Vista - Webmail

11-14-2007

Hi I am now fortunate enough to be able to work from home. I am able to
access my work emails at home via Microsoft Outlook Web Access, however, I am
unable to create, reply or forward emails from my work email address. The
strange thing is, that when I had my old PC (that had windows XP on it) I
could create new, reply and forward emails fine. However, I bought a new
laptop that came with Windows Vista, and now I am unable to reply to any
emails that I receive. I can open the reply window pane, and the new email
pan, however I cannot type anything in the writing pane (does that make
sense?). I have had the tech support people at my workplace have a look at my
computer, but they cannot work out why it wont work. it is fine on the
internal server, from inside my work, but not at home. I think this is a
Vista issue and I am hoping someone can shed some light on how I am able to
resolve this issue, any help would be greatly appreciated. Sorry for the long
email!
--
Thanks for your time!

11-14-2007

Hi,

Well there could be a whole bunch of reasons why. I've seen this a couple of
times.

Firstly, please ensure that your https site is in your trusted sites.

Are you using a firewall at work that is blocking activex's or is everything
exactly the same as when you had the XP machine connecting to OWA?

Hope this helps, I'm sure others can give you more technical answers

"redfxgt" <redfxgt@xxxxxx> wrote in message
news:CBED3BC1-EC2F-4BB5-B260-E296E9BC5144@xxxxxx

Quote:

> Hi I am now fortunate enough to be able to work from home. I am able to
> access my work emails at home via Microsoft Outlook Web Access, however, I
> am
> unable to create, reply or forward emails from my work email address. The
> strange thing is, that when I had my old PC (that had windows XP on it) I
> could create new, reply and forward emails fine. However, I bought a new
> laptop that came with Windows Vista, and now I am unable to reply to any
> emails that I receive. I can open the reply window pane, and the new email
> pan, however I cannot type anything in the writing pane (does that make
> sense?). I have had the tech support people at my workplace have a look at
> my
> computer, but they cannot work out why it wont work. it is fine on the
> internal server, from inside my work, but not at home. I think this is a
> Vista issue and I am hoping someone can shed some light on how I am able
> to
> resolve this issue, any help would be greatly appreciated. Sorry for the
> long
> email!
> --
> Thanks for your time!

11-14-2007

Hi,

Your Exchange server needs a patch. Your system administrator will need
this:
http://support.microsoft.com/kb/911829

--
Jane, not plain

64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP Windows Shell/User

"redfxgt" <redfxgt@xxxxxx> wrote in message
news:CBED3BC1-EC2F-4BB5-B260-E296E9BC5144@xxxxxx

Quote:

> Hi I am now fortunate enough to be able to work from home. I am able to
> access my work emails at home via Microsoft Outlook Web Access, however, I
> am
> unable to create, reply or forward emails from my work email address. The
> strange thing is, that when I had my old PC (that had windows XP on it) I
> could create new, reply and forward emails fine. However, I bought a new
> laptop that came with Windows Vista, and now I am unable to reply to any
> emails that I receive. I can open the reply window pane, and the new email
> pan, however I cannot type anything in the writing pane (does that make
> sense?). I have had the tech support people at my workplace have a look at
> my
> computer, but they cannot work out why it wont work. it is fine on the
> internal server, from inside my work, but not at home. I think this is a
> Vista issue and I am hoping someone can shed some light on how I am able
> to
> resolve this issue, any help would be greatly appreciated. Sorry for the
> long
> email!
> --
> Thanks for your time!

11-14-2007

Hi Jane

thanks for the tip, but when I tried to run the program is said something
about not being able to "extract elevation" then it tried to make it
compatible but when i ran the program again, the same error message came up.
Then I tried to run it again, and it said that there wasnt enough storage.
Surely it cant be that big?
--
Thanks for your time!

"Jane C" wrote:

Quote:

> Hi,
>
> Your Exchange server needs a patch. Your system administrator will need
> this:
> http://support.microsoft.com/kb/911829
>
> --
> Jane, not plain

64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> MVP Windows Shell/User
>
> "redfxgt" <redfxgt@xxxxxx> wrote in message
> news:CBED3BC1-EC2F-4BB5-B260-E296E9BC5144@xxxxxx

Quote:

> > Hi I am now fortunate enough to be able to work from home. I am able to
> > access my work emails at home via Microsoft Outlook Web Access, however, I
> > am
> > unable to create, reply or forward emails from my work email address. The
> > strange thing is, that when I had my old PC (that had windows XP on it) I
> > could create new, reply and forward emails fine. However, I bought a new
> > laptop that came with Windows Vista, and now I am unable to reply to any
> > emails that I receive. I can open the reply window pane, and the new email
> > pan, however I cannot type anything in the writing pane (does that make
> > sense?). I have had the tech support people at my workplace have a look at
> > my
> > computer, but they cannot work out why it wont work. it is fine on the
> > internal server, from inside my work, but not at home. I think this is a
> > Vista issue and I am hoping someone can shed some light on how I am able
> > to
> > resolve this issue, any help would be greatly appreciated. Sorry for the
> > long
> > email!
> > --
> > Thanks for your time!

