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02-04-2008
| #1 (permalink) |
| | Epson V500 Scanner Recently installed an Epson V500 scanner. Worked great for two days. On day three, the preview function would not work. Epson support had me check the device manager, uninstall the software and download a new driver from the web. Nothing! They now maintain that it is a Vista problem. Any ideas? |
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02-04-2008
| #2 (permalink) |
| | Re: Epson V500 Scanner I don't know what to tell you Ike. It's funny we just purchased one also and it has been working fine for the last week or so. I do notice the scan to PDF function just hangs but since I have a psuedo-PDF printer I just use the scan to printer and print to the PDF printer. Other than that it seems to work fine. I assume you uninstall the software with the scanner disconnected and don't reconnect the scanner until after all the software is installed. I find that plugging the scanner in before hand causes it to load a bogus driver that does not get replaced with the software install if it is installed after the scanner is plugged in. -- Mark R. Cusumano Skype Name: mark.cusumano Web: http://The-Padded-Cell.spaces.live.com "Ike" <Ike@xxxxxx> wrote in message news:436B88C7-ACCB-4F0C-91C5-F4F04BEFB6C6@xxxxxx Quote: > Recently installed an Epson V500 scanner. Worked great for two days. On > day > three, the preview function would not work. Epson support had me check > the > device manager, uninstall the software and download a new driver from the > web. Nothing! They now maintain that it is a Vista problem. Any ideas? |
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02-04-2008
| #3 (permalink) |
| | Re: Epson V500 Scanner Yeah, been there, done all that. I have already given up. Scanner will be picked up by FexEx tomorrow. HP scanner will be delivered to me shortly there after. "Mark R. Cusumano" wrote: Quote: > I don't know what to tell you Ike. It's funny we just purchased one also > and it has been working fine for the last week or so. I do notice the scan > to PDF function just hangs but since I have a psuedo-PDF printer I just use > the scan to printer and print to the PDF printer. Other than that it seems > to work fine. I assume you uninstall the software with the scanner > disconnected and don't reconnect the scanner until after all the software is > installed. I find that plugging the scanner in before hand causes it to > load a bogus driver that does not get replaced with the software install if > it is installed after the scanner is plugged in. > > -- > Mark R. Cusumano > Skype Name: mark.cusumano > Web: http://The-Padded-Cell.spaces.live.com > > > > "Ike" <Ike@xxxxxx> wrote in message > news:436B88C7-ACCB-4F0C-91C5-F4F04BEFB6C6@xxxxxx Quote: > > Recently installed an Epson V500 scanner. Worked great for two days. On > > day > > three, the preview function would not work. Epson support had me check > > the > > device manager, uninstall the software and download a new driver from the > > web. Nothing! They now maintain that it is a Vista problem. Any ideas? > |
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