Windows Vista Forums

Programs not closing

  1. #1


    QuestionMaster Guest

    Programs not closing

    Has anyone had a problem will programs not closing? We recently bought Vista
    and a program will not close..


      My System SpecsSystem Spec

  2.   


  3. #2


    pk Guest

    RE: Programs not closing

    I have it since april 07. For the past 2 weeks, the shut down will act like
    restart and the sleep would just keep the computer running without the
    screen. Actually I cannot shut down the computer properly any more. I tried
    everything... still not working properly... any ideas?

    "QuestionMaster" wrote:

    > Has anyone had a problem will programs not closing? We recently bought Vista
    > and a program will not close..
    >

      My System SpecsSystem Spec

  4. #3


    Malke Guest

    Re: Programs not closing

    QuestionMaster wrote:

    > Has anyone had a problem will programs not closing? We recently bought
    > Vista and a program will not close..
    What program? No one can give you focused help with so little information.
    Here is standard information about troubleshooting shutdown problems:

    Shutdown issues are generally caused by a program and/or process that is
    refusing to exit gracefully. The program and/or process can be from malware
    or can be legitimate (such as an invasive antivirus like Norton or McAfee).
    If you are using a Norton or McAfee product, uninstall it and replace with
    a better program such as NOD32, Kasperksy, or Avast (free). The Windows
    Firewall is adequate for most people. With Vista, shutdown issues can also
    be caused by old/poorly written drivers so make sure all drivers are
    updated. See Step B. below for general driver directions.

    A.The first step is always to make sure your computer is virus/malware free.

    http://www.elephantboycomputers.com/...moving_Malware

    B. Drivers - The First Law of Driver Updates is "if it ain't broke, don't
    fix it". Normally if everything is working you want to leave things as they
    are. The exception is that heavy-duty gamers will usually want to update
    their video and sound drivers to squeeze every last bit of performance out
    of the hardware to get the fastest frame rates. If you're not one of those
    people, you don't need to update your drivers if there are no problems you
    are trying to solve.

    Never get drivers from Windows Update. Get them from:

    1. The device mftr.'s website; OR
    2. The motherboard mftr.'s website if hardware is onboard; OR
    3. The OEM's website for your specific machine if you have an OEM computer
    (HP, Dell, Sony, etc.).

    Read the installation instructions on the website where you get the drivers.

    To find out what hardware is in your computer:

    1. Read any documentation you got when you bought the computer.
    2. If the computer is OEM, go to the OEM's website for your specific model
    machine and look at the specs (you'll be there to get the drivers anyway)
    3. Download, install and run a free system inventory program like Belarc
    Advisor or System Information for Windows.

    http://www.belarc.com/free_download.html - Belarc Advisor
    http://www.gtopala.com/ - System Information for Windows

    C. If the computer is virus/malware-free, drivers are current, and no Norton
    or McAfee programs are installed, then do clean-boot troubleshooting to see
    which program/process is the culprit:

    How to perform a clean boot in Vista and XP -
    http://support.microsoft.com/kb/331796

    D. If you need more information, here is an excellent shutdown
    troubleshooter:

    http://www.aumha.org/win5/a/shtdwnxp.htm

    Standard caveat: If troubleshooting the issue is too difficult - and there
    is absolutely no shame in admitting this isn't your cup of tea - take the
    machine to a computer repair shop. This will not be your local
    BigComputerStore/GeekSquad type of place. Get recommendations from family,
    friends, colleagues.


    Malke
    --
    MS-MVP
    Elephant Boy Computers
    www.elephantboycomputers.com
    Don't Panic!

      My System SpecsSystem Spec

  5. #4


    Jon Guest

    RE: Programs not closing

    Yes I have the problem all the time, I end up having to restart as I can't
    even close programs in task manager, this regularly occurs, vista, what a
    pile of crap!

      My System SpecsSystem Spec

  6. #5


    Malke Guest

    RE: Programs not closing

    Jon wrote:

    > Yes I have the problem all the time, I end up having to restart as I can't
    > even close programs in task manager, this regularly occurs, vista, what a
    > pile of crap!
    Are you the OP ("Question Master")? If yes, you're still not providing
    enough information to get focused help. Follow the shutdown troubleshooting
    suggestions I already gave you. If you're not the OP, then refer to my
    previous answer to Question Master with those troubleshooting steps.

    If you're not the OP and want help, then please make a new post and include
    all pertinent details about your system and problem per these guides:

    http://www.elephantboycomputers.com/page2.html#Usenet
    http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

    Malke
    --
    MS-MVP
    Elephant Boy Computers
    www.elephantboycomputers.com
    Don't Panic!

      My System SpecsSystem Spec

  7. #6


    Malke Guest

    Re: Programs not closing

    NoStop wrote:

    > BTW, what happened to your Mac? See you're using Knode. Are you running
    > Linux on the Mac now or your older computer?
    Thanks for your comments. Running SuSE 10.1* under VMware Fusion on Leopard
    10.5.1. Best of both worlds.

    *Fusion is newish so it's best to stick with supported guest OSs and that's
    the latest version of SuSE supported. And I already had the CDs.


    Malke
    --
    MS-MVP
    Elephant Boy Computers
    www.elephantboycomputers.com
    Don't Panic!

