Vista - Wireless MicroSoft IntelliMouse Explorer 2.0 with fingerprint reader does not work

01-13-2008

(Sorry, I had posted this twice already, to the wrong subject, my mistake!)

Quote:

> Hi, I am trying to get the Fingerprint Reader to work, but no luck!
> There are quite a few people with exactly the same problem.
> When I start the "Fingerprint registration wizard', I get the following
> message:
> "Error Invalid class string. Suspect installation problem." I have
> un-installed, re-installed at least 10times. no luck.
> I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says:
> VISTA
> Compatible).Mouse works just fine. I googled for an answer, I found the
> same
> problem that others also have, but nobody had an answer. I installed also
> under Windows XP, there it works perfectly with the same installation
> software.
> Checked at the MS-knowledge base, fix recommendations are almost 2 years
> old, tried it anyway, (no mention of Vista!) still no luck. Changed USB
> ports, ran it as Windows XP
> compatible, tried really everything, I am really at a loss. Hopefully
> someone out there has/had the same problem and got it working? After 2
> days
> of trying I'm really getting..., well you know what I mean!
> Thanks for helping!
> Peter F.

01-13-2008

Have you tried right clicking the install file and selecting "run as
administrator"?
--
Paul

"Pete" wrote:

Quote:

> (Sorry, I had posted this twice already, to the wrong subject, my mistake!)
>

Quote:

> > Hi, I am trying to get the Fingerprint Reader to work, but no luck!
> > There are quite a few people with exactly the same problem.
> > When I start the "Fingerprint registration wizard', I get the following
> > message:
> > "Error Invalid class string. Suspect installation problem." I have
> > un-installed, re-installed at least 10times. no luck.
> > I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says:
> > VISTA
> > Compatible).Mouse works just fine. I googled for an answer, I found the
> > same
> > problem that others also have, but nobody had an answer. I installed also
> > under Windows XP, there it works perfectly with the same installation
> > software.
> > Checked at the MS-knowledge base, fix recommendations are almost 2 years
> > old, tried it anyway, (no mention of Vista!) still no luck. Changed USB
> > ports, ran it as Windows XP
> > compatible, tried really everything, I am really at a loss. Hopefully
> > someone out there has/had the same problem and got it working? After 2
> > days
> > of trying I'm really getting..., well you know what I mean!
> > Thanks for helping!
> > Peter F.

>
>
>
>

01-13-2008

Hi Paul,
thanks for trying to help.
Yes, I tried that too, but no luck!
Regards
Pete

"PaulB" <PaulB@xxxxxx> wrote in message
news

27BB86F-3E32-45CC-890C-B9FD7654CF6B@xxxxxx

Quote:

> Have you tried right clicking the install file and selecting "run as
> administrator"?
> --
> Paul
>
>
> "Pete" wrote:
>

Quote:

>> (Sorry, I had posted this twice already, to the wrong subject, my
>> mistake!)
>>

Quote:

>> > Hi, I am trying to get the Fingerprint Reader to work, but no luck!
>> > There are quite a few people with exactly the same problem.
>> > When I start the "Fingerprint registration wizard', I get the following
>> > message:
>> > "Error Invalid class string. Suspect installation problem." I have
>> > un-installed, re-installed at least 10times. no luck.
>> > I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says:
>> > VISTA
>> > Compatible).Mouse works just fine. I googled for an answer, I found the
>> > same
>> > problem that others also have, but nobody had an answer. I installed
>> > also
>> > under Windows XP, there it works perfectly with the same installation
>> > software.
>> > Checked at the MS-knowledge base, fix recommendations are almost 2
>> > years
>> > old, tried it anyway, (no mention of Vista!) still no luck. Changed USB
>> > ports, ran it as Windows XP
>> > compatible, tried really everything, I am really at a loss. Hopefully
>> > someone out there has/had the same problem and got it working? After 2
>> > days
>> > of trying I'm really getting..., well you know what I mean!
>> > Thanks for helping!
>> > Peter F.

>>
>>
>>
>>

01-13-2008

Hi Pete,

If I read correctly from this MS site...
http://www.microsoft.com/Presspass/p...tReaderPR.mspx

DigitalPersona Inc., for Windows Vista supplies the software for your
reader.

Here is the link....
http://www.digitalpersona.com/suppor...s/software.php

--
All the best,
SG
"Pete" <petgol@xxxxxx> wrote in message
news:478a150b$0$5968$9b4e6d93@xxxxxx-online.net...

Quote:

> (Sorry, I had posted this twice already, to the wrong subject, my
> mistake!)
>

Quote:

>> Hi, I am trying to get the Fingerprint Reader to work, but no luck!
>> There are quite a few people with exactly the same problem.
>> When I start the "Fingerprint registration wizard', I get the following
>> message:
>> "Error Invalid class string. Suspect installation problem." I have
>> un-installed, re-installed at least 10times. no luck.
>> I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says:
>> VISTA
>> Compatible).Mouse works just fine. I googled for an answer, I found the
>> same
>> problem that others also have, but nobody had an answer. I installed also
>> under Windows XP, there it works perfectly with the same installation
>> software.
>> Checked at the MS-knowledge base, fix recommendations are almost 2 years
>> old, tried it anyway, (no mention of Vista!) still no luck. Changed USB
>> ports, ran it as Windows XP
>> compatible, tried really everything, I am really at a loss. Hopefully
>> someone out there has/had the same problem and got it working? After 2
>> days
>> of trying I'm really getting..., well you know what I mean!
>> Thanks for helping!
>> Peter F.

