Windows Vista Forums

Explorer keeps crashing inside directory with favicons
  1. #1


    EspenA Guest

    Explorer keeps crashing inside directory with favicons

    Hi,



    I'm sorry if this is the wrong place to seek help and all that, but I've
    given up finding a place to submit bug reports to Microsoft regarding crashes.

    The case is simple: I have a directory with favicons which have been saved
    during browsing. Now, when I browse these files, deleting the ones I don't
    need etc., explorer.exe crashes at each attempt after I've been looking in
    the directory for maybe 15-20 seconds. This crash only occurs inside this
    specific directory, so it's definitely a corner-case, but yet again: A crash
    is a crash, and it should be fixed.

    So, can I contact Microsoft in a way that's free? I'll be glad to help you
    figure it out.

    Thanks in advance,

    Espen Andersson

      My System SpecsSystem Spec

  2. #2


    zachd [MSFT] Guest

    Re: Explorer keeps crashing inside directory with favicons


    Use the Problem Reports and Solutions tool to report the crash -- what's the
    fault bucket information:
    http://zachd.com/pss/pss.html#bucket
    ?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --

    "EspenA" <EspenA@xxxxxx> wrote in message
    news:C95ED704-9ED3-4624-805F-8211051E3AC0@xxxxxx

    > Hi,
    >
    > I'm sorry if this is the wrong place to seek help and all that, but I've
    > given up finding a place to submit bug reports to Microsoft regarding
    > crashes.
    >
    > The case is simple: I have a directory with favicons which have been saved
    > during browsing. Now, when I browse these files, deleting the ones I don't
    > need etc., explorer.exe crashes at each attempt after I've been looking in
    > the directory for maybe 15-20 seconds. This crash only occurs inside this
    > specific directory, so it's definitely a corner-case, but yet again: A
    > crash
    > is a crash, and it should be fixed.
    >
    > So, can I contact Microsoft in a way that's free? I'll be glad to help you
    > figure it out.
    >
    > Thanks in advance,
    >
    > Espen Andersson


      My System SpecsSystem Spec

Explorer keeps crashing inside directory with favicons problems?

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