Vista - Defender Scanning Issues

I have my Defender set to perform a daily scan at noon each day.

So far, so good. However, once in a while (three times in the last seven
days)
I have received a Defender message informing me that I have not scanned my
computer for 7, or 9 or 12 days.

I did try to contact Microsoft and they told me, as I am based in the UK, I
should get in touch with Microsoft UK who may have an answer to this problem.
I have not, as yet, received any communication from them.

Any ideas or suggestions to this problem or should I just uninstall Defender
as others have done.

I have Windows Defender ticked as 'join with advanced membership' not that
this appears to make any difgference!

I am running vista Home Premium which I find very good 98% on the time - but
when something goes wrong (like the occasional frozen screen) then it is the
pits!!

twoteles wrote:===============================
I'm no expert on Windows Defender but what
I have noticed is that the messages pop up
if a Full Scan has not been performed. You
may have your Automatic Scanning set for
Quick Scan.

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://support.microsoft.com/ph/695

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

"twoteles" <twoteles@xxxxxx> wrote:
Have you by any chance performed system restores, or ran a system clean up
utility? Both may delete Defender's scanner logs, causing these messages.
I wouldn't recommend it. Running multiple spyware scanners is a good idea,
since at the time no single anti spyware has a satisfying detection rate.
The general idea is that one anti spyware may catch what others may miss.
It doesn't. Your membership in the SpyNet community is about sharing
information - not scanning and removal.

Charlie42

Yes, Charlie, I have run (and often do) a system clean up on my pc. I use
CCleaner quite often. Perhaps, as you say, it is deleting Defender'slogs. I
will certainly keep an eye on it to see if this is the solution.

Thanks for that - it could be the answer

"twoteles" wrote:
I think that WAS the answer!!

Everything was running normally today until, just a few moments ago, when I
performed a clean up with CCleaner, opened Internet Properties and deleted
browsing history, temporary files, forms etc...

Then the Defender popped up and told me I had not scanned for 19 days.

Solution found, thanks Charlie42.

Hi Twoteles,

This will show you how you stop CCleaner from wiping out Windows Defender's memory.

In CCleaner, click on the Cleaner icon. Now click on the Applications tab and uncheck Windows Defender under Utilities.

Shawn

"twoteles" <twoteles@xxxxxx> wrote:
Glad to be of assistance, thanks for reporting back.

Remove Defender from the list of programs to be cleaned in the future, like
Shawn wrote, and you should be rid of the problem.

Charlie42

Shawn & Charlie,

Thanks both for that on CCleaner - but I had already done it.

Again, a solution is found thanks to the people in here!





"Charlie42" wrote:

Twoteles,

Glad to hear your problem is resolved. Thank you for the feedback.

Shawn