Restore points

Subject:

Greetings to all,
Can someone tell me me why I can only successfully use restore points via
the safe mode,
and not straight lithine Vista, winch tells me That "an un know errer has
occlure, etc."?
Tanks for Youri enlightenment

Cordialement
JL

Hi,

Apparently you did not check your original post for responses? See:
http://bertk.mvps.org/html/eerrormsgsv.html

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"La Poste" <maculottejean.lavie@xxxxxx> wrote in message
news:uBd6ZOxIIHA.1204@xxxxxx

Hi Rick,
Thanks for duplicating your response.
In fact, none of your answers brought a solution to my problem:
The message I get is the following, translated from French back to English:
"an uspecified error has occurred during system restore (windows update)"
That's all, no error code, just a generic event ID, 8209.
However, if I try to restore a point via the safe mode (no network
connection) it works perfectly.
I didn't try to switch the internet connection off durind a restoration
process, should I have done so?
I add a copy of the message found in the event observer. It's in French, but
accessible to anyone.
Thanks anyway for our assistance.

Quote

Nom du journal :Application
Source : System Restore
Date : 10/11/2007 10:06:10
ID de l'événement :8209
Catégorie de la tâche :Aucun
Niveau : Erreur
Mots clés : Classique
Utilisateur : N/A
Ordinateur : PORT-LAVIE
Description :
Une erreur non spécifiée s'est produite durant la restauration du système :
(Windows Update). Informations supplémentaires : .
XML de l'événement :
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="System Restore" />
<EventID Qualifiers="0">8209</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-11-10T09:06:10.000Z" />
<EventRecordID>23285</EventRecordID>
<Channel>Application</Channel>
<Computer>PORT-LAVIE</Computer>
<Security />
</System>
<EventData>
<Data>Windows Update</Data>
<Data>
</Data>
<Binary>000000005D0400002F04000000000000CBC8392507000000000000000000000000000000</Binary>
</EventData>
</Event>

Unquote

All te best
JL

"Rick Rogers" <rick@xxxxxx> a écrit dans le message de
news:uoG9DSyIIHA.5360@xxxxxx

Hi,

Sorry to have been brusque in the 2nd response, but you didn't indicate that
you had seen the initial response so there was no way to tell what you've
tried. Since we can't see your system, you need to let us know what you have
and haven't tried, and if something suggested does not help. Otherwise we
can only make assumptions and guesses.

As it seems to work in Safe mode, but not in normal mode, you need to look
at what programs are loading with the system. One or more of them is
interfering with the process. A high percentage of the time this is caused
by antivirus or antimalware software that is over-agressively trying to
protect the system. While there are some known issues with Norton's, other
vendors are suspect as well. I would start by disabling yours and seeing if
this resolves the problem.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"La Poste" <maculottejean.lavie@xxxxxx> wrote in message
news:eX2wdu3IIHA.1184@xxxxxx