Windows Vista Forums

Problems with Adobe software
  1. #1


    rfbaum47 Guest

    Problems with Adobe software

    I'm having problems with Adobe reader and Photoshop elements 6.0 and getting
    the licensing agreement acceptance. When the agreement pops up to accept or
    decline (in reader) you can click on accept and nothing happens. You have to
    X out and you cannot run the reader.

    In Elements I had registered the program and confirmed this with Adobe. Then
    PSE 6 started asking me to register, remind again in 7 days, or not register.
    No matter what you select nothing happens. Adobe says you have to run the
    program as the ADMINISTRATOR. That doesn't work. Now I'm down to calling
    Microsoft, Toshiba, or Adobe again. Each says the problem is the other guys!



    Has any one else experienced this?

      My System SpecsSystem Spec

  2. #2


    Andre Da Costa[ActiveWin] Guest

    Re: Problems with Adobe software

    Posted by Carey Frisch:
    Issue:

    When you install Adobe Reader 8 on Windows Vista you see
    the error message, "The Temp folder is on a drive that is full or is
    inaccessible. Free up space on the drive or verify that you have
    write permission on the Temp folder."

    Reason:

    You have turned off User Account Control or you are logged
    in using the default administrator account.

    Solution:
    1. In Control Panels, choose User Accounts.
    2. Click "Turn User Account Control on or off".
    3. Check the box to "Use User Account Control (UAC) to help protect your
    computer" and then click OK.
    4. Restart your computer.
    5. Install Adobe Reader 8.

    Reference:

    Error, "The Temp folder is on a drive that is full..." when installing
    Acrobat 8 trial or Adobe Reader 8 (Windows Vista)
    http://www.adobe.com/cfusion/knowled....cfm?id=333643

    As for Photoshop Elements, is the version you are running the latest?
    --
    Andre
    Blog: http://adacosta.spaces.live.com
    My Vista Quickstart Guide:
    http://adacosta.spaces.live.com/blog...3DB!9709.entry
    "rfbaum47" <rfbaum47@xxxxxx> wrote in message
    news:3BEA7264-C8ED-4A67-A74E-E4829DAEED26@xxxxxx

    > I'm having problems with Adobe reader and Photoshop elements 6.0 and
    > getting
    > the licensing agreement acceptance. When the agreement pops up to accept
    > or
    > decline (in reader) you can click on accept and nothing happens. You have
    > to
    > X out and you cannot run the reader.
    >
    > In Elements I had registered the program and confirmed this with Adobe.
    > Then
    > PSE 6 started asking me to register, remind again in 7 days, or not
    > register.
    > No matter what you select nothing happens. Adobe says you have to run the
    > program as the ADMINISTRATOR. That doesn't work. Now I'm down to calling
    > Microsoft, Toshiba, or Adobe again. Each says the problem is the other
    > guys!
    >
    > Has any one else experienced this?


      My System SpecsSystem Spec

  3. #3


    Tom Sharp Guest

    Re: Problems with Adobe software

    Hello, press start, all programs, applications, run , then paste this
    command into the run bar: regsvr32 c:\windows\system32\jscript.dll it
    worked for me with other adobe software..
    "rfbaum47" <rfbaum47@xxxxxx> wrote in message
    news:3BEA7264-C8ED-4A67-A74E-E4829DAEED26@xxxxxx

    > I'm having problems with Adobe reader and Photoshop elements 6.0 and
    > getting
    > the licensing agreement acceptance. When the agreement pops up to accept
    > or
    > decline (in reader) you can click on accept and nothing happens. You have
    > to
    > X out and you cannot run the reader.
    >
    > In Elements I had registered the program and confirmed this with Adobe.
    > Then
    > PSE 6 started asking me to register, remind again in 7 days, or not
    > register.
    > No matter what you select nothing happens. Adobe says you have to run the
    > program as the ADMINISTRATOR. That doesn't work. Now I'm down to calling
    > Microsoft, Toshiba, or Adobe again. Each says the problem is the other
    > guys!
    >
    > Has any one else experienced this?

      My System SpecsSystem Spec

  4. #4



    Newbie
    Join Date : Dec 2007
    Posts : 1
    Vista Home Premium 32bit
    Local Time: 03:23 AM


     

    Re: Problems with Adobe software

    I installed Photoshop Elements 6.0 on my Vista machine (bought by my hubby for me for my birthday in Nov.), and launched and used it once...

    then, my SIL and DD bought me a new Kodak EasyShare Z1275 for Christmas. PSE 6 automatically popped up to download my photos for me...(and still does, even though...)

    then, I had a window pop up saying my license or certificate had expired (just bought PSE6 in October '07), and now, PSE6 won't launch....at all....help? Will that "regsvr32 c:\windows\system32\jscript.dll " help me here?

    Also - rfbaum47 - how did you contact Adobe? Was it part of the pay-for service (that I, being a little on the cheap side am trying to avoid, lol)?

    THANK YOU in advance for any insight you may have for me...

      My System SpecsSystem Spec

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