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Vista - Windows Explorer problems, 32-Bit update does not apply?

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Old 01-02-2008   #1 (permalink)
Eric H


 
 

Windows Explorer problems, 32-Bit update does not apply?

My Windows Explorer stops working. I have a 32 bit system. Microsoft says I
need to update and gives you the option for a 32 or 64 bit update. I have a
32 bit system, yet when I run the 32 bit system update, it says that the
update does not apply, yet I am still having problems!
--
Eric H

My System SpecsSystem Spec
Old 01-02-2008   #2 (permalink)
Andre Da Costa[ActiveWin]


 
 

Re: Windows Explorer problems, 32-Bit update does not apply?

Sounds like you downloaded the wrong file for your platform. Click Start >
right Computer > Properties > look at the top of the System Properies page
to see which architecture you are running.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Eric H" <EricH@xxxxxx> wrote in message
news:A3D103F1-B78B-4E36-A008-FA297DB34E04@xxxxxx
Quote:

> My Windows Explorer stops working. I have a 32 bit system. Microsoft
> says I
> need to update and gives you the option for a 32 or 64 bit update. I have
> a
> 32 bit system, yet when I run the 32 bit system update, it says that the
> update does not apply, yet I am still having problems!
> --
> Eric H

My System SpecsSystem Spec
Old 01-02-2008   #3 (permalink)
Eric H


 
 

Re: Windows Explorer problems, 32-Bit update does not apply?

Windows Vista Home Premium
--
Eric H


"Andre Da Costa[ActiveWin]" wrote:
Quote:

> Sounds like you downloaded the wrong file for your platform. Click Start >
> right Computer > Properties > look at the top of the System Properies page
> to see which architecture you are running.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Eric H" <EricH@xxxxxx> wrote in message
> news:A3D103F1-B78B-4E36-A008-FA297DB34E04@xxxxxx
Quote:

> > My Windows Explorer stops working. I have a 32 bit system. Microsoft
> > says I
> > need to update and gives you the option for a 32 or 64 bit update. I have
> > a
> > 32 bit system, yet when I run the 32 bit system update, it says that the
> > update does not apply, yet I am still having problems!
> > --
> > Eric H
>
>
>
My System SpecsSystem Spec
Old 01-02-2008   #4 (permalink)
Eric H


 
 

Re: Windows Explorer problems, 32-Bit update does not apply?

Sorry, it's 32-bit
--
Eric H


"Andre Da Costa[ActiveWin]" wrote:
Quote:

> But is it 32 or 64 bit? Home Premium only identies the edition you have
> installed.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Eric H" <EricH@xxxxxx> wrote in message
> news:C929DBF9-C00C-4129-812C-DA3182B617CB@xxxxxx
Quote:

> > Windows Vista Home Premium
> > --
> > Eric H
> >
> >
> > "Andre Da Costa[ActiveWin]" wrote:
> >
Quote:

> >> Sounds like you downloaded the wrong file for your platform. Click Start
> >> >
> >> right Computer > Properties > look at the top of the System Properies
> >> page
> >> to see which architecture you are running.
> >> --
> >> Andre
> >> Blog: http://adacosta.spaces.live.com
> >> My Vista Quickstart Guide:
> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> >> "Eric H" <EricH@xxxxxx> wrote in message
> >> news:A3D103F1-B78B-4E36-A008-FA297DB34E04@xxxxxx
> >> > My Windows Explorer stops working. I have a 32 bit system. Microsoft
> >> > says I
> >> > need to update and gives you the option for a 32 or 64 bit update. I
> >> > have
> >> > a
> >> > 32 bit system, yet when I run the 32 bit system update, it says that
> >> > the
> >> > update does not apply, yet I am still having problems!
> >> > --
> >> > Eric H
> >>
> >>
> >>
>
>
>
My System SpecsSystem Spec
Old 01-02-2008   #5 (permalink)
Andre Da Costa[ActiveWin]


 
 

Re: Windows Explorer problems, 32-Bit update does not apply?

