Windows Vista Forums

SP1 help needed
  1. #1


    Ryka Guest

    SP1 help needed

    After spending countless hours on the phone with MS techs, I still am unable
    to install the Stand Alone SP1. Since SP1 would not download from the Update
    site (which it did appear on), I was told to download the Stand Alone and
    save to my desktop. It downloaded after a little over an hour, but every
    time it loads half way through the first stage, says there is an Internal
    Error (Code 800B0100). There is a page to go to for instructions and I have
    run the checkdisk, scannow, and memory diagnostic tool several times to no
    avail. Today the tech tried to install it in Safe Mode with everything
    disabled - still no install past the same spot and it's the same code. He
    said he has to consult with others and will call again tomorrow. After four
    days of calls, etc. I am very frustrated. Do any of you have any ideas as to
    why the download will not install? All ideas appreciated!




      My System SpecsSystem Spec

  2. #2


    Mark L. Ferguson Guest

    Re: SP1 help needed

    Are you running some online app like Messenger when you try this?

    --
    Mark L. Ferguson
    ..

    "Ryka" <Ryka@xxxxxx> wrote in message
    news:9D03EDC5-1BE8-44B5-A8B6-81CAB50AD6B4@xxxxxx

    > After spending countless hours on the phone with MS techs, I still am
    > unable to install the Stand Alone SP1. Since SP1 would not download from
    > the Update site (which it did appear on), I was told to download the Stand
    > Alone and save to my desktop. It downloaded after a little over an hour,
    > but every time it loads half way through the first stage, says there is an
    > Internal Error (Code 800B0100). There is a page to go to for instructions
    > and I have run the checkdisk, scannow, and memory diagnostic tool several
    > times to no avail. Today the tech tried to install it in Safe Mode with
    > everything disabled - still no install past the same spot and it's the
    > same code. He said he has to consult with others and will call again
    > tomorrow. After four days of calls, etc. I am very frustrated. Do any of
    > you have any ideas as to why the download will not install? All ideas
    > appreciated!

      My System SpecsSystem Spec

  3. #3


    TaurArian Guest

    Re: SP1 help needed

    Were you offered this at any stage -
    Description of the CheckSUR update for Windows Vista and for Windows Vista for x64-based
    systems
    http://support.microsoft.com/kb/947821
    0x800B0100 - TRUST_E_NOSIGNATURE - No signature was present in the subject.

    --

    TaurArian [MVP] 2005-2008 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


    "Ryka" <Ryka@xxxxxx> wrote in message
    news:9D03EDC5-1BE8-44B5-A8B6-81CAB50AD6B4@xxxxxx
    | After spending countless hours on the phone with MS techs, I still am unable
    | to install the Stand Alone SP1. Since SP1 would not download from the Update
    | site (which it did appear on), I was told to download the Stand Alone and
    | save to my desktop. It downloaded after a little over an hour, but every
    | time it loads half way through the first stage, says there is an Internal
    | Error (Code 800B0100). There is a page to go to for instructions and I have
    | run the checkdisk, scannow, and memory diagnostic tool several times to no
    | avail. Today the tech tried to install it in Safe Mode with everything
    | disabled - still no install past the same spot and it's the same code. He
    | said he has to consult with others and will call again tomorrow. After four
    | days of calls, etc. I am very frustrated. Do any of you have any ideas as to
    | why the download will not install? All ideas appreciated!
    |



      My System SpecsSystem Spec

  4. #4


    Ryka Guest

    Re: SP1 help needed

    No. The tech disabled everything - including the two gadgets. All programs
    were disables and everything MS as well. Printer was disconnected, etc. This
    is the first time I have had a problem with Updates requiring more than one
    re-try. I do not have a Vista cd - the os came with the HP desktop
    computer. It's d4790y with Home Premium, 2 gigs, etc.

    "Mark L. Ferguson" <MarkLFerguson@xxxxxx> wrote in
    message news:19426CE8-49BF-4009-A74C-749F3E0DA84D@xxxxxx

    > Are you running some online app like Messenger when you try this?
    >
    > --
    > Mark L. Ferguson
    > .
    >
    > "Ryka" <Ryka@xxxxxx> wrote in message
    > news:9D03EDC5-1BE8-44B5-A8B6-81CAB50AD6B4@xxxxxx

    >> After spending countless hours on the phone with MS techs, I still am
    >> unable to install the Stand Alone SP1. Since SP1 would not download from
    >> the Update site (which it did appear on), I was told to download the
    >> Stand Alone and save to my desktop. It downloaded after a little over an
    >> hour, but every time it loads half way through the first stage, says
    >> there is an Internal Error (Code 800B0100). There is a page to go to for
    >> instructions and I have run the checkdisk, scannow, and memory diagnostic
    >> tool several times to no avail. Today the tech tried to install it in
    >> Safe Mode with everything disabled - still no install past the same spot
    >> and it's the same code. He said he has to consult with others and will
    >> call again tomorrow. After four days of calls, etc. I am very frustrated.
    >> Do any of you have any ideas as to why the download will not install? All
    >> ideas appreciated!
    >

      My System SpecsSystem Spec

  5. #5


    Ryka Guest

    Re: SP1 help needed

    No - this has never been mentioned, but I see, checking my Update history,
    that this was successfully installed on my computer.



