Vista - Norton System Works - Cleanup - clashes with Vista

10-23-2007

I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista
Home Premium.

I recently downloaded Norton System Works BAsic 2007.
Works fine, except fro Cleanup. Run by itself it crashes (Program not
responding), run as part of Norton One Button Checkup it doesn't stop
scanning (not even after 7hrs).

Symantec Tech Support gave me 2 solutions

A) Clean temp files, and defrag and run Cleanup again

That was nonsense. Nothing changed

B) Cleanup gets in the way of a Vista component. Do a cleanboot and
run Cleanup again.

That actually made sense. I did a clean boot but Norton would not
respond after the clean boot. So it needs a Vista component running.

Before I clean boot 200 times and add one component after another, to
find out which one Norton needs to start, I want to ask:

Does anybody have the same problem?
What component do I need to include in cleanboot, so that Norton
starts, but Cleanup isn't impaired?

Thanks

10-23-2007

<imho>
The component you need is AVG by Grisoft
and then uninstall Norton.
</imho>

I refuse to run Norton on any machine I own.

--

Steve Easton

"Docspec" <Docspec@xxxxxx> wrote in message news:1193175165.795699.312640@xxxxxx

Quote:

>I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista
> Home Premium.
>
> I recently downloaded Norton System Works BAsic 2007.
> Works fine, except fro Cleanup. Run by itself it crashes (Program not
> responding), run as part of Norton One Button Checkup it doesn't stop
> scanning (not even after 7hrs).
>
> Symantec Tech Support gave me 2 solutions
>
> A) Clean temp files, and defrag and run Cleanup again
>
> That was nonsense. Nothing changed
>
> B) Cleanup gets in the way of a Vista component. Do a cleanboot and
> run Cleanup again.
>
> That actually made sense. I did a clean boot but Norton would not
> respond after the clean boot. So it needs a Vista component running.
>
> Before I clean boot 200 times and add one component after another, to
> find out which one Norton needs to start, I want to ask:
>
> Does anybody have the same problem?
> What component do I need to include in cleanboot, so that Norton
> starts, but Cleanup isn't impaired?
>
> Thanks
>

10-23-2007

Are you related to Sheena Easton?
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Steve Easton" <admin@xxxxxx> wrote in message
news:%23CSqyQcFIHA.4544@xxxxxx

Quote:

> <imho>
> The component you need is AVG by Grisoft
> and then uninstall Norton.
> </imho>
>
> I refuse to run Norton on any machine I own.
>
> --
>
> Steve Easton
>
>
>
>
> "Docspec" <Docspec@xxxxxx> wrote in message
> news:1193175165.795699.312640@xxxxxx

Quote:

>>I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista
>> Home Premium.
>>
>> I recently downloaded Norton System Works BAsic 2007.
>> Works fine, except fro Cleanup. Run by itself it crashes (Program not
>> responding), run as part of Norton One Button Checkup it doesn't stop
>> scanning (not even after 7hrs).
>>
>> Symantec Tech Support gave me 2 solutions
>>
>> A) Clean temp files, and defrag and run Cleanup again
>>
>> That was nonsense. Nothing changed
>>
>> B) Cleanup gets in the way of a Vista component. Do a cleanboot and
>> run Cleanup again.
>>
>> That actually made sense. I did a clean boot but Norton would not
>> respond after the clean boot. So it needs a Vista component running.
>>
>> Before I clean boot 200 times and add one component after another, to
>> find out which one Norton needs to start, I want to ask:
>>
>> Does anybody have the same problem?
>> What component do I need to include in cleanboot, so that Norton
>> starts, but Cleanup isn't impaired?
>>
>> Thanks
>>

>
>

**joel406** · 10-23-2007

Using Any Norton Product is a disaster waiting to happen.

I recomend NOT using anything with the Norton or Symantec name on it.

You "WILL" have problems.