Well, it sounds like you are installing the wrong file for the version
(32-bit Vista) you have installed.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Eric H" <EricH@xxxxxx> wrote in message
newsEB26A3E-6781-4F2F-9DA0-EA09A7B7D5FB@xxxxxx
Quote:

> Sorry, it's 32-bit
> --
> Eric H
>
>
> "Andre Da Costa[ActiveWin]" wrote:
>
Quote:

>> But is it 32 or 64 bit? Home Premium only identies the edition you have
>> installed.
>> --
>> Andre
>> Blog: http://adacosta.spaces.live.com
>> My Vista Quickstart Guide:
>> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>> "Eric H" <EricH@xxxxxx> wrote in message
>> news:C929DBF9-C00C-4129-812C-DA3182B617CB@xxxxxx
Quote:

>> > Windows Vista Home Premium
>> > --
>> > Eric H
>> >
>> >
>> > "Andre Da Costa[ActiveWin]" wrote:
>> >
>> >> Sounds like you downloaded the wrong file for your platform. Click
>> >> Start
>> >> >
>> >> right Computer > Properties > look at the top of the System Properies
>> >> page
>> >> to see which architecture you are running.
>> >> --
>> >> Andre
>> >> Blog: http://adacosta.spaces.live.com
>> >> My Vista Quickstart Guide:
>> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>> >> "Eric H" <EricH@xxxxxx> wrote in message
>> >> news:A3D103F1-B78B-4E36-A008-FA297DB34E04@xxxxxx
>> >> > My Windows Explorer stops working. I have a 32 bit system.
>> >> > Microsoft
>> >> > says I
>> >> > need to update and gives you the option for a 32 or 64 bit update.
>> >> > I
>> >> > have
>> >> > a
>> >> > 32 bit system, yet when I run the 32 bit system update, it says that
>> >> > the
>> >> > update does not apply, yet I am still having problems!
>> >> > --
>> >> > Eric H
>> >>
>> >>
>> >>
>>
>>
>>

My System SpecsSystem Spec
Old 01-02-2008   #6 (permalink)
Eric H


 
 

Re: Windows Explorer problems, 32-Bit update does not apply?

That's the thing. I installed the 32-bit one and it starts the installation,
then tells me it is the wrong one, that is what I am trying to figure out,
what is going on.
--
Eric H


"Andre Da Costa[ActiveWin]" wrote:
Quote:

> Well, it sounds like you are installing the wrong file for the version
> (32-bit Vista) you have installed.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Eric H" <EricH@xxxxxx> wrote in message
> newsEB26A3E-6781-4F2F-9DA0-EA09A7B7D5FB@xxxxxx
Quote:

> > Sorry, it's 32-bit
> > --
> > Eric H
> >
> >
> > "Andre Da Costa[ActiveWin]" wrote:
> >
Quote:

> >> But is it 32 or 64 bit? Home Premium only identies the edition you have
> >> installed.
> >> --
> >> Andre
> >> Blog: http://adacosta.spaces.live.com
> >> My Vista Quickstart Guide:
> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> >> "Eric H" <EricH@xxxxxx> wrote in message
> >> news:C929DBF9-C00C-4129-812C-DA3182B617CB@xxxxxx
> >> > Windows Vista Home Premium
> >> > --
> >> > Eric H
> >> >
> >> >
> >> > "Andre Da Costa[ActiveWin]" wrote:
> >> >
> >> >> Sounds like you downloaded the wrong file for your platform. Click
> >> >> Start
> >> >> >
> >> >> right Computer > Properties > look at the top of the System Properies
> >> >> page
> >> >> to see which architecture you are running.
> >> >> --
> >> >> Andre
> >> >> Blog: http://adacosta.spaces.live.com
> >> >> My Vista Quickstart Guide:
> >> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> >> >> "Eric H" <EricH@xxxxxx> wrote in message
> >> >> news:A3D103F1-B78B-4E36-A008-FA297DB34E04@xxxxxx
> >> >> > My Windows Explorer stops working. I have a 32 bit system.
> >> >> > Microsoft
> >> >> > says I
> >> >> > need to update and gives you the option for a 32 or 64 bit update.
> >> >> > I
> >> >> > have
> >> >> > a
> >> >> > 32 bit system, yet when I run the 32 bit system update, it says that
> >> >> > the
> >> >> > update does not apply, yet I am still having problems!
> >> >> > --
> >> >> > Eric H
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
My System SpecsSystem Spec
Old 01-03-2008   #7 (permalink)
zachd [MSFT]


 
 

Re: Windows Explorer problems, 32-Bit update does not apply?