    "TaurArian" <taurarianREMOVECAPS@xxxxxx> wrote in message
    news:eJJ13AVjIHA.4376@xxxxxx

    > Were you offered this at any stage -
    > Description of the CheckSUR update for Windows Vista and for Windows Vista
    > for x64-based
    > systems
    > http://support.microsoft.com/kb/947821
    > 0x800B0100 - TRUST_E_NOSIGNATURE - No signature was present in the
    > subject.
    >
    > --
    >
    > TaurArian [MVP] 2005-2008 - Update Services
    > http://taurarian.mvps.org
    > ======================================
    > How to ask a question: http://support.microsoft.com/kb/555375
    > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
    >
    >
    > "Ryka" <Ryka@xxxxxx> wrote in message
    > news:9D03EDC5-1BE8-44B5-A8B6-81CAB50AD6B4@xxxxxx
    > | After spending countless hours on the phone with MS techs, I still am
    > unable
    > | to install the Stand Alone SP1. Since SP1 would not download from the
    > Update
    > | site (which it did appear on), I was told to download the Stand Alone
    > and
    > | save to my desktop. It downloaded after a little over an hour, but every
    > | time it loads half way through the first stage, says there is an
    > Internal
    > | Error (Code 800B0100). There is a page to go to for instructions and I
    > have
    > | run the checkdisk, scannow, and memory diagnostic tool several times to
    > no
    > | avail. Today the tech tried to install it in Safe Mode with everything
    > | disabled - still no install past the same spot and it's the same code.
    > He
    > | said he has to consult with others and will call again tomorrow. After
    > four
    > | days of calls, etc. I am very frustrated. Do any of you have any ideas
    > as to
    > | why the download will not install? All ideas appreciated!
    > |
    >
    >

      My System SpecsSystem Spec

  6. #6
    .Joe's Avatar

    1337 spammer


    Join Date : Mar 2008
    127.0.0.1
    Posts : 912
    Windows 7 RC
    Local Time: 11:32 PM
    usa

     

    Re: SP1 help needed

    Quote Originally Posted by Ryka View Post
    After spending countless hours on the phone with MS techs, I still am unable
    to install the Stand Alone SP1. Since SP1 would not download from the Update
    site (which it did appear on), I was told to download the Stand Alone and
    save to my desktop. It downloaded after a little over an hour, but every
    time it loads half way through the first stage, says there is an Internal
    Error (Code 800B0100). There is a page to go to for instructions and I have
    run the checkdisk, scannow, and memory diagnostic tool several times to no
    avail. Today the tech tried to install it in Safe Mode with everything
    disabled - still no install past the same spot and it's the same code. He
    said he has to consult with others and will call again tomorrow. After four
    days of calls, etc. I am very frustrated. Do any of you have any ideas as to
    why the download will not install? All ideas appreciated!
    Ryka,

    The only thing that comes to mind is either a hardware or driver conflict that sounds like it couldn't be found by Microsoft. If they don't know what it is, I'm not sure I can do much better. Maybe post your hardware specs and we can see if there's something that stands out. Input from our member community on this one will be welcome.

      My System SpecsSystem Spec

  7. #7


    Mark L. Ferguson Guest

    Re: SP1 help needed

    Yep, as TaurArian suggests, you probably have a dead system clock battery,
    or some other file date problem.

    --
    Was this helpful? Then click the Ratings button. Voting helps the web
    interface.
    http://www.microsoft.com/wn3/locales...eAPostAsAnswer
    Mark L. Ferguson
    ..

    "Ryka" <Ryka@xxxxxx> wrote in message
    news:07B3AFB6-67AC-46BB-A74A-6273235C4297@xxxxxx

    > No. The tech disabled everything - including the two gadgets. All programs
    > were disables and everything MS as well. Printer was disconnected, etc.
    > This is the first time I have had a problem with Updates requiring more
    > than one re-try. I do not have a Vista cd - the os came with the HP
    > desktop computer. It's d4790y with Home Premium, 2 gigs, etc.
    >
    > "Mark L. Ferguson" <MarkLFerguson@xxxxxx> wrote in
    > message news:19426CE8-49BF-4009-A74C-749F3E0DA84D@xxxxxx

