Hi,

I'm running Vista Home Premium for about 10 months, and a new problem
has just started a few days ago. After shutting down my cable broadband
internet connection, and closing all open programs, I click on properly
to shut down the computer. In the past, it shut down after 1-2 minutes.
Now, about half the times that I try, the little central screen circle
goes round and it says shutting down, but it does not. I have waited up
to 30 minutes without it shutting down. I have to turn off the A.C.
power, and partially remove the battery (laptop) to shut it down. When I
next start, the start etc. work well. I'm using Norton 360 plus Ad-Aware
and SpyHunter, and have no other signs that a problem has occurred.

I have no idea how to proceed from here, and any suggestions will be
appreciated.

Thanks.



Morton Linder

See if this solves your problem. Replace Norton with the free AVG or Avast,
and Windows Firewall and Windows Defender.
Disabling Norton is not enough. You need to completely uninstall it.

"Morton" <mort@xxxxxx> wrote in message
news:47c8b79b$0$5611$607ed4bc@xxxxxx

> Hi,
>
> I'm running Vista Home Premium for about 10 months, and a new problem has
> just started a few days ago. After shutting down my cable broadband
> internet connection, and closing all open programs, I click on properly to
> shut down the computer. In the past, it shut down after 1-2 minutes. Now,
> about half the times that I try, the little central screen circle goes
> round and it says shutting down, but it does not. I have waited up to 30
> minutes without it shutting down. I have to turn off the A.C. power, and
> partially remove the battery (laptop) to shut it down. When I next start,
> the start etc. work well. I'm using Norton 360 plus Ad-Aware and
> SpyHunter, and have no other signs that a problem has occurred.
>
> I have no idea how to proceed from here, and any suggestions will be
> appreciated.
>
> Thanks.
>
> Morton Linder

As a workaround until you find the real problem, just run the command
'shutdown /p'.
You probably have a corrupt Profile (your 'settings') I would create a new
one, and Import the settings from the old one.
811151 - How to Copy User Data to a New User Profile:
http://support.microsoft.com/default...b;en-us;811151
Another technique is to use 'Easy transfer'
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Mark L. Ferguson

..
"Morton" <mort@xxxxxx> wrote in message
news:47c8b79b$0$5611$607ed4bc@xxxxxx

> Hi,
>
> I'm running Vista Home Premium for about 10 months, and a new problem has
> just started a few days ago. After shutting down my cable broadband
> internet connection, and closing all open programs, I click on properly to
> shut down the computer. In the past, it shut down after 1-2 minutes. Now,
> about half the times that I try, the little central screen circle goes
> round and it says shutting down, but it does not. I have waited up to 30
> minutes without it shutting down. I have to turn off the A.C. power, and
> partially remove the battery (laptop) to shut it down. When I next start,
> the start etc. work well. I'm using Norton 360 plus Ad-Aware and
> SpyHunter, and have no other signs that a problem has occurred.
>
> I have no idea how to proceed from here, and any suggestions will be
> appreciated.
>
> Thanks.
>
> Morton Linder