>

11-14-2007

The patch needs to be run on the server, not your machine.
For a better mewsgtoup try
news://msnews.microsoft.com/microsof...change.clients

"redfxgt" <redfxgt@xxxxxx> wrote in message
news:7F49C289-6641-40FD-AA25-A8B310E54807@xxxxxx

Quote:

>
> thanks for the tip, but when I tried to run the program is said something
> about not being able to "extract elevation" then it tried to make it
> compatible but when i ran the program again, the same error message came
> up.
> Then I tried to run it again, and it said that there wasnt enough storage.
> Surely it cant be that big?
>
> "Jane C" wrote:

Quote:

>>
>> Your Exchange server needs a patch. Your system administrator will need
>> this:
>> http://support.microsoft.com/kb/911829
>>
>> "redfxgt" <redfxgt@xxxxxx> wrote in message
>> news:CBED3BC1-EC2F-4BB5-B260-E296E9BC5144@xxxxxx

Quote:

>> > Hi I am now fortunate enough to be able to work from home. I am able to
>> > access my work emails at home via Microsoft Outlook Web Access,
>> > however, I
>> > am
>> > unable to create, reply or forward emails from my work email address.
>> > The
>> > strange thing is, that when I had my old PC (that had windows XP on it)
>> > I
>> > could create new, reply and forward emails fine. However, I bought a
>> > new
>> > laptop that came with Windows Vista, and now I am unable to reply to
>> > any
>> > emails that I receive. I can open the reply window pane, and the new
>> > email
>> > pan, however I cannot type anything in the writing pane (does that make
>> > sense?). I have had the tech support people at my workplace have a look
>> > at
>> > my
>> > computer, but they cannot work out why it wont work. it is fine on the
>> > internal server, from inside my work, but not at home. I think this is
>> > a
>> > Vista issue and I am hoping someone can shed some light on how I am
>> > able
>> > to
>> > resolve this issue, any help would be greatly appreciated.

11-14-2007	#1 (permalink)
redfxgt n/a posts	Webmail Hi I am now fortunate enough to be able to work from home. I am able to access my work emails at home via Microsoft Outlook Web Access, however, I am unable to create, reply or forward emails from my work email address. The strange thing is, that when I had my old PC (that had windows XP on it) I could create new, reply and forward emails fine. However, I bought a new laptop that came with Windows Vista, and now I am unable to reply to any emails that I receive. I can open the reply window pane, and the new email pan, however I cannot type anything in the writing pane (does that make sense?). I have had the tech support people at my workplace have a look at my computer, but they cannot work out why it wont work. it is fine on the internal server, from inside my work, but not at home. I think this is a Vista issue and I am hoping someone can shed some light on how I am able to resolve this issue, any help would be greatly appreciated. Sorry for the long email! -- Thanks for your time!
My System Specs

11-14-2007	#2 (permalink)
rob n/a posts	Re: Webmail Hi, Well there could be a whole bunch of reasons why. I've seen this a couple of times. Firstly, please ensure that your https site is in your trusted sites. Are you using a firewall at work that is blocking activex's or is everything exactly the same as when you had the XP machine connecting to OWA? Hope this helps, I'm sure others can give you more technical answers "redfxgt" <redfxgt@xxxxxx> wrote in message news:CBED3BC1-EC2F-4BB5-B260-E296E9BC5144@xxxxxx Quote: > Hi I am now fortunate enough to be able to work from home. I am able to > access my work emails at home via Microsoft Outlook Web Access, however, I > am > unable to create, reply or forward emails from my work email address. The > strange thing is, that when I had my old PC (that had windows XP on it) I > could create new, reply and forward emails fine. However, I bought a new > laptop that came with Windows Vista, and now I am unable to reply to any > emails that I receive. I can open the reply window pane, and the new email > pan, however I cannot type anything in the writing pane (does that make > sense?). I have had the tech support people at my workplace have a look at > my > computer, but they cannot work out why it wont work. it is fine on the > internal server, from inside my work, but not at home. I think this is a > Vista issue and I am hoping someone can shed some light on how I am able > to > resolve this issue, any help would be greatly appreciated. Sorry for the > long > email! > -- > Thanks for your time!
My System Specs