10-23-2007

By the reports posted here there are more problems with Norton/Symantec
*anything* than there are with Vista. This has been so for the past 4-5
years. The last stable version of anything Norton was SystemWorks 2002.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

"Docspec" <Docspec@xxxxxx> wrote in message
news:1193175165.795699.312640@xxxxxx

Quote:

>I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista
> Home Premium.
>
> I recently downloaded Norton System Works BAsic 2007.
> Works fine, except fro Cleanup. Run by itself it crashes (Program not
> responding), run as part of Norton One Button Checkup it doesn't stop
> scanning (not even after 7hrs).
>
> Symantec Tech Support gave me 2 solutions
>
> A) Clean temp files, and defrag and run Cleanup again
>
> That was nonsense. Nothing changed
>
> B) Cleanup gets in the way of a Vista component. Do a cleanboot and
> run Cleanup again.
>
> That actually made sense. I did a clean boot but Norton would not
> respond after the clean boot. So it needs a Vista component running.
>
> Before I clean boot 200 times and add one component after another, to
> find out which one Norton needs to start, I want to ask:
>
> Does anybody have the same problem?
> What component do I need to include in cleanboot, so that Norton
> starts, but Cleanup isn't impaired?
>
> Thanks
>

10-24-2007

Norton is a resource hungry, badly written mongrel of a program.
It was OK years ago, when it was simply an anti-virus.
Then it had to be everything to everybody(spyware, firewall, etc) as
Symantec wanted MORE money!!!!!

Use Avast Free 4 Home Anti-virus.

"Docspec" wrote:

Quote:

> I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista
> Home Premium.
>
> I recently downloaded Norton System Works BAsic 2007.
> Works fine, except fro Cleanup. Run by itself it crashes (Program not
> responding), run as part of Norton One Button Checkup it doesn't stop
> scanning (not even after 7hrs).
>
> Symantec Tech Support gave me 2 solutions
>
> A) Clean temp files, and defrag and run Cleanup again
>
> That was nonsense. Nothing changed
>
> B) Cleanup gets in the way of a Vista component. Do a cleanboot and
> run Cleanup again.
>
> That actually made sense. I did a clean boot but Norton would not
> respond after the clean boot. So it needs a Vista component running.
>
> Before I clean boot 200 times and add one component after another, to
> find out which one Norton needs to start, I want to ask:
>
> Does anybody have the same problem?
> What component do I need to include in cleanboot, so that Norton
> starts, but Cleanup isn't impaired?
>
> Thanks
>
>

10-24-2007

On Tue, 23 Oct 2007 21:32:45 -0000, Docspec wrote:

Quote:

> I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista
> Home Premium.
>
> I recently downloaded Norton System Works BAsic 2007.

The retail version of Norton can play havoc with your pc. Uninstall it
using Norton's own uninstall tool
http://service1.symantec.com/SUPPORT...05033108162039
and get a refund

As suggested on the site, you may wish to print out the directions before
proceeding.
Or
http://www.majorgeeks.com/Norton_Rem...NRT_d4749.html

While Norton's removal tool usually gets the job done, you may also want to
go to:
http://www.snapfiles.com/get/winsockxpfix.html
and download a copy of winsockxpfix just in case. Rarely, the removal of
NIS breakes the networking components in XP to the point where internet
access is impossible. This little utility will fix it back up.

If the Norton removal tool doesn't work satisfactory use this:
Revo Uninstaller Freeware - Remove unwanted programs and traces easily
http://www.revouninstaller.com/
and/or
RegSeeker
http://www.hoverdesk.net/freeware.htm
RegSeeker will remove all associated detritus (registry keys,files and
folders) from any application. I found this application user friendly and
very effective but suggest *not* to use the 'Clean the Registry' option.
Click onto 'Find in registry' and in the 'Search for' box type *Norton*;
The pertinent registry keys can then be safely deleted (just in case,
ensure that the 'Backup before deletion' is checked). Repeat the task by
typing in the Search for' box *Symantec*. You can then go on search and
remove associated files as well.
Then use NTREGOPT to compact the registry; Follow instructions.
http://www.larshederer.homepage.t-online.de/erunt

Real-time AV applications - for viral malware.
Do not utilize more than one (1) real-time anti-virus scanning engine!
Disable the e-mail scanning function during installation (Custom
Installation on some AV apps.) as it provides no additional protection.
http://www.oehelp.com/OETips.aspx#3
In fact, most of experts (incl. Norton) believe that scanning incoming and
outgoing mail causes e-mail file corruption.

