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Vista - Vista 64 thinks windows key is pressed

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Old 03-01-2008   #1 (permalink)
90bay


 
 

Vista 64 thinks windows key is pressed

I have Vista 64 Ultimate installed.
Sometimes when I am typing, vista acts as though I have pressed the windows
key along with the letter I typed and I get the result of that combination
(e.g. u gets the ease of access centre).
I changed keyboards but the problem persists. It happens a few times a day.
If I press the windows key by itself once it happens, it seems to fix things.
Has anyone else run into this?

My System SpecsSystem Spec
Old 03-02-2008   #2 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: Vista 64 thinks windows key is pressed

Quote  Quote: Originally Posted by 90bay View Post
I have Vista 64 Ultimate installed.
Sometimes when I am typing, vista acts as though I have pressed the windows
key along with the letter I typed and I get the result of that combination
(e.g. u gets the ease of access centre).
I changed keyboards but the problem persists. It happens a few times a day.
If I press the windows key by itself once it happens, it seems to fix things.
Has anyone else run into this?
Hi 90bay,

You may be enabling "Sticky Keys" by mistake with the keyboard shortcut option. This will show you how to disable this to hopefully solve your problem.

Sticky Keys

Shawn
My System SpecsSystem Spec
Old 03-02-2008   #3 (permalink)
90bay


 
 

Re: Vista 64 thinks windows key is pressed

I checked and do not have sticky keys enabled.
Last night I installed SP1 so I will see if that solves the problem. The
problem does not come up consistently.

"Brink" wrote:
Quote:

>
> 90bay;631514 Wrote:
Quote:

> > I have Vista 64 Ultimate installed.
> > Sometimes when I am typing, vista acts as though I have pressed the
> > windows
> > key along with the letter I typed and I get the result of that
> > combination
> > (e.g. u gets the ease of access centre).
> > I changed keyboards but the problem persists. It happens a few times a
> > day.
> > If I press the windows key by itself once it happens, it seems to fix
> > things.
> > Has anyone else run into this?
>
> Hi 90bay,
>
> You may be enabling "Sticky Keys" by mistake with the keyboard shortcut
> option. This will show you how to disable this to hopefully solve your
> problem.
>
> Sticky Keys
>
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '*Vista x64 Forums*'
> (http://www.vistax64.com/index.php?referrerid=2980)
> *Please post feedback to help others.*
>
My System SpecsSystem Spec
Old 03-02-2008   #4 (permalink)


Vista x64 Ultimate SP2, Windows 7 Ultimate x64
 
 

Re: Vista 64 thinks windows key is pressed

Quote  Quote: Originally Posted by 90bay View Post
I checked and do not have sticky keys enabled.
Last night I installed SP1 so I will see if that solves the problem. The
problem does not come up consistently.

"Brink" wrote:
Quote:
>
> 90bay;631514 Wrote:
>
> Hi 90bay,
>
> You may be enabling "Sticky Keys" by mistake with the keyboard shortcut
> option. This will show you how to disable this to hopefully solve your
> problem.
>
> Sticky Keys
>
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '*Vista x64 Forums*'
> (http://www.vistax64.com/index.php?referrerid=2980)
> *Please post feedback to help others.*
>
90bay, I'm not sure what may be causing this for you. If you do not use the Windows Key, then this will show you how to disable it. You can enable it again if you run across a solution.

Windows HotKeys

Hope this helps,
Shawn
My System SpecsSystem Spec
Old 03-02-2008   #5 (permalink)
Mark L. Ferguson


 
 

Re: Vista 64 thinks windows key is pressed

If the key is broken, Brink's solution is the best one as usual .

There's a chance it's just dirty. I would buy a can of air and blast the
key. Also, turning over the keyboard, and 'burping' it can help. Vacuum
cleaner, whatever. Most keyboards will actually let you pry up the key and
clean under it. It snaps back on, in a lot of cases.

--
Was this helpful? Then click the "Yes" Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales....htm#RateAPost

Mark L. Ferguson

..
"Brink" <Brink.35nfb1@xxxxxx-mx.forums.net> wrote in message
news:Brink.35nfb1@xxxxxx-mx.forums.net...
Quote:

>
> 90bay;631798 Wrote:
Quote:

>> I checked and do not have sticky keys enabled.
>> Last night I installed SP1 so I will see if that solves the problem.
>> The
>> problem does not come up consistently.
>>
>> "Brink" wrote:
Quote:

