Vista - sleep and won't wake up

04-08-2008

I have read this thread and didn't see where the problem got solved.
Can someone respond if this issue has been fixed.
We have a new gateway desktop with vista ultimate and we have had this
problem from day one where neither the mouse nor the keyboard responds when
we put the computer on sleep.

Thanks
--
Gatewayldy

"Don" wrote:

Quote:

> I have the same problem. Computer only a couple of days old and this sleep
> issue started today. I'm fully up-to-date with updates. Have to unplug my
> computer to get it going. I'm way too old for this kind of nonsense and I
> haven't a clue what to do about it.
> --
> Don
>
>
> "twotoursvn@xxxxxx" wrote:
>

Quote:

> > Your problem is like mine. The blue flash DOESNT, and keyboard presses or
> > mouse movement do nothing. I've tried pressing the power button to no avail.
> > I have to reboot and simply "resume Windows" does NOT work either. Tech
> > support from ACER and BEST BUY is NONexistent!
> > --
> > Steve in the midwest
> >
> >
> > "Andrew" wrote:
> >

Quote:

> > > Whenever mine goes into sleep, it really doesn't (at least I don't think so)
> > > because the power button doesn't flash off and on (it used to when sleep
> > > worked). I've left all the default settings the same. In order to turn it
> > > on, I have to push the power button to turn it off, then on again (still the
> > > screen stays blank), then off again, then on again. Finally, the screen says
> > > "Cannot resume from current restoration settings." Then it ask if I want to
> > > continue to try resuming or if I want to erase restoration data and reboot,
> > > which is what I have to do. I tried a patch from microsoft, but it didn't
> > > work. Any ideas?
> > >
> > > Andrew

04-08-2008

Go to Advance Power Settings.
Set hard drive to turn off a minute or 2 before sleep.
Set Hybrid and Hibernate modes to "Never/Off"
Under USB settings select "Disable"
Under Multimedia select "Allow ....."
-------
*Report back, please*

"Gatewayldy" <Gatewayldy@xxxxxx> wrote in message
news:05344015-457B-438A-9983-06B75E0CC049@xxxxxx

Quote:

>I have read this thread and didn't see where the problem got solved.
> Can someone respond if this issue has been fixed.
> We have a new gateway desktop with vista ultimate and we have had this
> problem from day one where neither the mouse nor the keyboard responds
> when
> we put the computer on sleep.
>
> Thanks
> --
> Gatewayldy
>
>
> "Don" wrote:
>

Quote:

>> I have the same problem. Computer only a couple of days old and this
>> sleep
>> issue started today. I'm fully up-to-date with updates. Have to unplug
>> my
>> computer to get it going. I'm way too old for this kind of nonsense and
>> I
>> haven't a clue what to do about it.
>> --
>> Don
>>
>>
>> "twotoursvn@xxxxxx" wrote:
>>

Quote:

>> > Your problem is like mine. The blue flash DOESNT, and keyboard presses
>> > or
>> > mouse movement do nothing. I've tried pressing the power button to no
>> > avail.
>> > I have to reboot and simply "resume Windows" does NOT work either.
>> > Tech
>> > support from ACER and BEST BUY is NONexistent!
>> > --
>> > Steve in the midwest
>> >
>> >
>> > "Andrew" wrote:
>> >
>> > > Whenever mine goes into sleep, it really doesn't (at least I don't
>> > > think so)
>> > > because the power button doesn't flash off and on (it used to when
>> > > sleep
>> > > worked). I've left all the default settings the same. In order to
>> > > turn it
>> > > on, I have to push the power button to turn it off, then on again
>> > > (still the
>> > > screen stays blank), then off again, then on again. Finally, the
>> > > screen says
>> > > "Cannot resume from current restoration settings." Then it ask if I
>> > > want to
>> > > continue to try resuming or if I want to erase restoration data and
>> > > reboot,
>> > > which is what I have to do. I tried a patch from microsoft, but it
>> > > didn't
>> > > work. Any ideas?
>> > >
>> > > Andrew