Avira AntiVir® PersonalEdition Classic - Free
http://www.free-av.com/antivirus/allinonen.html

Free antivirus - avast! 4 Home Edition
http://www.avast.com/eng/avast_4_home.html
(Choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.)

AVG Anti-Virus Free Edition
http://free.grisoft.com/

ESET NOD32 Antivirus - Not Free
http://www.eset.com/
Have you seen these "extra settings for NOD32"?
http://www.wilderssecurity.com/showthread.php?t=37509

On-demand AV application.
(add it to your arsenal and use it as a "second opinion" av scanner).
BitDefender10 Free Edition
http://www.bitdefender.com/PRODUCT-1...e-Edition.html

Good luck

10-24-2007

Well, my ancestors were from Scotland so I guess there's a remote possibility.

--

Steve Easton

"Andre Da Costa[ActiveWin]" <andred25@xxxxxx> wrote in message
news:OFnTbVcFIHA.1056@xxxxxx

Quote:

> Are you related to Sheena Easton?
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Steve Easton" <admin@xxxxxx> wrote in message news:%23CSqyQcFIHA.4544@xxxxxx

Quote:

>> <imho>
>> The component you need is AVG by Grisoft
>> and then uninstall Norton.
>> </imho>
>>
>> I refuse to run Norton on any machine I own.
>>
>> --
>>
>> Steve Easton
>>
>>
>>
>>
>> "Docspec" <Docspec@xxxxxx> wrote in message
>> news:1193175165.795699.312640@xxxxxx

Quote:

>>>I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista
>>> Home Premium.
>>>
>>> I recently downloaded Norton System Works BAsic 2007.
>>> Works fine, except fro Cleanup. Run by itself it crashes (Program not
>>> responding), run as part of Norton One Button Checkup it doesn't stop
>>> scanning (not even after 7hrs).
>>>
>>> Symantec Tech Support gave me 2 solutions
>>>
>>> A) Clean temp files, and defrag and run Cleanup again
>>>
>>> That was nonsense. Nothing changed
>>>
>>> B) Cleanup gets in the way of a Vista component. Do a cleanboot and
>>> run Cleanup again.
>>>
>>> That actually made sense. I did a clean boot but Norton would not
>>> respond after the clean boot. So it needs a Vista component running.
>>>
>>> Before I clean boot 200 times and add one component after another, to
>>> find out which one Norton needs to start, I want to ask:
>>>
>>> Does anybody have the same problem?
>>> What component do I need to include in cleanboot, so that Norton
>>> starts, but Cleanup isn't impaired?
>>>
>>> Thanks
>>>

>>
>>

>
>

10-24-2007

Docspec wrote:

Quote:

>
> Before I clean boot 200 times and add one component after another, to
> find out which one Norton needs to start, I want to ask:
>
> Does anybody have the same problem?

Unlikely.

Virtually no one here runs anything by Norton/Symantec.

