Windows Vista Forums

Ultimate Extras & Windows features being blank
  1. #1


    Rob D Guest

    Ultimate Extras & Windows features being blank

    Hi,

    Really stuck with this one.
    I cannot seem to download any Ultimate extras <other updates do seem to
    work>, also if I try to access Additional Windows features, the box shows a
    brief "please wait", and then it just goes blank.

    This doesnt appear to be an un-common problem by the looks of things. The MS
    aritcle to fix this, doesnt work as the reg key it suggests deleting doesnt
    appear to exist?!!

    Other than re-installing Vista, has anyone found a fix to the above
    problems??

    Please advise

    Kind Regards

    Rob



      My System SpecsSystem Spec

  2. #2


    Andre Da Costa[ActiveWin] Guest

    Re: Ultimate Extras & Windows features being blank

    Rename the SoftwareDistribution folder. (Because of possible folder
    corruption or other errors.)
    Click Start, Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Stop.
    Stopping the service will take a moment.

    Rename the "SoftwareDistribution" folder:
    a. Click Start, click Run, type %systemroot%, and then click OK.
    b. Right-click the SoftwareDistribution folder, and then click Rename.
    c. Type SoftwareDistribution.old, and then press ENTER to rename this
    folder.
    Create a new folder called "SoftwareDistribution"
    Click Start. Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Start.
    Starting the service will take a moment.
    Rerun Windows Update.
    --
    Andre
    Blog: http://adacosta.spaces.live.com
    My Vista Quickstart Guide:
    http://adacosta.spaces.live.com/blog...3DB!9709.entry

    "Rob D" <Rob D@xxxxxx> wrote in message
    news:6466F147-B2EC-427E-B509-FBC94A174EFE@xxxxxx

    > Hi,
    >
    > Really stuck with this one.
    > I cannot seem to download any Ultimate extras <other updates do seem to
    > work>, also if I try to access Additional Windows features, the box shows
    > a
    > brief "please wait", and then it just goes blank.
    >
    > This doesnt appear to be an un-common problem by the looks of things. The
    > MS
    > aritcle to fix this, doesnt work as the reg key it suggests deleting
    > doesnt
    > appear to exist?!!
    >
    > Other than re-installing Vista, has anyone found a fix to the above
    > problems??
    >
    > Please advise
    >
    > Kind Regards
    >
    > Rob


      My System SpecsSystem Spec

  3. #3


    Rob D Guest

    Re: Ultimate Extras & Windows features being blank

    Ok I shall give this a go, I would assume this is aimed at getting windows
    updates to work correctly?
    Will this have any bearing on the issue of the windows features box being
    blank??

    "Andre Da Costa[ActiveWin]" wrote:

    > Rename the SoftwareDistribution folder. (Because of possible folder
    > corruption or other errors.)
    > Click Start, Choose Run.
    > In the Run box, type services.msc.
    > Click OK.
    > Right-click the Automatic Updates service.
    > Click Stop.
    > Stopping the service will take a moment.
    >
    > Rename the "SoftwareDistribution" folder:
    > a. Click Start, click Run, type %systemroot%, and then click OK.
    > b. Right-click the SoftwareDistribution folder, and then click Rename.
    > c. Type SoftwareDistribution.old, and then press ENTER to rename this
    > folder.
    > Create a new folder called "SoftwareDistribution"
    > Click Start. Choose Run.
    > In the Run box, type services.msc.
    > Click OK.
    > Right-click the Automatic Updates service.
    > Click Start.
    > Starting the service will take a moment.
    > Rerun Windows Update.
    > --
    > Andre
    > Blog: http://adacosta.spaces.live.com
    > My Vista Quickstart Guide:
    > http://adacosta.spaces.live.com/blog...3DB!9709.entry
    >
    > "Rob D" <Rob D@xxxxxx> wrote in message
    > news:6466F147-B2EC-427E-B509-FBC94A174EFE@xxxxxx

    > > Hi,
    > >
    > > Really stuck with this one.
    > > I cannot seem to download any Ultimate extras <other updates do seem to
    > > work>, also if I try to access Additional Windows features, the box shows
    > > a
    > > brief "please wait", and then it just goes blank.
    > >
    > > This doesnt appear to be an un-common problem by the looks of things. The
    > > MS
    > > aritcle to fix this, doesnt work as the reg key it suggests deleting
    > > doesnt
    > > appear to exist?!!
    > >
    > > Other than re-installing Vista, has anyone found a fix to the above
    > > problems??
    > >
    > > Please advise
    > >
    > > Kind Regards
    > >
    > > Rob
    >
    >
    >

      My System SpecsSystem Spec

  4. #4


    Andre Da Costa[ActiveWin] Guest

    Re: Ultimate Extras & Windows features being blank

    Ultimate Extras is distributed through the Windows Update service.
    --
    Andre
    Blog: http://adacosta.spaces.live.com
    My Vista Quickstart Guide:
    http://adacosta.spaces.live.com/blog...3DB!9709.entry
    "Rob D" <RobD@xxxxxx> wrote in message
    news:5F90FD5E-F675-4519-B37A-64ABEDE0C616@xxxxxx

    > Ok I shall give this a go, I would assume this is aimed at getting windows
    > updates to work correctly?
    > Will this have any bearing on the issue of the windows features box being
    > blank??
    >
    > "Andre Da Costa[ActiveWin]" wrote:
    >

    >> Rename the SoftwareDistribution folder. (Because of possible folder
    >> corruption or other errors.)
    >> Click Start, Choose Run.
    >> In the Run box, type services.msc.
    >> Click OK.
    >> Right-click the Automatic Updates service.
    >> Click Stop.
    >> Stopping the service will take a moment.
    >>
    >> Rename the "SoftwareDistribution" folder:
    >> a. Click Start, click Run, type %systemroot%, and then click OK.
    >> b. Right-click the SoftwareDistribution folder, and then click Rename.
    >> c. Type SoftwareDistribution.old, and then press ENTER to rename this
    >> folder.
    >> Create a new folder called "SoftwareDistribution"
    >> Click Start. Choose Run.
    >> In the Run box, type services.msc.
    >> Click OK.
    >> Right-click the Automatic Updates service.
    >> Click Start.
    >> Starting the service will take a moment.
    >> Rerun Windows Update.
    >> --
    >> Andre
    >> Blog: http://adacosta.spaces.live.com
    >> My Vista Quickstart Guide:
    >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
    >>
    >> "Rob D" <Rob D@xxxxxx> wrote in message
    >> news:6466F147-B2EC-427E-B509-FBC94A174EFE@xxxxxx

    >> > Hi,
    >> >
    >> > Really stuck with this one.
    >> > I cannot seem to download any Ultimate extras <other updates do seem to
    >> > work>, also if I try to access Additional Windows features, the box
    >> > shows
    >> > a
    >> > brief "please wait", and then it just goes blank.
    >> >
    >> > This doesnt appear to be an un-common problem by the looks of things.
    >> > The
    >> > MS
    >> > aritcle to fix this, doesnt work as the reg key it suggests deleting
    >> > doesnt
    >> > appear to exist?!!
    >> >
    >> > Other than re-installing Vista, has anyone found a fix to the above
    >> > problems??
    >> >
    >> > Please advise
    >> >
    >> > Kind Regards
    >> >
    >> > Rob
    >>
    >>
    >>


      My System SpecsSystem Spec

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