Windows Vista Forums

Loader cache and MUI entry

  1. #1


    Steve Guest

    Loader cache and MUI entry

    I have a new system etc, one of the memory chips crashed and was replaced by
    a technician. The system looks fine but whenever I try to load a new
    programme I get the error message "The resource loader cache doesn't have
    loaded MUI entry". Other quirky things are that the options under tools in IE
    flash up and cannot be accesses, th Norton antivirus will also not run a Live
    update.

    Have tried system restore and repair start-up to no avail. Local computer
    experts not sure what to do!

    Help

    Thanks

    Setve

      My System SpecsSystem Spec

  2.   


  3. #2


    Steve Guest

    RE: Loader cache and MUI entry

    System is use is Vista Home Premium edition

    Steve

    "Steve" wrote:

    > I have a new system etc, one of the memory chips crashed and was replaced by
    > a technician. The system looks fine but whenever I try to load a new
    > programme I get the error message "The resource loader cache doesn't have
    > loaded MUI entry". Other quirky things are that the options under tools in IE
    > flash up and cannot be accesses, th Norton antivirus will also not run a Live
    > update.
    >
    > Have tried system restore and repair start-up to no avail. Local computer
    > experts not sure what to do!
    >
    > Help
    >
    > Thanks
    >
    > Setve

      My System SpecsSystem Spec

  4. #3


    dev Guest

    Re: Loader cache and MUI entry

    /Steve/ said:

    > I have a new system etc, one of the memory chips crashed and was replaced by
    > a technician. The system looks fine but whenever I try to load a new
    > programme I get the error message "The resource loader cache doesn't have
    > loaded MUI entry". Other quirky things are that the options under tools in IE
    > flash up and cannot be accesses, th Norton antivirus will also not run a Live
    > update.
    >
    > Have tried system restore and repair start-up to no avail. Local computer
    > experts not sure what to do!
    What make of PC?

      My System SpecsSystem Spec

  5. #4


    Rick Rogers Guest

    Re: Loader cache and MUI entry

    Hi,

    Uninstall the Norton utilities and see if this helps.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "Steve" <Steve@xxxxxx> wrote in message
    news:77C92E02-0A1D-4BA4-96A8-08E9D127BAC4@xxxxxx

    >I have a new system etc, one of the memory chips crashed and was replaced
    >by
    > a technician. The system looks fine but whenever I try to load a new
    > programme I get the error message "The resource loader cache doesn't have
    > loaded MUI entry". Other quirky things are that the options under tools in
    > IE
    > flash up and cannot be accesses, th Norton antivirus will also not run a
    > Live
    > update.
    >
    > Have tried system restore and repair start-up to no avail. Local computer
    > experts not sure what to do!
    >
    > Help
    >
    > Thanks
    >
    > Setve

      My System SpecsSystem Spec

  6. #5


    Steve Guest

    Re: Loader cache and MUI entry

    Hi

    Its a machine made up by local computer dealer, a Gigabyte technology
    motherboard with a intelcore 2 CPU @ 2.13 GHZ, a NVIDIA graphics card, 32 bit
    operating system and rGIG of RAM.
    Thanks

    "dev@xxxxxx" wrote:

    > /Steve/ said:

    > > I have a new system etc, one of the memory chips crashed and was replaced by
    > > a technician. The system looks fine but whenever I try to load a new
    > > programme I get the error message "The resource loader cache doesn't have
    > > loaded MUI entry". Other quirky things are that the options under tools in IE
    > > flash up and cannot be accesses, th Norton antivirus will also not run a Live
    > > update.
    > >
    > > Have tried system restore and repair start-up to no avail. Local computer
    > > experts not sure what to do!
    >
    > What make of PC?
    >

      My System SpecsSystem Spec

  7. #6


    Steve Guest

    Re: Loader cache and MUI entry

    Hi Rick
    I seem to get the same message when I try to do anything eg start IE as an
    administrator, I am wary of uninstalling Norton due to virus issues??,
    question do I tryto reload Vista?

