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12-17-2007
| #11 (permalink) |
| | Re: unable to open pdf banking statement Here is how I get it to work, I can get it to work by unchecking the box in IE before I download if I also uncheck it in Reader internet settings just before I open the pdf but it will not stay unchecked and I seem to have to play around with those settings before it will open and then that setting is checked again. 1.Get to statement page 2.Open Reader internet settings, advanced, uncheck do not save encrypted files to disk 3.Close Reader after applying settings 4.Open IE internet explorer internet settings on the statement page and uncheck do not save encrypted files to disk Right click on the PDF statement to open in new tab "DanR" wrote: Quote: > Check Internet Properties / advanced / "Do not save encrypted pages to > disk." > Make sure this box is NOT checked. > > "Paul1" <Paul1@xxxxxx> wrote in message > news:182CF002-D46F-4FC6-97E3-5D2277EBE519@xxxxxx Quote: > > Reader has been uninstalled and re-installed. All other pdf files ok. > > Key > > bank pdf online statements will not download into browser or into new > > window. > > IE notice staes that IE cannot open accounts.controller.key.com. > > Key Bank tech support no help. Any suggestions? > |
My System Specs |
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12-18-2007
| #12 (permalink) |
| | Re: unable to open pdf banking statement It sounds as if you are doing the same thing twice. Opening Internet Advanced settings from within Acrobat and from within IE. I think your issue is the fact that the setting will not stick. Look at the "Security" tab in Internet Properties and note your security level. Play around with that. Try "Medium high" if you are currently on "High". (I'm guessing) "Paul1" <Paul1@xxxxxx> wrote in message news:1DD50EF2-EF5B-4E82-A3CF-3F4F5C9D78D6@xxxxxx Quote: > Here is how I get it to work, > I can get it to work by unchecking the box in IE before I download if I > also > uncheck it in Reader internet settings just before I open the pdf but it > will > not stay unchecked and I seem to have to play around with those settings > before it will open and then that setting is checked again. > > 1.Get to statement page > 2.Open Reader internet settings, advanced, uncheck do not save encrypted > files to disk > 3.Close Reader after applying settings > 4.Open IE internet explorer internet settings on the statement page and > uncheck do not save encrypted files to disk > Right click on the PDF statement to open in new tab > > > "DanR" wrote: > Quote: >> Check Internet Properties / advanced / "Do not save encrypted pages to >> disk." >> Make sure this box is NOT checked. >> >> "Paul1" <Paul1@xxxxxx> wrote in message >> news:182CF002-D46F-4FC6-97E3-5D2277EBE519@xxxxxx Quote: >> > Reader has been uninstalled and re-installed. All other pdf files ok. >> > Key >> > bank pdf online statements will not download into browser or into new >> > window. >> > IE notice staes that IE cannot open accounts.controller.key.com. >> > Key Bank tech support no help. Any suggestions? >> |
| My System Specs |
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12-18-2007
| #13 (permalink) |
| | Re: unable to open pdf banking statement Can't seem to make that setting stick. "DanR" wrote: Quote: > It sounds as if you are doing the same thing twice. Opening Internet > Advanced settings from within Acrobat and from within IE. I think your issue > is the fact that the setting will not stick. Look at the "Security" tab in > Internet Properties and note your security level. Play around with that. Try > "Medium high" if you are currently on "High". (I'm guessing) > > "Paul1" <Paul1@xxxxxx> wrote in message > news:1DD50EF2-EF5B-4E82-A3CF-3F4F5C9D78D6@xxxxxx Quote: > > Here is how I get it to work, > > I can get it to work by unchecking the box in IE before I download if I > > also > > uncheck it in Reader internet settings just before I open the pdf but it > > will > > not stay unchecked and I seem to have to play around with those settings > > before it will open and then that setting is checked again. > > > > 1.Get to statement page > > 2.Open Reader internet settings, advanced, uncheck do not save encrypted > > files to disk > > 3.Close Reader after applying settings > > 4.Open IE internet explorer internet settings on the statement page and > > uncheck do not save encrypted files to disk > > Right click on the PDF statement to open in new tab > > > > > > "DanR" wrote: > > Quote: > >> Check Internet Properties / advanced / "Do not save encrypted pages to > >> disk." > >> Make sure this box is NOT checked. > >> > >> "Paul1" <Paul1@xxxxxx> wrote in message > >> news:182CF002-D46F-4FC6-97E3-5D2277EBE519@xxxxxx > >> > Reader has been uninstalled and re-installed. All other pdf files ok. > >> > Key > >> > bank pdf online statements will not download into browser or into new > >> > window. > >> > IE notice staes that IE cannot open accounts.controller.key.com. > >> > Key Bank tech support no help. Any suggestions? > >> > >> > |
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