>
>
>

01-13-2008	#1 (permalink)
Pete n/a posts	Wireless MicroSoft IntelliMouse Explorer 2.0 with fingerprint reader does not work (Sorry, I had posted this twice already, to the wrong subject, my mistake!) Quote: > Hi, I am trying to get the Fingerprint Reader to work, but no luck! > There are quite a few people with exactly the same problem. > When I start the "Fingerprint registration wizard', I get the following > message: > "Error Invalid class string. Suspect installation problem." I have > un-installed, re-installed at least 10times. no luck. > I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says: > VISTA > Compatible).Mouse works just fine. I googled for an answer, I found the > same > problem that others also have, but nobody had an answer. I installed also > under Windows XP, there it works perfectly with the same installation > software. > Checked at the MS-knowledge base, fix recommendations are almost 2 years > old, tried it anyway, (no mention of Vista!) still no luck. Changed USB > ports, ran it as Windows XP > compatible, tried really everything, I am really at a loss. Hopefully > someone out there has/had the same problem and got it working? After 2 > days > of trying I'm really getting..., well you know what I mean! > Thanks for helping! > Peter F.
My System Specs

01-13-2008	#2 (permalink)
PaulB n/a posts	RE: Wireless MicroSoft IntelliMouse Explorer 2.0 with fingerprint read Have you tried right clicking the install file and selecting "run as administrator"? -- Paul "Pete" wrote: Quote: > (Sorry, I had posted this twice already, to the wrong subject, my mistake!) > Quote: > > Hi, I am trying to get the Fingerprint Reader to work, but no luck! > > There are quite a few people with exactly the same problem. > > When I start the "Fingerprint registration wizard', I get the following > > message: > > "Error Invalid class string. Suspect installation problem." I have > > un-installed, re-installed at least 10times. no luck. > > I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says: > > VISTA > > Compatible).Mouse works just fine. I googled for an answer, I found the > > same > > problem that others also have, but nobody had an answer. I installed also > > under Windows XP, there it works perfectly with the same installation > > software. > > Checked at the MS-knowledge base, fix recommendations are almost 2 years > > old, tried it anyway, (no mention of Vista!) still no luck. Changed USB > > ports, ran it as Windows XP > > compatible, tried really everything, I am really at a loss. Hopefully > > someone out there has/had the same problem and got it working? After 2 > > days > > of trying I'm really getting..., well you know what I mean! > > Thanks for helping! > > Peter F. > > > >
My System Specs

01-13-2008	#3 (permalink)
Pete n/a posts	Re: Wireless MicroSoft IntelliMouse Explorer 2.0 with fingerprint read Hi Paul, thanks for trying to help. Yes, I tried that too, but no luck! Regards Pete "PaulB" <PaulB@xxxxxx> wrote in message news27BB86F-3E32-45CC-890C-B9FD7654CF6B@xxxxxx Quote: > Have you tried right clicking the install file and selecting "run as > administrator"? > -- > Paul > > > "Pete" wrote: > Quote: >> (Sorry, I had posted this twice already, to the wrong subject, my >> mistake!) >> Quote: >> > Hi, I am trying to get the Fingerprint Reader to work, but no luck! >> > There are quite a few people with exactly the same problem. >> > When I start the "Fingerprint registration wizard', I get the following >> > message: >> > "Error Invalid class string. Suspect installation problem." I have >> > un-installed, re-installed at least 10times. no luck. >> > I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says: >> > VISTA >> > Compatible).Mouse works just fine. I googled for an answer, I found the >> > same >> > problem that others also have, but nobody had an answer. I installed >> > also >> > under Windows XP, there it works perfectly with the same installation >> > software. >> > Checked at the MS-knowledge base, fix recommendations are almost 2 >> > years >> > old, tried it anyway, (no mention of Vista!) still no luck. Changed USB >> > ports, ran it as Windows XP >> > compatible, tried really everything, I am really at a loss. Hopefully >> > someone out there has/had the same problem and got it working? After 2 >> > days >> > of trying I'm really getting..., well you know what I mean! >> > Thanks for helping! >> > Peter F. >> >> >> >>
My System Specs

01-13-2008	#4 (permalink)
SG n/a posts	Re: Wireless MicroSoft IntelliMouse Explorer 2.0 with fingerprint reader does not work Hi Pete, If I read correctly from this MS site... http://www.microsoft.com/Presspass/p...tReaderPR.mspx DigitalPersona Inc., for Windows Vista supplies the software for your reader. Here is the link.... http://www.digitalpersona.com/suppor...s/software.php -- All the best, SG "Pete" <petgol@xxxxxx> wrote in message news:478a150b$0$5968$9b4e6d93@xxxxxx-online.net... Quote: > (Sorry, I had posted this twice already, to the wrong subject, my > mistake!) > Quote: >> Hi, I am trying to get the Fingerprint Reader to work, but no luck! >> There are quite a few people with exactly the same problem. >> When I start the "Fingerprint registration wizard', I get the following >> message: >> "Error Invalid class string. Suspect installation problem." I have >> un-installed, re-installed at least 10times. no luck. >> I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says: >> VISTA >> Compatible).Mouse works just fine. I googled for an answer, I found the >> same >> problem that others also have, but nobody had an answer. I installed also >> under Windows XP, there it works perfectly with the same installation >> software. >> Checked at the MS-knowledge base, fix recommendations are almost 2 years >> old, tried it anyway, (no mention of Vista!) still no luck. Changed USB >> ports, ran it as Windows XP >> compatible, tried really everything, I am really at a loss. Hopefully >> someone out there has/had the same problem and got it working? After 2 >> days >> of trying I'm really getting..., well you know what I mean! >> Thanks for helping! >> Peter F. > > >
My System Specs

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