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Vista - Windows Installer issues - will not install or uninstall anything

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Old 02-06-2008   #1 (permalink)
Kern


 
 

Windows Installer issues - will not install or uninstall anything

Windows Installer is hanging on install/uninstall of anything using
its function. Even trying to install Windows Installer Cleanup hangs up.
I have already run RegistryFix and it had no effect.
I checked to make sure the Windows Installer service is running and it
is.
However any software that uses InstallShield or Wise installer goes in
without problem.

I also looked at Event Viewer hoping to find something but nothing
there looked like usable information concerning why Windows Installer
is hanging up.

Configuration info - Dell C521 with 1GB RAM, 80GB SATA hard drive
running Vista Home Premium and all relevant updates are installed.

It seems to me like another Windows Installer 4 problem but if anyone
has any ideas about alternate possibilities I'm all ears. (And that's
a pretty weird visual). Also if it is a Windows Installer problem, how
do I check for Windows Installer being all there and how to fix it if
it's not.

My System SpecsSystem Spec
Old 02-06-2008   #2 (permalink)
MowGreen [MVP]


 
 

Re: Windows Installer issues - will not install or uninstall anything

Searched the Knowledge base and nothing was present for repairing
Windows Installer in Vista. Then I found:

What is Windows Installer?
http://windowshelp.microsoft.com/Win...c2bc71033.mspx
Quote:

> In earlier versions of Windows, it might have been necessary to re-register the Windows
> Installer files in the registry if those files became damaged or corrupt. In this version of
> Windows, damaged system files needed by Windows Installer can be repaired automatically.
>
> If Windows Installer does not work correctly, open Problem Reports and Solutions to see if a
> solution is available.
>
> • Open Problem Reports and Solutions by clicking the Start button, clicking Control Panel,
> clicking System and Maintenance, and then clicking Problem Reports and Solutions.

Wow. An OS that repairs itself automatically. I'll be curious to see how
you make out here, Kern.


MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Kern wrote:
Quote:

> Windows Installer is hanging on install/uninstall of anything using
> its function. Even trying to install Windows Installer Cleanup hangs up.
> I have already run RegistryFix and it had no effect.
> I checked to make sure the Windows Installer service is running and it
> is.
> However any software that uses InstallShield or Wise installer goes in
> without problem.
>
> I also looked at Event Viewer hoping to find something but nothing
> there looked like usable information concerning why Windows Installer
> is hanging up.
>
> Configuration info - Dell C521 with 1GB RAM, 80GB SATA hard drive
> running Vista Home Premium and all relevant updates are installed.
>
> It seems to me like another Windows Installer 4 problem but if anyone
> has any ideas about alternate possibilities I'm all ears. (And that's
> a pretty weird visual). Also if it is a Windows Installer problem, how
> do I check for Windows Installer being all there and how to fix it if
> it's not.
My System SpecsSystem Spec
Old 02-10-2008   #3 (permalink)
Kern


 
 

Re: Windows Installer issues - will not install or uninstall anything

"MowGreen [MVP]" <mowgreen@xxxxxx> wrote in
news:Ob5GMhRaIHA.1960@xxxxxx:

Well I don't know what Microsoft calls "Automatic Repair" but I finally
had to do a System Restore to get the Installer running again.
I would be interested in learning how this "Automatic Repair" works.
System File Checker found corrupt files but was unable to do repairs
and left a 43MB log of its activity. It then left a message to look at
the log to find out what the problems were. However attempts to look
at the log delivered error messages saying I didn't have permission
even though I was on as an administrator. Also what do you use to look
at a 43MB text file?

Anyway you said you would be interested in learning how this turned
out so there it is.


Quote:

> Searched the Knowledge base and nothing was present for repairing
> Windows Installer in Vista. Then I found:
>
> What is Windows Installer?
> http://windowshelp.microsoft.com/Win...355-d9f8-47c4-
> b737-bcd47e8c2bc71033.mspx
>
Quote:

>> In earlier versions of Windows, it might have been necessary to
>> re-register the Windows Installer files in the registry if those
>> files became damaged or corrupt. In this version of Windows, damaged
>> system files needed by Windows Installer can be repaired
>> automatically.
>>
>> If Windows Installer does not work correctly, open Problem Reports
>> and Solutions to see if a solution is available.
>>
>> • Open Problem Reports and Solutions by clicking the Start button,
>> clicking Control Panel, clicking System and Maintenance, and then
>> clicking Problem Reports and Solutions.
>
>
> Wow. An OS that repairs itself automatically. I'll be curious to see
> how you make out here, Kern.
>
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Kern wrote:
>
Quote:

>> Windows Installer is hanging on install/uninstall of anything using
>> its function. Even trying to install Windows Installer Cleanup hangs
>> up. I have already run RegistryFix and it had no effect.
>> I checked to make sure the Windows Installer service is running and
>> it
>> is.
>> However any software that uses InstallShield or Wise installer goes
>> in without problem.
>>
>> I also looked at Event Viewer hoping to find something but nothing
>> there looked like usable information concerning why Windows
>> Installer is hanging up.
>>
>> Configuration info - Dell C521 with 1GB RAM, 80GB SATA hard drive
>> running Vista Home Premium and all relevant updates are installed.
>>
>> It seems to me like another Windows Installer 4 problem but if
>> anyone
>> has any ideas about alternate possibilities I'm all ears. (And
>> that's a pretty weird visual). Also if it is a Windows Installer
>> problem, how do I check for Windows Installer being all there and
>> how to fix it if it's not.
My System SpecsSystem Spec
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