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03-20-2008
| #11 (permalink) |
| | Re: Problems opening Excel files Hi confounded, See this KB article: http://support.microsoft.com/kb/211494 "confounded" <confounded@xxxxxx> wrote in message news:491F257E-8DDD-4C19-B50F-1E5E144E6E3A@xxxxxx Quote: > Thanks for the suggestion Bob. Unfortunately, the response is unchanged. > > FYI, I did have 3 updates about a week ago for Vista. They were: > -Windows malicious software Removal tool > -Update for Windows Mail junk email filter > - Update for Windows Vista (KB946041) > > Here is the exact text I get when I try to open a file: > > Windows cannot find > 'C:\Users\....\filename.xls'. Make sure you typed the name correctly, > then > try again. > -- Jane, not plain  64 bit enabled :-)Batteries not included. Braincell on vacation ;-) MVP - Windows Desktop Experience |
My System Specs |
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03-21-2008
| #12 (permalink) |
| | Re: Problems opening Excel files Thanks for attempting an answer. I'll try an Excel newsgroup, but perhaps there is a different question I should ask the Vista Group. Is there anyway I can just replace Vista with XP? All of the software that doesn't work now worked fine on a virtually identical computer with XP up to 3 months ago, when I had to replace it. Foolishly, I said, "well I'll buy the same computer but give Vista a try despite the complaints I've heard. I am patient and I'll learn to move to the new world." Now, it seems that nothing works right. I can't print from Word to pdf without buying new software. "Windows can't find..." an Excel file when I just saved it a minute ago. I am told, "that's an Excel problem" or "that's an Adobe problem" or "that's a Norton problem" or "that's an Office problem". And Vista is slow as molasses, and it's always asking me dumb questions. (God Bless John for making the suggestion, but does anyone else think it's silly to have to "Be sure you don't have the Compatibility tab set to Run as administrator in the Properties dialog of Excel.exe.") Or maybe there is another solution. Does someone have software that actually works on Vista? Am I better just using Google apps on-line? I got my 80 year old mom her first computer three weeks ago - a Mac and she loves it. Maybe it's time I moved to the new world, and it just isn't Microsoft. Well, I'm obviously no expert in this stuff, so I'd welcome any suggestions. I recognize that getting Vista was my mistake, and no one else's. But what do you recommend for someone who just wants the computer to work and doesn't want to spend hours in newsgroups trying to understand what's wrong? "Bob" wrote: Quote: > You might have better luck posting to an Excel newsgroup. > > "confounded" <confounded@xxxxxx> wrote in message > news:491F257E-8DDD-4C19-B50F-1E5E144E6E3A@xxxxxx Quote: > > Thanks for the suggestion Bob. Unfortunately, the response is unchanged. > > > > FYI, I did have 3 updates about a week ago for Vista. They were: > > -Windows malicious software Removal tool > > -Update for Windows Mail junk email filter > > - Update for Windows Vista (KB946041) > > > > Here is the exact text I get when I try to open a file: > > > > Windows cannot find > > 'C:\Users\....\filename.xls'. Make sure you typed the name correctly, > > then > > try again. > > > > > > > > "Bob" wrote: > > Quote: > >> Norton is likely causing your problem. > >> > >> Replace Norton with the free AVG http://free.grisoft.com/ or Avast > >> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and > >> Windows > >> Defender. Disabling Norton is not enough. You need to completely > >> uninstall > >> it. If it doesn't solve the problem, get rid of Norton anyway. Norton is > >> known to cause many problems in Vista which don’t always appear > >> immediately. > >> > >> Download and run the Norton Removal Tool. > >> > >> http://service1.symantec.com/SUPPORT...05033108162039 > >> > >> It's called "360" because Symantec's goal is complete ownership of your > >> computer, and with even less communication about what it's trying to do > >> or > >> ways to configure it than ever before (which would only interfere with > >> its > >> goal.) That, along with Symantec's famous technical support, makes Norton > >> 360 a disaster that I would only install on Granny's computer if she was > >> going to disinherit me. > >> > >> ------- > >> *Report back, please* > >> [When responding to posts, please include the post(s) you are replying to > >> so > >> that others may learn and benefit from the issue] > >> > >> [How to ask a question] > >> http://support.microsoft.com/kb/555375 > >> > >> "confounded" <confounded@xxxxxx> wrote in message > >> news:6AA1B775-108A-4313-B487-067A29D0B355@xxxxxx > >> >I have the identical problem, starting