A couple of things to try;
-check that the Windows Firewall service is set to automatic start--
Administrative Tools-Services - Windows Firewall - double click the entry
and set the startup type to Automatic. There is also a manual start button
to get it running immediately. If that doesn't help or if the startup
setting is already automatic check at Trend Micro if they have a utility to
completely remove their product.. some of these programs do not uninstall
cleanly using the normal method.
You can also resort to a Vista system restore. Pick the most recent restore
point before you installed the Trend Micro suite. That usually fixes things.
"Lorrilo" <Lorrilo@xxxxxx> wrote in message
> Thanks but I' rather not re-install Vista as I'm not that good a pc
> programming and wouldn't really know where to start - unless I follow an
> idiot's guide that is!! - anything else simpler?
> "Dwarf" wrote:
>> Hi Lorilo,
>> The problem is most likely to be caused by a conflict between the two
>> programs. This is why it is never a good idea to run more than one
>> Security program on a machine at the same time - indeed, it is also not a
>> good idea to have more than one installed at the same time. For your
>> information, I use Kaspersky Internet Security 7.0 and have had no
>> with it at all. The safest way to solve your problem would be to
>> Vista and only install the actual Internet Security program that you plan
>> be using.
>> "Lorrilo" wrote:
>> > I installed PC cillin in October and upgraded to Trend Micro Internet
>> > security yesterday; since then I have nothing but problems and have
>> > kept
>> > installing and uninstalling Micro trend a couple of times (keeps
>> > crashing),
>> > now I've removed it completely and can't turn on Windows firewall; I
>> > get 2
>> > error messages: first one says: security center can't turn on Windows
>> > firewall and then when I try to do it manually, as suggested, I try
>> > 'update
>> > settings' and get another message: Windows firewall was unable to make
>> > the
>> > requested updates.
>> > If I remember correctly I had the same problem when I tried One care
>> > before
>> > going for Micro trend. Can anybody help? I use Vista