Hi,

I have only recently installed 'Windows Vista Business' onto my PC. It
seems to work well in all respects except one (for the moment).

When I attempt to access 'Help' from any pull-down menu that needs to
obtain information from the Internet (and all of those I've tried so far
seem to), a warning message appears stating that 'Internet Explorer cannot
download / from Windows'.

Although I have Internet Explorer operational on my PC, I actually use
'Firefox'. Is there a setting somewhere that I need to activate? I realise
that an obvious first step would be to un-install 'Firefox'. However, I
thought I'd ask here first for any advice.



Many thanks,

Bob

"Brink" <Brink.34vdl4@xxxxxx-mx.forums.net> wrote in message
news:Brink.34vdl4@xxxxxx-mx.forums.net...

>
> Bob;614787 Wrote:

>> Hi,
>>
>> I have only recently installed 'Windows Vista Business' onto my PC. It
>> seems to work well in all respects except one (for the moment).
>>
>> When I attempt to access 'Help' from any pull-down menu that needs to
>> obtain information from the Internet (and all of those I've tried so
>> far
>> seem to), a warning message appears stating that 'Internet Explorer
>> cannot
>> download / from Windows'.
>>
>> Although I have Internet Explorer operational on my PC, I actually use
>> 'Firefox'. Is there a setting somewhere that I need to activate? I
>> realise
>> that an obvious first step would be to un-install 'Firefox'. However, I
>> thought I'd ask here first for any advice.
>>
>> Many thanks,
>>
>> Bob

>
> Hi Bob,
>
> Option Two should be able to help you here.
>
> Help and Support in Vista
>
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '*Vista Forums*'
> (http://www.vistax64.com/index.php?referrerid=2980)
> *Please post feedback to help others.*

Thanks a lot. That seems to have solved the problem. However, I don't know
whether there wasa temporary problem with the website but the link on
'Option 2' seemed to hang on download. I then went to the link at the top of
the page. This gave a further description of the error and a working fix
download. This worked, so thanks again.

Bob