What specific update does it say you should install?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Eric H" <EricH@xxxxxx> wrote in message
news:A3D103F1-B78B-4E36-A008-FA297DB34E04@xxxxxx
Quote:

> My Windows Explorer stops working. I have a 32 bit system. Microsoft
> says I
> need to update and gives you the option for a 32 or 64 bit update. I have
> a
> 32 bit system, yet when I run the 32 bit system update, it says that the
> update does not apply, yet I am still having problems!
> --
> Eric H

My System SpecsSystem Spec
Old 01-03-2008   #8 (permalink)
Eric H


 
 

Re: Windows Explorer problems, 32-Bit update does not apply?

The performance and reliability pack (KB938979)
--
Eric H


"zachd [MSFT]" wrote:
Quote:

>
> What specific update does it say you should install?
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Eric H" <EricH@xxxxxx> wrote in message
> news:A3D103F1-B78B-4E36-A008-FA297DB34E04@xxxxxx
Quote:

> > My Windows Explorer stops working. I have a 32 bit system. Microsoft
> > says I
> > need to update and gives you the option for a 32 or 64 bit update. I have
> > a
> > 32 bit system, yet when I run the 32 bit system update, it says that the
> > update does not apply, yet I am still having problems!
> > --
> > Eric H
>
>
>
My System SpecsSystem Spec
Old 01-03-2008   #9 (permalink)
zachd [MSFT]


 
 

Re: Windows Explorer problems, 32-Bit update does not apply?


What's the file version of Shell32.dll on your system?

Since the KB:
http://support.microsoft.com/kb/938979
lists the versions of the files it's going to install, it's possible to
double-check against that list to verify that you have those file versions
already, which thus implies that you actually already have the update
applied. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Eric H" <EricH@xxxxxx> wrote in message
news:8ED46B74-A8A8-497E-90FE-BFA3D53FA0E9@xxxxxx
Quote:

> The performance and reliability pack (KB938979)
> --
> Eric H
>
>
> "zachd [MSFT]" wrote:
>
Quote:

>>
>> What specific update does it say you should install?
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Eric H" <EricH@xxxxxx> wrote in message
>> news:A3D103F1-B78B-4E36-A008-FA297DB34E04@xxxxxx
Quote:

>> > My Windows Explorer stops working. I have a 32 bit system. Microsoft
>> > says I
>> > need to update and gives you the option for a 32 or 64 bit update. I
>> > have
>> > a
>> > 32 bit system, yet when I run the 32 bit system update, it says that
>> > the
>> > update does not apply, yet I am still having problems!
>> > --
>> > Eric H
>>
>>
>>

My System SpecsSystem Spec
Old 01-04-2008   #10 (permalink)
Eric H


 
 

Re: Windows Explorer problems, 32-Bit update does not apply?

I am not sure how to tell what version of the Shell file that I have, but I
went and searched for some of the .dll files that are listed on the web page
and couldn't fine them through windows search. I have a friend with Vista,
and when he updated, his windows explorer never crashed again, and mine still
does. When I download the 32 bit update, the stand alone installer begins,
and then says searching for updates, then the error message "this update does
not apply to your system" comes up and the stand alone installer exes out.
--
Eric H


"zachd [MSFT]" wrote:
Quote:

>
> What's the file version of Shell32.dll on your system?
>
> Since the KB:
> http://support.microsoft.com/kb/938979
> lists the versions of the files it's going to install, it's possible to
> double-check against that list to verify that you have those file versions
> already, which thus implies that you actually already have the update
> applied. =)
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Eric H" <EricH@xxxxxx> wrote in message
> news:8ED46B74-A8A8-497E-90FE-BFA3D53FA0E9@xxxxxx
Quote:

> > The performance and reliability pack (KB938979)
> > --
> > Eric H
> >
> >
> > "zachd [MSFT]" wrote:
> >
Quote:

> >>
> >> What specific update does it say you should install?
> >>
> >> --
> >> Speaking for myself only.
> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights.
> >> --
> >>
> >> "Eric H" <EricH@xxxxxx> wrote in message
> >> news:A3D103F1-B78B-4E36-A008-FA297DB34E04@xxxxxx
> >> > My Windows Explorer stops working. I have a 32 bit system. Microsoft
> >> > says I
> >> > need to update and gives you the option for a 32 or 64 bit update. I
> >> > have
> >> > a
> >> > 32 bit system, yet when I run the 32 bit system update, it says that
> >> > the
> >> > update does not apply, yet I am still having problems!
> >> > --
> >> > Eric H
> >>
> >>
> >>
>
>
>
My System SpecsSystem Spec
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