Windows Vista Forums

Tried to restore Medion laptop to factory settings

  1. #1


    WeeClare Guest

    Tried to restore Medion laptop to factory settings

    I used my restore disk to restore my medion laptop back to factory settings .
    I followed all the instructions but it just installed windows (vista).
    When it eventually finished i had only one icon on my desktop. my recycle bin
    and nothing else.

    I looked at install/uninstall programmes and there is nothing there either.
    A lot of programmes that came wth the laptop are missing.

    Some of my files are still there but things like my favourites in explorer
    are not.

    Can anyone help me get back my laptop and how to get it back to factory
    settings?

      My System SpecsSystem Spec

  2. #2


    Rick Rogers Guest

    Re: Tried to restore Medion laptop to factory settings

    Hi,

    What you probably did was a wipe and reload. Basically a clean install to a
    formatted disk. Set folder options/view tab to see hidden and system
    folders. If there is a windows.old folder on the root of the drive, then
    there is a chance you can recover the old installation. Otherwise, you're
    out of luck. Check also your system documentation for an application
    recovery disk that may contain any preloaded programs, or contact Medion for
    such.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "WeeClare" <WeeClare@xxxxxx> wrote in message
    news:C99540A7-D367-4D6F-BA7E-EC82415DF688@xxxxxx

    >I used my restore disk to restore my medion laptop back to factory settings
    >.
    > I followed all the instructions but it just installed windows (vista).
    > When it eventually finished i had only one icon on my desktop. my recycle
    > bin
    > and nothing else.
    >
    > I looked at install/uninstall programmes and there is nothing there
    > either.
    > A lot of programmes that came wth the laptop are missing.
    >
    > Some of my files are still there but things like my favourites in explorer
    > are not.
    >
    > Can anyone help me get back my laptop and how to get it back to factory
    > settings?

      My System SpecsSystem Spec

  3. #3


    WeeClare Guest

    Re: Tried to restore Medion laptop to factory settings

    Thanks Rick, have a few of those folders but too complicated for me, so will
    phone medion tomorrow. Thanks again for replying

    "Rick Rogers" wrote:

    > Hi,
    >
    > What you probably did was a wipe and reload. Basically a clean install to a
    > formatted disk. Set folder options/view tab to see hidden and system
    > folders. If there is a windows.old folder on the root of the drive, then
    > there is a chance you can recover the old installation. Otherwise, you're
    > out of luck. Check also your system documentation for an application
    > recovery disk that may contain any preloaded programs, or contact Medion for
    > such.
    >
    > --
    > Best of Luck,
    >
    > Rick Rogers, aka "Nutcase" - Microsoft MVP
    > http://mvp.support.microsoft.com/
    > Windows help - www.rickrogers.org
    > My thoughts http://rick-mvp.blogspot.com
    >
    > "WeeClare" <WeeClare@xxxxxx> wrote in message
    > news:C99540A7-D367-4D6F-BA7E-EC82415DF688@xxxxxx

    > >I used my restore disk to restore my medion laptop back to factory settings
    > >.
    > > I followed all the instructions but it just installed windows (vista).
    > > When it eventually finished i had only one icon on my desktop. my recycle
    > > bin
    > > and nothing else.
    > >
    > > I looked at install/uninstall programmes and there is nothing there
    > > either.
    > > A lot of programmes that came wth the laptop are missing.
    > >
    > > Some of my files are still there but things like my favourites in explorer
    > > are not.
    > >
    > > Can anyone help me get back my laptop and how to get it back to factory
    > > settings?
    >
    >

      My System SpecsSystem Spec

  4. #4


    Rick Rogers Guest

    Re: Tried to restore Medion laptop to factory settings

    Hi,

    If the windows.old folder exists, the procedure to regain the original
    system is outlined here:
    http://support.microsoft.com/kb/933168

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "WeeClare" <WeeClare@xxxxxx> wrote in message
    news:CFE866C9-5287-469C-8D33-53BF1A1222D2@xxxxxx

    > Thanks Rick, have a few of those folders but too complicated for me, so
    > will
    > phone medion tomorrow. Thanks again for replying
    >
    > "Rick Rogers" wrote:
    >

    >> Hi,
    >>
    >> What you probably did was a wipe and reload. Basically a clean install to
    >> a
    >> formatted disk. Set folder options/view tab to see hidden and system
    >> folders. If there is a windows.old folder on the root of the drive, then
    >> there is a chance you can recover the old installation. Otherwise, you're
    >> out of luck. Check also your system documentation for an application
    >> recovery disk that may contain any preloaded programs, or contact Medion
    >> for
    >> such.
    >>
    >> --
    >> Best of Luck,
    >>
    >> Rick Rogers, aka "Nutcase" - Microsoft MVP
    >> http://mvp.support.microsoft.com/
    >> Windows help - www.rickrogers.org
    >> My thoughts http://rick-mvp.blogspot.com
    >>
    >> "WeeClare" <WeeClare@xxxxxx> wrote in message
    >> news:C99540A7-D367-4D6F-BA7E-EC82415DF688@xxxxxx

    >> >I used my restore disk to restore my medion laptop back to factory
    >> >settings
    >> >.
    >> > I followed all the instructions but it just installed windows (vista).
    >> > When it eventually finished i had only one icon on my desktop. my
    >> > recycle
    >> > bin
    >> > and nothing else.
    >> >
    >> > I looked at install/uninstall programmes and there is nothing there
    >> > either.
    >> > A lot of programmes that came wth the laptop are missing.
    >> >
    >> > Some of my files are still there but things like my favourites in
    >> > explorer
    >> > are not.
    >> >
    >> > Can anyone help me get back my laptop and how to get it back to factory
    >> > settings?
    >>
    >>

      My System SpecsSystem Spec


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