Vista - Tech Support and Newsgroups

Does Microsoft have a tiger team, if not the MVPs, that watches these forums
to identify trends from the subject lines? Within this first week of using
this forum I have seen a lot of the same issues over and over.

or

Does Microsoft already know the problems and working to fix them for later
releases?

These forums are peer-to-peer that are neither maintained nor officially endorsed by Microsoft. Although you may occasionally encounter a Microsoft employee.

I suppose the possibility does exist however that Microsoft employees who use these forums have on some level told the support guys at Microsoft about a particular issue.

I say it is a possibility, because some time ago I had a problem with a Gigabyte TV Tuner and Windows Vista Media Center. It took a chance visit to these forums by an employee of Cyberlink (who provided the software CD that came supplied with the Gigabyte TV Tuner), and within a matter of hours, a non-tech employee of Cyberlink provided me with the solution where there own and Gigabyte's support channels failed.

DM wrote:ha!!! the million-dollar question.......