Vista Tutorial - Computer Management & Event Viewer consoles dont open after SP1 in

Clicking on Computer Management or Event Viewer icons in my Administrative
Tools (or anywhere else) does nothing. I checked the msc and exe files and
they appear to be OK, so it does not appear as if the problem is a result of
something wrong with those files. To me, it appears as if the computer is not
successfully comunicating with these objects . I did some probing around to
see what services these actions needed in order to complete their funciton
and it seems as if (maybe) ktmrm is needed. Unfortunately I am not an OS
guru, so I am guessing here (cuz I am more of a hardware guy). Anyways, I try
to manually start the ktmrm service but it fails with a negative return, and
that is all. And since my event viewer does not work I don't know how to get
any more details about this issue. I attempted system restore to before the
SP1 update but that fails, and I don't have a valid backup to go to. So, I
need to fix this problem, or re-install (which I really do not want to do).
Any assistance with resolving this issue is greatly appreciated. Thanks!

Some Windows Vista functions may not work, or Windows Vista may stop
responding: http://support.microsoft.com/kb/929833

SFC should take care of that.

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Mark L. Ferguson

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"dbwillotree" <dbwillotree@xxxxxx> wrote in message
news:83E1D1D6-EFC7-49CD-90D9-5671563B652C@xxxxxx

Hi Mark,

Thanks for trying, but the System File Checker did not resolve the problem.

I ran sfc /SCANNOW and apparently I have some corruption in my files
because, when it finished (the program ran for almost 20 minutes) I looked in
the CBS.log and saw a LOT of activity stating that it was able to fix several
files. However it also said that it was unable to fix all issues and there
were 2 files that it was unable to repair. They were..

spsreng.dll = a speech engine
cryptnet.dll = i am not sure what this is

And I still have the exact same problem that I had before.

Some additional information about the problem... the task manager also will
not open/respond (exactly as Computer Management and Event Viewer). And also,
the network connetcion icon in the system tray has an red X over it and it
says "Not Connected. You are currently not connected to any networks." Which
is obviously not totally correct because I am on the internet right now.

Anyway, thanks again, and I am hoping that you (or someone else) may have
another idea.

Thanks,
Dave

"Mark L. Ferguson" wrote:

One possibility is hard disk corruption. You can boot to the recovery
Console, and run the command :

CHKDSK /R

to fix that.
You should try taking ownership of those problem files listed.
There is a gigantic download of tools that let to mount your image and
repair files. I've not tried it.
Stop error when you try to download updates from Windows Update on a
computer that is running Windows Vista 0x80070246:
http://support.microsoft.com/default...b;EN-US;942968
This gives you the:
Windows Automated Installation Kit (Windows AIK)
and lets you replace files from the original Vista install image.

I only mention this method, since the takeown and copy method in the
previous article didn't seem to do it.
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Mark L. Ferguson

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"dbwillotree" <dbwillotree@xxxxxx> wrote in message
news18CEB19-5F31-4F54-9FEA-6070A9D91BC0@xxxxxx

Mark,

Well, for some reason, the 'takedown' command is not a recognizable internal
or external command on my computer. Anyways, that is the reply that I get
when I attempt to use the command from an elevated command prompt (as system
administrator).

Also, I attempted to install the Windows AIK , I downloaded the 992mb img
file from that link, but there is no program on my PC that will allow me to
do anything
with that img file. I have Roxio Easy Media Creator and it does not
recognize it as an "image" file.

Anyway, I like that idea of yours. I think if I can get that to work I can
simply replace the files that are corrupted (or missing) and get this issue
resolved.

Of course, I will be very grateful if you have any additional information
regarding the format of the img file that I downloaded from...

http://support.microsoft.com/default...b;EN-US;942968


Thanks again,
Dave

"Mark L. Ferguson" wrote:

IMG and ISO are the same format. You can rename it. If no help, you can
create a Virtual CD and 'mount' the ISO.
Download and run this exe. Run the VCDControlPanel.exe. Load the .sys
driver, and add a drive (Z). Restart windows, and re-add Z: if necessary,
then 'mount' the ISO, making it 'persist'. Restart to find a new CD drive
that has the files on it. Locate the utility in the resource Kit.
Virtual CD drive download:
http://download.microsoft.com/downlo...olpanel_21.exe

(The TakeOwn utility has no 'd' in it, you typed TakeDown)

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Mark L. Ferguson

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"dbwillotree" <dbwillotree@xxxxxx> wrote in message
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