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Vista - Removing Remnants of a Program Installer

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Old 03-29-2008   #1 (permalink)
Hoosierquilt


 
 

Removing Remnants of a Program Installer

I'm hoping someone can help me remove some remnants of a program installer
(Wilcom TrueSizer, a free embroidery resizing program). I tried installing
this, but it was not compatible with Vista (I have Vista Home Premium).
Tried to uninstall the program through Programs & Features in the Control
panel, but I got an error message during the uninstall process.
Subsequently, pieces of the program are still on my computer. Most
annoyingly, the "Do you want to restart your computer?" message that
continues to pop up any time I either reboot or turn on my computer. I know
it must be in the start up file (what was autoexec.bat??), but not sure how
to get there, and how to figure out what command string that might be. I ran
PC Tools Registry Cleaner, but that didn't get rid of this remnant. Can
anyone assist?? I've posted on Wilcom's TrueSizer forum, but I don't expect
a response. Thanks!

Patty S.

My System SpecsSystem Spec
Old 03-29-2008   #2 (permalink)
Mark L. Ferguson


 
 

Re: Removing Remnants of a Program Installer

Your best bet is "System restore". if you press F8 during the 'black screen'
portion of a restart, just after the BIOS screen, you get a menu to start
System Restore, and if not, "Command prompt", where you can run the command
to start system restore.

HOW TO Start System Restore Tool from Command Prompt (Q304449):
http://support.microsoft.com/support.../q304/4/49.asp

--
Was this helpful? Then click the Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales...eAPostAsAnswer
Mark L. Ferguson
..

"Hoosierquilt" <Hoosierquilt@xxxxxx> wrote in message
news:761BA5B1-A109-4E9C-951A-FCEC8DA93E85@xxxxxx
Quote:

> I'm hoping someone can help me remove some remnants of a program installer
> (Wilcom TrueSizer, a free embroidery resizing program). I tried
> installing
> this, but it was not compatible with Vista (I have Vista Home Premium).
> Tried to uninstall the program through Programs & Features in the Control
> panel, but I got an error message during the uninstall process.
> Subsequently, pieces of the program are still on my computer. Most
> annoyingly, the "Do you want to restart your computer?" message that
> continues to pop up any time I either reboot or turn on my computer. I
> know
> it must be in the start up file (what was autoexec.bat??), but not sure
> how
> to get there, and how to figure out what command string that might be. I
> ran
> PC Tools Registry Cleaner, but that didn't get rid of this remnant. Can
> anyone assist?? I've posted on Wilcom's TrueSizer forum, but I don't
> expect
> a response. Thanks!
>
> Patty S.
My System SpecsSystem Spec
Old 03-29-2008   #3 (permalink)
Hoosierquilt


 
 

Re: Removing Remnants of a Program Installer

Mark,
If I do a system restore, any settings changes I've made get undone. This
was over a month ago, and I really don't want to restore to a point that long
ago on my computer. It would be easier to just find the offending command
string and delete it, than to try to figure out what changes I've made
between that point and now, and fix all the things a restore would undo.
Thought about that, but it's not a viable alternative at this point :-(

Patty S.

"Mark L. Ferguson" wrote:
Quote:

> Your best bet is "System restore". if you press F8 during the 'black screen'
> portion of a restart, just after the BIOS screen, you get a menu to start
> System Restore, and if not, "Command prompt", where you can run the command
> to start system restore.
>
> HOW TO Start System Restore Tool from Command Prompt (Q304449):
> http://support.microsoft.com/support.../q304/4/49.asp
>
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
> Mark L. Ferguson
> .
>
> "Hoosierquilt" <Hoosierquilt@xxxxxx> wrote in message
> news:761BA5B1-A109-4E9C-951A-FCEC8DA93E85@xxxxxx
Quote:

> > I'm hoping someone can help me remove some remnants of a program installer
> > (Wilcom TrueSizer, a free embroidery resizing program). I tried
> > installing
> > this, but it was not compatible with Vista (I have Vista Home Premium).
> > Tried to uninstall the program through Programs & Features in the Control
> > panel, but I got an error message during the uninstall process.
> > Subsequently, pieces of the program are still on my computer. Most
> > annoyingly, the "Do you want to restart your computer?" message that
> > continues to pop up any time I either reboot or turn on my computer. I
> > know
> > it must be in the start up file (what was autoexec.bat??), but not sure
> > how
> > to get there, and how to figure out what command string that might be. I
> > ran
> > PC Tools Registry Cleaner, but that didn't get rid of this remnant. Can
> > anyone assist?? I've posted on Wilcom's TrueSizer forum, but I don't
> > expect
> > a response. Thanks!
> >
> > Patty S.
>
My System SpecsSystem Spec
Old 03-30-2008   #4 (permalink)
C.B.