    >> Are you running some online app like Messenger when you try this?
    >>
    >> --
    >> Mark L. Ferguson
    >> .
    >>
    >> "Ryka" <Ryka@xxxxxx> wrote in message
    >> news:9D03EDC5-1BE8-44B5-A8B6-81CAB50AD6B4@xxxxxx

    >>> After spending countless hours on the phone with MS techs, I still am
    >>> unable to install the Stand Alone SP1. Since SP1 would not download from
    >>> the Update site (which it did appear on), I was told to download the
    >>> Stand Alone and save to my desktop. It downloaded after a little over an
    >>> hour, but every time it loads half way through the first stage, says
    >>> there is an Internal Error (Code 800B0100). There is a page to go to for
    >>> instructions and I have run the checkdisk, scannow, and memory
    >>> diagnostic tool several times to no avail. Today the tech tried to
    >>> install it in Safe Mode with everything disabled - still no install past
    >>> the same spot and it's the same code. He said he has to consult with
    >>> others and will call again tomorrow. After four days of calls, etc. I am
    >>> very frustrated. Do any of you have any ideas as to why the download
    >>> will not install? All ideas appreciated!
    >>

      My System SpecsSystem Spec

  8. #8


    Ryka Guest

    Re: SP1 help needed

    What is a dead system clock battery???? How would I know if I have the
    problem? How do I resolve the problem? Shouldn't checkdisk or scannow show
    these problems?

    "Mark L. Ferguson" <MarkLFerguson@xxxxxx> wrote in
    message news5C4E611-6385-45E7-B0AE-7029B7D651D4@xxxxxx

    > Yep, as TaurArian suggests, you probably have a dead system clock battery,
    > or some other file date problem.
    >
    > --
    > Was this helpful? Then click the Ratings button. Voting helps the web
    > interface.
    > http://www.microsoft.com/wn3/locales...eAPostAsAnswer
    > Mark L. Ferguson
    > .
    >
    > "Ryka" <Ryka@xxxxxx> wrote in message
    > news:07B3AFB6-67AC-46BB-A74A-6273235C4297@xxxxxx

    >> No. The tech disabled everything - including the two gadgets. All
    >> programs were disables and everything MS as well. Printer was
    >> disconnected, etc. This is the first time I have had a problem with
    >> Updates requiring more than one re-try. I do not have a Vista cd - the
    >> os came with the HP desktop computer. It's d4790y with Home Premium, 2
    >> gigs, etc.
    >>
    >> "Mark L. Ferguson" <MarkLFerguson@xxxxxx> wrote in
    >> message news:19426CE8-49BF-4009-A74C-749F3E0DA84D@xxxxxx

    >>> Are you running some online app like Messenger when you try this?
    >>>
    >>> --
    >>> Mark L. Ferguson
    >>> .
    >>>
    >>> "Ryka" <Ryka@xxxxxx> wrote in message
    >>> news:9D03EDC5-1BE8-44B5-A8B6-81CAB50AD6B4@xxxxxx
    >>>> After spending countless hours on the phone with MS techs, I still am
    >>>> unable to install the Stand Alone SP1. Since SP1 would not download
    >>>> from the Update site (which it did appear on), I was told to download
    >>>> the Stand Alone and save to my desktop. It downloaded after a little
    >>>> over an hour, but every time it loads half way through the first stage,
    >>>> says there is an Internal Error (Code 800B0100). There is a page to go
    >>>> to for instructions and I have run the checkdisk, scannow, and memory
    >>>> diagnostic tool several times to no avail. Today the tech tried to
    >>>> install it in Safe Mode with everything disabled - still no install
    >>>> past the same spot and it's the same code. He said he has to consult
    >>>> with others and will call again tomorrow. After four days of calls,
    >>>> etc. I am very frustrated. Do any of you have any ideas as to why the
    >>>> download will not install? All ideas appreciated!
    >>>

      My System SpecsSystem Spec

  9. #9


    Mark L. Ferguson Guest

    Re: SP1 help needed

    Well, the time would be wrong on startup. It looks like you may
    alternatively have some problem with authentication of your system.
    Open Control Panel/System, and scroll down to see if it shows as 'Windows is
    activated' or not.

    --
    Was this helpful? Then click the Ratings button. Voting helps the web
    interface.
    http://www.microsoft.com/wn3/locales...eAPostAsAnswer
    Mark L. Ferguson
    ..

