Windows Vista Forums

Internet dropping, tired of buying new equipment. I need help.
  1. #1


    Luckey Guest

    Internet dropping, tired of buying new equipment. I need help.

    2 weeks ago I purchased a brand new computer. It came with Windows Vista
    installed. My fiance also has a new computer with Windows Vista already
    installed on it. Prior to my new computer, I had a comp with XP. Ever since I
    purchased MY computer, we constintly lose interent and the only way to get it
    back is rebooting computer, modem and router. We have a wired network.

    I contacted my internet provider first. Everything is ok coming into my
    house. They see my modem, but not my router. They say "my router is bad", so
    I purchase a new router. Dlink EBR-2310 which is vista compatible. I hook it
    up and we are fine for a few minutes. Internet drops again. So I contact
    Dlink. We set up a few things on my router webite and uncheck the TCP/IPv6
    box. I get back online with the tech on the phone and I lose internet. He
    tells me " your modem is bad". So I go purchase a brand new modem. Motorola
    Surfboard SB5101. I hookup all our brand new items and set up our connections
    through the router. We get online and a few minutes later we are
    disconnected. I have bypassed the router and have internet going straight
    into my computer from the modem and not having any issues staying connected.

    I am assuming either my "new" router is bad or there is something somewhere
    in Vista that 1 of our computers is making it so we cant stay online.

    I have also visited the Vista help page and found a few things that we have
    done. We both have cleared the OK box on "Allow the computer to turn off this
    device to save power."



    Any help/suggestions would be helpful.


      My System SpecsSystem Spec

  2. #2


    Mark L. Ferguson Guest

    Re: Internet dropping, tired of buying new equipment. I need help.

    Click the Start orb, and type:
    devmgmt.msc
    Open the Properties of the Ethernet card, and use the Speed setting to set
    it to 10 Mbps Full-Duplex. Restart windows, and test the router.

    --
    Was this helpful? Then click the Ratings button. Voting helps the web
    interface.
    http://www.microsoft.com/wn3/locales...eAPostAsAnswer
    Mark L. Ferguson
    ..

    "Luckey" <Luckey@xxxxxx> wrote in message
    news:2B0B9FCB-8B3E-415F-8E32-775C4A1802AF@xxxxxx

    > 2 weeks ago I purchased a brand new computer. It came with Windows Vista
    > installed. My fiance also has a new computer with Windows Vista already
    > installed on it. Prior to my new computer, I had a comp with XP. Ever
    > since I
    > purchased MY computer, we constintly lose interent and the only way to get
    > it
    > back is rebooting computer, modem and router. We have a wired network.
    >
    > I contacted my internet provider first. Everything is ok coming into my
    > house. They see my modem, but not my router. They say "my router is bad",
    > so
    > I purchase a new router. Dlink EBR-2310 which is vista compatible. I hook
    > it
    > up and we are fine for a few minutes. Internet drops again. So I contact
    > Dlink. We set up a few things on my router webite and uncheck the TCP/IPv6
    > box. I get back online with the tech on the phone and I lose internet. He
    > tells me " your modem is bad". So I go purchase a brand new modem.
    > Motorola
    > Surfboard SB5101. I hookup all our brand new items and set up our
    > connections
    > through the router. We get online and a few minutes later we are
    > disconnected. I have bypassed the router and have internet going straight
    > into my computer from the modem and not having any issues staying
    > connected.
    >
    > I am assuming either my "new" router is bad or there is something
    > somewhere
    > in Vista that 1 of our computers is making it so we cant stay online.
    >
    > I have also visited the Vista help page and found a few things that we
    > have
    > done. We both have cleared the OK box on "Allow the computer to turn off
    > this
    > device to save power."
    >
    > Any help/suggestions would be helpful.
    >

      My System SpecsSystem Spec

  3. #3


    Luckey Guest

    Re: Internet dropping, tired of buying new equipment. I need help.

    We both did this and the internet is either very slow and disconnects or
    disconnects and reconnects a few minutes later when we are both online. If
    only 1 of us is online it runs fine.

