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Vista - Mouse pointer clicks in wrong place

Reply
 
Old 02-03-2008   #1 (permalink)
Ed


 
 

Mouse pointer clicks in wrong place

I have an new Dell Inspiron 531 with Windows Vista. At seemingly random
times, the mouse pointer will be offset from where it will actually click.
The only way I have to know where it is located is that the buttons "glow"
when the pointer is supposed to be over them. Is there an update or patch
for this problem? Thanks.

My System SpecsSystem Spec
Old 02-03-2008   #2 (permalink)
SG


 
 

Re: Mouse pointer clicks in wrong place

Hi Ed,

Not sure if this has anything to do with your system, but worth the read.
Also, I'm not sure where Jim speaks about "Remember back to the beginning of
this blog entry?", hadn't had time to search for it. Perhaps if you find it,
it should explain more about how this is done. If you look at the link below
under the section....
Fig 4. – Elevating the Language Pack Installer. Signed and known by Windows

You will see what I'm talking about. It appears to me it's possible for
Malicious code to spoof the mouse cursor that can cause this trouble.

http://blogs.msdn.com/uac/archive/20...03/589561.aspx

--
All the best,
SG

"Ed" <Ed@xxxxxx> wrote in message
news:F2DF5826-D1F3-4183-9B69-528196CE1577@xxxxxx
Quote:

>I have an new Dell Inspiron 531 with Windows Vista. At seemingly random
> times, the mouse pointer will be offset from where it will actually click.
> The only way I have to know where it is located is that the buttons "glow"
> when the pointer is supposed to be over them. Is there an update or patch
> for this problem? Thanks.
My System SpecsSystem Spec
Old 02-09-2008   #3 (permalink)
mturk


 
 

Re: Mouse pointer clicks in wrong place

I couldn't get to the beginning of this discussion, but I think it's
describing the same problem I have with a brand new Dell XPS 420
running Vista (Home Premium). The mouse offset is wrong on some cursor
icons. I can go into Control Panel / Mouse Properties / Pointers and
see the hotspot change when I go from one cursor icon (e.g., "Normal
Select" or "Vertical Resize") to another. This is *really* annoying,
as I have to mentally adjust where I click depending on what the state
of the pointer is (selecting, resizing, busy, etc.). Mine is not an
intermittant problem - it is always this way (except for the default
pointer scheme).

It definitely seems to be a Vista issue (or at least, the default
Vista mouse drivers). Do a web search on "vista mouse offset" and
you'll see others having this problem. Some have seen it go away after
uninstalling the drivers and rebooting, but this didn't work for me.

It was this way out of the box, so there's no malicious code problem.
Am I just going to have to wait for Vista SP1 for a fix - or is that
even optimistic?

Thanks in advance for any help....

Matthew


On Feb 3, 4:01 pm, "SG" <so...@xxxxxx> wrote:
Quote:

> Hi Ed,
>
> Not sure if this has anything to do with your system, but worth the read.
> Also, I'm not sure where Jim speaks about "Remember back to the beginning of
> this blog entry?", hadn't had time to search for it. Perhaps if you find it,
> it should explain more about how this is done. If you look at the link below
> under the section....
> Fig 4. - Elevating the Language Pack Installer. Signed and known by Windows
>
> You will see what I'm talking about. It appears to me it's possible for
> Malicious code to spoof the mouse cursor that can cause this trouble.
>
> http://blogs.msdn.com/uac/archive/20...03/589561.aspx
>
> --
> All the best,
> SG
>
> "Ed" <E...@xxxxxx> wrote in message
>
> news:F2DF5826-D1F3-4183-9B69-528196CE1577@xxxxxx
>
>
>
Quote:

> >I have an new Dell Inspiron 531 with Windows Vista. At seemingly random
> > times, the mouse pointer will be offset from where it will actually click.
> > The only way I have to know where it is located is that the buttons "glow"
> > when the pointer is supposed to be over them. Is there an update or patch
> > for this problem? Thanks.- Hide quoted text -
>
> - Show quoted text -
My System SpecsSystem Spec
Old 02-10-2008   #4 (permalink)
izamecnik