a week ago. I have 2007 Office > >> >Home > >> > and Student 2007, which I tried reloading today, as the problem seems > >> > limited > >> > to Excel files. Same problem. (However, when I paste a spreadsheet into > >> > a > >> > Word document, I cannot save that either.) > >> > > >> > I have Norton Security, but I have tried turning it off. > >> > > >> > I had not updated Office since installing it three months ago, so I > >> > updated > >> > it today, including SP1. Still no success. > >> > > >> > I cannot open the excel files from a folder, including by > >> > right-clicking > >> > and > >> > clicking on Open. Nor can I open them under recent documents. The only > >> > way > >> > to > >> > open them is by opening Excel, clicking on File>>Open and then opening > >> > a > >> > file > >> > in a file folder. > >> > > >> > Any suggestions welcomed. > >> > > >> > "Bob" wrote: > >> > > >> >> What firewall, anti-virus application or security suite is installed? > >> >> There > >> >> are some that cause problems which do not appear immediately. > >> >> -- > >> >> *Report back, please* > >> >> > >> >> How to ask a question > >> >> http://support.microsoft.com/kb/555375 > >> >> http://dts-l.net/goodpost.htm > >> >> http://oakroadsystems.com/genl/unice.htm > >> >> > >> >> >> "stomped" <stomped@xxxxxx> wrote in message > >> >> >> news:A0F9BED3-67CB-4A1C-8905-A7A6BA144231@xxxxxx > >> >> >>>I don't know if I'm in the right forum, but hopefully someone can > >> >> >>>help > >> >> >>>me. > >> >> >>> > >> >> >>> When I go to my documents and try to open an Excel file, I get a > >> >> >>> message > >> >> >>> saying that Windows can't find the file in that folder, to try and > >> >> >>> retype the > >> >> >>> name again. I have other documents in that same folder which I > >> >> >>> can > >> >> >>> open > >> >> >>> without a problem. > >> >> >>> > >> >> >>> If I open the Excel application and go to the place showing the > >> >> >>> files > >> >> >>> last > >> >> >>> opened, I can open the files listed there; however, I can't open > >> >> >>> those > >> >> >>> same > >> >> >>> files from the "documents" folder. If I do a file search, the > >> >> >>> files > >> >> >>> show as > >> >> >>> being in the "documents" folder, but windows does not seem to > >> >> >>> recognize > >> >> >>> them. > >> >> >>> This only happens with Excel files. If I create a new Excel file, > >> >> >>> I > >> >> >>> can > >> >> >>> open it by opening the application and going to the place that > >> >> >>> shows > >> >> >>> the > >> >> >>> last > >> >> >>> documents opened, but can not open it from the "documents" folder. > >> >> >>> I > >> >> >>> tried > >> >> >>> putting the Excel files in a different folder, but can't open them > >> >> >>> still. > >> >> >>> > >> >> >>> I dragged and dropped the files from the "documents" folder, put > >> >> >>> them > >> >> >>> in > >> >> >>> a > >> >> >>> flash drive and was able to open them in another computer. > >> >> >>> > >> >> >>> If I receive an Excel file over the Internet, I can't open it > >> >> >>> either. > >> >> >>> I > >> >> >>> tried restoring my system, but this did not work either. > >> >> >>> > >> >> >>> I'll greatly appreciate any help that I can get. > >> >> >> > >> >> >> > >> >> > > >> >> > >> >> > >> > >> > |
| My System Specs |
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03-21-2008
| #13 (permalink) |
| | Re: Problems opening Excel files Thanks, Jane. You've done it again. :-) There must have been an update that changed this a couple of months ago, since it had worked this way the first year I had Vista and Office installed, then suddenly it stopped. "Jane C" <janecolman@xxxxxx> wrote in message news:%23o3lyQwiIHA.1164@xxxxxx Quote: > Hi confounded, > > See this KB article: > > http://support.microsoft.com/kb/211494 > > "confounded" <confounded@xxxxxx> wrote in message > news:491F257E-8DDD-4C19-B50F-1E5E144E6E3A@xxxxxx Quote: >> Thanks for the suggestion Bob. Unfortunately, the response is unchanged. >> >> FYI, I did have 3 updates about a week ago for Vista. They were: >> -Windows malicious software Removal tool >> -Update for Windows Mail junk email filter >> - Update for Windows Vista (KB946041) >> >> Here is the exact text I get when I try to open a file: >> >> Windows cannot find >> 'C:\Users\....\filename.xls'. Make sure you typed the name correctly, >> then >> try again. >> > > -- > Jane, not plain 64 bit enabled :-)> Batteries not included. Braincell on vacation ;-) > MVP - Windows Desktop Experience |
| My System Specs |
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03-21-2008
| #14 (permalink) |