10-23-2007	#1 (permalink)
Docspec n/a posts	Norton System Works - Cleanup - clashes with Vista I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista Home Premium. I recently downloaded Norton System Works BAsic 2007. Works fine, except fro Cleanup. Run by itself it crashes (Program not responding), run as part of Norton One Button Checkup it doesn't stop scanning (not even after 7hrs). Symantec Tech Support gave me 2 solutions A) Clean temp files, and defrag and run Cleanup again That was nonsense. Nothing changed B) Cleanup gets in the way of a Vista component. Do a cleanboot and run Cleanup again. That actually made sense. I did a clean boot but Norton would not respond after the clean boot. So it needs a Vista component running. Before I clean boot 200 times and add one component after another, to find out which one Norton needs to start, I want to ask: Does anybody have the same problem? What component do I need to include in cleanboot, so that Norton starts, but Cleanup isn't impaired? Thanks
My System Specs

10-23-2007	#2 (permalink)
Steve Easton n/a posts	Re: Norton System Works - Cleanup - clashes with Vista <imho> The component you need is AVG by Grisoft and then uninstall Norton. </imho> I refuse to run Norton on any machine I own. -- Steve Easton "Docspec" <Docspec@xxxxxx> wrote in message news:1193175165.795699.312640@xxxxxx Quote: >I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista > Home Premium. > > I recently downloaded Norton System Works BAsic 2007. > Works fine, except fro Cleanup. Run by itself it crashes (Program not > responding), run as part of Norton One Button Checkup it doesn't stop > scanning (not even after 7hrs). > > Symantec Tech Support gave me 2 solutions > > A) Clean temp files, and defrag and run Cleanup again > > That was nonsense. Nothing changed > > B) Cleanup gets in the way of a Vista component. Do a cleanboot and > run Cleanup again. > > That actually made sense. I did a clean boot but Norton would not > respond after the clean boot. So it needs a Vista component running. > > Before I clean boot 200 times and add one component after another, to > find out which one Norton needs to start, I want to ask: > > Does anybody have the same problem? > What component do I need to include in cleanboot, so that Norton > starts, but Cleanup isn't impaired? > > Thanks >
My System Specs

10-23-2007	#3 (permalink)
Andre Da Costa[ActiveWin] n/a posts	Re: Norton System Works - Cleanup - clashes with Vista Are you related to Sheena Easton? -- Andre Blog: http://adacosta.spaces.live.com My Vista Quickstart Guide: http://adacosta.spaces.live.com/blog...3DB!9709.entry "Steve Easton" <admin@xxxxxx> wrote in message news:%23CSqyQcFIHA.4544@xxxxxx Quote: > <imho> > The component you need is AVG by Grisoft > and then uninstall Norton. > </imho> > > I refuse to run Norton on any machine I own. > > -- > > Steve Easton > > > > > "Docspec" <Docspec@xxxxxx> wrote in message > news:1193175165.795699.312640@xxxxxx Quote: >>I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista >> Home Premium. >> >> I recently downloaded Norton System Works BAsic 2007. >> Works fine, except fro Cleanup. Run by itself it crashes (Program not >> responding), run as part of Norton One Button Checkup it doesn't stop >> scanning (not even after 7hrs). >> >> Symantec Tech Support gave me 2 solutions >> >> A) Clean temp files, and defrag and run Cleanup again >> >> That was nonsense. Nothing changed >> >> B) Cleanup gets in the way of a Vista component. Do a cleanboot and >> run Cleanup again. >> >> That actually made sense. I did a clean boot but Norton would not >> respond after the clean boot. So it needs a Vista component running. >> >> Before I clean boot 200 times and add one component after another, to >> find out which one Norton needs to start, I want to ask: >> >> Does anybody have the same problem? >> What component do I need to include in cleanboot, so that Norton >> starts, but Cleanup isn't impaired? >> >> Thanks >> > >
My System Specs

10-23-2007	#4 (permalink)
joel406 Vista Business/Home Premium/Ultimate x64/Server 2008 X64 471 posts	Re: Norton System Works - Cleanup - clashes with Vista Using Any Norton Product is a disaster waiting to happen. I recomend NOT using anything with the Norton or Symantec name on it. You "WILL" have problems.
My System Specs