    "Rick Rogers" wrote:

    > Hi,
    >
    > Uninstall the Norton utilities and see if this helps.
    >
    > --
    > Best of Luck,
    >
    > Rick Rogers, aka "Nutcase" - Microsoft MVP
    > http://mvp.support.microsoft.com/
    > Windows help - www.rickrogers.org
    > My thoughts http://rick-mvp.blogspot.com
    >
    > "Steve" <Steve@xxxxxx> wrote in message
    > news:77C92E02-0A1D-4BA4-96A8-08E9D127BAC4@xxxxxx

    > >I have a new system etc, one of the memory chips crashed and was replaced
    > >by
    > > a technician. The system looks fine but whenever I try to load a new
    > > programme I get the error message "The resource loader cache doesn't have
    > > loaded MUI entry". Other quirky things are that the options under tools in
    > > IE
    > > flash up and cannot be accesses, th Norton antivirus will also not run a
    > > Live
    > > update.
    > >
    > > Have tried system restore and repair start-up to no avail. Local computer
    > > experts not sure what to do!
    > >
    > > Help
    > >
    > > Thanks
    > >
    > > Setve
    >
    >

      My System SpecsSystem Spec

  8. #7


    Rick Rogers Guest

    Re: Loader cache and MUI entry

    Hi,

    There are other antivirus products that do not interfere with a system the
    way Norton's does.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "Steve" <Steve@xxxxxx> wrote in message
    news:725A6928-16CA-42F1-AD28-381E8D40925D@xxxxxx

    > Hi Rick
    > I seem to get the same message when I try to do anything eg start IE as an
    > administrator, I am wary of uninstalling Norton due to virus issues??,
    > question do I tryto reload Vista?
    >
    > "Rick Rogers" wrote:
    >

    >> Hi,
    >>
    >> Uninstall the Norton utilities and see if this helps.
    >>
    >> --
    >> Best of Luck,
    >>
    >> Rick Rogers, aka "Nutcase" - Microsoft MVP
    >> http://mvp.support.microsoft.com/
    >> Windows help - www.rickrogers.org
    >> My thoughts http://rick-mvp.blogspot.com
    >>
    >> "Steve" <Steve@xxxxxx> wrote in message
    >> news:77C92E02-0A1D-4BA4-96A8-08E9D127BAC4@xxxxxx

    >> >I have a new system etc, one of the memory chips crashed and was
    >> >replaced
    >> >by
    >> > a technician. The system looks fine but whenever I try to load a new
    >> > programme I get the error message "The resource loader cache doesn't
    >> > have
    >> > loaded MUI entry". Other quirky things are that the options under tools
    >> > in
    >> > IE
    >> > flash up and cannot be accesses, th Norton antivirus will also not run
    >> > a
    >> > Live
    >> > update.
    >> >
    >> > Have tried system restore and repair start-up to no avail. Local
    >> > computer
    >> > experts not sure what to do!
    >> >
    >> > Help
    >> >
    >> > Thanks
    >> >
    >> > Setve
    >>
    >>

      My System SpecsSystem Spec

  9. #8


    John Guest

    Re: Loader cache and MUI entry

    Steve,
    I have the exact same problem. I uninstalled Norton and it made no
    difference. Did you ever find a fix for this besides a full system restore?

    "Steve" wrote:

    > Hi Rick
    > I seem to get the same message when I try to do anything eg start IE as an
    > administrator, I am wary of uninstalling Norton due to virus issues??,
    > question do I tryto reload Vista?
    >
    > "Rick Rogers" wrote:
    >

    > > Hi,
    > >
    > > Uninstall the Norton utilities and see if this helps.
    > >
    > > --
    > > Best of Luck,
    > >
    > > Rick Rogers, aka "Nutcase" - Microsoft MVP
    > > http://mvp.support.microsoft.com/
    > > Windows help - www.rickrogers.org
    > > My thoughts http://rick-mvp.blogspot.com
    > >
    > > "Steve" <Steve@xxxxxx> wrote in message
    > > news:77C92E02-0A1D-4BA4-96A8-08E9D127BAC4@xxxxxx

