Can you send me these files?
Use the email address used here, and a subject line of 'per req' to get past
filters. They may contain information that indicate the problem (likely a
driver issue from the BCCode type).
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
"robbo66" <robbo66@xxxxxx> wrote in message
> While re-starting during reinstallation of printer driver, I got a blue
> screen. I get same blue screen whenever I try to shut down or re-start.
> is no restore point prior to this. A re-installation of the printer driver
> did not resolve the problem. There is no crash unless I try to shut down
> re-start. The event log is as follows:
> Shut down unexpectedly
> 19/11/2007 5:59 PM
> Not Reported
> Problem signature
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 4105
> Files that help describe the problem
> Extra information about the problem
> BCCode: a
> BCP1: 00000000
> BCP2: 0000001B
> BCP3: 00000001
> BCP4: 81C671B0
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
> Any ideas?