      My System SpecsSystem Spec

  8. #7


    Malke Guest

    Re: Programs not closing

    NoStop wrote:

    > Is VMware Fusion just made for Macs or is it a new version from VMWare
    > that will run on other hosts? If the latter, is it offering 3d support now
    > in a vm?
    Fusion is a VMware desktop product made just for Macs. It does offer 3D
    support* and is excellent. VMware also has desktop products for PCs - you
    would want the VMware Workstation or, if you don't want to create VMs
    yourself, you can get the free VMware Player and download various
    "appliances", many of which are free (like the different Linux distros).
    Unlike Microsoft's Virtual PC 2007, VMware products are not free (except
    for the Player). I don't believe MS has a virtualization product that will
    run on the Mac, but in any case I prefer VMware's software. I have VMware
    Workstation for my Windows machines.

    *After installing VMware Tools on the guest OS.


    Malke
    --
    MS-MVP
    Elephant Boy Computers
    www.elephantboycomputers.com
    Don't Panic!

      My System SpecsSystem Spec

  9. #8
    koch's Avatar

    Member
    Join Date : Jan 2008
    Posts : 94
    Vista Business 32bit
    Local Time: 01:56 AM


     

    Re: Programs not closing

    QuestionMaster, pk, and Jon,

    What antivirus are you using? From my experience most startup and shutdown problems in Vista are antivirus related.

      My System SpecsSystem Spec

  10. #9


    QuestionMaster Guest

    Re: Programs not closing

    Malke,

    Sorry for the limited information. We are running Creative softaware. When
    you go to close the software it will not close. I tried the ctl/alt/del
    option and shut it down. After which the whole system runs painfully slow.
    I have also gone to the Creative website to see if there are any drivers that
    need to be updated, which there are not.

    We are runnig the "Spy Sweeper". I am not sure what "Malware" is exactly
    but since we bought the computer on Sunday and the Creative wasn't working
    Sunday night I doubt that we have a virus.

    "Malke" wrote:

    > QuestionMaster wrote:
    >

    > > Has anyone had a problem will programs not closing? We recently bought
    > > Vista and a program will not close..
    >
    > What program? No one can give you focused help with so little information.
    > Here is standard information about troubleshooting shutdown problems:
    >
    > Shutdown issues are generally caused by a program and/or process that is
    > refusing to exit gracefully. The program and/or process can be from malware
    > or can be legitimate (such as an invasive antivirus like Norton or McAfee).
    > If you are using a Norton or McAfee product, uninstall it and replace with
    > a better program such as NOD32, Kasperksy, or Avast (free). The Windows
    > Firewall is adequate for most people. With Vista, shutdown issues can also
    > be caused by old/poorly written drivers so make sure all drivers are
    > updated. See Step B. below for general driver directions.
    >
    > A.The first step is always to make sure your computer is virus/malware free.
    >
    > http://www.elephantboycomputers.com/...moving_Malware
    >
    > B. Drivers - The First Law of Driver Updates is "if it ain't broke, don't
    > fix it". Normally if everything is working you want to leave things as they
    > are. The exception is that heavy-duty gamers will usually want to update
    > their video and sound drivers to squeeze every last bit of performance out
    > of the hardware to get the fastest frame rates. If you're not one of those
    > people, you don't need to update your drivers if there are no problems you
    > are trying to solve.
    >
    > Never get drivers from Windows Update. Get them from:
    >
    > 1. The device mftr.'s website; OR
    > 2. The motherboard mftr.'s website if hardware is onboard; OR
    > 3. The OEM's website for your specific machine if you have an OEM computer
    > (HP, Dell, Sony, etc.).
    >
    > Read the installation instructions on the website where you get the drivers.
    >
    > To find out what hardware is in your computer:
    >
    > 1. Read any documentation you got when you bought the computer.
    > 2. If the computer is OEM, go to the OEM's website for your specific model
    > machine and look at the specs (you'll be there to get the drivers anyway)
    > 3. Download, install and run a free system inventory program like Belarc
    > Advisor or System Information for Windows.
    >
    > http://www.belarc.com/free_download.html - Belarc Advisor
    > http://www.gtopala.com/ - System Information for Windows
    >
    > C. If the computer is virus/malware-free, drivers are current, and no Norton
    > or McAfee programs are installed, then do clean-boot troubleshooting to see
    > which program/process is the culprit:
    >
    > How to perform a clean boot in Vista and XP -
    > http://support.microsoft.com/kb/331796
    >
    > D. If you need more information, here is an excellent shutdown
    > troubleshooter:
    >
    > http://www.aumha.org/win5/a/shtdwnxp.htm
    >
    > Standard caveat: If troubleshooting the issue is too difficult - and there
    > is absolutely no shame in admitting this isn't your cup of tea - take the
    > machine to a computer repair shop. This will not be your local
    > BigComputerStore/GeekSquad type of place. Get recommendations from family,
    > friends, colleagues.
    >
    >
    > Malke
    > --
    > MS-MVP
    > Elephant Boy Computers
    > www.elephantboycomputers.com
    > Don't Panic!
    >

      My System SpecsSystem Spec

  11. #10


    QuestionMaster Guest

    Re: Programs not closing

    running Spy Sweeper

    "koch" wrote:

    >
    > QuestionMaster, pk, and Jon,
    >
    > What antivirus are you using? From -my experience- most startup and
    > shutdown problems in Vista are antivirus related.
    >
    >
    > --
    > koch
    >

      My System SpecsSystem Spec

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