>> > > >
>> > >
>> > > 90bay;631514 Wrote:
>> > >
>> > > Hi 90bay,
>> > >
>> > > You may be enabling "Sticky Keys" by mistake with the keyboard
>> > shortcut
>> > > option. This will show you how to disable this to hopefully solve
>> > your
>> > > problem.
>> > >
>> > > Sticky Keys
>> > >
>> > > Shawn
>> > >
>> > >
>> > > --
>> > > Brink
>> > >
>> > > *There are no dumb questions, just the people that do not ask them.*
>> > > '*Vista x64 Forums*'
>> > > (http://www.vistax64.com/index.php?referrerid=2980)
>> > > *Please post feedback to help others.*
>> > > > >
>
> 90bay, I'm not sure what may be causing this for you. If you do not use
> the Windows Key, then this will show you how to disable it. You can
> enable it again if you run across a solution.
>
> Windows HotKeys
>
> Hope this helps,
> Shawn
>
>
> --
> Brink
>
> *There are no dumb questions, just the people that do not ask them.*
> '*Vista x64 Forums*'
> (http://www.vistax64.com/index.php?referrerid=2980)
> *Please post feedback to help others.*
My System SpecsSystem Spec
Old 03-03-2008   #6 (permalink)
David Shen [MSFT]


 
 

RE: Vista 64 thinks windows key is pressed

Dear Customer,

Thanks all for posting.

Based on the description, this issue only happens occasionally. I
understand that you have installed Vista SP1. Let us monitor this issue for
a while. If this problem continues, let us perform the following
troubleshooting steps:

Suggestion:
===============

1. You may try Brink's solution to check if the issuer re-occurs.

Windows HotKeys

2. You may try to perform a clean boot in Windows Vista to disable all the
third party application, and see if the issue re-occurs. In this way, we
can isolate the influence of additional applications and services. As you
know, many third party applications or services may interrupt the proper
operation of Windows.

Please refer to:

How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.microsoft.com/default...b;EN-US;929135

3. If the problem still exists, it is recommended you replace the
problematic keyboard with a new one. In this way, we can isolate any
hardware issues.

If anything is unclear or you have any updates, please feel free to let me
know. I am glad to be of assistance.

Hope it helps. Thanks.

David Shen
Microsoft Online Partner Support

My System SpecsSystem Spec
Old 03-03-2008   #7 (permalink)
90bay


 
 

RE: Vista 64 thinks windows key is pressed

I installed SP1, the problem continues. It happens a few times a day.
I don't think it is a physical issue with the keyboard but I did switch to a
new keyboard just in case. Most of the time the problem happens when I am
using IE 7. It has also come up when I was using Remote Desktop to access
another computer.

I will try some of the suggestions.

The only other issue I noticed with SP1 was that Quicktime didn't work
anymore. I had seen somewhere that SP1 did this. Once I reinstalled
Quicktime, it worked fine (installed version 7.41).

My System SpecsSystem Spec
Old 03-04-2008   #8 (permalink)
David Shen [MSFT]


 
 

RE: Vista 64 thinks windows key is pressed

Hi 90bay,

Based on the description, the issue seems to be occurred unexpectedly.
Here are some suggestions which may be helpful.

Suggestion:
===========

Option A.

1. Open Registry Editor with "regedit"
2. Expand the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96B-E325-11C
E-BFC1-08002BE10318}

Check whether there are any improper filter drivers besides UpperFilters.

Option B.

If the problematic keyboard is USB keyboard, connect it to the computer
directly without USB hub, or you may try PS2 keyboard if possible. If the
computer is a laptop, please use the built-in keyboard. Then check if the
issue reoccurs.

Option C.

1. Open the Start Menu.

2. Open Registry Editor with "regedit"

3. Click Continue for UAC prompt.

4. In Registry Editor, Expand the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explor
er

5. In the right pane, right click on a empty area and click New and click
DWORD (32-bit) Value.

6. Type "NoWinKeys" and press Enter.

7. In the right pane, click "NoWinKeys" and click "Modify".

8. Type 1 and click OK.

Hope it helps. Thanks.

David Shen
Microsoft Online Partner Support

My System SpecsSystem Spec
Old 03-04-2008   #9 (permalink)
90bay


 
 

RE: Vista 64 thinks windows key is pressed

Thanks David

A-here is the registry key you asked about, UpperFilters is the only filter:

Key Name:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96B-E325-11CE-BFC1-08002BE10318}
Class Name: <NO CLASS>
Last Write Time: 26/01/2008 - 11:49 AM
Value 0
Name: Class
Type: REG_SZ
Data: Keyboard

Value 1
Name: ClassDesc
Type: REG_SZ
Data: @%SystemRoot%\System32\SysClass.Dll,-3002

Value 2
Name: <NO NAME>
Type: REG_SZ
Data: Keyboards

Value 3
Name: Installer32
Type: REG_SZ
Data: SysClass.Dll,KeyboardClassInstaller

Value 4
Name: IconPath
Type: REG_MULTI_SZ
Data: %SystemRoot%\System32\setupapi.dll,-3

