The control panel opens fine. I can access all items in the control panel
except "Network and sharing center" and the "User accounts". The control
panel populates quickly and there doesn't appear to be anything in it that
What happens when I open one of the two items is I get a popup saying the
following; WINDOWS EXPLORER HAS STOPPED WORKING: and here are the details
from the crash....
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6000.16549
Application Timestamp: 46d230c5
Fault Module Name: shgina.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdb6
Exception Code: c0000005
Exception Offset: 00007e87
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
I have ran several adware and spyware programs, and I have also ran my Trend
Micro on several complete scans. None have found anything.
I should add that the network and sharinf window appears, but it is blank
white and then I get the popup.
Please help, this has been going on since November, I have uninstalled
everything I have ever installed since before that time with no luck.