    "Ryka" <Ryka@xxxxxx> wrote in message
    news:6DF79E9E-32C1-4126-A04B-4E3F8756B183@xxxxxx

    > What is a dead system clock battery???? How would I know if I have the
    > problem? How do I resolve the problem? Shouldn't checkdisk or scannow show
    > these problems?
    >
    > "Mark L. Ferguson" <MarkLFerguson@xxxxxx> wrote in
    > message news5C4E611-6385-45E7-B0AE-7029B7D651D4@xxxxxx

    >> Yep, as TaurArian suggests, you probably have a dead system clock
    >> battery, or some other file date problem.
    >>
    >> --
    >> Was this helpful? Then click the Ratings button. Voting helps the web
    >> interface.
    >> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
    >> Mark L. Ferguson
    >> .
    >>
    >> "Ryka" <Ryka@xxxxxx> wrote in message
    >> news:07B3AFB6-67AC-46BB-A74A-6273235C4297@xxxxxx

    >>> No. The tech disabled everything - including the two gadgets. All
    >>> programs were disables and everything MS as well. Printer was
    >>> disconnected, etc. This is the first time I have had a problem with
    >>> Updates requiring more than one re-try. I do not have a Vista cd - the
    >>> os came with the HP desktop computer. It's d4790y with Home Premium, 2
    >>> gigs, etc.
    >>>
    >>> "Mark L. Ferguson" <MarkLFerguson@xxxxxx> wrote in
    >>> message news:19426CE8-49BF-4009-A74C-749F3E0DA84D@xxxxxx
    >>>> Are you running some online app like Messenger when you try this?
    >>>>
    >>>> --
    >>>> Mark L. Ferguson
    >>>> .
    >>>>
    >>>> "Ryka" <Ryka@xxxxxx> wrote in message
    >>>> news:9D03EDC5-1BE8-44B5-A8B6-81CAB50AD6B4@xxxxxx
    >>>>> After spending countless hours on the phone with MS techs, I still am
    >>>>> unable to install the Stand Alone SP1. Since SP1 would not download
    >>>>> from the Update site (which it did appear on), I was told to download
    >>>>> the Stand Alone and save to my desktop. It downloaded after a little
    >>>>> over an hour, but every time it loads half way through the first
    >>>>> stage, says there is an Internal Error (Code 800B0100). There is a
    >>>>> page to go to for instructions and I have run the checkdisk, scannow,
    >>>>> and memory diagnostic tool several times to no avail. Today the tech
    >>>>> tried to install it in Safe Mode with everything disabled - still no
    >>>>> install past the same spot and it's the same code. He said he has to
    >>>>> consult with others and will call again tomorrow. After four days of
    >>>>> calls, etc. I am very frustrated. Do any of you have any ideas as to
    >>>>> why the download will not install? All ideas appreciated!
    >>>>

      My System SpecsSystem Spec

  10. #10


    Ryka Guest

    Re: SP1 help needed

    Intel Core 2 Duo (2.66) 2 gigs
    Intel 82562V 10/100 Network connection for satellite modem
    Display adapter NVIDIA GeForce 7500LE
    ATAPI DVD A DH16A1L
    Realtek 6.0.1.5574



    Does any of this help?



    ".Joe" <Joe.36r7y4@xxxxxx-mx.forums.net> wrote in message
    news:Joe.36r7y4@xxxxxx-mx.forums.net...

    >
    > Ryka;659329 Wrote:

    >> After spending countless hours on the phone with MS techs, I still am
    >> unable
    >> to install the Stand Alone SP1. Since SP1 would not download from the
    >> Update
    >> site (which it did appear on), I was told to download the Stand Alone
    >> and
    >> save to my desktop. It downloaded after a little over an hour, but
    >> every
    >> time it loads half way through the first stage, says there is an
    >> Internal
    >> Error (Code 800B0100). There is a page to go to for instructions and I
    >> have
    >> run the checkdisk, scannow, and memory diagnostic tool several times to
    >> no
    >> avail. Today the tech tried to install it in Safe Mode with everything
    >> disabled - still no install past the same spot and it's the same code.
    >> He
    >> said he has to consult with others and will call again tomorrow. After
    >> four
    >> days of calls, etc. I am very frustrated. Do any of you have any ideas
    >> as to
    >> why the download will not install? All ideas appreciated!
    >
    > Ryka,
    >
    > The only thing that comes to mind is either a hardware or driver
    > conflict that sounds like it couldn't be found by Microsoft. If they
    > don't know what it is, I'm not sure I can do much better. Maybe post
    > your hardware specs and we can see if there's something that stands out.
    > Input from our member community on this one will be welcome.
    >
    >
    > --
    > Joe
    >
    > _[image:
    > http://uswave.net/vistax64/joetmvx64.png]
    > (\"http://www.vistax64.com/index.php?referrerid=17621\")_
    > _*::Click_here_for_the_Vista_Forums::*
    > (\"http://www.vistax64.com/index.php?referrerid=17621\")_
    > _Geekbench_Score:_4050
    > (\"http://browse.geekbench.ca/geekbench2/view/42901\")_
    > _CPU-Z_Verified (\"http://valid.x86-secret.com/show_oc.php?id=323179\")_

      My System SpecsSystem Spec

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