Windows Vista Forums

Help item incorrectly thinks I'm on a domain

  1. #1


    plumbley Guest

    Help item incorrectly thinks I'm on a domain

    I tried to use Windows Help and Suport get help about "password reset disk".
    But the message says "Because your computer is on a domain, you can't create
    a password reset disk." But this is not true - its in a workgroup.

    (OK, I did attempt to add to a domain at some point, but cancelled that and
    decided not to after all, until our department has a working Vista setup.)

    Why does the help system think I'm connected to a domain? How can I reset it
    so that I can get the correct help item?

    Many thanks,

    Mark

      My System SpecsSystem Spec

  2. #2


    Curt Guest

    Re: Help item incorrectly thinks I'm on a domain

    Users account in control panel, on the left side.

    It may or may not let you. You might try system in
    control panel system and maintenance to check
    whether your computer is a member of a domain
    or a workgroup.

    --
    Curt


    "plumbley" <plumbley@xxxxxx> wrote in message
    news:AB0B990E-E6E5-410E-A805-6CFD94E555E5@xxxxxx

    >I tried to use Windows Help and Suport get help about "password reset
    >disk".
    > But the message says "Because your computer is on a domain, you can't
    > create
    > a password reset disk." But this is not true - its in a workgroup.
    >
    > (OK, I did attempt to add to a domain at some point, but cancelled that
    > and
    > decided not to after all, until our department has a working Vista setup.)
    >
    > Why does the help system think I'm connected to a domain? How can I reset
    > it
    > so that I can get the correct help item?
    >
    > Many thanks,
    >
    > Mark

      My System SpecsSystem Spec

  3. #3


    plumbley Guest

    Re: Help item incorrectly thinks I'm on a domain

    Hi Curt,

    In Control Panel\User Accounts\User Accounts left hand side I see a "Tasks"
    list (Create a password reset disk, etc), but nothing I can see there looks
    helpful.

    In Control Panel\System and Maintenance\System, under computer name, domain
    and workgroup settings, it shows
    ----
    Computer Name: [name]
    Full Computer Name: [name].[primary DNS suffix]
    Computer Description:
    Workgroup: [workgroup]
    ---
    (Everything in [brackets] replace the names used in my computer).

    Also if I select Change Computer Settings to get the System Properties |
    Computer Name dialog. It confirms its in a workgroup not a domain.

    All I can guess is that the earlier partial attempt to change from a
    workgroup to a domain set some sort of flag somewhere (registry?), even
    though the chance was not successful. But I wouldn't know where to start to
    look...

    Mark

    "Curt" wrote:

    > Users account in control panel, on the left side.
    >
    > It may or may not let you. You might try system in
    > control panel system and maintenance to check
    > whether your computer is a member of a domain
    > or a workgroup.
    >
    > --
    > Curt
    >
    >
    > "plumbley" <plumbley@xxxxxx> wrote in message
    > news:AB0B990E-E6E5-410E-A805-6CFD94E555E5@xxxxxx

    > >I tried to use Windows Help and Suport get help about "password reset
    > >disk".
    > > But the message says "Because your computer is on a domain, you can't
    > > create
    > > a password reset disk." But this is not true - its in a workgroup.
    > >
    > > (OK, I did attempt to add to a domain at some point, but cancelled that
    > > and
    > > decided not to after all, until our department has a working Vista setup.)
    > >
    > > Why does the help system think I'm connected to a domain? How can I reset
    > > it
    > > so that I can get the correct help item?
    > >
    > > Many thanks,
    > >
    > > Mark
    >

      My System SpecsSystem Spec

Help item incorrectly thinks I'm on a domain

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