| | Re: Problems opening Excel files Your question has been asked and answered numerous times. Search this newsgroup. For future reference start a new thread when asking a new unrelated question. ------- *Report back, please* [When responding to posts, please include the post(s) you are replying to so that others may learn and benefit from the issue] [How to ask a question] http://support.microsoft.com/kb/555375 "confounded" <confounded@xxxxxx> wrote in message news  E2FE7C1-3220-4720-9331-62B0091D03AE@xxxxxxQuote: > Thanks for attempting an answer. I'll try an Excel newsgroup, but perhaps > there is a different question I should ask the Vista Group. > > Is there anyway I can just replace Vista with XP? > > All of the software that doesn't work now worked fine on a virtually > identical computer with XP up to 3 months ago, when I had to replace it. > Foolishly, I said, "well I'll buy the same computer but give Vista a try > despite the complaints I've heard. I am patient and I'll learn to move to > the new world." > > Now, it seems that nothing works right. I can't print from Word to pdf > without buying new software. "Windows can't find..." an Excel file when I > just saved it a minute ago. I am told, "that's an Excel problem" or > "that's > an Adobe problem" or "that's a Norton problem" or "that's an Office > problem". > And Vista is slow as molasses, and it's always asking me dumb questions. > (God Bless John for making the suggestion, but does anyone else think it's > silly to have to "Be sure you don't have the Compatibility tab set to Run > as > administrator in the Properties dialog of Excel.exe.") > > Or maybe there is another solution. Does someone have software that > actually > works on Vista? Am I better just using Google apps on-line? I got my 80 > year > old mom her first computer three weeks ago - a Mac and she loves it. > Maybe > it's time I moved to the new world, and it just isn't Microsoft. > > Well, I'm obviously no expert in this stuff, so I'd welcome any > suggestions. > I recognize that getting Vista was my mistake, and no one else's. But > what > do you recommend for someone who just wants the computer to work and > doesn't > want to spend hours in newsgroups trying to understand what's wrong? > > > > "Bob" wrote: > Quote: >> You might have better luck posting to an Excel newsgroup. >> >> "confounded" <confounded@xxxxxx> wrote in message >> news:491F257E-8DDD-4C19-B50F-1E5E144E6E3A@xxxxxx Quote: >> > Thanks for the suggestion Bob. Unfortunately, the response is >> > unchanged. >> > >> > FYI, I did have 3 updates about a week ago for Vista. They were: >> > -Windows malicious software Removal tool >> > -Update for Windows Mail junk email filter >> > - Update for Windows Vista (KB946041) >> > >> > Here is the exact text I get when I try to open a file: >> > >> > Windows cannot find >> > 'C:\Users\....\filename.xls'. Make sure you typed the name correctly, >> > then >> > try again. >> > >> > >> > >> > "Bob" wrote: >> > >> >> Norton is likely causing your problem. >> >> >> >> Replace Norton with the free AVG http://free.grisoft.com/ or Avast >> >> http://www.avast.com/eng/avast_4_home.html, and Windows Firewall and >> >> Windows >> >> Defender. Disabling Norton is not enough. You need to completely >> >> uninstall >> >> it. If it doesn't solve the problem, get rid of Norton anyway. Norton >> >> is >> >> known to cause many problems in Vista which don’t always appear >> >> immediately. >> >> >> >> Download and run the Norton Removal Tool. >> >> >> >> http://service1.symantec.com/SUPPORT...05033108162039 >> >> >> >> It's called "360" because Symantec's goal is complete ownership of >> >> your >> >> computer, and with even less communication about what it's trying to >> >> do >> >> or >> >> ways to configure it than ever before (which would only interfere with >> >> its >> >> goal.) That, along with Symantec's famous technical support, makes >> >> Norton >> >> 360 a disaster that I would only install on Granny's computer if she >> >> was >> >> going to disinherit me. >> >> >> >> ------- >> >> *Report back, please* >> >> [When responding to posts, please include the post(s) you are replying >> >> to >> >> so >> >> that others may learn and benefit from the issue] >> >> >> >> [How to ask a question] >> >> http://support.microsoft.com/kb/555375 >> >> >> >> "confounded" <confounded@xxxxxx> wrote in message >> >> news:6AA1B775-108A-4313-B487-067A29D0B355@xxxxxx >> >> >I have the identical problem, starting a week ago. I have 2007 Office >> >> >Home >> >> > and Student 2007, which I tried reloading today, as the problem >> >> > seems >> >> > limited >> >> > to Excel files. Same problem. (However, when I paste a spreadsheet >> >> > into >> >> > a >> >> > Word document, I cannot save that either.) >> >> > >> >> > I have Norton Security, but I have tried turning it off. >> >> > >> >> > I had not updated Office since installing it three months ago, so I >> >> > updated >> >> > it today, including SP1. Still no success. >> >> > >> >> > I cannot open the excel files from a folder, including by >> >> > right-clicking >> >> > and >> >> > clicking on Open. Nor can I open them under recent documents. The >> >> > only >> >> > way >> >> > to >> >> > open them is by opening Excel, clicking on File>>Open and then >> >> > opening >> >> > a >> >> > file >> >> > in a file folder. >> >> > >> >> > Any suggestions welcomed. >> >> > >> >> > "Bob" wrote: >> >> > >> >> >> What firewall, anti-virus application or security suite is >> >> >> installed? >> >> >> There >> >> >> are some that cause problems which do not appear immediately. >> >> >> -- >> >> >> *Report back, please* >> >> >> >> >> >> How to ask a question >> >> >> http://support.microsoft.com/kb/555375 >> >> >> http://dts-l.net/goodpost.htm >> >> >> http://oakroadsystems.com/genl/unice.htm >> >> >> >> >> >> >> "stomped" <stomped@xxxxxx> wrote in message >> >> >> >> news:A0F9BED3-67CB-4A1C-8905-A7A6BA144231@xxxxxx >> >> >> >>>I don't know if I'm in the right forum, but hopefully someone >> >> >> >>>can >> >> >> >>>help >> >> >> >>>me. >> >> >> >>> >> >> >> >>> When I go to my documents and try to open an Excel file, I get >> >> >> >>> a >> >> >> >>> message >> >> >> >>> saying that Windows can't find the file in that folder, to try >> >> >> >>> and >> >> >> >>> retype the >> >> >> >>> name again. I have other documents in that same folder which I >> >> >> >>> can >> >> >> >>> open >> >> >> >>> without a problem. >> >> >> >>> >> >> >> >>> If I open the Excel application and go to the place showing the >> >> >> >>> files >> >> >> >>> last >> >> >> >>> opened, I can open the files listed there; however, I can't >> >> >> >>> open >> >> >> >>> those >> >> >> >>> same >> >> >> >>> files from the "documents" folder. If I do a file search, the >> >> >> >>> files >> >> >> >>> show as >> >> >> >>> being in the "documents" folder, but windows does not seem to >> >> >> >>> recognize >> >> >> >>> them. >> >> >> >>> This only happens with Excel files. If I create a new Excel >> >> >> >>> file, >> >> >> >>> I >> >> >> >>> can >> >> >> >>> open it by opening the application and going to the place that >> >> >> >>> shows >> >> >> >>> the >> >> >> >>> last >> >> >> >>> documents opened, but can not open it from the "documents" >> >> >> >>> folder. >> >> >> >>> I >> >> >> >>> tried >> >> >> >>> putting the Excel files in a different folder, but can't open >> >> >> >>> them >> >> >> >>> still. >> >> >> >>> >> >> >> >>> I dragged and dropped the files from the "documents" folder, >> >> >> >>> put >> >> >> >>> them >> >> >> >>> in >> >> >> >>> a >> >> >> >>> flash drive and was able to open them in another computer. >> >> >> >>> >> >> >> >>> If I receive an Excel file over the Internet, I can't open it >> >> >> >>> either. >> >> >> >>> I >> >> >> >>> tried restoring my system, but this did not work either. >> >> >> >>> >> >> >> >>> I'll greatly appreciate any help that I can get. >> >> >> >> >> >> >> >> >> >> >> > >> >> >> >> >> >> >> >> >> >> >> |
| My System Specs |
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04-28-2008
| #15 (permalink) |
| | Re: Problems opening Excel files On Mar 15, 4:52*am, stomped <stom...@xxxxxx> wrote: Quote: > I don't know if I'm in the right forum, but hopefully someone can help me.* > > When I go to my documents and try toopenanExcelfile, I get a message > saying that Windowscan'tfind the file in that folder, to try and retype the > name again. *I have other documents in that same folder which I canopen > without a problem. > > If IopentheExcelapplication and go to the place showing the files last > opened, I canopenthe files listed there; however, Ican'topenthose same > files from the "documents" folder. *If I do a file search, the files show as > being in the "documents" folder, but windows does not seem to recognize them. > *This only happens withExcelfiles. *If I create a newExcelfile, I canopenit by opening the application and going to the place that shows the last > documents opened, but can notopenit from the "documents" folder. *I tried > putting theExcelfiles in a different folder, butcan'topenthem still. > > I dragged and dropped the files from the "documents" folder, put them in a > flash drive and was able toopenthem in another computer. > > If I receive anExcelfile over the Internet, Ican'topenit either. *I > tried restoring my system, but this did not work either. > > I'll greatly appreciate any help that I can get. Perphaps the the file you cannot open is damaged by some reason. You may try Advanced Excel Repair at http://www.datanumen.com/aer/ This tool is rather useful in salvaging damaged Excel xls files. Hope this helps. Alan |
| My System Specs |
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