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Vista - Will not 'Shut Down', hangs

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Old 01-04-2008   #1 (permalink)
Fiona


 
 

Will not 'Shut Down', hangs

Dell Inspiron 1501, running Vista Ultimate, will not 'Shut Down'... It will
hang for hours (logging off) and you have to force it down with the Power
Button, which can cause problems. Additionally, you can not use the
'Restart'.

If you use the 'System Restore' for anything, it has been 'eventually'
restarting, but taking longer than normal. Even with that process, today it
couldn't "Restart" during a System Restore, but came up with a Safety Screen
saying Windows was unable to Start. Eventually got out of that loop, but can
anyone help?

Searched in a lot of forums and seems that this is a wide-spread problem on
many computers, especially using Vista. Many people said that they are just
continuing to force the Power Down, even with new computers...

Contacted Dell and diagnosis didn't come up with anything... but they are
suggesting changing the Motherboard, that will correct this problem?

BTW: The Power Button settings are correct - Set to 'Shut Down'...

Does anyone have a solution to this? To me, seems that it might be Software
related? Or should I go ahead with the Motherboard replacement?

My System SpecsSystem Spec
Old 01-04-2008   #2 (permalink)
Alan Biddle


 
 

Re: Will not 'Shut Down', hangs

Fiona,

I have an Inspiron 1420, and a couple of days ago, I started having
exactly that problem. I usually either use the power button, or a bit
of software which I can access from the desktop. Both have been fine
until now. As you mentioned, forcing a power off with the switch has
many undesirable consequences.

As an experiment, I used the Start | Turn of Computer route, and
walked off for a few minutes. When I returned, the computer was off.
Since then, I have been using the same method, and it is behaving
normally. Some other anomalous behavior has also stopped. Apparently,
getting a clean shut down cleared something up. Of course, it might
just be a coincidence that it worked this time, but easy enough to
try. If it continues to work, I will try something wild and crazy
like the power button again.


--
Alan
My System SpecsSystem Spec
Old 01-05-2008   #3 (permalink)
Serve Lau


 
 

Re: Will not 'Shut Down', hangs


"Fiona" <Fiona@xxxxxx> schreef in bericht
news:CDD51C39-0F89-4683-B21A-06D611997903@xxxxxx
Quote:

> Dell Inspiron 1501, running Vista Ultimate, will not 'Shut Down'... It
> will
> hang for hours (logging off) and you have to force it down with the Power
> Button, which can cause problems. Additionally, you can not use the
> 'Restart'.
>
> If you use the 'System Restore' for anything, it has been 'eventually'
> restarting, but taking longer than normal. Even with that process, today
> it
> couldn't "Restart" during a System Restore, but came up with a Safety
> Screen
> saying Windows was unable to Start. Eventually got out of that loop, but
> can
> anyone help?
>
> Searched in a lot of forums and seems that this is a wide-spread problem
> on
> many computers, especially using Vista. Many people said that they are
> just
> continuing to force the Power Down, even with new computers...
>
> Contacted Dell and diagnosis didn't come up with anything... but they are
> suggesting changing the Motherboard, that will correct this problem?
Maybe some service is causing the problem
I would also try to shutdown services manually and see if at some point the
machine shuts down.

My System SpecsSystem Spec
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