    > > >I have a new system etc, one of the memory chips crashed and was replaced
    > > >by
    > > > a technician. The system looks fine but whenever I try to load a new
    > > > programme I get the error message "The resource loader cache doesn't have
    > > > loaded MUI entry". Other quirky things are that the options under tools in
    > > > IE
    > > > flash up and cannot be accesses, th Norton antivirus will also not run a
    > > > Live
    > > > update.
    > > >
    > > > Have tried system restore and repair start-up to no avail. Local computer
    > > > experts not sure what to do!
    > > >
    > > > Help
    > > >
    > > > Thanks
    > > >
    > > > Setve
    > >
    > >

      My System SpecsSystem Spec

  10. #9


    Steve Guest

    Re: Loader cache and MUI entry

    Hi John

    Sorry for the delay in replying I do not check this entry alert frequently
    enough.

    The saga went on :
    After weeks of trying to get Vista to work properly I did all the usual
    repairs and chkdsk's and taken Norton off etc...I was advised to upgrade to
    Vista Ultimate.

    I then posted the question that if I upgraded to Ultimate would it fix
    corrupted files
    as I could not load any new programmes etc kept getting error message : The
    resource loader cache doesn't have loaded MUI entry)

    Brink replied that upgrading to Ultimate should fix the problem, but I
    could also run a Repair (Upgrade) install with Home Premium to fix it at it
    would allow me to repair your Vista installation and keep your user account
    files, settings, and programs.

    Unfortunately I had an OEM version of Windowa Home Premium which does not
    allow this, the upgrade is disabled.

    Anyway I purchased the Ultimate Upgrade for about USD 320 (in SAfrica), I
    could not run it in the DVD drive as I got the same error message. When I
    booted
    on it it said that I should upgrade from my existing version - not great as
    it
    was corrupted and would not allow it!! Tried safe mode which allows the DVD
    to
    run an "exe" file but it says that the upgrade cannot be done in safe mode.

    Like you I was trying to avoid a reload of all applications etc as it takes
    forever...which it did.

    I then bought I full retail version of Windows home premium and did a full
    re-install, e-mail messages on Windows Mail are a little tricky so backing
    these up in separate memory was easiest. ( The OEM version wanted to format
    the entire hard drive )

    This problem could be something that Microsoft can fix via extending the
    range of "start up files" that are repaired - when repairing corrupted files
    after a start-up.

    Good Luck

    Steve


    "John" wrote:

    > Steve,
    > I have the exact same problem. I uninstalled Norton and it made no
    > difference. Did you ever find a fix for this besides a full system restore?
    >
    > "Steve" wrote:
    >

    > > Hi Rick
    > > I seem to get the same message when I try to do anything eg start IE as an
    > > administrator, I am wary of uninstalling Norton due to virus issues??,
    > > question do I tryto reload Vista?
    > >
    > > "Rick Rogers" wrote:
    > >

    > > > Hi,
    > > >
    > > > Uninstall the Norton utilities and see if this helps.
    > > >
    > > > --
    > > > Best of Luck,
    > > >
    > > > Rick Rogers, aka "Nutcase" - Microsoft MVP
    > > > http://mvp.support.microsoft.com/
    > > > Windows help - www.rickrogers.org
    > > > My thoughts http://rick-mvp.blogspot.com
    > > >
    > > > "Steve" <Steve@xxxxxx> wrote in message
    > > > news:77C92E02-0A1D-4BA4-96A8-08E9D127BAC4@xxxxxx
    > > > >I have a new system etc, one of the memory chips crashed and was replaced
    > > > >by
    > > > > a technician. The system looks fine but whenever I try to load a new
    > > > > programme I get the error message "The resource loader cache doesn't have
    > > > > loaded MUI entry". Other quirky things are that the options under tools in
    > > > > IE
    > > > > flash up and cannot be accesses, th Norton antivirus will also not run a
    > > > > Live
    > > > > update.
    > > > >
    > > > > Have tried system restore and repair start-up to no avail. Local computer
    > > > > experts not sure what to do!
    > > > >
    > > > > Help
    > > > >
    > > > > Thanks
    > > > >
    > > > > Setve
    > > >
    > > >

      My System SpecsSystem Spec

  11. #10


    John Doty Guest

    Re: Loader cache and MUI entry

    Steve,
    I turned off that user program control thingy, rebooted with it off, then
    turned it on again and the error went away. Apparently, windows rebuilt some
    file and fixed itself. Of course, this was AFTER I had removed norton and
    bought zonealarm. Anyway, no more error. Thanks so much for replying to
    this. Your response gave me some good ideas!