04-08-2008	#21 (permalink)
Gatewayldy n/a posts	Re: sleep and won't wake up I have read this thread and didn't see where the problem got solved. Can someone respond if this issue has been fixed. We have a new gateway desktop with vista ultimate and we have had this problem from day one where neither the mouse nor the keyboard responds when we put the computer on sleep. Thanks -- Gatewayldy "Don" wrote: Quote: > I have the same problem. Computer only a couple of days old and this sleep > issue started today. I'm fully up-to-date with updates. Have to unplug my > computer to get it going. I'm way too old for this kind of nonsense and I > haven't a clue what to do about it. > -- > Don > > > "twotoursvn@xxxxxx" wrote: > Quote: > > Your problem is like mine. The blue flash DOESNT, and keyboard presses or > > mouse movement do nothing. I've tried pressing the power button to no avail. > > I have to reboot and simply "resume Windows" does NOT work either. Tech > > support from ACER and BEST BUY is NONexistent! > > -- > > Steve in the midwest > > > > > > "Andrew" wrote: > > Quote: > > > Whenever mine goes into sleep, it really doesn't (at least I don't think so) > > > because the power button doesn't flash off and on (it used to when sleep > > > worked). I've left all the default settings the same. In order to turn it > > > on, I have to push the power button to turn it off, then on again (still the > > > screen stays blank), then off again, then on again. Finally, the screen says > > > "Cannot resume from current restoration settings." Then it ask if I want to > > > continue to try resuming or if I want to erase restoration data and reboot, > > > which is what I have to do. I tried a patch from microsoft, but it didn't > > > work. Any ideas? > > > > > > Andrew
My System Specs

04-08-2008	#22 (permalink)
Bob n/a posts	Re: sleep and won't wake up Go to Advance Power Settings. Set hard drive to turn off a minute or 2 before sleep. Set Hybrid and Hibernate modes to "Never/Off" Under USB settings select "Disable" Under Multimedia select "Allow ....." ------- Report back, please "Gatewayldy" <Gatewayldy@xxxxxx> wrote in message news:05344015-457B-438A-9983-06B75E0CC049@xxxxxx Quote: >I have read this thread and didn't see where the problem got solved. > Can someone respond if this issue has been fixed. > We have a new gateway desktop with vista ultimate and we have had this > problem from day one where neither the mouse nor the keyboard responds > when > we put the computer on sleep. > > Thanks > -- > Gatewayldy > > > "Don" wrote: > Quote: >> I have the same problem. Computer only a couple of days old and this >> sleep >> issue started today. I'm fully up-to-date with updates. Have to unplug >> my >> computer to get it going. I'm way too old for this kind of nonsense and >> I >> haven't a clue what to do about it. >> -- >> Don >> >> >> "twotoursvn@xxxxxx" wrote: >> Quote: >> > Your problem is like mine. The blue flash DOESNT, and keyboard presses >> > or >> > mouse movement do nothing. I've tried pressing the power button to no >> > avail. >> > I have to reboot and simply "resume Windows" does NOT work either. >> > Tech >> > support from ACER and BEST BUY is NONexistent! >> > -- >> > Steve in the midwest >> > >> > >> > "Andrew" wrote: >> > >> > > Whenever mine goes into sleep, it really doesn't (at least I don't >> > > think so) >> > > because the power button doesn't flash off and on (it used to when >> > > sleep >> > > worked). I've left all the default settings the same. In order to >> > > turn it >> > > on, I have to push the power button to turn it off, then on again >> > > (still the >> > > screen stays blank), then off again, then on again. Finally, the >> > > screen says >> > > "Cannot resume from current restoration settings." Then it ask if I >> > > want to >> > > continue to try resuming or if I want to erase restoration data and >> > > reboot, >> > > which is what I have to do. I tried a patch from microsoft, but it >> > > didn't >> > > work. Any ideas? >> > > >> > > Andrew
My System Specs

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