Value 5
Name: UpperFilters
Type: REG_MULTI_SZ
Data: kbdclass

Value 6
Name: NoInstallClass
Type: REG_SZ
Data: 1


Key Name:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96B-E325-11CE-BFC1-08002BE10318}\0000
Class Name: <NO CLASS>
Last Write Time: 02/03/2008 - 12:10 AM
Value 0
Name: InfPath
Type: REG_SZ
Data: keyboard.inf

Value 1
Name: InfSection
Type: REG_SZ
Data: HID_Keyboard_Inst

Value 2
Name: InfSectionExt
Type: REG_SZ
Data: .NT

Value 3
Name: ProviderName
Type: REG_SZ
Data: Microsoft

Value 4
Name: DriverDateData
Type: REG_BINARY
Data:
00000000 00 80 8c a3 c5 94 c6 01 - ...£Å.Æ.

Value 5
Name: DriverDate
Type: REG_SZ
Data: 6-21-2006

Value 6
Name: DriverVersion
Type: REG_SZ
Data: 6.0.6001.18000

Value 7
Name: MatchingDeviceId
Type: REG_SZ
Data: hid_device_system_keyboard

Value 8
Name: DriverDesc
Type: REG_SZ
Data: HID Keyboard Device


Key Name:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96B-E325-11CE-BFC1-08002BE10318}\0001
Class Name: <NO CLASS>
Last Write Time: 02/03/2008 - 12:10 AM
Value 0
Name: InfPath
Type: REG_SZ
Data: keyboard.inf

Value 1
Name: InfSection
Type: REG_SZ
Data: HID_Keyboard_Inst

Value 2
Name: InfSectionExt
Type: REG_SZ
Data: .NT

Value 3
Name: ProviderName
Type: REG_SZ
Data: Microsoft

Value 4
Name: DriverDateData
Type: REG_BINARY
Data:
00000000 00 80 8c a3 c5 94 c6 01 - ...£Å.Æ.

Value 5
Name: DriverDate
Type: REG_SZ
Data: 6-21-2006

Value 6
Name: DriverVersion
Type: REG_SZ
Data: 6.0.6001.18000

Value 7
Name: MatchingDeviceId
Type: REG_SZ
Data: hid_device_system_keyboard

Value 8
Name: DriverDesc
Type: REG_SZ
Data: HID Keyboard Device


Key Name:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96B-E325-11CE-BFC1-08002BE10318}\0002
Class Name: <NO CLASS>
Last Write Time: 02/03/2008 - 12:10 AM
Value 0
Name: InfPath
Type: REG_SZ
Data: keyboard.inf

Value 1
Name: InfSection
Type: REG_SZ
Data: HID_Keyboard_Inst

Value 2
Name: InfSectionExt
Type: REG_SZ
Data: .NT

Value 3
Name: ProviderName
Type: REG_SZ
Data: Microsoft

Value 4
Name: DriverDateData
Type: REG_BINARY
Data:
00000000 00 80 8c a3 c5 94 c6 01 - ...£Å.Æ.

Value 5
Name: DriverDate
Type: REG_SZ
Data: 6-21-2006

Value 6
Name: DriverVersion
Type: REG_SZ
Data: 6.0.6001.18000

Value 7
Name: MatchingDeviceId
Type: REG_SZ
Data: hid_device_system_keyboard

Value 8
Name: DriverDesc
Type: REG_SZ
Data: HID Keyboard Device




B-keyboard connected directly to USB port on computer, no PS2 connector

C-I added the NoWinKeys entry as suggested, will see what happens

Key Name:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer
Class Name: <NO CLASS>
Last Write Time: 04/03/2008 - 6:28 AM
Value 0
Name: NoActiveDesktop
Type: REG_DWORD
Data: 0x1

Value 1
Name: NoActiveDesktopChanges
Type: REG_DWORD
Data: 0x1

Value 2
Name: ForceActiveDesktopOn
Type: REG_DWORD
Data: 0

Value 3
Name: NoWinKeys
Type: REG_DWORD
Data: 0x1


Paul
My System SpecsSystem Spec
Old 03-04-2008   #10 (permalink)
90bay


 
 

RE: Vista 64 thinks windows key is pressed

Hi

I added the key suggested.
The effect is that
some Windows Key combinations do not work, e.g. E
some do, Windows key still functions as a start button, L still works as
does U (ease of access centre)
So far, I have had one incident of typing a key and getting the response
that I would expect if I had pressed it with the windows key, that was for
the U key.

Paul
My System SpecsSystem Spec
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