10-23-2007	#5 (permalink)
Richard Urban n/a posts	Re: Norton System Works - Cleanup - clashes with Vista By the reports posted here there are more problems with Norton/Symantec anything than there are with Vista. This has been so for the past 4-5 years. The last stable version of anything Norton was SystemWorks 2002. -- Regards, Richard Urban Microsoft MVP Windows Shell/User (For email, remove the obvious from my address) "Docspec" <Docspec@xxxxxx> wrote in message news:1193175165.795699.312640@xxxxxx Quote: >I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista > Home Premium. > > I recently downloaded Norton System Works BAsic 2007. > Works fine, except fro Cleanup. Run by itself it crashes (Program not > responding), run as part of Norton One Button Checkup it doesn't stop > scanning (not even after 7hrs). > > Symantec Tech Support gave me 2 solutions > > A) Clean temp files, and defrag and run Cleanup again > > That was nonsense. Nothing changed > > B) Cleanup gets in the way of a Vista component. Do a cleanboot and > run Cleanup again. > > That actually made sense. I did a clean boot but Norton would not > respond after the clean boot. So it needs a Vista component running. > > Before I clean boot 200 times and add one component after another, to > find out which one Norton needs to start, I want to ask: > > Does anybody have the same problem? > What component do I need to include in cleanboot, so that Norton > starts, but Cleanup isn't impaired? > > Thanks >
My System Specs

10-24-2007	#6 (permalink)
Mick Murphy n/a posts	RE: Norton System Works - Cleanup - clashes with Vista Norton is a resource hungry, badly written mongrel of a program. It was OK years ago, when it was simply an anti-virus. Then it had to be everything to everybody(spyware, firewall, etc) as Symantec wanted MORE money!!!!! Use Avast Free 4 Home Anti-virus. "Docspec" wrote: Quote: > I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista > Home Premium. > > I recently downloaded Norton System Works BAsic 2007. > Works fine, except fro Cleanup. Run by itself it crashes (Program not > responding), run as part of Norton One Button Checkup it doesn't stop > scanning (not even after 7hrs). > > Symantec Tech Support gave me 2 solutions > > A) Clean temp files, and defrag and run Cleanup again > > That was nonsense. Nothing changed > > B) Cleanup gets in the way of a Vista component. Do a cleanboot and > run Cleanup again. > > That actually made sense. I did a clean boot but Norton would not > respond after the clean boot. So it needs a Vista component running. > > Before I clean boot 200 times and add one component after another, to > find out which one Norton needs to start, I want to ask: > > Does anybody have the same problem? > What component do I need to include in cleanboot, so that Norton > starts, but Cleanup isn't impaired? > > Thanks > >
My System Specs

10-24-2007	#7 (permalink)
Kayman n/a posts	Re: Norton System Works - Cleanup - clashes with Vista On Tue, 23 Oct 2007 21:32:45 -0000, Docspec wrote: Quote: > I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista > Home Premium. > > I recently downloaded Norton System Works BAsic 2007. The retail version of Norton can play havoc with your pc. Uninstall it using Norton's own uninstall tool http://service1.symantec.com/SUPPORT...05033108162039 and get a refund As suggested on the site, you may wish to print out the directions before proceeding. Or http://www.majorgeeks.com/Norton_Rem...NRT_d4749.html While Norton's removal tool usually gets the job done, you may also want to go to: http://www.snapfiles.com/get/winsockxpfix.html and download a copy of winsockxpfix just in case. Rarely, the removal of NIS breakes the networking components in XP to the point where internet access is impossible. This little utility will fix it back up. If the Norton removal tool doesn't work satisfactory use this: Revo Uninstaller Freeware - Remove unwanted programs and traces easily http://www.revouninstaller.com/ and/or RegSeeker http://www.hoverdesk.net/freeware.htm RegSeeker will remove all associated detritus (registry keys,files and folders) from any application. I found this application user friendly and very effective but suggest not to use the 'Clean the Registry' option. Click onto 'Find in registry' and in the 'Search for' box type Norton; The pertinent registry keys can then be safely deleted (just in case, ensure that the 'Backup before deletion' is checked). Repeat the task by typing in the Search for' box Symantec. You can then go on search and remove associated files as well. Then use NTREGOPT to compact the registry; Follow instructions. http://www.larshederer.homepage.t-online.de/erunt Real-time AV applications - for viral malware. Do not utilize more than one (1) real-time anti-virus scanning engine! Disable the e-mail scanning function during installation (Custom Installation on some AV apps.) as it provides no additional protection. http://www.oehelp.com/OETips.aspx#3 In fact, most of experts (incl. Norton) believe that scanning incoming and outgoing mail causes e-mail file corruption. Avira AntiVir® PersonalEdition Classic - Free http://www.free-av.com/antivirus/allinonen.html Free antivirus - avast! 4 Home Edition http://www.avast.com/eng/avast_4_home.html (Choose Custom Installation and under Resident Protection, uncheck: Internet Mail and Outlook/Exchange.) AVG Anti-Virus Free Edition http://free.grisoft.com/ ESET NOD32 Antivirus - Not Free http://www.eset.com/ Have you seen these "extra settings for NOD32"? http://www.wilderssecurity.com/showthread.php?t=37509 On-demand AV application. (add it to your arsenal and use it as a "second opinion" av scanner). BitDefender10 Free Edition http://www.bitdefender.com/PRODUCT-1...e-Edition.html Good luck
My System Specs

