Vista - Include Complete PC Retore Tools In OEM Vista

The product literature below says that Vista Business & Ultimate includes
features to do a complete PC Backup and Restore.

http://www.microsoft.com/windows/pro...ns/choose.mspx

After spending hours upon hours the last few days and talking to support
staff at my OEM and at Microsoft, I think that its impossible to do a
"Complete PC Restore" on a Preinstalled OEM license of Vista Ultimate. The
only way I can do it is if I have a copy of the Vista Ultimate Retail disk
set (which is not supplied for OEM). Whats the point of doing backups if I
don't have the tools for a restore? I now need to either borrow a copy from a
friend or to separately order the disk set from Microsoft and pay for
shipping as well.

I STRONGLY suggest that all tools necessary to do a Complete PC Restore be
provided at the time we purchased our OEM product (for Ultimate and Business
edition). Or at least make it downloadable in a support site. I wouldn't mind
having to pay a little more for an additional Repair/ Recovery media set when
I purchase my OEM product but at least I have it when I need it most.

Having to order the disk set and wait for shipping is a huge interruption to
work. The whole purpose of doing backups was to minimize downtime and this
just goes against that frame of thinking.

Regards
--
Gregory Sebastian

----------------
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http://windowshelp.microsoft.com/com....vista.general

You can receive expert Microsoft Windows Vista OEM advice
by visiting the System Builder's newsgroups found at the
Microsoft OEM System Builder's web site:
http://www.microsoft.com/oem/

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

"Gregory Sebastian" wrote:

The product literature below says that Vista Business & Ultimate includes
features to do a complete PC Backup and Restore.

http://www.microsoft.com/windows/pro...ns/choose.mspx

After spending hours upon hours the last few days and talking to support
staff at my OEM and at Microsoft, I think that its impossible to do a
"Complete PC Restore" on a Preinstalled OEM license of Vista Ultimate. The
only way I can do it is if I have a copy of the Vista Ultimate Retail disk
set (which is not supplied for OEM). Whats the point of doing backups if I
don't have the tools for a restore? I now need to either borrow a copy from a
friend or to separately order the disk set from Microsoft and pay for
shipping as well.

I STRONGLY suggest that all tools necessary to do a Complete PC Restore be
provided at the time we purchased our OEM product (for Ultimate and Business
edition). Or at least make it downloadable in a support site. I wouldn't mind
having to pay a little more for an additional Repair/ Recovery media set when
I purchase my OEM product but at least I have it when I need it most.

Having to order the disk set and wait for shipping is a huge interruption to
work. The whole purpose of doing backups was to minimize downtime and this
just goes against that frame of thinking.

Regards
--
Gregory Sebastian