Manager showing the correct speed of your processor under the > >> Processors node? Are you using the High Performance plan in Control > >> Panel\Power Options? > >> > >> Some things to try: > >> > >> Clean the Temp Directory by using the Disk Cleanup utility (Start > >> Menu\Programs\Accessories\System Tools). Put a check next to "Temporary > >> files". > >> > >> Make sure you have administrative privileges. Run the installer from an > >> Administrative account. Or right-click on Setup, and choose "Run as > >> Administrator", if setup is an .exe type-file (.msi-type files don't have > >> that option, however). If these things don't work, > >> > >> Download and install the Windows Installer CleanUp Utility, found here: > >> > >> http://support.microsoft.com/kb/290301 > >> > >> Run Windows Install Clean Up (a shortcut should be in the Start Menu > > >> Programs). Highlight all references to Halo 2 (only!), and click on > >> Remove. Don't remove other entries for other programs (like Acrobat > >> Reader, > >> for example), or they will stop working. > >> > >> Then try to reinstall Halo 2. > >> > >> "Brandon" <Brandon@xxxxxx> wrote in message > >> news:B053C83E-D42E-46BB-9FF3-8D631262FD8C@xxxxxx > >> >I just upgraded from XP to Vista Home Premium yesterday. I tried to > >> >install > >> > Halo 2 (the main reason I upgraded) and I am getting error messages > >> > during > >> > the installation. The first one is that my processor doesn't meet the > >> > requirements. I saw this issue in KB 909534 (I have a 2.4 Ghz > >> > misreported > >> > as > >> > ~900 Mhz). About 2 seconds after the installation begins I get the > >> > following > >> > error: > >> > > >> > "One of the installation steps failed. Do you want to retry? > >> > redists\H2V-licr.msi: > >> > Fatal error during intallation." > >> > Along with retry or cancel information. > >> > > >> > I have also looked at KB 258496 and read the readme file on the DVD. I > >> > have > >> > tried numerous possible remedies listed, but with no luck. I haven't > >> > found > >> > any information relating to this same error. > >> > >> > |
My System Specs![]() |
| | #6 (permalink) |
| | Re: Halo 2 Installation Problems Halo 2 just wont autorun, then i open up "Computer" and double click on the DVD-ROM Drive and it opens up the disk as a folder :| Help?? -- Harry115 ------------------------------------------------------------------------ Harry115's Profile: http://forums.techarena.in/member.php?userid=39023 View this thread: http://forums.techarena.in/showthread.php?t=819004 http://forums.techarena.in |
My System Specs![]() |
| | #7 (permalink) |
| | Re: Halo 2 Installation Problems On Sun, 6 Jan 2008 18:59:39 +0530, Harry115 <Harry115.32rq7g@xxxxxx> wrote: Quote: > >Halo 2 just wont autorun, then i open up "Computer" and double click on >the DVD-ROM Drive and it opens up the disk as a folder :| Otherwise, just start the installer by double-clicking on it. It's called "setup.exe". I also advise you to run it as an Administrator (right-click on "setup.exe" and choose "run as Administrator".) Once it's installed, you will start the game using the icon the installer places on your Desktop. NOTE that this game will NOT run without the Halo Disk in the drive. It cannot be a copy, either. It MUST be the original Halo 2 disk. Donald L McDaniel |
My System Specs![]() |
| | #8 (permalink) |
| | Re: Halo 2 Installation Problems "Donald L McDaniel" <orthocrossATkomkastDOTnet> wrote in message news:jdg2o3dqll616i26gpj46hm56g38bftjcq@xxxxxx Quote: > On Sun, 6 Jan 2008 18:59:39 +0530, Harry115 > <Harry115.32rq7g@xxxxxx> wrote: > Quote: >> >>Halo 2 just wont autorun, then i open up "Computer" and double click on >>the DVD-ROM Drive and it opens up the disk as a folder :| > Turn autorun on for that DVD drive? > > Otherwise, just start the installer by double-clicking on it. It's > called "setup.exe". I also advise you to run it as an Administrator > (right-click on "setup.exe" and choose "run as Administrator".) > > Once it's installed, you will start the game using the icon the > installer places on your Desktop. > > NOTE that this game will NOT run without the Halo Disk in the drive. > It cannot be a copy, either. It MUST be the original Halo 2 disk. Quote: > > Donald L McDaniel > |
My System Specs![]() |
| | #9 (permalink) |
| | Re: Halo 2 Installation Problems Setup.exe isn't there, and its legal. -- Harry115 ------------------------------------------------------------------------ Harry115's Profile: http://forums.techarena.in/member.php?userid=39023 View this thread: http://forums.techarena.in/showthread.php?t=819004 http://forums.techarena.in |
My System Specs![]() |
| | #10 (permalink) |
| | Re: Halo 2 Installation Problems startup.exe Is that there? And is it an original, not copied DVD? Does the DVD work properly in another computer? Have you verified, with other media, your DVD drive functions properly by installing another program from DVD? -- Jupiter Jones [MVP] http://www3.telus.net/dandemar "Harry115" <Harry115.32tyre@xxxxxx> wrote in message news:Harry115.32tyre@xxxxxx Quote: > > Setup.exe isn't there, and its legal. > > > -- > Harry115 > ------------------------------------------------------------------------ > Harry115's Profile: > http://forums.techarena.in/member.php?userid=39023 > View this thread: http://forums.techarena.in/showthread.php?t=819004 > > http://forums.techarena.in > |
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