10-24-2007	#8 (permalink)
Steve Easton n/a posts	Re: Norton System Works - Cleanup - clashes with Vista Well, my ancestors were from Scotland so I guess there's a remote possibility. -- Steve Easton "Andre Da Costa[ActiveWin]" <andred25@xxxxxx> wrote in message news:OFnTbVcFIHA.1056@xxxxxx Quote: > Are you related to Sheena Easton? > -- > Andre > Blog: http://adacosta.spaces.live.com > My Vista Quickstart Guide: > http://adacosta.spaces.live.com/blog...3DB!9709.entry > "Steve Easton" <admin@xxxxxx> wrote in message news:%23CSqyQcFIHA.4544@xxxxxx Quote: >> <imho> >> The component you need is AVG by Grisoft >> and then uninstall Norton. >> </imho> >> >> I refuse to run Norton on any machine I own. >> >> -- >> >> Steve Easton >> >> >> >> >> "Docspec" <Docspec@xxxxxx> wrote in message >> news:1193175165.795699.312640@xxxxxx Quote: >>>I have a Dell Inspiron 531 AMD X2 5000+, 4GB RAM, 300 GB HDD, Vista >>> Home Premium. >>> >>> I recently downloaded Norton System Works BAsic 2007. >>> Works fine, except fro Cleanup. Run by itself it crashes (Program not >>> responding), run as part of Norton One Button Checkup it doesn't stop >>> scanning (not even after 7hrs). >>> >>> Symantec Tech Support gave me 2 solutions >>> >>> A) Clean temp files, and defrag and run Cleanup again >>> >>> That was nonsense. Nothing changed >>> >>> B) Cleanup gets in the way of a Vista component. Do a cleanboot and >>> run Cleanup again. >>> >>> That actually made sense. I did a clean boot but Norton would not >>> respond after the clean boot. So it needs a Vista component running. >>> >>> Before I clean boot 200 times and add one component after another, to >>> find out which one Norton needs to start, I want to ask: >>> >>> Does anybody have the same problem? >>> What component do I need to include in cleanboot, so that Norton >>> starts, but Cleanup isn't impaired? >>> >>> Thanks >>> >> >> > >
My System Specs

10-24-2007	#9 (permalink)
HeyBub n/a posts	Re: Norton System Works - Cleanup - clashes with Vista Docspec wrote: Quote: > > Before I clean boot 200 times and add one component after another, to > find out which one Norton needs to start, I want to ask: > > Does anybody have the same problem? Unlikely. Virtually no one here runs anything by Norton/Symantec.
My System Specs

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