    "Mark L. Ferguson" wrote:

    > Click the Start orb, and type:
    > devmgmt.msc
    > Open the Properties of the Ethernet card, and use the Speed setting to set
    > it to 10 Mbps Full-Duplex. Restart windows, and test the router.
    >
    > --
    > Was this helpful? Then click the Ratings button. Voting helps the web
    > interface.
    > http://www.microsoft.com/wn3/locales...eAPostAsAnswer
    > Mark L. Ferguson
    > .
    >
    > "Luckey" <Luckey@xxxxxx> wrote in message
    > news:2B0B9FCB-8B3E-415F-8E32-775C4A1802AF@xxxxxx

    > > 2 weeks ago I purchased a brand new computer. It came with Windows Vista
    > > installed. My fiance also has a new computer with Windows Vista already
    > > installed on it. Prior to my new computer, I had a comp with XP. Ever
    > > since I
    > > purchased MY computer, we constintly lose interent and the only way to get
    > > it
    > > back is rebooting computer, modem and router. We have a wired network.
    > >
    > > I contacted my internet provider first. Everything is ok coming into my
    > > house. They see my modem, but not my router. They say "my router is bad",
    > > so
    > > I purchase a new router. Dlink EBR-2310 which is vista compatible. I hook
    > > it
    > > up and we are fine for a few minutes. Internet drops again. So I contact
    > > Dlink. We set up a few things on my router webite and uncheck the TCP/IPv6
    > > box. I get back online with the tech on the phone and I lose internet. He
    > > tells me " your modem is bad". So I go purchase a brand new modem.
    > > Motorola
    > > Surfboard SB5101. I hookup all our brand new items and set up our
    > > connections
    > > through the router. We get online and a few minutes later we are
    > > disconnected. I have bypassed the router and have internet going straight
    > > into my computer from the modem and not having any issues staying
    > > connected.
    > >
    > > I am assuming either my "new" router is bad or there is something
    > > somewhere
    > > in Vista that 1 of our computers is making it so we cant stay online.
    > >
    > > I have also visited the Vista help page and found a few things that we
    > > have
    > > done. We both have cleared the OK box on "Allow the computer to turn off
    > > this
    > > device to save power."
    > >
    > > Any help/suggestions would be helpful.
    > >

      My System SpecsSystem Spec

  4. #4


    ...winston Guest

    Re: Internet dropping, tired of buying new equipment. I need help.

    Luckey,
    If I may ask
    - what is your Antivirus program or suite ?
    - are any resident or email applications configured to disconnect from the Net.
    - is your Ethernet card(device manager)configured to allow Windows to disable the device


    --
    ...winston
    ms-mvp windows live mail


    "Luckey" <Luckey@xxxxxx> wrote in message news:E569AAC5-D72D-4D91-85A5-6CF1CD1A2030@xxxxxx

    > We both did this and the internet is either very slow and disconnects or
    > disconnects and reconnects a few minutes later when we are both online. If
    > only 1 of us is online it runs fine.
    >
    > "Mark L. Ferguson" wrote:
    >

    >> Click the Start orb, and type:
    >> devmgmt.msc
    >> Open the Properties of the Ethernet card, and use the Speed setting to set
    >> it to 10 Mbps Full-Duplex. Restart windows, and test the router.
    >>
    >> --
    >> Was this helpful? Then click the Ratings button. Voting helps the web
    >> interface.
    >> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
    >> Mark L. Ferguson
    >> .
    >>
    >> "Luckey" <Luckey@xxxxxx> wrote in message
    >> news:2B0B9FCB-8B3E-415F-8E32-775C4A1802AF@xxxxxx

    >> > 2 weeks ago I purchased a brand new computer. It came with Windows Vista
    >> > installed. My fiance also has a new computer with Windows Vista already
    >> > installed on it. Prior to my new computer, I had a comp with XP. Ever
    >> > since I
    >> > purchased MY computer, we constintly lose interent and the only way to get
    >> > it
    >> > back is rebooting computer, modem and router. We have a wired network.
    >> >
    >> > I contacted my internet provider first. Everything is ok coming into my
    >> > house. They see my modem, but not my router. They say "my router is bad",
    >> > so
    >> > I purchase a new router. Dlink EBR-2310 which is vista compatible. I hook
    >> > it
    >> > up and we are fine for a few minutes. Internet drops again. So I contact
    >> > Dlink. We set up a few things on my router webite and uncheck the TCP/IPv6
    >> > box. I get back online with the tech on the phone and I lose internet. He
    >> > tells me " your modem is bad". So I go purchase a brand new modem.
    >> > Motorola
    >> > Surfboard SB5101. I hookup all our brand new items and set up our
    >> > connections
    >> > through the router. We get online and a few minutes later we are
    >> > disconnected. I have bypassed the router and have internet going straight
    >> > into my computer from the modem and not having any issues staying
    >> > connected.
    >> >
    >> > I am assuming either my "new" router is bad or there is something
    >> > somewhere
    >> > in Vista that 1 of our computers is making it so we cant stay online.
    >> >
    >> > I have also visited the Vista help page and found a few things that we
    >> > have
    >> > done. We both have cleared the OK box on "Allow the computer to turn off
    >> > this
    >> > device to save power."
    >> >
    >> > Any help/suggestions would be helpful.
    >> >

      My System SpecsSystem Spec

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