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Vista - Problem with Windows Help & Support

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Old 03-01-2008   #1 (permalink)
xboeing


 
 

Problem with Windows Help & Support

This is the 2nd time this has happened.

When I click on "Help and Suppport" on the right menu there are no icons and
very few words. I have tried Start up Repair with no success. I have called
HP support and they are as helpful as always, not. What makes this an extra
big pain is if I am looking for help on something then it would be nice if it
actually worked?

I know I can do a total machine reload which I have done in the past but
should I really have to do that every month to 6 weeks?

Thanks

dmeans43

My System SpecsSystem Spec
Old 03-01-2008   #2 (permalink)
Mark L. Ferguson


 
 

Re: Problem with Windows Help & Support

Some Windows Vista functions may not work, or Windows Vista may stop
responding: http://support.microsoft.com/kb/929833

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Mark L. Ferguson

..
"xboeing" <xboeing@xxxxxx> wrote in message
news:E7FF8D02-807C-4C5E-9F61-272ACBAC0E0A@xxxxxx
Quote:

> This is the 2nd time this has happened.
>
> When I click on "Help and Suppport" on the right menu there are no icons
> and
> very few words. I have tried Start up Repair with no success. I have
> called
> HP support and they are as helpful as always, not. What makes this an
> extra
> big pain is if I am looking for help on something then it would be nice if
> it
> actually worked?
>
> I know I can do a total machine reload which I have done in the past but
> should I really have to do that every month to 6 weeks?
>
> Thanks
>
> dmeans43
My System SpecsSystem Spec
Old 03-03-2008   #3 (permalink)
xboeing


 
 

RE: Problem with Windows Help & Support



"xboeing" wrote:
Quote:

> This is the 2nd time this has happened.
>
> When I click on "Help and Suppport" on the right menu there are no icons and
> very few words. I have tried Start up Repair with no success. I have called
> HP support and they are as helpful as always, not. What makes this an extra
> big pain is if I am looking for help on something then it would be nice if it
> actually worked?
>
> I know I can do a total machine reload which I have done in the past but
> should I really have to do that every month to 6 weeks?
>
> Thanks
>
> dmeans43
I was able to fix it and but I'm not sure which source of information I
used. Curiously though I had tried reload options offered by doinga and F11
at boot up and it didn't help. Then out of frustration thinking this is
never going to work I booted from my Vista backup disks and it did the trick.
I always thought they were the same thing. Guess not?

dmeans43 aka. xboeing

My System SpecsSystem Spec
Old 03-03-2008   #4 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: Problem with Windows Help & Support

Quote  Quote: Originally Posted by xboeing View Post
This is the 2nd time this has happened.

When I click on "Help and Suppport" on the right menu there are no icons and
very few words. I have tried Start up Repair with no success. I have called
HP support and they are as helpful as always, not. What makes this an extra
big pain is if I am looking for help on something then it would be nice if it
actually worked?

I know I can do a total machine reload which I have done in the past but
should I really have to do that every month to 6 weeks?

Thanks

dmeans43
Hi dmeans43,

This may be able to help you. It looks like you will need to do Option Two in your case.

Help and Support in Vista

Shawn
My System SpecsSystem Spec
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