Windows Vista Forums

Vista Home Premium - IE exit, auto-restart

  1. #1


    mcginni77 Guest

    Vista Home Premium - IE exit, auto-restart

    I've been having a problem with exiting Explorer - when I close the window,
    it gives me a "problem" dialog and then shuts down the window and restarts
    Explorer. I don't want to restart, only exit. I thought this might be fixed
    with SP01, but to no avail. Is this a known issue? I've searched posts,
    forums etc. but can't find anything on this one.

      My System SpecsSystem Spec

  2.   


  3. #2


    Rick Rogers Guest

    Re: Vista Home Premium - IE exit, auto-restart

    Hi,

    It wouldn't be fixed by SP1 as it's not being caused by explorer, but rather
    something elese interfering with it. I've frequently seen this happen with
    IE plugins that aren't quite upto snuff (or malicious ones), as IE and
    Explorer share many modules. Go to the Control Panel/Internet
    Options/Programs tab and disable those that load with IE. Then retry the
    operations.

    You might also run full system scans for malware using up to date antivirus
    and antimalware programs while in safe mode to minimize masking. Your
    problem may be the result of malicious software as well.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "mcginni77" <mcginni77@xxxxxx> wrote in message
    news:A47F682E-1331-4130-8477-06D1B50D2978@xxxxxx

    > I've been having a problem with exiting Explorer - when I close the
    > window,
    > it gives me a "problem" dialog and then shuts down the window and restarts
    > Explorer. I don't want to restart, only exit. I thought this might be
    > fixed
    > with SP01, but to no avail. Is this a known issue? I've searched posts,
    > forums etc. but can't find anything on this one.

      My System SpecsSystem Spec

  4. #3


    RalfG Guest

    Re: Vista Home Premium - IE exit, auto-restart

    You've probably got something in your system that is crashing Explorer.
    Could be anything from corrupt data in a file to malware in the system.
    Check for clues to the problem in the events logs relating to the Explorer
    crash. Administrative Tools->Event Viewer


    "mcginni77" <mcginni77@xxxxxx> wrote in message
    news:A47F682E-1331-4130-8477-06D1B50D2978@xxxxxx

    > I've been having a problem with exiting Explorer - when I close the
    > window,
    > it gives me a "problem" dialog and then shuts down the window and restarts
    > Explorer. I don't want to restart, only exit. I thought this might be
    > fixed
    > with SP01, but to no avail. Is this a known issue? I've searched posts,
    > forums etc. but can't find anything on this one.

      My System SpecsSystem Spec


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