While re-starting during reinstallation of printer driver, I got a blue
screen. I get same blue screen whenever I try to shut down or re-start. There
is no restore point prior to this. A re-installation of the printer driver
did not resolve the problem. There is no crash unless I try to shut down or
re-start. The event log is as follows:

Product
Windows

Problem
Shut down unexpectedly

Date
19/11/2007 5:59 PM

Status
Not Reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105

Files that help describe the problem
Mini111907-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: a
BCP1: 00000000
BCP2: 0000001B
BCP3: 00000001
BCP4: 81C671B0
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Any ideas?

Hi,

Can you send me these files?

> Mini111907-01.dmp
> sysdata.xml
> Version.txt

Use the email address used here, and a subject line of 'per req' to get past
filters. They may contain information that indicate the problem (likely a
driver issue from the BCCode type).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"robbo66" <robbo66@xxxxxx> wrote in message
news:0BC73CC6-D166-41C3-B3D2-343860D4AFB0@xxxxxx

> While re-starting during reinstallation of printer driver, I got a blue
> screen. I get same blue screen whenever I try to shut down or re-start.
> There
> is no restore point prior to this. A re-installation of the printer driver
> did not resolve the problem. There is no crash unless I try to shut down
> or
> re-start. The event log is as follows:
>
> Product
> Windows
>
> Problem
> Shut down unexpectedly
>
> Date
> 19/11/2007 5:59 PM
>
> Status
> Not Reported
>
> Problem signature
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 4105
>
> Files that help describe the problem
> Mini111907-01.dmp
> sysdata.xml
> Version.txt
>
> Extra information about the problem
> BCCode: a
> BCP1: 00000000
> BCP2: 0000001B
> BCP3: 00000001
> BCP4: 81C671B0
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
>
> Any ideas?