    John

    "Steve" wrote:

    > Hi John
    >
    > Sorry for the delay in replying I do not check this entry alert frequently
    > enough.
    >
    > The saga went on :
    > After weeks of trying to get Vista to work properly I did all the usual
    > repairs and chkdsk's and taken Norton off etc...I was advised to upgrade to
    > Vista Ultimate.
    >
    > I then posted the question that if I upgraded to Ultimate would it fix
    > corrupted files
    > as I could not load any new programmes etc kept getting error message : The
    > resource loader cache doesn't have loaded MUI entry)
    >
    > Brink replied that upgrading to Ultimate should fix the problem, but I
    > could also run a Repair (Upgrade) install with Home Premium to fix it at it
    > would allow me to repair your Vista installation and keep your user account
    > files, settings, and programs.
    >
    > Unfortunately I had an OEM version of Windowa Home Premium which does not
    > allow this, the upgrade is disabled.
    >
    > Anyway I purchased the Ultimate Upgrade for about USD 320 (in SAfrica), I
    > could not run it in the DVD drive as I got the same error message. When I
    > booted
    > on it it said that I should upgrade from my existing version - not great as
    > it
    > was corrupted and would not allow it!! Tried safe mode which allows the DVD
    > to
    > run an "exe" file but it says that the upgrade cannot be done in safe mode.
    >
    > Like you I was trying to avoid a reload of all applications etc as it takes
    > forever...which it did.
    >
    > I then bought I full retail version of Windows home premium and did a full
    > re-install, e-mail messages on Windows Mail are a little tricky so backing
    > these up in separate memory was easiest. ( The OEM version wanted to format
    > the entire hard drive )
    >
    > This problem could be something that Microsoft can fix via extending the
    > range of "start up files" that are repaired - when repairing corrupted files
    > after a start-up.
    >
    > Good Luck
    >
    > Steve
    >
    >
    > "John" wrote:
    >

    > > Steve,
    > > I have the exact same problem. I uninstalled Norton and it made no
    > > difference. Did you ever find a fix for this besides a full system restore?
    > >
    > > "Steve" wrote:
    > >

    > > > Hi Rick
    > > > I seem to get the same message when I try to do anything eg start IE as an
    > > > administrator, I am wary of uninstalling Norton due to virus issues??,
    > > > question do I tryto reload Vista?
    > > >
    > > > "Rick Rogers" wrote:
    > > >
    > > > > Hi,
    > > > >
    > > > > Uninstall the Norton utilities and see if this helps.
    > > > >
    > > > > --
    > > > > Best of Luck,
    > > > >
    > > > > Rick Rogers, aka "Nutcase" - Microsoft MVP
    > > > > http://mvp.support.microsoft.com/
    > > > > Windows help - www.rickrogers.org
    > > > > My thoughts http://rick-mvp.blogspot.com
    > > > >
    > > > > "Steve" <Steve@xxxxxx> wrote in message
    > > > > news:77C92E02-0A1D-4BA4-96A8-08E9D127BAC4@xxxxxx
    > > > > >I have a new system etc, one of the memory chips crashed and was replaced
    > > > > >by
    > > > > > a technician. The system looks fine but whenever I try to load a new
    > > > > > programme I get the error message "The resource loader cache doesn't have
    > > > > > loaded MUI entry". Other quirky things are that the options under tools in
    > > > > > IE
    > > > > > flash up and cannot be accesses, th Norton antivirus will also not run a
    > > > > > Live
    > > > > > update.
    > > > > >
    > > > > > Have tried system restore and repair start-up to no avail. Local computer
    > > > > > experts not sure what to do!
    > > > > >
    > > > > > Help
    > > > > >
    > > > > > Thanks
    > > > > >
    > > > > > Setve
    > > > >
    > > > >

      My System SpecsSystem Spec


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