Wireless MicroSoft IntelliMouse Explorer 2.0 with fingerprint reader does not work

01-13-2008

(Sorry, I had posted this twice already, to the wrong subject, my mistake!)

	Quote:
	> Hi, I am trying to get the Fingerprint Reader to work, but no luck! > There are quite a few people with exactly the same problem. > When I start the "Fingerprint registration wizard', I get the following > message: > "Error Invalid class string. Suspect installation problem." I have > un-installed, re-installed at least 10times. no luck. > I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says: > VISTA > Compatible).Mouse works just fine. I googled for an answer, I found the > same > problem that others also have, but nobody had an answer. I installed also > under Windows XP, there it works perfectly with the same installation > software. > Checked at the MS-knowledge base, fix recommendations are almost 2 years > old, tried it anyway, (no mention of Vista!) still no luck. Changed USB > ports, ran it as Windows XP > compatible, tried really everything, I am really at a loss. Hopefully > someone out there has/had the same problem and got it working? After 2 > days > of trying I'm really getting..., well you know what I mean! > Thanks for helping! > Peter F.

01-13-2008

Have you tried right clicking the install file and selecting "run as
administrator"?
--
Paul

"Pete" wrote:

Quote:

> (Sorry, I had posted this twice already, to the wrong subject, my mistake!)
>

	Quote:
	> > Hi, I am trying to get the Fingerprint Reader to work, but no luck! > > There are quite a few people with exactly the same problem. > > When I start the "Fingerprint registration wizard', I get the following > > message: > > "Error Invalid class string. Suspect installation problem." I have > > un-installed, re-installed at least 10times. no luck. > > I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says: > > VISTA > > Compatible).Mouse works just fine. I googled for an answer, I found the > > same > > problem that others also have, but nobody had an answer. I installed also > > under Windows XP, there it works perfectly with the same installation > > software. > > Checked at the MS-knowledge base, fix recommendations are almost 2 years > > old, tried it anyway, (no mention of Vista!) still no luck. Changed USB > > ports, ran it as Windows XP > > compatible, tried really everything, I am really at a loss. Hopefully > > someone out there has/had the same problem and got it working? After 2 > > days > > of trying I'm really getting..., well you know what I mean! > > Thanks for helping! > > Peter F.

>
>
>
>

01-13-2008

Hi Paul,
thanks for trying to help.
Yes, I tried that too, but no luck!
Regards
Pete

"PaulB" <PaulB@xxxxxx> wrote in message
news

27BB86F-3E32-45CC-890C-B9FD7654CF6B@xxxxxx

Quote:

> Have you tried right clicking the install file and selecting "run as
> administrator"?
> --
> Paul
>
>
> "Pete" wrote:
>

Quote:

>> (Sorry, I had posted this twice already, to the wrong subject, my
>> mistake!)
>>

	Quote:
	>> > Hi, I am trying to get the Fingerprint Reader to work, but no luck! >> > There are quite a few people with exactly the same problem. >> > When I start the "Fingerprint registration wizard', I get the following >> > message: >> > "Error Invalid class string. Suspect installation problem." I have >> > un-installed, re-installed at least 10times. no luck. >> > I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says: >> > VISTA >> > Compatible).Mouse works just fine. I googled for an answer, I found the >> > same >> > problem that others also have, but nobody had an answer. I installed >> > also >> > under Windows XP, there it works perfectly with the same installation >> > software. >> > Checked at the MS-knowledge base, fix recommendations are almost 2 >> > years >> > old, tried it anyway, (no mention of Vista!) still no luck. Changed USB >> > ports, ran it as Windows XP >> > compatible, tried really everything, I am really at a loss. Hopefully >> > someone out there has/had the same problem and got it working? After 2 >> > days >> > of trying I'm really getting..., well you know what I mean! >> > Thanks for helping! >> > Peter F.

>>
>>
>>
>>

01-13-2008

Hi Pete,

If I read correctly from this MS site...
http://www.microsoft.com/Presspass/p...tReaderPR.mspx

DigitalPersona Inc., for Windows Vista supplies the software for your
reader.

Here is the link....
http://www.digitalpersona.com/suppor...s/software.php

--
All the best,
SG
"Pete" <petgol@xxxxxx> wrote in message
news:478a150b$0$5968$9b4e6d93@xxxxxx-online.net...

Quote:

> (Sorry, I had posted this twice already, to the wrong subject, my
> mistake!)
>

	Quote:
	>> Hi, I am trying to get the Fingerprint Reader to work, but no luck! >> There are quite a few people with exactly the same problem. >> When I start the "Fingerprint registration wizard', I get the following >> message: >> "Error Invalid class string. Suspect installation problem." I have >> un-installed, re-installed at least 10times. no luck. >> I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says: >> VISTA >> Compatible).Mouse works just fine. I googled for an answer, I found the >> same >> problem that others also have, but nobody had an answer. I installed also >> under Windows XP, there it works perfectly with the same installation >> software. >> Checked at the MS-knowledge base, fix recommendations are almost 2 years >> old, tried it anyway, (no mention of Vista!) still no luck. Changed USB >> ports, ran it as Windows XP >> compatible, tried really everything, I am really at a loss. Hopefully >> someone out there has/had the same problem and got it working? After 2 >> days >> of trying I'm really getting..., well you know what I mean! >> Thanks for helping! >> Peter F.

>
>
>

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