 
 

Re: Mouse pointer clicks in wrong place

On Feb 9, 2:20 pm, mt...@xxxxxx wrote:
Quote:

> I couldn't get to the beginning of this discussion, but I think it's
> describing the same problem I have with a brand new Dell XPS 420
> running Vista (Home Premium). The mouse offset is wrong on some cursor
> icons. I can go into Control Panel / Mouse Properties / Pointers and
> see the hotspot change when I go from one cursor icon (e.g., "Normal
> Select" or "Vertical Resize") to another. This is *really* annoying,
> as I have to mentally adjust where I click depending on what the state
> of the pointer is (selecting, resizing, busy, etc.). Mine is not an
> intermittant problem - it is always this way (except for the default
> pointer scheme).
>
> It definitely seems to be a Vista issue (or at least, the default
> Vista mouse drivers). Do a web search on "vista mouse offset" and
> you'll see others having this problem. Some have seen it go away after
> uninstalling the drivers and rebooting, but this didn't work for me.
>
> It was this way out of the box, so there's no malicious code problem.
> Am I just going to have to wait for Vista SP1 for a fix - or is that
> even optimistic?
>
> Thanks in advance for any help....
>
> Matthew
>
> On Feb 3, 4:01 pm, "SG" <so...@xxxxxx> wrote:
>
Quote:

> > Hi Ed,
>
Quote:

> > Not sure if this has anything to do with your system, but worth the read.
> > Also, I'm not sure where Jim speaks about "Remember back to the beginning of
> > this blog entry?", hadn't had time to search for it. Perhaps if you find it,
> > it should explain more about how this is done. If you look at the link below
> > under the section....
> > Fig 4. - Elevating the Language Pack Installer. Signed and known by Windows
>
Quote:

> > You will see what I'm talking about. It appears to me it's possible for
> > Malicious code to spoof the mouse cursor that can cause this trouble.
>>
Quote:

> > --
> > All the best,
> > SG
>
Quote:

> > "Ed" <E...@xxxxxx> wrote in message
>
Quote:

> >news:F2DF5826-D1F3-4183-9B69-528196CE1577@xxxxxx
>
Quote:
Quote:

> > >I have an new Dell Inspiron 531 with Windows Vista. At seemingly random
> > > times, the mouse pointer will be offset from where it will actually click.
> > > The only way I have to know where it is located is that the buttons "glow"
> > > when the pointer is supposed to be over them. Is there an update or patch
> > > for this problem? Thanks.- Hide quoted text -
>
Quote:

> > - Show quoted text -
I had the same problem with my XPS 420 from Dell running Vista Home
Premium.

I found that if you go to the Mouse control panel and then Pointers,
change from "Windows Aero (system scheme) to (None), the problem seems
to go away. So... it IS a Vista problem, but it seems you can turn the
problem off. Maybe SPsomething will fix this problem.
My System SpecsSystem Spec
Old 02-23-2008   #5 (permalink)
wallyholt


 
 

Re: Mouse pointer clicks in wrong place

On Feb 10, 3:45 pm, izamec...@xxxxxx wrote:
Quote:

> On Feb 9, 2:20 pm, mt...@xxxxxx wrote:
>
>
>
Quote:

> > I couldn't get to the beginning of this discussion, but I think it's
> > describing the same problem I have with a brand new Dell XPS 420
> > running Vista (Home Premium). The mouse offset is wrong on some cursor
> > icons. I can go into Control Panel / Mouse Properties / Pointers and
> > see the hotspot change when I go from one cursor icon (e.g., "Normal
> > Select" or "Vertical Resize") to another. This is *really* annoying,
> > as I have to mentally adjust where I click depending on what the state
> > of the pointer is (selecting, resizing, busy, etc.). Mine is not an
> > intermittant problem - it is always this way (except for the default
> > pointer scheme).
>
Quote:

