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Vista Tutorial - Connecting to a VPN

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Old 12-28-2007   #1 (permalink)
Arthur Dent
Guest


 
 

Connecting to a VPN

Hi all...

I have a VPN I must connect to when doing work for a client. I had this VPN
setup on an XP machine, and all worked fine.
I set it up on Vista, and it refuses to connect. When I click connect, it
shows the progress, then comes back and says it was unable to connect, and
offers to diagnose the issue. Diagnosing simply informs me that nothing is
wrong. Hmm...
oO( I think "not working" is something wrong, but what do I know )

Anyway... I dug around in Event Viewer and found this message...

CoID={89607E47-B21F-47F5-B5B2-40097A2E9074}: The user Machine\User dialed a
connection named VPN Name which has terminated. The reason code returned on
termination is 828.

I look around online and find that this message is an "idle timeout"
message. However my idle timeout is set to "never", and the XP machine still
works fine.
Any one any ideas?

Thanks in advance,
Arthur Dent.

Vista Ultimate, 32bit
1.7GHz, 2GB RAM, 120GB HDD


My System SpecsSystem Spec
Old 12-28-2007   #2 (permalink)
the wharf rat
Guest


 
 

Re: Connecting to a VPN

In article <CEC9B71A-8F20-4C89-9DDB-859A3F8B0D64@xxxxxx>,
Arthur Dent <hitchhikersguideto-news@xxxxxx> wrote:
Quote:

>
>Any one any ideas?
>
The best way to debug vpn connections is watch the traffic. Some
vpn clients have very extensive diagnostics. See if yours has a debug or
diagnostic window to bring up. (If it doesn't you'll need a sniffer of
some kind like wireshark.) You can look at the debug window and see where
the setup is failing. There are several steps to setting up a vpn. Chances
are that a firewall, packet filter, or some such is blocking one of the 3
protocols/ports used. That appears as a time out because the packets sent
are never acknowledged.

A simple fix might be to disable packet filtering on the Vista side.


My System SpecsSystem Spec
Old 12-28-2007   #3 (permalink)
Master


Join Date: Dec 2007
Vista Ultimate X64
 
 

Re: Connecting to a VPN

I created a VPN connection and told it not to use the IPv6. Just use the IPV4 protocol and it works fine. This option is located in the properties of the VPN connection.
Raj
My System SpecsSystem Spec
Old 12-28-2007   #4 (permalink)
Robert L. \(MS-MVP\)
Guest


 
 

Re: Connecting to a VPN

It could be the MS-CHAP v2 issue. This search result may help. Please post
back with the result.

Vista VPN IssuesVista VPN receives Event ID 20227 with failure 0 · Vista
VPN: The reason code returned on termination is 828 · Vista VPN issues ·
Vista VPN time out ...
www.chicagotech.net/vista/vistavpn.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Arthur Dent" <hitchhikersguideto-news@xxxxxx> wrote in message
news:CEC9B71A-8F20-4C89-9DDB-859A3F8B0D64@xxxxxx
Quote:

> Hi all...
>
> I have a VPN I must connect to when doing work for a client. I had this
> VPN setup on an XP machine, and all worked fine.
> I set it up on Vista, and it refuses to connect. When I click connect, it
> shows the progress, then comes back and says it was unable to connect, and
> offers to diagnose the issue. Diagnosing simply informs me that nothing is
> wrong. Hmm...
> oO( I think "not working" is something wrong, but what do I know )
>
> Anyway... I dug around in Event Viewer and found this message...
>
> CoID={89607E47-B21F-47F5-B5B2-40097A2E9074}: The user Machine\User dialed
> a connection named VPN Name which has terminated. The reason code returned
> on termination is 828.
>
> I look around online and find that this message is an "idle timeout"
> message. However my idle timeout is set to "never", and the XP machine
> still works fine.
> Any one any ideas?
>
> Thanks in advance,
> Arthur Dent.
>
> Vista Ultimate, 32bit
> 1.7GHz, 2GB RAM, 120GB HDD
My System SpecsSystem Spec
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