11-14-2007	#3 (permalink)
Jane C n/a posts	Re: Webmail Hi, Your Exchange server needs a patch. Your system administrator will need this: http://support.microsoft.com/kb/911829 -- Jane, not plain 64 bit enabled :-) Batteries not included. Braincell on vacation ;-) MVP Windows Shell/User "redfxgt" <redfxgt@xxxxxx> wrote in message news:CBED3BC1-EC2F-4BB5-B260-E296E9BC5144@xxxxxx Quote: > Hi I am now fortunate enough to be able to work from home. I am able to > access my work emails at home via Microsoft Outlook Web Access, however, I > am > unable to create, reply or forward emails from my work email address. The > strange thing is, that when I had my old PC (that had windows XP on it) I > could create new, reply and forward emails fine. However, I bought a new > laptop that came with Windows Vista, and now I am unable to reply to any > emails that I receive. I can open the reply window pane, and the new email > pan, however I cannot type anything in the writing pane (does that make > sense?). I have had the tech support people at my workplace have a look at > my > computer, but they cannot work out why it wont work. it is fine on the > internal server, from inside my work, but not at home. I think this is a > Vista issue and I am hoping someone can shed some light on how I am able > to > resolve this issue, any help would be greatly appreciated. Sorry for the > long > email! > -- > Thanks for your time!
My System Specs

11-14-2007	#4 (permalink)
redfxgt n/a posts	Re: Webmail Hi Jane thanks for the tip, but when I tried to run the program is said something about not being able to "extract elevation" then it tried to make it compatible but when i ran the program again, the same error message came up. Then I tried to run it again, and it said that there wasnt enough storage. Surely it cant be that big? -- Thanks for your time! "Jane C" wrote: Quote: > Hi, > > Your Exchange server needs a patch. Your system administrator will need > this: > http://support.microsoft.com/kb/911829 > > -- > Jane, not plain 64 bit enabled :-) > Batteries not included. Braincell on vacation ;-) > MVP Windows Shell/User > > "redfxgt" <redfxgt@xxxxxx> wrote in message > news:CBED3BC1-EC2F-4BB5-B260-E296E9BC5144@xxxxxx Quote: > > Hi I am now fortunate enough to be able to work from home. I am able to > > access my work emails at home via Microsoft Outlook Web Access, however, I > > am > > unable to create, reply or forward emails from my work email address. The > > strange thing is, that when I had my old PC (that had windows XP on it) I > > could create new, reply and forward emails fine. However, I bought a new > > laptop that came with Windows Vista, and now I am unable to reply to any > > emails that I receive. I can open the reply window pane, and the new email > > pan, however I cannot type anything in the writing pane (does that make > > sense?). I have had the tech support people at my workplace have a look at > > my > > computer, but they cannot work out why it wont work. it is fine on the > > internal server, from inside my work, but not at home. I think this is a > > Vista issue and I am hoping someone can shed some light on how I am able > > to > > resolve this issue, any help would be greatly appreciated. Sorry for the > > long > > email! > > -- > > Thanks for your time! >
My System Specs

11-14-2007	#5 (permalink)
Frank Saunders MS-MVP IE,OE/WM n/a posts	Re: Webmail The patch needs to be run on the server, not your machine. For a better mewsgtoup try news://msnews.microsoft.com/microsof...change.clients "redfxgt" <redfxgt@xxxxxx> wrote in message news:7F49C289-6641-40FD-AA25-A8B310E54807@xxxxxx Quote: > > thanks for the tip, but when I tried to run the program is said something > about not being able to "extract elevation" then it tried to make it > compatible but when i ran the program again, the same error message came > up. > Then I tried to run it again, and it said that there wasnt enough storage. > Surely it cant be that big? > > "Jane C" wrote: Quote: >> >> Your Exchange server needs a patch. Your system administrator will need >> this: >> http://support.microsoft.com/kb/911829 >> >> "redfxgt" <redfxgt@xxxxxx> wrote in message >> news:CBED3BC1-EC2F-4BB5-B260-E296E9BC5144@xxxxxx Quote: >> > Hi I am now fortunate enough to be able to work from home. I am able to >> > access my work emails at home via Microsoft Outlook Web Access, >> > however, I >> > am >> > unable to create, reply or forward emails from my work email address. >> > The >> > strange thing is, that when I had my old PC (that had windows XP on it) >> > I >> > could create new, reply and forward emails fine. However, I bought a >> > new >> > laptop that came with Windows Vista, and now I am unable to reply to >> > any >> > emails that I receive. I can open the reply window pane, and the new >> > email >> > pan, however I cannot type anything in the writing pane (does that make >> > sense?). I have had the tech support people at my workplace have a look >> > at >> > my >> > computer, but they cannot work out why it wont work. it is fine on the >> > internal server, from inside my work, but not at home. I think this is >> > a >> > Vista issue and I am hoping someone can shed some light on how I am >> > able >> > to >> > resolve this issue, any help would be greatly appreciated.
My System Specs

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