> > It definitely seems to be a Vista issue (or at least, the default
> > Vista mouse drivers). Do a web search on "vista mouse offset" and
> > you'll see others having this problem. Some have seen it go away after
> > uninstalling the drivers and rebooting, but this didn't work for me.
>
Quote:

> > It was this way out of the box, so there's no malicious code problem.
> > Am I just going to have to wait for Vista SP1 for a fix - or is that
> > even optimistic?
>
Quote:

> > Thanks in advance for any help....
>
Quote:

> > Matthew
>
Quote:

> > On Feb 3, 4:01 pm, "SG" <so...@xxxxxx> wrote:
>
Quote:
Quote:

> > > Hi Ed,
>
Quote:
Quote:

> > > Not sure if this has anything to do with your system, but worth the read.
> > > Also, I'm not sure where Jim speaks about "Remember back to the beginning of
> > > this blog entry?", hadn't had time to search for it. Perhaps if you find it,
> > > it should explain more about how this is done. If you look at the link below
> > > under the section....
> > > Fig 4. - Elevating the Language Pack Installer. Signed and known by Windows
>
Quote:
Quote:

> > > You will see what I'm talking about. It appears to me it's possible for
> > > Malicious code to spoof the mouse cursor that can cause this trouble.
>>
Quote:
Quote:

> > > --
> > > All the best,
> > > SG
>
Quote:
Quote:

> > > "Ed" <E...@xxxxxx> wrote in message
>
Quote:
Quote:

> > >news:F2DF5826-D1F3-4183-9B69-528196CE1577@xxxxxx
>
Quote:
Quote:

> > > >I have an new Dell Inspiron 531 with Windows Vista. At seemingly random
> > > > times, the mouse pointer will be offset from where it will actually click.
> > > > The only way I have to know where it is located is that the buttons "glow"
> > > > when the pointer is supposed to be over them. Is there an update or patch
> > > > for this problem? Thanks.- Hide quoted text -
>
Quote:
Quote:

> > > - Show quoted text -
>
> I had the same problem with my XPS 420 from Dell running Vista Home
> Premium.
>
> I found that if you go to the Mouse control panel and then Pointers,
> change from "Windows Aero (system scheme) to (None), the problem seems
> to go away. So... it IS a Vista problem, but it seems you can turn the
> problem off. Maybe SPsomething will fix this problem.
The same thing is happening with my new XPS 420. Really annoying.
Maybe it is some Dell tweak of the OS. Might be worth a contact to
Dell support.
My System SpecsSystem Spec
Old 02-23-2008   #6 (permalink)
wallyholt


 
 

Re: Mouse pointer clicks in wrong place

On Feb 23, 7:07 am, wallyh...@xxxxxx wrote:
Quote:

> On Feb 10, 3:45 pm, izamec...@xxxxxx wrote:
>
>
>
Quote:

> > On Feb 9, 2:20 pm, mt...@xxxxxx wrote:
>
Quote:
Quote:

> > > I couldn't get to the beginning of this discussion, but I think it's
> > > describing the same problem I have with a brand new Dell XPS 420
> > > running Vista (Home Premium). The mouse offset is wrong on some cursor
> > > icons. I can go into Control Panel / Mouse Properties / Pointers and
> > > see the hotspot change when I go from one cursor icon (e.g., "Normal
> > > Select" or "Vertical Resize") to another. This is *really* annoying,
> > > as I have to mentally adjust where I click depending on what the state
> > > of the pointer is (selecting, resizing, busy, etc.). Mine is not an
> > > intermittant problem - it is always this way (except for the default
> > > pointer scheme).
>
Quote:
Quote:

> > > It definitely seems to be a Vista issue (or at least, the default
> > > Vista mouse drivers). Do a web search on "vista mouse offset" and
> > > you'll see others having this problem. Some have seen it go away after
> > > uninstalling the drivers and rebooting, but this didn't work for me.
>
Quote:
Quote:

> > > It was this way out of the box, so there's no malicious code problem.
> > > Am I just going to have to wait for Vista SP1 for a fix - or is that
> > > even optimistic?
>
Quote:
Quote:

> > > Thanks in advance for any help....
>
Quote:
Quote:

> > > Matthew
>
Quote:
Quote:

> > > On Feb 3, 4:01 pm, "SG" <so...@xxxxxx> wrote:
>
Quote:
Quote:

> > > > Hi Ed,
>
Quote:
Quote:

> > > > Not sure if this has anything to do with your system, but worth the read.
> > > > Also, I'm not sure where Jim speaks about "Remember back to the beginning of
> > > > this blog entry?", hadn't had time to search for it. Perhaps if you find it,
> > > > it should explain more about how this is done. If you look at the link below
> > > > under the section....
> > > > Fig 4. - Elevating the Language Pack Installer. Signed and known by Windows
>
Quote:
Quote:

> > > > You will see what I'm talking about. It appears to me it's possible for
> > > > Malicious code to spoof the mouse cursor that can cause this trouble.
>>
Quote:
Quote:

> > > > --
> > > > All the best,
> > > > SG
>
Quote:
Quote:

> > > > "Ed" <E...@xxxxxx> wrote in message
>
Quote:
Quote:

> > > >news:F2DF5826-D1F3-4183-9B69-528196CE1577@xxxxxx
>
Quote:
Quote:

> > > > >I have an new Dell Inspiron 531 with Windows Vista. At seemingly random
> > > > > times, the mouse pointer will be offset from where it will actually click.
> > > > > The only way I have to know where it is located is that the buttons "glow"
> > > > > when the pointer is supposed to be over them. Is there an update or patch
> > > > > for this problem? Thanks.- Hide quoted text -
>
Quote:
Quote:

> > > > - Show quoted text -
>
Quote:

> > I had the same problem with my XPS 420 from Dell running Vista Home
> > Premium.
>
Quote:

> > I found that if you go to the Mouse control panel and then Pointers,
> > change from "Windows Aero (system scheme) to (None), the problem seems
> > to go away. So... it IS a Vista problem, but it seems you can turn the
> > problem off. Maybe SPsomething will fix this problem.
>
> The same thing is happening with my new XPS 420. Really annoying.
> Maybe it is some Dell tweak of the OS. Might be worth a contact to
> Dell support.
Here is a good thread about it on the Dell forums with the solution.
My System SpecsSystem Spec
Old 02-23-2008   #7 (permalink)
wallyholt


 
 

Re: Mouse pointer clicks in wrong place

On Feb 23, 7:07 am, wallyh...@xxxxxx wrote:
Quote:

> On Feb 10, 3:45 pm, izamec...@xxxxxx wrote:
>
>
>
Quote:

> > On Feb 9, 2:20 pm, mt...@xxxxxx wrote:
>
Quote:
Quote:

> > > I couldn't get to the beginning of this discussion, but I think it's
> > > describing the same problem I have with a brand new Dell XPS 420
> > > running Vista (Home Premium). The mouse offset is wrong on some cursor
> > > icons. I can go into Control Panel / Mouse Properties / Pointers and
> > > see the hotspot change when I go from one cursor icon (e.g., "Normal
> > > Select" or "Vertical Resize") to another. This is *really* annoying,
> > > as I have to mentally adjust where I click depending on what the state
> > > of the pointer is (selecting, resizing, busy, etc.). Mine is not an
> > > intermittant problem - it is always this way (except for the default
> > > pointer scheme).
>
Quote:
Quote:

> > > It definitely seems to be a Vista issue (or at least, the default
> > > Vista mouse drivers). Do a web search on "vista mouse offset" and
> > > you'll see others having this problem. Some have seen it go away after
> > > uninstalling the drivers and rebooting, but this didn't work for me.
>
Quote:
Quote:

> > > It was this way out of the box, so there's no malicious code problem.
> > > Am I just going to have to wait for Vista SP1 for a fix - or is that
> > > even optimistic?
>
Quote:
Quote:

> > > Thanks in advance for any help....
>
Quote:
Quote:

> > > Matthew
>
Quote:
Quote:

> > > On Feb 3, 4:01 pm, "SG" <so...@xxxxxx> wrote:
>
Quote:
Quote:

> > > > Hi Ed,
>
Quote:
Quote:

> > > > Not sure if this has anything to do with your system, but worth the read.
> > > > Also, I'm not sure where Jim speaks about "Remember back to the beginning of
> > > > this blog entry?", hadn't had time to search for it. Perhaps if you find it,
> > > > it should explain more about how this is done. If you look at the link below
> > > > under the section....
> > > > Fig 4. - Elevating the Language Pack Installer. Signed and known by Windows
>
Quote:
Quote:

> > > > You will see what I'm talking about. It appears to me it's possible for
> > > > Malicious code to spoof the mouse cursor that can cause this trouble.
>>
Quote:
Quote:

> > > > --
> > > > All the best,
> > > > SG
>
Quote:
Quote:

> > > > "Ed" <E...@xxxxxx> wrote in message
>
Quote:
Quote:

> > > >news:F2DF5826-D1F3-4183-9B69-528196CE1577@xxxxxx
>
Quote:
Quote:

> > > > >I have an new Dell Inspiron 531 with Windows Vista. At seemingly random
> > > > > times, the mouse pointer will be offset from where it will actually click.
> > > > > The only way I have to know where it is located is that the buttons "glow"
> > > > > when the pointer is supposed to be over them. Is there an update or patch
> > > > > for this problem? Thanks.- Hide quoted text -
>
Quote:
Quote:

> > > > - Show quoted text -
>
Quote:

> > I had the same problem with my XPS 420 from Dell running Vista Home
> > Premium.
>
Quote:

> > I found that if you go to the Mouse control panel and then Pointers,
> > change from "Windows Aero (system scheme) to (None), the problem seems
> > to go away. So... it IS a Vista problem, but it seems you can turn the
> > problem off. Maybe SPsomething will fix this problem.
>
> The same thing is happening with my new XPS 420. Really annoying.
> Maybe it is some Dell tweak of the OS. Might be worth a contact to
> Dell support.
With the actual link:
http://www.dellcommunity.com/support...=66559#M167396
My System SpecsSystem Spec
Old 02-25-2008   #8 (permalink)


Vista Ultimate X64 SP2
 
 

Re: Mouse pointer clicks in wrong place

The pointer for a high performance mouse does not move correctly in Windows Vista


to obtain hotfix you must contact Microsoft, or wait for service pack to release with hotfix.

copy and paste link:
support.microsoft.com/kb/932653/en-us

or download hotfixes here x64/x86:
hot fix for mouse pointer not moving correctly in Vista - NotebookForums.com

Last edited by rive0108; 02-25-2008 at 07:31 PM..
My System SpecsSystem Spec
Old 03-11-2008   #9 (permalink)
johntraynor


 
 

Re: Mouse pointer clicks in wrong place


I had the same problem on a brand new XPS 420. Setting the mouse pointer
scheme to "None" is a workaround (and such a relief to finally not have
to think too much before clicking anymore) . Any other moscheme exhibits
the problem.

Others have suggested updating the graphic drivers, although it appears
the updated drivers for the card I have are temporarily unavailable on
Dell's site.


--
johntraynor
Posted via http://www.vistaheads.com

My System SpecsSystem Spec
Old 03-11-2008   #10 (permalink)
johntraynor


 
 

Re: Mouse pointer clicks in wrong place


Success! No more mouse pointer offset.

Just downloaded the latest drivers for the graphics card (in my case an
ATI Radeon HD 2600 XT) from ATI's site and this fixed the problem. Can
now select any scheme (including the default Vista Aero mouse scheme)
and the mouse pointer behaves as it should.

The driver URL on Dell's site is still returning error 404. I chatted
with a tech who agreed to escalate the issue with Dell to a) stop
shipping new systems with the bad drivers that exhibit the mouse problem
and b) post the correct drivers on Dell's support site.

While my issue was unique to an XPS 420, it appears this happens on
many different models of recent Dell shipments. It is not a Windows
Vista problem; it is a graphics driver problem.


--
johntraynor
Posted via http://www.vistaheads.com

My System SpecsSystem Spec
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