 
 

Re: Removing Remnants of a Program Installer



"Hoosierquilt" <Hoosierquilt@xxxxxx> wrote in message
news:0A87D043-D6E1-4876-8157-4F9F13A666F8@xxxxxx
Quote:

> Mark,
> If I do a system restore, any settings changes I've made get undone. This
> was over a month ago, and I really don't want to restore to a point that
> long
> ago on my computer. It would be easier to just find the offending command
> string and delete it, than to try to figure out what changes I've made
> between that point and now, and fix all the things a restore would undo.
> Thought about that, but it's not a viable alternative at this point :-(
>
> Patty S.
>
> "Mark L. Ferguson" wrote:
>
Quote:

>> Your best bet is "System restore". if you press F8 during the 'black
>> screen'
>> portion of a restart, just after the BIOS screen, you get a menu to start
>> System Restore, and if not, "Command prompt", where you can run the
>> command
>> to start system restore.
>>
>> HOW TO Start System Restore Tool from Command Prompt (Q304449):
>> http://support.microsoft.com/support.../q304/4/49.asp
>>
>> --
>> Was this helpful? Then click the Ratings button. Voting helps the web
>> interface.
>> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
>> Mark L. Ferguson
>> .
>>
>> "Hoosierquilt" <Hoosierquilt@xxxxxx> wrote in message
>> news:761BA5B1-A109-4E9C-951A-FCEC8DA93E85@xxxxxx
Quote:

>> > I'm hoping someone can help me remove some remnants of a program
>> > installer
>> > (Wilcom TrueSizer, a free embroidery resizing program). I tried
>> > installing
>> > this, but it was not compatible with Vista (I have Vista Home Premium).
>> > Tried to uninstall the program through Programs & Features in the
>> > Control
>> > panel, but I got an error message during the uninstall process.
>> > Subsequently, pieces of the program are still on my computer. Most
>> > annoyingly, the "Do you want to restart your computer?" message that
>> > continues to pop up any time I either reboot or turn on my computer. I
>> > know
>> > it must be in the start up file (what was autoexec.bat??), but not sure
>> > how
>> > to get there, and how to figure out what command string that might be.
>> > I
>> > ran
>> > PC Tools Registry Cleaner, but that didn't get rid of this remnant.
>> > Can
>> > anyone assist?? I've posted on Wilcom's TrueSizer forum, but I don't
>> > expect
>> > a response. Thanks!
>> >
>> > Patty S.
>>
Try this: http://support.microsoft.com/kb/290301

C.B.


--
It is the responsibility and duty of everyone to help the underprivileged
and unfortunate among us.

My System SpecsSystem Spec
Old 03-30-2008   #5 (permalink)
Hoosierquilt


 
 

Re: Removing Remnants of a Program Installer

CB, thanks. Not sure if I should use this, as I have Office 2007 installed?
Not sure if MS is referring trying to use this utility to remove Office 2007
installer reminants, or not to use it if you have Office 2007 installed??

Patty S.

"C.B." wrote:
Quote:

>
>
> "Hoosierquilt" <Hoosierquilt@xxxxxx> wrote in message
> news:0A87D043-D6E1-4876-8157-4F9F13A666F8@xxxxxx
Quote:

> > Mark,
> > If I do a system restore, any settings changes I've made get undone. This
> > was over a month ago, and I really don't want to restore to a point that
> > long
> > ago on my computer. It would be easier to just find the offending command
> > string and delete it, than to try to figure out what changes I've made
> > between that point and now, and fix all the things a restore would undo.
> > Thought about that, but it's not a viable alternative at this point :-(
> >
> > Patty S.
> >
> > "Mark L. Ferguson" wrote:
> >
Quote:

> >> Your best bet is "System restore". if you press F8 during the 'black
> >> screen'
> >> portion of a restart, just after the BIOS screen, you get a menu to start
> >> System Restore, and if not, "Command prompt", where you can run the
> >> command
> >> to start system restore.
> >>
> >> HOW TO Start System Restore Tool from Command Prompt (Q304449):
> >> http://support.microsoft.com/support.../q304/4/49.asp
> >>
> >> --
> >> Was this helpful? Then click the Ratings button. Voting helps the web
> >> interface.
> >> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
> >> Mark L. Ferguson
> >> .
> >>
> >> "Hoosierquilt" <Hoosierquilt@xxxxxx> wrote in message
> >> news:761BA5B1-A109-4E9C-951A-FCEC8DA93E85@xxxxxx
> >> > I'm hoping someone can help me remove some remnants of a program
> >> > installer
> >> > (Wilcom TrueSizer, a free embroidery resizing program). I tried
> >> > installing
> >> > this, but it was not compatible with Vista (I have Vista Home Premium).
> >> > Tried to uninstall the program through Programs & Features in the
> >> > Control
> >> > panel, but I got an error message during the uninstall process.
> >> > Subsequently, pieces of the program are still on my computer. Most
> >> > annoyingly, the "Do you want to restart your computer?" message that
> >> > continues to pop up any time I either reboot or turn on my computer. I
> >> > know
> >> > it must be in the start up file (what was autoexec.bat??), but not sure
> >> > how
> >> > to get there, and how to figure out what command string that might be.
> >> > I
> >> > ran
> >> > PC Tools Registry Cleaner, but that didn't get rid of this remnant.
> >> > Can
> >> > anyone assist?? I've posted on Wilcom's TrueSizer forum, but I don't
> >> > expect
> >> > a response. Thanks!
> >> >
> >> > Patty S.
> >>
>
> Try this: http://support.microsoft.com/kb/290301
>
> C.B.
>
>
> --
> It is the responsibility and duty of everyone to help the underprivileged
> and unfortunate among us.
>
My System SpecsSystem Spec
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