Vista - Blue Screen with Error Msg

I got the Blue Screen and Unexpected Shutdown error as follows:

signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 101
BCP1: 00000060
BCP2: 00000000
BCP3: 82467120
BCP4: 00000001
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini020608-01.dmp
C:\Users\Jennifer\AppData\Local\Temp\WER-173281-0.sysdata.xml
C:\Users\Jennifer\AppData\Local\Temp\WER4392.tmp.version.txt

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I was just working on email. This is the 3rd time this occurred. I don't
know how to look at the minidump file. Can one of you wonderful techs help
me out please?

Thanks,
Jen G

Hi Jen,

You can send this file to me at rick@xxxxxx using a subject line of 'per
req' and I'll take a look at it:
C:\Windows\Minidump\Mini020608-01.dmp

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Jen G" <JenG@xxxxxx> wrote in message
newsDBE4AFC-C7BB-4BA3-8FC4-AF7BCF8631E8@xxxxxx

Rick,
I see you're trying to help many people with their Vista problems. Here's
mine...
Brand New Dell 530 Desktop


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000014
BCP2: 00000002
BCP3: 00000001
BCP4: 8065FB10
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini021808-04.dmp
C:\Users\Sherri\AppData\Local\Temp\WER-66518-0.sysdata.xml
C:\Users\Sherri\AppData\Local\Temp\WER52EF.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

The file contents from the above listed text file....

Windows NT Version 6.0 Build: 6000
Product (0x2): Windows Vista (TM) Home Basic
Edition: HomeBasic
BuildString: 6000.16584.x86fre.vista_gdr.071023-1545
Flavor: Multiprocessor Free
Architecture: X86
LCID: 1033

I couldn't open the .dmp file or the .xml file.


I was on the phone with Dell for over an hour last night and one of the
techs installed an updated drive for me yet the problem persists. I have the
latest BIOS and I have run sfc/scannow. The scan said that there was some
currupt files that could not be repaired. I tried to open the cbs.log file
but was denied access..even after I gave myself permission. FYI, I installed
Microsoft Word 2000 from my old discs from my old computer. Could that have
caused this problem or is it simply Vista being Vista? My sister has a laptop
from a different manufacturer and has the same problem. Any help would be
appreciated.

"Rick Rogers" wrote:

Rick, Did you find out anything about this shutdown issue? I get the same
BCCode 101. I would like to know how to read the minidump files to see if I
can figure out what the problem is. More info in post "unexpected shutdown
dell laptop" for 3/15/2008.

Betrina

"Rick Rogers" wrote:

Hi,

I look at lots of dump files, and I don't recall if this one specifically
was resolved. If you like, you can send yours using the provided
instructions.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"betrina" <betrina@xxxxxx> wrote in message
news:0F7AF438-A910-4592-A823-33D376FBBF57@xxxxxx

Thank you, Rick. I will sned the latest file.

Betrina

"Rick Rogers" wrote:

Hi well I've been getting this error recently. My computer was completely fine until a week or 2 ago then I started getting a similar error. Im not very familiar with all this stuff so any help would be great

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 101
BCP1: 0000000000000031
BCP2: 0000000000000000
BCP3: FFFFF98000CC8180
BCP4: 0000000000000003
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

pc specs

cpu - Q6600 stock
motherboard -Evga 750i sli ftw
Video card - evga 8800 gt sc
ram - 4Gigs OCZ platinum
2 Harddrives 600 gig total
Sound card - sb Audigy 2 zs

I'm sorry to hijack the thread but i'm in a desperate need for help... I'm a CG artist and i'm going nuts on this one...

I'm also getting the BSOD error 101 and nothing i do seems to solve the problem.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 2070

Additional information about the problem:
BCCode: 101
BCP1: 0000000000000030
BCP2: 0000000000000000
BCP3: FFFFFA6001763180
BCP4: 0000000000000002
OS Version: 6_0_6001
Service Pack: 1_0
Product: 256_1

Can i uppload the minidump to someone that can check this out?

Thanks

what error message does the blue screen show?

hi

you mean the message in the BSOD itself?